Total 130 Quality Assurance / Control job vacancies in Birmingham, England, B5 7UH

Recruitment Officer
Recruiting Students into Higher Education Programmes
Brimingham OR London based, hybrid working, with UK travel
QA Higher Education Fulltime & Permanent Opportunity
About our role: Do you have sales &/or recruitment &/or exceptional customer service experience ideally the education sector? Would you like to make a difference to potential students by working across different recruitment channels promoting and selling our undergraduate and postgraduate programmes, giving students the potential to develop and grow their knowledge and skills to progress their career opportunities.
Our role is hybrid working with travel throughout the UK on a regular basis.
Here's some of what's involved: (please click through for the full JD)
Support Sales Team Leader Home/EU in exceeding sales targets
Engage with external clients and support them with any queries
Maintain and manage effective business pipeline ensuring daily KPI's are delivered effectively
Provide first class customer service to our students, agents/representative and partners
Engage with offer holders through multiple communication channels; actively guide applicants through the entire application cycle; consult students on how to meet outstanding conditions, i.e. interviews, outstanding docs, English tests
Provide and maintain agreed turnaround times to our agents, students and client services
Go the extra mile to help students to finish applications within given deadlines
Self-manage student pipelines within KPIs and SLAs
Bring your experience:
Entrepreneurial flair
Confident and strong sense of direction
Self-motivated
Ambition to succeed and exceed expectations
Ability to think outside the box
Constructive approach to problem-solving
Excellent customer service skills
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
#highereducation
#sales
#recruitment
#studentrecruitment
#homeworking
#qahighereducation
#LifeAtQA
#London
#birmingham

For further information about the main responsibilities please view the attached job description and person specification. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Call Centre Administrator within our Income Team
Birmingham, QA Higher Education, Monday to Friday 9am-5.30pm
Immediate Opportunity initially a 6-month contract with a view to extend
About our role: Are you a customer focused administrator used to dealing with large volumes of calls looking for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or perhaps a recent graduate looking for your first corporate opportunity.
Your focus: (FULL TRAINING PROVIDED) As administrator within our student income team you'll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You''ll be managing instalment plans and ensuring timely payment collections. You'll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.

Bring your experience:
Customer focused with good IT and computer skills
Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks.
Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations.
Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
#customer service
#callcentre
#administrator
#birmingham
#student fees
#LifeAtQA
#highereducation

