Total 30 Sales / Marketing job vacancies in Sunderland, SR4 6DW

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Eastern Counties Division is looking to recruit a Sales Advisor to join the Division’s Sales team. The development we are recruiting for is located in Bacton, PE11 3UT.

The Role

The role of Sales Advisor, reports to the Senior Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.

Principal accountabilities of the role include:

Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard
Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times
Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product
Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative
Maintain accurate records using Bellway’s in-house CRM system
Liaise with purchases, solicitors and financial advisers on a regular basis
Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy
Assist purchasers following legal completion with any defects or customer care issues
Attend and minute a weekly Sales/Site Meeting with your Site Manager
Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales
Experience, Qualifications and Skills

Experience

Experience of working within a face to face sales environment
Experience of working as a Sales Advisor for a residential house builder is desirable
Qualifications and Training

GCSE Maths and English – Grade 4/C or above (or equivalent)
Skills and Aptitude

Effective negotiation and sales skills
Good administration skills
Strong communication and listening skills
Ability to work on own as well as part of a team
IT literate and the ability to adapt to new systems
Committed to diversity and inclusion
The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked
Lone working, dependant on site
Ability to travel to all sales sites, including divisional offices
Able to work weekends and bank holidays
In return we can offer you:

Competitive basic salary + monthly commission
Contributory pension scheme
25 days holiday, plus bank holidays
Access to discounts and benefits portal
ShareSave Scheme
Holiday purchase scheme
Cycle to Work Scheme
Life assurance
We reserve the right to close this vacancy if a large volume of applications are received.

What skills and experience we're looking for

St Aidan’s Catholic Academy is an all-boys secondary school and co-educational sixth form. We believe in delivering a rich curriculum that provides all of our pupils with an opportunity to flourish and develop their God given talents in a way that is rooted in the values of the Gospel. We are looking to appoint an exceptional Business Leader to join our school.

St Aidan’s Catholic Academy is part of Bishop Chadwick Catholic Education Trust which is one of four Trusts in the Diocese of Hexham and Newcastle. The Trust includes five Secondary and twenty-five Primary Schools across South Tyneside, Sunderland and East Durham.

Bishop Chadwick Catholic Education Trust safeguards and protects its students and staff by being committed to respond in accordance with South Tyneside Child Protection Procedures. Enhanced DBS checks are mandatory for all school staff.

Completed application forms should be submitted by email to payroll@staca.co.uk by 9am on Monday 4 th November 2024. Application forms are required and CV’s will not be accepted. For enquiries regarding this role, please contact Mrs A Whitten Headteacher by emailing awhitten@staca.co.uk

Electronic signatures will be accepted but candidates will be required to add a written signature to their application when circumstances allow. The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. An online search will be completed for all shortlisted candidates.

Bishop Chadwick Catholic Education Trust is an equal opportunities employer, welcoming applications from all sections of the community. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect staff and volunteers to share this commitment

What the school offers its staff

There are many benefits to working in the Trust including;

• Teachers Pension Scheme
• Commitment to national terms and conditions for all staff in line with the Bishop’s memorandum of understanding for Catholic schools
• High Quality Professional Development opportunities
• Career progression across the Trust
• Access to Employee Assistance Programme
• Being part of the school community and a member of a successful team
• Workload Charter

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

The Role

Are you a fragrance enthusiast with a flair for people? Are you looking for a temporary role working with fabulous brands and perks, look no further!

As a Christmas Sales Assistant your role is to spread some holiday cheer and help us deliver the Perfect Service for our customers. Becoming part of our dedicated store team, you’re customer focused, can handle the festive rush and enjoy working as part of a team.

Contracted Hours: 5
Contract Type: Temporary

Pay Rate: £8.10 - £12.00

What You'll Do:

• Welcome customers with a smile and craft a VIP-worthy experience.
• Offer our exclusive loyalty card to customers to maximise their future offers and potential savings.
• Showcase your gift-wrapping ability and personalise presents with ribbons.
• Take payments and process transactions quickly.

