Job Advert
Can you ‘MAKE IT HAPPEN’?
To support the Councils drive to become Council of the Future, we are looking to appoint, on a permanent basis, a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.
You will be educated to SVQ level 2 or equivalent and ideally be trained to intermediate/advanced level in the use of Microsoft Office. Ideally you will also have knowledge and experience of local authority services and data protection legislative requirements.
You will have a positive ‘can do’ attitude and the drive to ‘make it happen’ by being willing and able to contribute to a culture of continuous change and improvement. You must have good IT skills and be able to work to deadlines within a busy team, ensuring good customer service to both internal and external customers.
You will work 37 hours per week, split between two offices located at Leaving Care Office, Falkirk and Tremanna, Children’s Residential Home, Slamannan.
If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.