To work alongside colleagues in the managerial team of St Heliers Medical Practice contributing to the effective management, planning and leadership in optimizing quality patient care. The role will have a specific focus on development and implementation of processes to achieve improved patient satisfaction, robust governance and delivery against key performance indicators. The quality and assurance manager will have responsibility for key areas of work, devising and implementing protocols, systems and procedures, seeking to improve on existing practices. Primary responsibilities: Ensure the practice is compliant with any NHS, information governance or CQC requirements overseeing the practices governance structure Ensure the practice maximizes healthcare by reviewing current practice systems, adopting and implementing new ways of working to maximize improved patient satisfaction and care Ensure that the practice maximizes patient healthcare to achieve maximum QOF and other enhanced services Management lead for the development of the practice IT and supporting infrastructure, acting as a super user to support clinical and non-clinical staff to maximize their use to provide efficient and effective working Management lead for the development and management of information and reporting systems - providing data and intelligence to support the practice in the delivery of their services Lead for the practice communications including, management of the PPG and the practice website Line management of the practices Care Coordinators and Secretaries Working alongside and across the functions of the wider management team to provide seamless cover Deputising for the Practice Manager when required. People Management and HR: Responsible for the management of identified staff, including induction, performance and staff appraisal and development. Ensure the recruitment in line with with current legislation, induction and development of administration team employees in order to ensure that the practice has the right level of resource at the right time to meet the needs of the patients. Monitor levels of staffing across teams and resolve conflicts quickly and sensitively. Maintaining team performance even at times of absence or shortage, redeploying staff as necessary. Delegating work activities to team members as appropriate. Monitoring and highlighting workforce planning issues across all teams Ensuring good skill mix so that tasks are undertaken by staff with appropriate competence/training and maximum value for money. Monitoring individuals within each team in relation to performance, recording the information and supporting them in improving their performance. Take action to remedy poor performance or poor conduct in compliance with current employment legislation and practice policies. Ensuring that all team members are able to make the most effective use of the technology they are required to work with. IT and information Ensuring that data and information are received at the correct time, in the correct format, are processed accurately in an agreed format, are appropriately actioned, are stored securely and are transmitted in a way that ensures confidentiality. Ensuring the practices compliance with the Data Protection Act and Freedom of Information Act, other relevant legislation and professional information management standards such as GMC guidance. Implementing and monitoring systems which ensure that patient confidentiality is protected at all times by all staff, who are aware of their responsibilities and receive appropriate training. Ensuring the practice has systems and processes for effective data processing and management. Monitoring, evaluating and adjusting the ways in which technology is used in order to benefit patients and the practice. Planning for future adoption of new applications of IT to develop and enhance service delivery. Ensuring that patient records are summarized in a timely manner. Confidentiality In the course of their duties, the operations manager will have access to confidential information relating to patients, their carers and relatives and colleagues within and outside the practice. They may also have access to information relating to the practice as a business. All such information from any source whatsoever will be treated as strictly confidential. Information relating to patients, their carers and relatives and colleagues within and outside the practice and in relation to the practice as a business will only be shared in accordance with the practices Confidentiality Policy, the Data Protection Act and the Freedom of Information Act and in such a way that personal and sensitive patient-identifiable data is protected Equality and Diversity The Manager will comply with the practices Equality and Diversity Policy, including: Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity. Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation). Ensuring practices Equality and Diversity policy is reviewed and implemented, including taking action if discriminatory practice of any kind is identified and that regular training is in place. Ensuring equity of access to services and equity of delivery of services to minority, marginalised or disadvantaged groups. Supporting those who need advocacy to exercise their rights. Respecting the rights of patients to accept or refuse treatment or a care provider. Safeguarding Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements. Training must include knowledge of the Mental Capacity Act and Deprivation of Liberties.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Providing expert governance advice, resource and support Developing the organisational governance framework Incident identification, incident closure, quality control, incident themes and trends Working with the operational teams on training resource development and delivery Collation and presentation of patient safety performance data, analysis of themes and trends Working with the Managing Director, the Nominated Individual for CQC and the CQC Registered Manager to liaise with CQC and provide information requests, coordinate CQC inspections or visits, and develop CQC compliance tools Supporting implementation of the National Patient Safety Strategy Providing oversight and co-ordination of patient safety alerts Reviewing all safety information to gain better understanding of safety of care Finding innovative ways of helping the organisation to learn from incidents Liaising with colleagues across the organisation with overall aim of ensuring that the company delivers the highest quality of patient care across all its services (whether regulated by the CQC or not) Acting as Information Governance Lead for the organisation representing the company on the cross-Group IG governance meeting. Acting as first point of contact for any information governance/data protection issues within the organisation and liaising with the Group DPO and information governance lead as required. Maintaining the organisational log of key patient safety roles (CQC Registered Manager, Caldicott Guardian etc) Manage H&S provision including statutory notification responsibilities. Working with the HR team on professional competence, registration, DBS etc

Fixed Wire Testers

Fixed Wire Testers are needed for mobile roles for our client who is a large electrical compliance company

A van, PDA and a fuel card and full kit is supplied by our client and the basic salary is 36k + a good bonus scheme, the OTE is 42k minimum for this role and the these roles are permanent positions

Overtime will be available and our client supplies the following- Pension, Paid Holidays and Bank Holidays, Test Equipment, Van (Fuel card and personal use included), Phone & Laptop, Uniform, PPE and Hotels booked and paid for and evening meal and breakfast paid

Bonus Scheme- Weekday KPI target - 45 circuits per day / 225 per week (both to be achieved) and bonus after KPI is hit at £2.80 per circuit and Weekend circuit rate - £3.50 per circuit

The work is carrying out works within various commercial, industrial and hospital environments

It is essential that any candidates meet the following criteria, 17th or 18th Edition, and C&G Electrical qualifications such as for example NVQ level 3 or equivalent and a testing qualification such as 2391/4/5 with experience of testing and inspection

Candidates will need to be willing to work away from home when needed and to do some Weekend and Night works when needed (good rates and allowance is paid)

Candidates will need to pass a Disclosure Check and have the correct right to work documents needed such as a passport

IDN1

QA Officer
£26,000
Located in Kent
Food Manufacturing
Job ref: 8710

The company
Founded more than twenty years ago with celebrity support, this company takes pride in crafting a variety of luxury foods, meticulously hand-finished to the highest standards by their dedicated and skilled staff.

