At University Hospitals Bristol and Weston NHS Foundation Trust, we really value our Admin & Clerical staff, who play an essential role in supporting the delivery of the highest standard of quality care to our patients. The vacancies are at St Michaels Hospital in the ENT Outpatients Department, providing a welcoming and efficient service as the patient’s first point of contact within the hospital. This will include greeting and signposting patients and relatives, processing patients using the hospitals Careflow computer system and liaising with staff and colleagues to facilitate a smooth and timely flow of patients through the hospital.
We are looking for staff with a “can do” attitude and excellent communication skills, both verbal and written. A flexible approach to work is essential as you will be working in a constantly developing and changing environment. We are looking for highly motivated, enthusiastic and hard-working individuals, to provide comprehensive administrative support.
The successful candidate will have experience in administration. We would like individuals who have excellent organisational, communication and administrative skills. Who can work to deadlines and strive in a highly pressurised environment, providing excellent customer service at all times.
You must have some level of IT skills and be able to organize and prioritise work effectively and efficiently. The role involves liaising with members of the multi-disciplinary teams within ENT.
The role is responsible for setting high standards of patient care by enacting the Trust’s values at all times.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
This advert closes on Tuesday 30 Jul 2024
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