Total 4 Quality Assurance / Control job vacancies in Nationwide

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 320141
Competative salary, 15% bonus potential, £6,809 car allowance per annum, health care and 22.5 days annual leave plus bank holidays.
Full time, 37.5 hours per week
Permanent
National role with UK travel

With c1800 properties, Royal Mail’s portfolio is one of the largest corporate estates in Europe. With a diverse property portfolio from local delivery offices in every postal area of the UK, corporate offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe. We pride ourselves in working to the highest standards of both technical assurance and customer service.

To maintain our high safety standards, we are looking for a Compliance Manager to join our team and lead all matters related to Environmental Compliance and adherence to DSEAR (Dangerous Substances and Explosive Atmospheres) regulations and ACOP (Approved Code of Practice) across the diverse Royal Mail estate.

The roleAs the Technical Subject Matter Expert, you will play a crucial part in managing and delivering compliance and remediation across our estate. In this role, you will collaborate with the Health, Safety & Environmental functions to develop and implement the Environment and DSEAR strategy, standards, assurance regimes, and supporting programs.Your focus will be on ensuring compliance with legislative requirements and best practices within environmental management and DSEAR areas and complete risk management of key environmental impacts e.g. fuel, gas, oil etc.
Other accountabilities

- SME and legal ‘Responsible Person’ accountable for the delivery of ‘Environmental & DSEAR’ Compliance across the Royal Mail Estate providing specialist expertise.
- Develop a compliance framework aimed evidencing statutory and mandatory compliance, ensuring the work is completed to the required quality.
- The delivery, management, and retendering process with the procurement of Specialist 3rd party service and supplier contracts.
- Identifying and investigating trends for reactive maintenance, conduct root cause analysis, technical fault finding and making recommendations.
- Attending customer or business meetings to review performance issues, contribute and be accountable for actions.
- Active participation in industry networking channels/benchmarking/professional bodies to ensure that our customer service interface continually innovates and improves.
- Manage operational issues, escalations, and resolutions with stakeholders.
- Be part of the senior management on call escalation and Out of Hours Duty Manager rota.
- Accountable for the budget and fiscal management for Environmental and DSEAER activities across the Royal Mail estate.


About youYou need to demonstrate the following qualifications, skills, and experiences on your CV:

- BSc/ MSc in Environmental/DSEAR or equivalent (essential), IOSH (essential) or NEBOSH qualified.
- Up to date accreditations in associated disciplines relating to Environmental and DSEAR (essential).
- Experience managing all technical aspects of Environment and DSEAR including the implementation of ISO management process and systems (essential).
- Experience of environmental and potential explosive substances and atmospheres compliance requirements, risk and management system application.
- Strong leadership skills with the ability to inspire and engage teams and stakeholders.
- Ability to work with a wide range of stakeholders, to translate environmental requirements into required actions at an operational level.
- Experience interfacing with customers and management teams including conducting briefings and technical meetings for management and customer representatives.
- Effective communication skills, written, oral and listening skills; strong business acumen and diverse business perspective; ability to think logically and strategically.
- Excellent planning and organisational skills to be able to develop and deliver a plan of work.


Closing date: Tuesday 22nd October. Please note, this advert may close early if the appropriate number of applications has been reached.


Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#RMG #LI-POST

Proud member of the Disability Confident employer scheme

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$92,986.00 - $158,076.00

Nationwide Remote Office (US99)

Cardinal Health Overview:

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities.

We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

Department Overview:

Information Security and Risk Management (ISRM) at Cardinal Health enables Cardinal Health to securely deliver healthcare products and solutions that improve the lives of people every day by ensuring security and controls is embedded into Cardinal Health’s people, process and technology.

We currently have a career opening for a Sr. Engineer, Information Security and Risk, who will play an IT Privacy Compliance Program Run Lead role focused on driving IT Privacy Controls & Compliance for the organization.

Job Overview:

This role is a leader position within the team and requires having an in-depth understanding of local, national and international privacy and security regulations such as HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act) as well as relevant control frameworks to drive compliance to those regulatory requirements such as NIST, ISO, etc., while working with members of the Information Security and Risk Management team as well as privacy leaders in Legal, Ethics & Compliance and our various businesses throughout the Cardinal Health enterprise.  Senior Engineer will be responsible for managing operational activities (i.e., “Run”) of the IT Privacy Compliance Program, including confirming all assessments are completed, issue management and maintaining operational metrics. 