About the QA Officer job
Reporting to the Technical Manager, the Quality Assurance Officer plays an essential role in ensuring that our clients products meet the highest standards. The successful candidate will maintain site GMP, hygiene, quality, and food safety systems and specifications. Actively contribute to resolving quality issues and driving continuous improvement.

Key tasks
To ensure front line maintenance of site GMP, hygiene, quality and food safety systems and specifications providing technical support to staff and line management.

Take responsibility of decision making on food safety, quality, and compliance to ensure the consumer receives a quality product.
Conduct daily, weekly, and monthly inspections/ audits/checks i.e Undertake Internal Audits, and ensure corrective actions are taken to prevent reoccurrence.
Ensure quality attribute tests/taste panels are completed as required by testing schedules and in compliance with in-house specifications and QAS.

About You
You will possess good experience of working in a quality control / assurance role in food manufacturing and looking to join an innovative business.
You will ideally have a sound understanding of health & safety, BRC and HACCP (or HACCP trained).
You will also possess excellent team working and communication skills.
Will also consider graduates with a science-based degree such as Food Science.

More details
The QA Officer job is based in Kent and is paying £26,000 according to your experience.
The working hours are late shifts – 1:30pm – 10:00pm.

Alternate job titles
Quality Systems Technologist | Quality Assurance Technologist | QA Auditor | Food Technologist | QA Technologist | QA Technician

Your new company
Join a highly successful Top10 firm of accountants and business service providers, the winners of several prestigious awards and experiencing dramatic growth. As a Corporate Tax Compliance Senior Manager/Director based in their Midlands region, you can lead your own team and achieve more success together. Be more than just another team member as you help and support your team and the firm continue with their success and growth.


Your new role
In this role, you will be overseeing a portfolio of exciting and very key corporate clients, supporting them with the compliance processes, and building strong relationships, while supporting Tax Partners in delivering high-end services to both existing and new clients. This is a great opportunity to be involved in tax due diligence work and corporate transactions work. Be involved in appraisals, coaching, and supporting development of employees and build an even more successful team.


What you'll need to succeed
The ideal candidate will have strong technical knowledge of tax compliance, and the ability to carry out research into some complex areas of legislation as required. The firm is ideally looking for someone CTA/ACA qualified, or qualified by experience, who can demonstrate strong knowledge of corporate or mixed tax. You will be able to lead and support a team and achieve great things with them.


What you'll get in return
The firm has a number of incentive schemes to make use from, while also offering a very competitive salary, and life assurance for all employees. Valuing the importance of a healthy work-life balance and the time spent with family, make use of the flexible working opportunities along with hybrid working options. Make use of the learning and development opportunities and study support to further your knowledge and enjoy the genuine progression options.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Masstemps Ltd are currently recruiting on behalf of a client for a full-time temp to perm Quality Inspector to join a busy and expanding company based in the Great Barr area.

• Inspect and assess products for defects or imperfections.
• Experience in inventory control
• Able to consistently hit production targets
• Good at following electronic job instructions as well as packaging instructions
• Experience using MFG Pro Systems
• Record and report all product discrepancies, defects
• Follow established procedures and guidelines for quality control.

14:00pm – 22:00pm – Monday to Friday.
And shifts available on
22:00pm – 06:00am – Monday to Friday.

OVER TIME AVAILABLE
1.3x – Weekdays
1.5x – Saturday
2x - Sunday

Pay Rate
£11.44ph - £12.58ph

Job Benefits & Other Information

• Free Parking
• Overtime paid in line with company overtime premium.
• Progression to other roles.
• Long term opportunity
• Immediate Starts!

