Customer Service Assistant – Credit Control Section
Full-time
Junior Executive
Kington, Herefordshire, England
7 months ago
We have a vacancy for a Customer Service Assistant, in our Credit Control section.This is a full time, permanent position. The wo.....
We have a vacancy for a Customer Service Assistant, in our Credit Control section.
This is a full time, permanent position.
The working hours are Monday to Friday, 9am to 5pm and the position is for our office in Kington.
Key attributes for this position are:
• A great telephone manner and a clear voice. We don’t generally make many outgoing calls, but the position will include taking incoming calls from clients and prospective clients. These calls may include advising prospective clients about our services and discussing existing client’s services and their account status.
• Good IT skills with experience of Microsoft Word, Excel and Outlook
• The ability to master our accounts/CRM system to make entries and create reports etc. Full training will be given.
• The ability to work in a small, busy, open plan office. Flexibility in adapting to changing circumstances is important, as is a willingness to step-in and provide support to other staff members in different roles, as is often needed in a small business.
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