Total 9 job vacancies by AXA UK

It’s an exciting time to join the Marketing team here at AXA - Global Healthcare, with significant investment planned to transform, deliver new digital services to our customers and streamline and automate our business processes. To help us build our digital presence and achieve our growth ambition, we’re looking for a talented individual to join the team.
As Growth Marketing Manager, you’ll be responsible for driving the development and implementation of a comprehensive lead generation plan, across the complete value chain for our Individual and SME direct customers.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend time in our Tunbridge Wells office at least 2 days each month.
What you’ll be doing:

Manage a range of multi-channel and multi-lingual digital paid marketing campaigns to deliver lead targets for direct individual and SME clients.
Lead brand awareness activity, delivering at least one digital brand campaign per year.
Deliver marketing collateral, web content, and offline activity linked to driving leads.
Put in place and manage paid media remarketing activity to support renewal targets of direct individual and SME clients.
Drive improvements to SEO and PPC performance. Working with web, content and copy teams to deliver an SEO-optimised digital marketing content and assets calendar.
Optimise paid media activity, proactively coming up with ideas and strategies to consistently increase effectiveness of the paid media plan.
Digital reporting, maintaining performance reports and full lead gen funnel analysis.
Implement an affiliates strategy and test new affiliate opportunities working with sales, as well as experimenting other paid channels.
People manage the lead generation team, paid media agency and overall paid media budget.
Be accountable for generating annual leads targets with key performance indicators (KPIs) including lead quality, volume and cost per lead (CPL).

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Are you looking for a role where you can make a difference to our business and the lives of our customers? Do you want to be a truly valued member of a team? Then we at AXA Health would love to hear from you!
We’re recruiting talented Sales Consultants to join our highly successful Retention team in Tunbridge Wells on a permanent, full-time basis. You’ll be an essential member of the team; talking to customers as they approach their annual renewal. You’ll listen to our customers’ needs and provide suitable cover options offering tailored solutions to help them renew and retain their healthcare.
You’ll need to be comfortable having sensitive conversations and taking an empathetic approach, translating factual and complex information in a simple way, converting these enquiries into both sales and retention opportunities through building rapport and active listening skills.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After your initial training period of 6 months, you'll work at least 40% of your week at our Tunbridge Wells office.
Working Hours and Shift Pattern: Full time, 37.5 hours per week, rotating shifts Monday to Friday between 8am and 7pm with some Saturday 9am to 1pm shifts.
Induction and Training:
Induction Date: 28th October 2024
When you join us, you’ll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. You’ll receive one to one coaching sessions, take part in role plays, and even listen to live calls. Our sessions will help to motivate and inspire you as well as support you with your sales and retention techniques.
Providing a Career Development Framework that is reviewed every six months for two years with your manager, giving you clear career progression. Full training and support you need to make a difference, no matter the stage of your career.
What you’ll be doing:

Talking to customers (using a call guide) who are looking to review their Private Healthcare Insurance at renewal.
Listening to customers’ needs and providing suitable cover options by offering tailored solutions.
Having sensitive conversations and displaying empathy.
Translating factual and complex information in a simple way.
Converting sales opportunities.
Building rapport with customers.
Working in a supportive and collaborative environment.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

AXA Health is AXA’s health and wellbeing specialist in the UK, and we’re helping people be their best selves. To help support the Customer Experience, Marketing and Operations team in three vital areas, we’re looking for a talented individual to join the team on up to a 12 month FTC.
As Marketing Co-Ordinator, you’ll be supporting the shaping and delivery of our strategic intent for our team across all our audiences including Individual, SME and Corporate and Intermediaries.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Support the delivery of Customer Experience, Marketing and Operational annual priorities.
Contribute to the delivery efforts of all Customer Marketing, Experience and Operational activities and initiatives.
Support the step-change required from Customer Marketing, increasing our contribution to both business and customer.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and increasing in customer satisfaction.
Communicate and create strong working relationships with stakeholders at all levels.
Use high quality external thinking, examples and out of sector to enrich our internal thoughts.
Be able to constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