Job Title: Shared Services Administrator (Quality) Location: Remote Hours: 37.5 hours per week (additional hours as required to fulfil role) Prime Responsibility Support the Shared Service functions of the company and ensure that any administrative tasks are completed accurately and in a timely manner. Remuneration: 23,000 - 24,000 per year Principle Responsibilities This role is focused on providing administrative support across the companies shared services functions and will have exposure to a wide range of company functions and processes. Your time would be split primarily working with the Quality team although may be required to work across other Shared Service departments depending on the needs of the company. Quality To provide support to the Quality Coordinator and assist with general administration requests. Support with preparing data for clinical auditors. Record QA tickets and chase for outstanding responses. Appropriate escalation and hand off to senior management with complaints, incidents, and safeguarding events. Support with monitoring the quality inbox and ensure that all requests and queries are actioned correctly. Support with preparation for external quality audits (ISO, BSE, CQC). Finance To provide support to the Finance Coordinator and assist with general administration requests. Process Purchase Invoices as per procedure including contractors and employee expenses. Resolve Supplier queries. Support with monitoring the finance inbox and ensure that all requests and queries are actioned correctly. Reviewing supplier accounts to ensure they are up to date and accurate. Process clinic worksheets and capture data on central documents. HR To provide support to the HR Coordinator and assist with general administration requests. Support with monitoring the HR inbox and ensure that all requests and queries are actioned correctly. Support with adding new job ads to approved job boards. Support with administering changes to the companies HR systems including starter and leavers. Support with pre-employment checks such as DBS and Right to Work. Reporting to: Finance Coordinator About Diagnostic World Diagnostic World specialise in providing a range of Diagnostic / ultrasound services and solutions to primary and secondary care. Based at Birmingham Research Park. The company is reacting to the changing NHS and expanding quickly to deliver its services nationwide. Whilst remaining Patient centric in providing high quality clinical services our approach to transforming healthcare though technological innovation is key. The company is focused on its staff ensuring that all are rewarded and benefit from professional development. Terms and Conditions The employee will enjoy terms based on the agreed Terms and Conditions as outlined in the Diagnostic World employee contract of employment. All appointments are subject to satisfactory references, DBS and occupational health Clearance being obtained. The appointment is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation Act 1974 (Exemptions) Order 1975. Employees are not entitled therefore to withhold information about convictions which for other purposes are spent under the provision of the Act, and in the event of employing any failure to disclose such convictions could result in the termination of employment. Any information given will be completely confidential and will be considered in relation to an application for positions to which the Order applies.

Fixed Wire Testers

Fixed Wire Testers are needed for mobile roles for our client who is a large electrical compliance company

A van, PDA and a fuel card and full kit is supplied by our client and the basic salary is 36k + a good bonus scheme, the OTE is 42k minimum for this role and the these roles are permanent positions

Overtime will be available and our client supplies the following- Pension, Paid Holidays and Bank Holidays, Test Equipment, Van (Fuel card and personal use included), Phone & Laptop, Uniform, PPE and Hotels booked and paid for and evening meal and breakfast paid

Bonus Scheme- Weekday KPI target - 45 circuits per day / 225 per week (both to be achieved) and bonus after KPI is hit at £2.80 per circuit and Weekend circuit rate - £3.50 per circuit

The work is carrying out works within various commercial, industrial and hospital environments

It is essential that any candidates meet the following criteria, 17th or 18th Edition, and C&G Electrical qualifications such as for example NVQ level 3 or equivalent and a testing qualification such as 2391/4/5 with experience of testing and inspection

Candidates will need to be willing to work away from home when needed and to do some Weekend and Night works when needed (good rates and allowance is paid)

Candidates will need to pass a Disclosure Check and have the correct right to work documents needed such as a passport

IDN1

Quality Manager
CQC regulated services - Midlands based
Salary: C. £50,000 and appealing car allowance

Your new company is a leading social care provider, committed to enhancing the lives of adults with learning disabilities and mental health diagnoses. Their mission is to empower individuals, promote independence, and deliver exceptional care.

Role Overview: As their new Quality Manager, you'll play a pivotal role in maintaining excellence. You'll ensure their services meet legal standards, customer expectations, and health and safety guidelines. Your eye for detail and commitment to improvement will drive sustainable growth.

