Job AdvertAre you looking for a new 2nd line role, and enjoy providing specialist input on the management of conduct risk? Do yo.....
Job Advert
Are you looking for a new 2nd line role, and enjoy providing specialist input on the management of conduct risk? Do you have
great attention to detail and enjoy working collaboratively with a broad range of stakeholders to build trusting relationships? Do
you have a strong focus on the Consumer Duty, ensuring good customer outcomes? Do you have hands on, recent practical
application of conduct risk regulations and associated assurance work?
If so, you might be interested in our Compliance Assurance and Conduct Risk Specialist role based within our Compliance Team!
Package: £41,980 with excellent benefits including 25 holiday days (plus your birthday off) paid day off for charity work, life
assurance, and pet insurance discount.
We can accommodate fully remote or hybrid working arrangements- whatever suits you best!
What you`ll get up to as Compliance Assurance and Conduct Risk Specialist
This is a key strategic role in supporting the timely and accurate delivery of our annual Compliance Assurance plan, focussing on
key regulatory compliance and conduct risk themes. You will have the opportunity to embed a positive compliance culture across the
business providing risk-based oversight and assurance on compliance with policies, procedures, systems, controls, and governance
requirements affecting all business areas. Most importantly, you’ll be an advocate for our customers, including those who are
(potentially) vulnerable.
To give you an idea what to expect, you`ll :
* Apply a broad conduct risk lens to assurance work, , whilst balancing specific regulatory requirements with strong attention to
detail.
* Conduct review meetings with stakeholders to explain any findings of non-compliance in a pragmatic and collaborative way.
* Engage and challenge the business over assurance and monitoring work to effectively influence change.
* Draft compliance reports to a high standard, highlighting relevant findings and providing proportionate recommendations to
stakeholders.
* Liaise with stakeholders of varying levels of seniority to monitor and review processes from a risk management perspective.
* Be the SME for our customer outcomes testing framework, providing advice to first line users and maintaining internal process
documents, procedures and records.
What we look for in you
* Hands on and recent Compliance experience in an FCA regulated environment, from a second line assurance perspective.
* Specialist knowledge of conduct risk with a strong focus on the Consumer Duty and good customer outcomes.
* Good understanding of regulatory expectations for Vulnerable Customers. Product governance and fair value in insurance.
* Working knowledge of other relevant FCA rules applicable to Insurance, including ICOBS, SYSC, DISP.
* Collaborator approach and active listener
What Animal Friends is all about!
We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and pet health services provider. On a
mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their
customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.
Animal Friends has grown to become not only an award-winning business but one of the largest pet insurance providers in the UK,
with around 500 colleagues helping us to look after over 1 million pets, offering cover for cats, dogs and horses.
A large part of our success is due to our company values which are the foundation of how we work, we are courageous by continually
looking for new ways to innovate our customers experience and the pet insurance industry. We are kind-hearted with animal welfare
being important to us, we donate and support over 800 charities and conservancies across the UK and worldwide, to date, we have
donated over £8.5 million. And we are passionate about the support we provide to our customers helping them care for their pets.
Benefits of working with Animal Friends
We recognise that your hard work shouldn`t come without its perks, so here`s a little list of some of the things you can expect to
get from us:
* 25 days annual leave plus bank holidays and we give you your birthday off
* Fully paid day off for charity work
* 95% of our employee’s own pets, we’re able to provide up to 50% off insurance along with free access to our Vet consultation
app JOII
* We believe looking after employees’ health is important, so we offer discount on gym membership, access to a Wellbeing hub and
a health care cash plan / private medical insurance and Group life assurance
* We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of
the quarter’s choice
* Most importantly, you`ll be working within a courageous, passionate and kind-hearted team
Animal Friends Pet Insurance Ltd is an equal opportunities employer and we welcome applications from people of all ages, genders,
ethnicities, nationalities, disabilities, religions, and sexual orientations. Your application will be dealt with in the strictest
of confidence.
We offer accessibility help with application forms which is available via the jobs page of our website.
As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a
credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to
evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.
Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews
will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