AXA Global Healthcare have an exciting opportunity for a Customer Retention Sales Advisor and to join our team, located in Tunbridge Wells. If you pride yourself on your ability to help customers, overcome objections and find solutions, then this will be the perfect role for you.
Working in the retention team as Sales Advisor, you'll be responsible for retaining customers at renewal and throughout the year. You'll deal with customer queries regarding insurance premiums and cancellation problems and help to ensure our customers are happy to continue their insurance policy with us. This in turn directly translates into monthly performance-based commission that gives you a great chance to significantly increase your earnings, ranging from £500-£800 per month.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells office. This role operates on a Monday to Friday 9am - 5pm work schedule with no bank holidays required.
What you’ll be doing:

Re-sell Insurance policies to existing customers, identifying opportunities to upsell and providing all information to ensure renewal of the policy.
Help solve customer problems.
Responsible for achieving monthly sales targets.
Be the point of contact for individual customers renewing their insurance policy.
Proactively contacting individual customers at their renewal.
Working collaboratively across multiple departments to problem solve.
Demonstrate closing the sale, objection handling and negotiating in every call.
Using all relevant and related systems to accurately capture customer data including updating notes and outcomes.
Adhere to FCA/AXA guidelines and conduct each call in a compliant manner.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We’re looking for a Customer Sales Representative to join our International Sales team within AXA Global Healthcare. You’ll be responsible for converting warm leads by making contact to online leads for our Sales team via phone and email.
This is a progressive role with an aim of inspiring someone to move to a complete sales role across our Global sales teams, earning up to 45k per year. It’s a great opportunity for anyone interested in joining a fast-paced Sales Team, with the opportunity to potentially develop your career within Sales whether it be in New Business Sales, Client Management, Account Management, Business Development, or other Sales Roles. We'll work with you to develop your skills and learn across several departments.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office. Please note working hours are Monday to Friday, with shifts between 8am - 5pm.
What you’ll be doing:

Connecting customers with the appropriate sales departments within AXA Global Healthcare, enabling our driven sales team to convert these opportunities to sales.
Offer global health insurance policies, gaining exposure to our growing global market and being supported every step of the way.
Be responsible for lead generation through following up warm leads.
Outbound calling warm leads as well as email correspondence on a daily basis to ensure the customer is directed to the correct team.
Use your excellent communication skills to understand the customer’s needs, actively listening and questioning whilst building rapport. There is a great atmosphere within our small team that motivates and supports each other to hit targets.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To support, shape and deliver of our strategic intent for Customer Experience, Marketing and Operations (CEMO) across all of our audiences, we’re looking for several talented individuals to join the team.
As Customer Marketing and Planning Manager, you’ll be instrumental in ensuring that Insight and Data underpins everything we do, working closely with our wider CEMO teams, to provide the shape and framework for our delivery teams.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Lead out, along with wider CEMO colleagues, the delivery of our annual priorities.
Set and shape the correct approach for each of our underlying hypothesis.
Support the step-change required, increasing our contribution to both business and customer.
Lead out on integrated initiatives, such as new feature launches, mandatory activities and special projects.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and helping support the increase in customer satisfaction.
Be a confident communicator, creating strong working relationships with stakeholders at all levels.
Maintain clear communication, simplifying complex proposals.
Bring in high quality external thinking.
Constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

AXA Global Healthcare have an exciting new opportunity as a Corporate and Strategic Partnership Lead, where the primary objective is to help the IPMI Division achieve its growth targets by creating strategic partnerships and finding opportunities for growth, efficiency, and collaboration within AGH and the broader IPMI division.
You’ll be leading on the evaluation and onboarding of new insurer relationships and strategic partnerships and supporting the Head of Corporate Development in strategic group-led projects and transversal initiatives.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work part of your week away from home, at our Tunbridge Wells office.
What you’ll be doing:

Lead on the identification and evaluation of partnerships between AGH, insurers, MGAs/MGUs and reinsurers (internal and external to AXA) using metrics aligned to strategic objectives and business requirements.
Structure (operating model, legal set up) and negotiate commercial arrangements and underlying contracts.
Coordinate the contribution of internal experts to understand business impact and solution design.
Take accountability for management of project issues and risks identified.
Lead the implementation project phase of new partnerships and take accountability for ensuring RTB processes are in place.
Support transversal initiatives across the IPMI division.
Drive continuous improvement in the approach, processes and control within the Corporate Development team.
Support on AXA group-led strategic projects.
Identify opportunities for growth, improvement and synergies across the IPMI division and AXA and present and drive those opportunities forwards.
Act as a catalyst for business change globally, ensuring existing practices are challenged and alternative solutions are evaluated and adopted to maximise business benefit.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Direct Sales team at AXA Global Healthcare, there are more leads than the team can manage, this is a great opportunity for a skilled individual to achieve targets and be rewarded with monthly commission. The Direct Sales Team sits within Sales and is responsible for Selling Private Medical Insurance on behalf of AXA Global Healthcare to individuals. There is no cold-calling involved in this job; you’ll be managing a case load of customers!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells office. Initially for the first two months we will ask that you're in the office five days per week for training.
With great working hours, you won’t be working weekends as our opening hours are Monday to Friday 8am - 5pm (7.5hr shift). This position boasts a competitive annual salary of up to £28,000 with an uncapped monthly bonus scheme ranging from £500 - £3,500 dependent on performance. The top performer is earning £50,000 per year in this role and the average individual monthly commission paid for 2023 was £1,400.
What you’ll be doing:

Calls that are warm qualified leads and outbound calling, you’ll ensure customers’ needs are met to achieve your Individual targets.
Continuously develop within your role by applying feedback of your personal achievements against targets and objectives. Demonstrate feedback from coaching, complete and implement actions from any development plans.
Use the relevant systems to accurately capture customer data.
Demonstrate closing sales, objection handling and negotiating in every call to maximise business opportunity.
Taking ownership and be the first point of escalation for all complaints including early resolution.

This is an amazing opportunity to showcase your customer service skills and enjoy working every day to the full, a successful Sales Consultant can have great earning potential once established in the role.

It’s an exciting time to join the Marketing team here at AXA Global Healthcare, as we have a new role created as Lead Generation Manager to drive the development and effective implementation of a lead generation plan, across the complete value chain for Individuals and SMEs direct.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work part of your week away from home, with at least one day a week at our Tunbridge Wells office.
What you’ll be doing:

Manage and deliver a range of multi-channel and multi-lingual digital paid marketing campaigns to deliver leads targets for direct individual and SME clients (B2C and ABM lead gen marketing)
Put in place and manage a paid media remarketing activity to support renewal targets of direct individual and SME clients
Constantly optimise the performance of the lead gen activity as well as the sales funnel UX, for renewing customer journeys and quote and buy conversion rates. Lead the optimization of paid media spend to improve marketing effectiveness and ROAS
Define and optimise the paid media plan with the digital marketing agency, putting in place a robust A/B test plan to constantly test new channels and optimise existing activity. Roll out new digital paid channels such as Programmatic Display or Connected TV
Lead on implementing an affiliates strategy and testing new affiliate opportunities
Lead the paid media activity and launch campaigns for key strategic and transformation initiatives
Manage the enhancements to the acquisition content on website, drive improvements to SEO performance, working with the web, content and copy teams
Lead brand awareness activity and deliver at least one digital brand campaign per year
Manage digital reporting, maintain performance reports and full lead gen funnel analysis, oversee roll out of GA4
Manage and develop a high performing team of performance marketing professionals, nurturing talent, addressing performance issues proactively and encouraging personal development
Be the main point of contact on a day-to-day basis for the digital marketing agency

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.