Daily Responsibilities:

• Leader over the “Run” activities of the IT Privacy Compliance Program as a Second Line of Defense (LOD) function.  Some of the key responsibilities include:
  • Create and manage calendar of IT Privacy Risk Assessments, while collaborating with appropriate risk functions to reduce redundancy of efforts, enhance reliance on Second LOD, and provide coverage across in-scope assets.
  • Lead management of all issues resulting from assessments to confirm appropriate stakeholder visibility and remediation recommendation, appropriate issue lead assignments, appropriate issue validation prior to closure, etc.
• Collaborate with IT Privacy Compliance Program Build Lead on driving overall success of the program.
• Build and implement metrics to report on effectiveness of the IT Privacy Compliance Program
• Partner with Legal counsel and Ethics & Compliance leaders to address regulatory or compliance requirements, issues, concerns or questions.
• Partner with IT and IT Security in the development of policies, procedures and practices in support of privacy and data protection compliance.
• Collaborate with IT and business leaders and team to provide guidance on doing privacy by design and remediating issues identified to enhance compliance to the regulatory requirements.
• Identify opportunities to automate various privacy and data protection compliance activities to reduce the overall cost of compliance.
• Mentor members of the team on how to effectively perform compliance assessments, complying to IT privacy regulation requirements, consultation on issue remediation recommendations and alternative solutions, etc.
• Effectively manage and implement change throughout the organization.

Qualifications:

• Bachelor’s Degree in related field or equivalent work experience
• 10+ years’ experience in related field
• Prior experience with key IT Privacy regulation compliance including HIPAA and GDPR compliance.
• Prior experience with control frameworks (e.g., NIST, HITRUST, COBIT, COSO, and ISO) to drive IT Privacy regulatory compliance.
• Prior experience working with Internal or External Audit functions are a plus.
• Experience with IT risk and controls identification and assessments including IT control design and effectiveness testing.
• Experience with GRC (Governance, Risk and Compliance)
• Experience in analyzing data and creating reports/dashboards/views to provide visibility into risk and control landscape.
• Ideal candidate will have excellent communication skills (both verbal and written) with leaders at all levels within the organization, an ability to work in a matrixed environment to drive results, and the ability to clearly define and execute repeatable processes.
• Ideal candidate will have an effective time management, active listening, meeting facilitation, and influencing skills.
• Ability to effectively navigate a variety of challenging environments, prioritize work and determine when to escalate to upper management.
• Security or risk certifications such as CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional) and/or CIPP (Certified Information Privacy Professional) certifications are a plus.

Anticipated salary range: $119,800 - $171,100

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 3/11/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Quality Assurance contributes to Cardinal Health
Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.

Job Summary

The Senior Specialist, Quality Assurance is responsible for providing regulatory submissions in electronic format – drug establishment and drug listing requirements for Structured Product Labeling (SPL) format for repackaging and private label Rx and OTC. This individual will contribute to the oversight of Cardinal Health Pharmaceutical Private Label and of approved suppliers, manufacturers and repackagers.

Responsibilities

• Contribute to designing effective procedures, work instructions and/or processes to ensure compliance as well as efficiency.
• Processing Electronic Registrations and Drug Listings for repackaging.
• Clear understanding of guidelines for Structured Product Labeling (SPL) for both Rx and OTC.
• Data development and maintenance for repackage items in portfolio.
• SOP development and maintenance.
• Determine compliance of processes and regulations.
• Identify potential gaps to mitigate risk
• Implement improvements to internal processes.
• Works on complex projects.
• Acts as a mentor to those with less experience.
• Other activities as requested.

Qualifications

• BA, BS or equivalent experience in related field preferred
• 3-5 years of experience preferred.
• Comprehensive experience with Structured Product Labeling (SPL) preferred.
• Knowledge of cGMPs, 21 CFR 11, 210, 211, 820 and Structured Product Labeling (SPL) requirements preferred.
• Comprehensive knowledge of repacking operations preferred.
• Demonstrate critical thinking skills.
• Proficient with Microsoft Excel.
• Comprehensive knowledge and familiarity with products, processes, equipment, and facilities of pharmaceutical manufacturing and packaging.
• Comprehensive experience with drug/cosmetic listings preferred.
• Ability to work independently.
• Able to multitask and to reprioritize as required.
• Excellent interpersonal and critical thinking skills.
• Ability to travel 5% for in person meetings and/or regulatory inspections.

Location

• Fully remote
• Ability to travel up to 5% required for in person meetings and/or regulatory inspections.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated salary range: $66,500-$95,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/29/2024 *if interested in opportunity, please submit application as soon as possible.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here