Total 652 Quality Assurance / Control job vacancies in Wolverhampton, West Midlands, WV10 6TB

?At CommBank we are proud to support flexibility, let?s discuss what this means for you?
The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers? needs.
In Financial Services, we support the Group?s strategy of building tomorrow?s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.
See yourself in our team
The FCT (Financial Control & Transformation) team, is a trusted servicer provider and advisor, and acts as the ?hub? for FS in terms of system/ledger controls, and the provision of core finance processes to the Group.  The team ... Click here to view more detail / apply for Analyst Financial Control

Applications are invited for the position of  Total Quality Coordinator , based at Council's Administrative Centre.  The successful applicant shall be responsible for assisting in the development of risk management policies, procedures and systems within Council?s Civil Services Division.
For more information about Inverell Shire Council and the Total Quality Coordinator position please click here to access the Position Profile .
Applicants should address the following Selection Criteria:
Essential Criteria:
Qualifications

Class C Drivers Licence;
SafeWork NSW General Construction Induction card (?White Card?).

Skills and Experience

Proven ability to interpret legislation, undertake high level research and apply sound judgement and analysis to ensure compliance with applicable legislation and policies;
Excellent communication skills, both written and verbal, with a talent for engaging with diverse stakeholders.

Desirable Criteria:
Qualifications

Commencement, progression and/ or


... Click here to view more detail / apply for Total Quality Coordinator

Our Role:
We are currently recruiting a Quality Assurance Officer to be based at our North Sydney office. Reporting directly to the Global Lead, Quality Assurance, you will be responsible for coordinating all activities associated with the implementation and maintenance of the Quality Management System including procedures and document creation/revision, internal quality audit, and management of customer concerns and corresponding corrective/preventive actions. Job description as per described below :
  Key focus areas the role will include:

Assume the role of Administrator of the Enterprise Quality Management Software.
Promote the Quality Policy and measure quality achievement and performance improvement throughout the organization.
Conduct investigations / internal audits and root cause analyses of Quality incidents and ensure appropriate corrective/preventive actions are taken. Lead a team of quality auditors (internal or external), when needed.
Prepare reports and maintain documentation of audit results and


... Click here to view more detail / apply for Quality Assurance Officer

Posted: 17/10/


10/11/

Salary: $71, - $93,

Job Type: Permanent - Full Time

Location: Forbes, NSW

Job Category: Government, Defence & Emergency,Other,Program & Project Management


An exciting opportunity has become available for a Grants and Project Control Officer to join the Projects Department of Forbes Shire Council. 
Reporting directly to the Director Projects, the aim of this position is to manage the grants and major projects processes within Council to ensure grant opportunities are maximised to deliver financial assistance for Council projects. This role supports the Director Projects and project management teams with the delivery of Councils major capital works via Grant and other sources of funding with core project management duties, reporting and compliance activities, as well as grants scoping, design and acquittal in an end-to-end process.


... Click here to view more detail / apply for Grants and Project Control Officer

Mental Health Practitioner to Students within Higher Education
Birmingham, Fulltime & Permanent Role
Hybrid Working Monday - Friday 9-5.30pm 3 days on campus, 2 days at home
Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you!
About our role: As Mental Health Practitioner (and in collaboration the welfare team, disability teams and student relations team), you will have the experience and knowledge to contribute to the delivery and development of a range of services including individual, managing a caseload, and sometimes group work, to provide a professional advisory service for staff and students, internal or external referral, and curation of psycho-educational or self-help resources.
As Mental Health Practitioner you will assist and support the Clinical Lead in promoting, developing, and maintaining a safe and ethical wellbeing service within QA Higher Education.
This will include looking at key times throughout the academic year and proactively planning and organising events and interventions to promote wellbeing activities.
Our role is Monday to Friday business hours with very occasional evening work (6pm finish).
Here's a flavour of what's involved: (click through to read the JD)
Manage a caseload of undergraduate and postgraduate students with mental
health difficulties and/or disabilities, delivering focused therapeutic interventions both in person and remotely, and co-ordinating support across a range of services to optimise their student experience. Provide targeted support where appropriate at periods of transition e.g. pre-entry, suspense and placements.
Establish effective working relationships with external service providers, (GPs, specialist mental health services, social care), to facilitate students' access appropriate medical support. Promote timely, effective information sharing and collaborative working.
Support in the delivery of all welfare services, this can be on campus, via the phone or email.
Provide urgent triage, assessment and robust, collaborative risk management interventions to students experiencing a mental health crisis, referring to and liaising with internal and external service providers as appropriate.
Provide comprehensive mental health assessments to students presenting with significant mental health needs and provide appropriate advice, signposting and referral on to additional services.

#wellbeing
#mentalhealth
#studentwelfare
#mentalhealth
#studentsupport
#studentguidance
#birmingham
Bring your experience:
Experience in supporting clients with complex mental health difficulties in a multi-agency context.
Experience of delivering targeted, evidence-based mental health interventions.
Experience in working in Higher Education. Desirable
Experience of delivering group interventions. Desirable
Evidence of relevant continuing professional development/training in the field of mental health/therapeutic interventions
Practical working knowledge of the Equality Act 2010 in relation to all protected characteristics and a sound grasp of the legal aspects of supporting disabled students
Understanding of the SEND Code of Practice 2015. Desirable
Current professional registration in the field of mental health relevant to this role (NMC or HCPC registration) Desirable
Degree level qualification or equivalent.
About QA Higher Education
QA Higher Education works in partnership with seven UK universities, colleges, and education specialists in the UK, to recruit, market and deliver a range of education programmes to international and domestic students, from foundation level to undergraduate and postgraduate degrees.
At QA Higher Education, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that 'our Diversity makes us stronger' - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it's our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
Equal Opportunities At QAHE, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

Job Title: Gas Inspector

Location: West London

Salary: £40,000 - £42,000 w/ Van and Fuel Card

Job Type: Permanent

Daniel Owen are currently working with a leading Gas company and are seeking a Gas Inspector to join them and assist across their contracts. You will be required to travel around the following postcodes: SW/W/HA/UB.

Gas Inspector Role:

• Oversee all daily activities for a selection of engineers and sub-contractors.
• This role will also require you to conduct individual site surveys in client's properties to ascertain the scope of works required to install or upgrade central heating systems in these dwellings.
• These surveys will enable the Installation department to complete planned work and hit required operational and customer service performance targets, Health and Safety, Quality and Environmental systems, company procedures, and meet legislation requirements.

Gas Inspector Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service
• The ability to work with a diverse customer base

Gas Inspector Benefits:

• Additional earnings via ECO
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123

Advisory | Sydney CBD, NSW; | Permanent - Full Time



About BDO
At BDO Australia, our why is empowering people, realising possibilities . One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services.
About the role
This main purpose of this role is to work in the IFRS & Corporate Reporting team to deliver engagements around voluntary and mandatory sustainability reporting, carbon footprint/accounting, and climate-related reporting strategy and transformation.
This is a client-facing consulting role which will require the candidate to be based in our Sydney office and work with clients on the application of technical knowledge of climate-related and sustainability reporting frameworks. The role will involve significant project management and the delivery of related ESG services, including the coordination of other BDO service lines

... Click here to view more detail / apply for Sustainability & Assurance Manager

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
Quality Administrator ApprenticeOffice based – Solihull, Homer RoadFull Time, Permanent
Salary
- £18,299 – £21,000Apprenticeship Qualification: Level 4 Quality Practitioner

Here at Serco, we are looking for a Quality Administrator Apprentice to support the Learning and Development team in the administration to support the evaluation and enhancement of our learning programmes ensuring the highest of quality in content, delivery, and learner experience. Working in the Quality Team you will develop understanding of tools and techniques used to monitor quality of delivery to identify trends which may be misaligned to occupational standards and/or awarding organisation guidance.

You will learn hands on experience in Quality Assurance processes to support continuous improvement in a dynamic learning environment.
As part of this you’ll:


- Quality Assurance

- Assist in the review of training delivery methods.
- Support to ensure that learning programmes meet with regulatory, industry and or organisational standards and assist in audits or sampling when necessary.
- Assist the generation and analysis of customer feedback to understand challenges and areas for improvement, and ensuring alignment with quality standards and best practice, contributing to a positive learning experience.





- Data Collation / Analysis

- Support in gathering, analysing and reporting on performance metrics including learner feedback, outcomes of quality samples and Qualification Achievement Rates.
- Maintain quality assurance records, processes and / or reports, ensuring accuracy of changes / updates.
- Maintain a skills matrix for the team, collating evidence to support current occupational competency and ensure they meet audit and compliance requirements and demonstrate the expected behaviours of Serco.





- Stakeholder engagement


- Support relationships with Awarding Organisations, Partner Providers, Line Managers, Learning Specialists, and Development Coaches to ensure that quality standards are maintained.


What you’ll need to do the role:


- Numerate and literate, with GCSE`s in Maths and English grade 4 / A-C or equivalent.
- Good knowledge and use of IT (MS Office).
- Understanding of data collection and basic analysis.
- Ability to manage time effectively.
- Curiosity and eagerness to learn.
- The ability to use own initiative, work independently and demonstrate a flexible approach to work.
- Ability to reflect on and evaluate own work.
- Ability to receive constructive feedback.


Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:


- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

· 25 days annual leave plus bank holidays.
· Annual leave purchase scheme.
· Up to 6% contributory pension scheme
· Free onsite parking.
· Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
· A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
· A safe and supportive culture.
· A company passionate about diversity and inclusion.

Proud member of the Disability Confident employer scheme

See yourself in our team:
The Technology Chief Controls Office (CCO) team is a Line 1 risk team responsible for supporting CBA in continuing to mature its risk culture and establish and maintain strong risk practices.
Technology CCO is responsible for providing end to end risk advice and guidance. We support our delivery teams across CommBank in their development and operation of solutions ranging across innovative product platforms for our customers to essential tools within our business.
Do work that matters:
The Senior Manager, Risk and Control Enablement is part of the Technology CCO team that supports the Chief Technology Office (CTO) providing specialist cloud risk advice for the second pillar of our Technology Strategy, ?A modern technology estate?. CTO owns and operates the Cloud Foundational platform for CBA and drives the leverage cloud as a strategic enabler lever under the Technology Strategy. 
This role ... Click here to view more detail / apply for Senior Manager Risk and Control Enablement

Job Title: Quality Assurance Manager
DirectIT Pty Ltd.

Job Description:
DirectIT is looking for an experienced Quality Assurance Manager to join our team. This is a full-time position with a starting salary at $73,000 + Superannuation.

As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management for process improvement. You will work closely with DirectIT’s operations team to ensure that agents are trained and equipped with the necessary tools to meet the high standards within our organisation.

Responsibilities:

• Develop and implement quality assurance procedures, including system monitoring, scoring, and feedback to agents
• Identify areas of improvement and make recommendations to management for process improvement
• Collaborate with training and operations departments to ensure that agents are trained and equipped with the necessary tools to meet standards
• Conduct regular audits to ensure compliance with company policies and procedures
• Provide coaching and feedback to staff members on areas where improvement is needed
• Analyze data to identify trends and areas of opportunity for improvement
• Participate in cross-functional teams to drive process improvement initiatives
• Create reports and present findings to management on a regular basis
• Ensure that all quality assurance activities are conducted in compliance with applicable laws and regulations

Qualifications:
• Bachelor's degree in business administration, communication, or related field
• At least 2 years of experience in a Quality Assurance role, preferably in a telemarketing or call centre environment
• Excellent communication and interpersonal skills
• Strong analytical skills and attention to detail
• Proven ability to identify areas of improvement and drive process improvement initiatives
• Knowledge of quality assurance best practices and techniques
• Familiarity with call center technologies and systems
• Ability to work independently and in a team environment

If you meet the above qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Key Responsibilities
• Delivery of multiple testing projects to approved scope, budget, schedule, and quality expectations.
• Responsible for working closely with external testing service providers to deliver test functions
• Responsible for assurance activities across all test deliverables such as review of test estimates, strategies, schedules, plans and completion reports.
• Management and influence of key testing stakeholders and project sponsors.
• Promote and instil test process excellence, efficiency, and reduced cost to project deployment.
• Manage testing vendors to quality commitments.
• Definition of Test Strategy for BI projects
• Performing a combined lead and test execution role on large pieces of project work as assigned by the Solution Design and Test Governance Manager.

Key Tasks
• Working with the Test and Project Manager to identify the streams of testing required for the Project - typically Vendor Testing, SIT & UAT and once in production CVT & PVT and helping to create an overall testing approach for the project
• Reviewing and signing off on TOM & TSR
• Running project defect meetings to ensure all defects raised either by any of the project streams are progressed in a timely fashion to ensure each testing stream remains unblocked and can close out on time
• For each testing stream for the project (ST, SIT, UAT, CVT & PVT) acquiring and analysing all relevant project documentation to determine testing coverage for each testing stream documented in the TOM format
• Liaising with business users, business analysts and developers to ensure that planned testing coverage meets their requirements
• For each testing stream for the project (ST, SIT, UAT, CVT & PVT) managing the test case creation (whether writing the test cases yourself, managing Test Analysts to do so or a combination of both) such that the test planning closes out on time and within the budget assigned
• For each testing stream for the project (ST, SIT, UAT, CVT & PVT) ensuring the test data and environment requirements are provided to the environment manager in a timely fashion to allow testing to begin on time
• For each testing stream for the project (ST, SIT, UAT, CVT & PVT) managing the test execution (whether executing the test cases yourself, managing Test Analysts to do execution or a combination of both) such that the test execution closes out on time and within the budget assigned
• Providing overall project test execution progress reporting using the assigned template daily including all testing streams
• For UAT specifically working with the business to manage the business execution on a day-to-day basis
• Logging any defects found during testing, escalate in accordance with set procedures and then work with build and design teams to rectify issues and then work to accept fixes back into the environment for re-execution.
• For each testing stream for the project (ST, SIT, UAT, CVT & PVT) ensuring all test information is tracked through-out execution and then summarising into a Test Summary Report using the appropriate template

Skills Required
• Previous successful test management of several projects including at least 5 years' experience as a Test Manager is essential
• Deep knowledge of the software Systems Development Lifecycle is essential
• Deep knowledge of test processes, practices and methods is essential
• A proven track record of managing and delivering successful test outcomes in a complex environment is essential
• Prior knowledge of software products from Netezza /AWS / SAS / Cognos/ Tableau is highly desirable
• Prior experience working in the Business Intelligence domain is highly desirable
• Prior experience working in the banking and insurance domain is desirable
• Prior experience working with JIRA and Confluence is desirable

Pay: $70,000.00 – $90,000.00 per year

Lecturer in Psychology
QA Higher Education Birmingham OR Manchester
F2F and Online teaching - fulltime and sessional hours available
Are you an experienced Higher Education Lecturer in Psychology looking for a flexible contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our student's future ………come join us!
Your focus: As a Lecturer, you will be responsible for our students' progression and academic achievement up to level 7. Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting edge curriculum. Providing guidance and support to our students …….your knowledge, powering each students potential.
Bring your experience: Applicants should have suitable and relative experience in teaching the different strands of Psychology as well as having relevant qualifications and knowledge of the BPS. HEA membership would be a distinct advantage.
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

#highereducation
#lecturer
#psychology
#manchester
#birmingham
#masters
#phd

Job Title: M&E Compliance Surveyor
Location: Midlands
Duration: 3-6 months, with potential to become permanent
Start Date: ASAP
Hours: 8 AM - 5 PM (flexible, with peaks and troughs)
Reason for Vacancy: Member of staff leaving soon

Job Overview
We are seeking a dedicated and experienced M&E Compliance Surveyor to join our clients team in the Midlands. This role is crucial in ensuring the safety and compliance of their housing stock, particularly in the areas of mechanical and electrical systems. The successful candidate will have a strong background in social housing and a thorough understanding of Building Safety Compliance, including the Housing Health and Safety Rating System (HHSRS).

Key Responsibilities

• Compliance Management:
  Ensure all mechanical and electrical systems within our housing stock comply with current regulations and legislative requirements.
• Surveying and Inspections:
  Conduct regular inspections and surveys to identify any compliance issues or potential risks, particularly focusing on HHSRS.
• Reporting:
  Prepare detailed reports on findings, including recommendations for remedial actions.
• Data Management:
  Utilise strong Excel skills to manage and analyse compliance data, ensuring accurate record-keeping and reporting.
• Contractor Coordination:
  Work closely with contractors and subcontractors to ensure timely and cost-effective completion of compliance-related works.
• Health and Safety:
  Ensure all health and safety requirements are met in accordance with company policies and statutory requirements.
• Customer Focus:
  Improve tenant experience by ensuring high levels of customer satisfaction and addressing any service failures promptly.

Key Experience and Skills

• Social Housing Background:
  Proven experience in a similar role within the social housing sector.
• Building Safety Compliance:
  In-depth knowledge of building safety compliance, particularly HHSRS.
• Technical Skills:
  Strong proficiency in Excel for data management and analysis.
• Communication:
  Excellent communication skills, both written and verbal, with the ability to liaise effectively with tenants, contractors, and colleagues.
• Problem-Solving:
  Strong analytical and problem-solving skills, with the ability to identify issues and implement effective solutions.

Additional Information

• Rate: Competitive, based on experience and qualifications.
• Disclosure Level: Basic DBS and Social Media Check are required.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is a newly established organisation looking to build a world-class team to deliver cutting-edge solutions to the biopharmaceutical industry. This newly created role is a unique opportunity to join a growing company at a pivotal stage and make a significant impact on their future success.


About the role:    


This newly created QA Manager role will be instrumental in shaping and leading the Quality Assurance function. The ideal candidate will not only bring strong technical expertise in biological manufacturing but will also be an influential leader capable of driving cultural change within the team. This role is critical in establishing a strong quality mindset across the organisation and ensuring that all products meet the highest GMP standards.


Your key responsibilities will include but will not be limited to: 



Develop, implement, and maintain a comprehensive Quality Assurance program, ensuring compliance

... Click here to view more detail / apply for Quality Assurance Manager

Let?s talk about who we are
nib Travel proudly provides financial protection and assurance to travellers wherever they are in the world. Our purpose is to ensure better health and wellbeing for every travel adventure, not only when planning the trip but while overseas, with cover available for emergency medical expenses, overseas access to our high standard of emergency assistance 24 hours a day, and on your safe return home.   
We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
Let?s talk about diversity, equity and inclusion
We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities ... Click here to view more detail / apply for Compliance Manager, nib Travel