Responsibilities:
" Understand customer needs and develop effective quality control processes.
" Devise and review specifications for products or processes.
" Set requirements for raw materials and monitor supplier compliance.
" Oversee product development procedures and identify deviations from quality standards.
" Inspect final output and approve or reject products.
" Keep accurate documentation and perform statistical analysis.
" Solicit feedback from customers and submit detailed reports.

Requirements:
" Proven experience as a quality manager for health and social care services
" Conscientious, responsible, and results-driven.
" Outstanding communication, organisational, and leadership skills.
" Proficient in MS Office.
" In-depth understanding of quality control procedures and legal standards.
" Hold a full UK driving licence and be flexible to work across multiple locations within the Midlands

Why Apply?
" Make a real impact on people's lives.
" Collaborate with passionate professionals.
" Drive positive change in social care services.
" Be rewarded with a highly competitive salary, car allowance and benefits package.

Ready to make a difference? Click apply now!

Construction Quality Manager

£60,000-£70,000 plus Package

Leading PLC Developer in Residential Construction

Birmingham & Midlands

About Our Client:

Our client is a renowned PLC Developer specializing in delivering high-quality residential projects across the UK. With a strong commitment to excellence, they are at the forefront of both low and high rise residential construction, shaping vibrant communities and delivering homes that exceed industry standards.

Role Overview:

We are seeking an experienced and dedicated Construction Quality Manager to join our client's dynamic team. This role will involve overseeing the quality assurance and control for three significant residential projects across the Midlands, each with a projected timeline of five years or more. The ideal candidate will have a robust background in construction quality management, a keen eye for detail, and a passion for maintaining the highest standards in residential development.

Key Responsibilities:

• Implement and manage quality control procedures to ensure all construction activities meet the required standards and specifications.
• Conduct regular site inspections and audits to monitor progress and compliance with quality standards.
• Develop and maintain comprehensive quality management documentation and reports.
• Collaborate with project managers, contractors, and stakeholders to address quality issues and ensure timely resolution.
• Provide training and support to site teams on quality control procedures and best practices.
• Review and approve materials, ensuring they meet project specifications and regulatory requirements.
• Liaise with regulatory bodies and ensure all projects comply with relevant building codes and legislation.

Qualifications and Experience:

• Degree in Construction Management, Civil Engineering, or a related field.
• Proven experience as a Quality Manager in the construction industry, preferably in residential projects.
• In-depth knowledge of construction processes, materials, and quality assurance techniques.
• Strong understanding of UK building regulations and quality standards.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate teams, fostering a culture of quality and excellence.
• Strong problem-solving skills and the ability to handle complex situations effectively.
• Proficient in using quality management software and tools.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a leading PLC Developer on high-profile projects.
• Long-term career prospects with ongoing professional development.
• A collaborative and supportive working environment.

Application Process:

If you are looking to take the next step in your career, we would love to hear from you. Please submit your CV and or call the Randstad Birmingham office today.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Your new company
Corporate Tax Compliance Manager/Senior Manager (with flexible working arrangements) is required by one of the world's leading professional services organisations, covering 158 countries. This Firm works with some of the most successful organisations across the world, including dynamic entrepreneurs and thriving private businesses.


Your new role
As this Firm's Corporate Tax Compliance Manager/Senior Manager, you will be joining a team of experts specialising in Corporate Tax Compliance. Providing clients with advice on various compliance issues including paying and minimising tax liabilities. This Firm's clients range from multinationals to smaller mid-tier clients across a wide range of industries.
Key Duties:

• Up-front scoping and engagement planning with clients
• Liaising with the Data Management team on the approach to data collection for your clients
• Review and submission of tax accounting schedules & corporate tax returns
• You will be expected to have a high level of client contact in this role
• Budget management

What you'll need to succeed
As this Firm's Corporate Tax Compliance Manager/Senior Manager, you will ACA or CTA qualified with strong corporate tax skills, UK GAAP and IFRS experience with a highly developed client service ethos and flexibility to meet clients needs. You will have the ability to establish, build and maintain relationships with clients and internal decision makers along with developing new business opportunities.


What you'll get in return
This is an opportunity to join a highly professional Firm and Team that is offering an excellent remuneration package along with flexible working arrangements (full or part-time, hybrid or 100% remote working contracts) and a clear path for career progression.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk