Corporate Performance and Analysis Manager
c.£57,000 per annum
Bedford
Permanent
Hybrid Working
Are you passionate about driving organizational excellence through performance management? Do you thrive on analysing data, identifying trends, and translating insights into actionable strategies? If so, we have an exciting opportunity for you!
Money and Pensions Service are a dynamic and forward-thinking organisation committed to achieving outstanding results. As a Corporate Performance and Analysis Manager, you’ll play a pivotal role in shaping the success by optimising performance across all levels of the company.
The Corporate Performance and Analysis Manager will report directly to Head of Performance and Planning and manage a team of three analyst specialists. In this role you will be responsible for the following;
- Designing, implementing and communicating the organisation’s performance evaluation strategy
- Being the key organisational adviser on appropriate performance and impact indicators and metrics, and ensuring that all staff, up to and including Executive Directors, understand the performance requirements
- Developing, implementing and managing processes for tracking and reporting progress against corporate performance standards
- Ensuring that the organisation identifies relevant and cost-effective sources to inform performance metrics and gathers high quality, timely and relevant information from these sources.
- Commissioning bespoke measuring products for the organisation and managing contracts with software and other suppliers
- Extracting, interpreting, summarising and communicating key metrics and business insight focusing on the impact of our products and service offerings to customer groups.
- Producing metric-based reports and business analysis that is included in key internal and external publications.
- Ensuring the organisation has in place and uses the most effective strategies, methodologies, networks, systems, and other techniques relevant to performance management.
- Identifying best practice outside the organisation and appropriate sources of benchmarking information
- Achieving effective stakeholder management of relevant insight partners and commentators.
- Timely and relevant analysis of organisational datasets
- Contributing to cross team project working and knowledge sharing
you will need to demonstrate the following skills and experience;
- Influencing skills to ensure the customer is at the heart of business decisions.
- Deep knowledge of developing performance metrics and effectively embedding them into organisations.
- Excellent analytical and problem-solving skills with hands on experience working with complex datasets.
- Proven capability for applying complex analytics and data modelling to business situations.
- Capability in advanced Excel applications (i.e. VBA programming level).
- Strong track record in the creation and maintenance of Access databases.
- Strong track record of providing business analysis reporting through the aggregation of disparate data-streams.
- Proven capability to carry out situation, option and impact assessments, gap analyses and performance reviews.
- Experience of effective knowledge working and sharing approaches.
- Ability to present complex information and interpretation effectively to different audiences (e.g. management, industry groups, customer groups).
- Ability to use PowerPoint or similar to tell a succinct business story.
- People/team management skills and experience
The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
- Caring
We care about our colleagues and people whose lives we are here to transform. - Connecting
We will transform lives through our ability to make positive connections. - Transforming
We are committed to transforming lives and make a positive societal impact.
About MaPS
At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
About our people
In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.
Our inclusive working environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created.The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.
What Money and Pensions Service can offer you?
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan to help you buy season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye test & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. Most of our roles can operate on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
The Money and Pensions Service (MaPS) is an arm’s-length body sponsored by the Department for Work and Pensions. This role is to be appointed under MaPS Terms & Conditions. Full details on the T&C’s are found https://maps.org.uk/
Our policy requires that selection for appointment to the MaPS is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk
Job Reference: MaPS00559
Close Date: 25th February 2024
At MaPS, we take pride in our flexible approach to work. Most of our roles can operate on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
The Money and Pensions Service (MaPS) is an arm’s-length body sponsored by the Department for Work and Pensions. This role is to be appointed under MaPS Terms & Conditions. Full details on the T&C’s are found https://maps.org.uk/
Our policy requires that selection for appointment to the MaPS is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk
Job Reference: MaPS00559
Close Date: 25th February 2024
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