Total 3 job vacancies by 0020 Equifax, Inc

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Business Process Auditor is a highly skilled member of the department with working knowledge of auditing claims principles and practices. The incumbent utilizes auditing/investigative skills to examine, evaluate and determine appropriateness of information and/or processes. The Auditor prepares procedures and reports to document audit results and support any corrective actions. This position will contribute to the overall department responsibility of gathering essential data on and assessing the quality of the enterprise’s overall operations in human and system processes to create/improve efficiencies and generate effective processes/procedures/methods.  Additionally, this position will report on and present findings, make recommendations in partnership with stakeholders on improvement initiatives, and support the execution of any identified initiatives.  

What You'll Do

• Perform quality reviews of data through desk audits/reviews of all applicable employees

• Establish, perform and track audit projects within production and time constraints

• Analyze, interpret and report audit results to appropriate stakeholders

• Analyze responsibilities of various roles and work to identify root causes of issues

• Effectively communicate and collaborate with audit and other core teams across the organization

• Produce reports and dashboards for distribution to department leaders and stakeholders

What Experience You'll Need

• At least 2 years prior unemployment claims and appellate experience is essential. Prior Client Data Services (CDS) experience and experience conducting desk audits is a definite plus

• At least 1 year of experience with the Microsoft Office product suite - basic Excel skills are necessary, advanced skills are a plus. Proficiency with G Suite products such as Sheets and Docs is an acceptable substitute for Office related skills

Extra Points for any of the Following

• Bachelor’s degree in business related field a plus

• Experience with Process Improvement methodologies such as Lean or Six Sigma. Any level of belt (yellow, green, black) would be a plus

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Are you passionate about designing compelling communication that helps employers attract smart and passionate experts in their field?  We are looking for a Global Talent Acquisition Recruitment Marketing Consultant who will create compelling stories in our Talent CRM (Beamery) and on our Social Media channels. This role will be working in a global matrixed environment which will require expertise in collaboration, accountability, and delivering tangible results. 

What you’ll do

• Lead the development of recruitment marketing content for the Talent CRM

• Support the development of culture stories from our nearly 15K employees that communicate the key elements of our Power Your Possible employer brand promise

• Support the development efforts of our social media content which will include videos, photos, and blog posts

• Provide social media support and coverage for key corporate events

• Track, measure, and report on employer branding initiatives

• Support employer brand by creating compelling campaigns and pages in our Talent CRM

• Support the development of the sourcing and reporting strategy of the Talent CRM

• Cultivate and grow our talent community networks through relevant and engaging content 

• Create timely communication touch points throughout the candidate journey designed to create a world-class candidate experience 

What experience you need 

• Minimum of 3 years of recruitment marketing experience (Talent CRMs and Social Media)

• Minimum of 2 years of experience developing compelling content for enterprise social media channels and Talent CRMs

• Minimum of 2 years of experience with reporting and analytics specific to employer brand strategies

What could set you apart

• Experience with Beamery

• Experience directing and creating video content for employer branding

• Experience with Adobe Creative Cloud

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule:

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Business Service Representative is responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis. Provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via chat/email and phone support. Responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis

What you will do

• Answer customer calls and emails and chat providing prompt issue resolution
• Manage outbound calls to gain information and/or follow up to resolve customer issues
• Contribute to positive metrics:  First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.
• Manage client dialog while documenting details of client interaction in CRM Salesforce
• Ability to be Dependable for work schedule, and work on-site 5 days a week
• Available to attend 6 weeks of training on a fixed schedule

What experience you need

• Minimum 1 year of customer service experience
• Bachelor’s degree preferred
• Proficiency with Google Suite and Microsoft Office (Word and Excel)
• Detailed oriented with an ability to multi-task in a fast paced environment
• Exhibit strong organizational, problem-solving, and analytical skills
• Excellent listening, verbal, and written communication skills
• Regular attendance is an essential function of the job

What could set you apart

• Experience with managing high-volume inbound and outbound calls
• 3 years of experience in a B2B customer support environment
• Skilled at effectively assessing customer audience and adjusting style and tone to match the customer
• Proficiency in Salesforce Service

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule: