Total 5 Manager level Sales / Marketing job vacancies in Springfield - College Rd

• Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
• A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
• Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
• Ensuring that feedback is shared with the retail functions.
• Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker ‘A Place to Get On

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability.
• Commercial understanding.
• Effectiveness in a remote field based role as well as being part of the Retail team.
• Ability to challenge, develop and embed change.
• Ability to make pragmatic decisions based on information given
• A natural ability to listen and advise customers on best practice.
• Strong intellectual capability, supported by judgement.
• A positive nature, able to adapt in a changing landscape
• A high level of resilience

Address:

Job Family Group:

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
• Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience.
• Supports the Bank’s community involvement and participates in community activities.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Provides input into area business and market plans to optimize new and existing business opportunities within the community.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
• Analyzes data and information to provide insights and recommendations.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Basic banking or customer service/sales or equivalent experience.
• Previous supervisory or management experience - preferred.
• General knowledge of retail banking products and services.
• General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Working knowledge of competitive marketplace and trends in product offerings.
• General knowledge of branch operational processes and policies.
• General knowledge of branch technologies, processes, and performance metrics.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Location:

JOB BRIEF (PURPOSE)
The Team Lead Business Banking Relationship Manager reports to the Business Banking Sales Leader (BBSL).  The position provides coaching support to assigned Business Banking RM team in addition to individual goals. The Team Lead position focuses team and own efforts on the acquisition of new clients and expanding share of wallet of existing client portfolio of businesses with annual sales from $3 to $10 million. 

Develops centers of influence in the market that can be leveraged into profitable relationships.  Develops strategic relationships with all Key lines of business in order to effectively refer business and leverage partnerships to deepen and enrich the client experience.  Effectively manages the client relationship by selling and promoting a broad array of appropriate financial products and services, providing pertinent financial information to clients and identifying/referring cross-marketing opportunities to meet the clients’ need and become their trusted advisor.  Researches and fully understands competitors’ strengths/weaknesses and product offerings/pricing.      
 
ESSENTIAL JOB FUNCTIONS

The role of the Business Banking Relationship Manager (BBRM) is to develop new and expand existing client relationships by consistently delivering the BB value proposition (clients bank at Key because their business is understood, their time is valued and solutions are provided to simplify their lives).

The BBRM will be responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in daily work to create a positive Client Experience. This includes:

Sales Coaching
• Coaches to the segment value proposition and defined client experiences and directs the team sales efforts through utilization of consistent sales processes/tools including a disciplined approach to prospecting, development of internal/external centers of influence and follow-up to leads.
• Coaches each Business Banking Relationship Manager (BBRM) to fully appreciate, understand and be able to deliver solutions that meet the client’s comprehensive needs, based on the review and analysis of personal and financial data gathered through Relationship Reviews, the Desktop and personal meetings.
• Participates in joint calls with BBRMs to enhance selling skills and uncover opportunities. 
• Executes a consistent, disciplined sales management process through coaching and actively identify and manage a robust pipeline. 
• Conduct team meetings to distribute line of business information and share best practices.
• Partner with BBSL to pre-flight complex credit deals and work with credit campus as needed.
• Support initiatives defined through market activities (i.e. Team to Win)
Opportunity Management
• Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Employs a disciplined approach to prospecting; documents calling efforts.
• Builds client referral pipeline via identification and development of internal and external centers of influence.
• Actively participates in Community organizations to source business development opportunities and demonstrate Key’s commitment to the local community.
• Proactively provides client solutions by contacting leads identified in the Desktop.
Needs Assessment
• Develops a comprehensive understanding of client’s needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Desktop and personal meetings.
• Delivers distinctive service by completing annual relationship reviews with all “focus” clients, consistently updates the Desktop with current client data, call summaries, etc
• Brings other Key business partners to the table to deepen the relationship.
Present/Pitch
• Promotes and cross-markets products and services to clients by keeping clients informed of products, services, special promotions, and provides appropriate financial solutions via consultative review and proactive contact.
• Makes joint calls with Branch Managers to enhance their selling skills and uncover consumer opportunities.
Fulfillment
• Actively listens to concerns, presents a clear concise picture and provides the client with a targeted solution to close the sale.
• Functions as client’s credit sponsor with Business Service Center to facilitate the underwriting process and credit approval.
• Ensures that new customer relationships consistently meet all compliance requirements; ensures all documents with loan are completed, correct and sent with loan documentation; works to resolve all loan document exceptions; understands how and why an exception occurred.
Follow-Up
• Ensures ongoing contact with new clients to enhance client’s initial experience with Key
• Aggressively grows and maintains a profitable book of business by successfully closing deals to meet or exceed individual and District revenue, contribution, fee income, loans and deposit goals.  
 
MARGINAL OR PERIPHERAL FUNCTIONS

Provides feedback to corporate partners regarding new product development.
Coaches Branch employees to enhance Business Banking selling skills/ knowledge

REQUIRED QUALIFICATIONS

• Demonstrated ability to provide business development coaching support.
• Ability to balance and organize priorities.
• Undergraduate degree in business/related field or equivalent work experience.
• Three to five years commercial lending experience.
• Three plus years demonstrated sales and business development experience with proven results.
• Strong customer service skills.
• Excellent verbal and written communication skills and strong presentation skills.
• In depth knowledge of financial products and banking regulations.
• Demonstrated experience with and broad understanding of personal and commercial financial statements.
• Proven experience with and comprehensive understanding of commercial lending and small business operations.
• Proficient in personal computer applications.

COMPETENCIES/SKILLS

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with and gains their trust and respect.
• Presentation Skills: Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
• Drives for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $150,000 to $X175,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.  

Please click here for a list of benefits for which this position is eligible.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Corewell Health is offering up to $8,000 as a sign on bonus for this opportunity!

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Plans and prioritizes care for individuals and population of patients, focusing on strategies that will promote optimal health within populations. Demonstrates expertise, current knowledge in nursing care and management of a caseload of patients of varying complexity and seeks to improve patient, family and health systems / community outcomes through the application of educational concepts / skills and preventive care in a managed care environment. Ensures the continuous and timely availability of urgent care, emergency, inpatient, and operative services to patients and families.

• Assesses internal and external referrals to identify patient/significant others’ needs, level of intensity, insurance benefits and other patient resources.
• Develops plan of care and makes recommendations to PCPs, specialists and other members of the health care team regarding care management strategies, identifying strategies to maximize continuity of care across the continuum.
• Assesses the educational needs of patients, families and members of the health care team and develops and implements appropriate teaching strategies or makes appropriate referrals.
• Communicates and collaborates with patient/significant others/providers/payers to coordinate services that improve access to appropriate services across the continuum of care and which promotes optimal health in a cost-effective manner.
• Measures patient care outcomes, interprets reports and analyzes data trends for groups of patients.
• Documents patient data, plan, interventions and outcomes according to department guidelines.
   

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Free onsite parking
• Relocation assistance

Qualifications

• Required Bachelor's Degree or equivalent nursing or a healthcare related field (all departments except Spectrum Health Ludington) BSN must be obtained within 7 years for those who start in this RN role on or after January 1, 2017 (Spectrum Health Ludington Hospital)

• 2 years of relevant experience clinical nursing and or case management/managed care or related field Required
• 5 years of relevant experience clinical nursing and or case management/managed care or related field Preferred
• MI Registered Nurse (RN) Required

• Basic Life Support (BLS) - AHA American Heart Association Ambulatory Care Management 90 Days required Or
• Basic Life Support (BLS) - ARC American Red Cross Ambulatory Care Management 90 Days required
• Case Manager, Certified (CCM) - CCMC Commission for Case Manager Certification Upon Hire preferred

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

You will be leading the Life sciences/ labs vertical and be aligned to Space Matrix goals and targets of revenue, client acquisitions, client retention through client success and thought leadership.

• Client satisfaction is ingrained in our fundamental values and you will be responsible for understanding from a Life sciences/ labs perspective, the client’s key business drivers influencing their decision-making process and how these decisions will play a pivotal role in helping our clients achieve their goals.
•  You will be leading and owning the Sales and Design activities for life sciences/ labs vertical and create holistic solutioning to fulfil client’s needs and Space Matrix Annual target of the vertical in the financial year
• You will be driving the Space Matrix proposition to be most value added/unique for the pitch/proposals.

• You will ensure that your teammates create coordinated solutions and work together as an effective team towards common goals.
• You will be planning the growth for the Life sciences/ labs vertical in line with organisation goals.
• You will be leading the design for Life sciences/ labs services with our internal team and external partners. You will also be responsible to Prepare and plan Design execution timelines and budgets for the Projects.
• You will help Space Matrix maintain highest talent density in the market by building high talented team
• Analyse, plan and fulfil -with help of internal and external resources- training needs to the team for successful execution of project.

For More details about the company, please visit our website : www.spacematrix.com