It Really Helps if You:

• Have a talent, passion, and a spark that ignites excitement in perfume!
• Can be flexible in your work schedule to spread holiday cheer.
• Love bustling Christmas vibes and working as part of a team.

What You'll Get:

• An amazing Christmas commission scheme, based on store sales and the number of hours worked
• You’re also a VIP to use, so you’ll get 20% off perfume and be able to take park in any customer offers on top
• Continuous learning and training to ensure you are always developing
• Access to the Retail Trust, a free, independent and confidential wellbeing service
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Manpower UK Print & Packaging Division are excited to bring an opportunity to market on behalf of one of our prestigious partners. Our client is a market leading print company, and they are seeking a dedicated and experienced Internal Sales Coordinator to join their operation in Sunderland. The role would suit somebody who can work in a dynamic, fast-paced environment who has exceptional customer service skills and account management experience.

**Hybrid working an option after training period.

Responsibilities will include:
Customer Order Management

• Pro-actively manage customer orders, from receipt to completion.
• Manage customer stocks through effective knowledge of internal systems, order patterns and sales forecasts, whilst ensuring on-going customer communication.
• Managing delivery schedules and taking ownership for transportation costs on allocated accounts
• Preparing stock, production, and demand forecasts on a regular basis.

Service Level/Managing Expectations

• Responding in a timely and accurate manner to customer requests, queries, and general communication; actioning customer orders in a timely manner.
• Negotiating order lead times with customers.
• Liaising and communicating with the internal functions and stakeholders to ensure agreed customer targets are met.
• Attend customer review meetings as and when required.

Business Support

• Active participation in Team Meetings and Continuous Improvement Projects.
• Assisting other departments where appropriate and when requested.
• Answering main switchboard calls.

Customer Service

• Working closely with the UK Customer Services Manager to ensure individual and team targets are met.
• To review and understand current CSC processes and drive automated/system improvements.
• Providing cover and back-up to customer accounts during holiday periods.

So, if you tick the above boxes, we encourage you to apply today, and a member of the team will review your details and book in a call at a time convenient to you!

About the Role

Please note this role is not eligible for sponsorship and we can only consider applications from candidates with valid right to work in the UK.

If you are an experienced Administrator with great communication skills, have a bubbly personality, emanate warmth and professionalism and want to work with a great team, then this role will definitely be of interest to you.

As a Business Administrator, you will be part of the care team and, as such, will have some contact with residents, family members and other visitors therefore, maintaining a friendly and professional manner whilst interacting with them is a must.

It is essential that confidentiality regarding residents, the Home and staff is always observed both in and out of the working environment.

Responsibilities:

• To work closely with Care Manager, assisting in any matters arising, maintaining continuity in day-to-day running in Managers absence and ensuring Manager is aware of all relevant information.
• Deal effectively with all enquiries by residents, Head Office, Social Services, Regulators and sales representatives, and any other outside agencies.
• Issue Offer of Acceptance letter and contract to new residents/families and attach to system.
• To complete the Residents’ Monthly Audit accurately and within the timeframe given to ensure the accurate billing is produced.
• To ensure that all payments received are recorded in the appropriate way and information communicated to Head Office staff.
• Assist with the care and safe keeping of resident's personal property and property belonging to the Home.
• Responsible for maintaining the Home’s Petty Cash, along with the Home Manager.
• Record all purchases on the company credit card, upon receipt of statement, collate all receipts along with authorisations and return to Head Office within specified timeframe.
• Type out any letters etc. at the request of the Care Manager
• To assist in dealing with any relatives/residents/staff complaints and seek the assistance of the Care Manager.
• To assist in end-to-end recruitment processes
• To assist with the induction of new starters, ensuring they are welcomed into the team. Informing the People Champions of any offers made/new starters.
• Assist in HR Processes like absence reports, update records in relation to sickness, absence, holidays, ensure disclosure and right to work information is kept up to date and assist in rolling out document updates.
• Working accurately to deadlines set for daily, weekly and monthly tasks and reports within the home and for Head Office.
• Maintain good housekeeping of all systems ensuring current status at all times i.e. E-Learning, DBS, Careblox and Income Processing.
• Archiving relevant documentation in line with company policy and procedures.

Knowledge and experience required:

• Exceptional interpersonal skills
• A positive 'can do' outlook
• Demonstrate good computer knowledge, specifically use of Word, Excel and email.
• Have good organisational skills and be able to manage time and workload effectively in a fast-paced environment.
• Have a general knowledge of payroll and financial processes.
• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
• Genuine interest in working in a care environment.

Working with us will result in some excellent rewards & benefits including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

If the sounds like the role for you and you would like to work for a forward-thinking employer, apply now to send your details to our Talent team!

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Barnes Court

Rated 'good' by CQC in November 2019 and awarded 'gold' standard by Sunderland City Council. Barnes Court is a versatile care facility providing nursing, residential and respite care for the elderly, alongside specialist dementia and dementia nursing care and supported care for adults with physical disabilities. Purpose-built to meet residents’ needs, facilities include spacious lounges and dining areas on each floor, hair and beauty salon, restaurant standard kitchen, games room, and a combined activities room and bar area where residents and their families and friends can have fun and socialise. The care staff at Barnes Court take care of all the sensitive healthcare needs of residents while respecting their need for an independent and dignified day-to-day lifestyle.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

St Aidan’s Catholic Academy is an all-boys secondary school and co-educational sixth form. We believe in delivering a rich curriculum that provides all of our pupils with an opportunity to flourish and develop their God given talents in a way that is rooted in the values of the Gospel. We are looking to appoint an exceptional Business Manager / Headteacher’s PA to join our school.

St Aidan’s Catholic Academy is part of Bishop Chadwick Catholic Education Trust which is one of four Trusts in the Diocese of Hexham and Newcastle. The Trust includes five Secondary and twenty-five Primary Schools across South Tyneside, Sunderland and East Durham.

Bishop Chadwick Catholic Education Trust safeguards and protects its students and staff by being committed to respond in accordance with South Tyneside Child Protection Procedures. Enhanced DBS checks are mandatory for all school staff.

Completed application forms should be submitted by email to payroll@staca.co.uk by 9am on Monday 7th October 2024. Application forms are required and CV’s will not be accepted. For enquiries regarding this role, please contact Mrs A Whitten Headteacher by emailing awhitten@staca.co.uk

Electronic signatures will be accepted but candidates will be required to add a written signature to their application when circumstances allow.

The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. Anonlinesearch will be completed for all shortlisted candidates.

Bishop Chadwick Catholic Education Trust is an equal opportunities employer, welcoming applications from all sections of the community. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect staff and volunteers to share this commitment.

What the school offers its staff

There are many benefits to working in the Trust including;

• Teachers Pension Scheme
• Commitment to national terms and conditions for all staff in line with the Bishop’s memorandum of understanding for Catholic schools
• High Quality Professional Development opportunities
• Career progression across the Trust
• Access to Employee Assistance Programme
• Being part of the school community and a member of a successful team
• Workload Charter

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

The Business Relationship Team provide corporate governance, audit, risk and overall assurance to the company as well as dealing with first point of contact to customers into the company and manage the company’s information technology and information governance arrangements.

We are looking to recruit a new member into our fast paced team. We are looking for someone to help us provide technical, clerical, financial support services, who can provide excellent customer service. In return we will support you to develop your business administration skills and provide you with a wide range of employment opportunities.

The position is to work 37 hours per week, Monday to Friday, and there is the opportunity to work flexible hours. We offer 26 days leave, increasing to 31 with 5 years continuous services plus bank holidays.
We also offer access to the NEST pension scheme and various discount opportunities, including cycle to work and car lease scheme; discounted gym memberships and discounted public transport pass and employee wellbeing support.

If you would like to learn more about the position and why you should work with us we would love to hear from you by contacting us at business.relationship@sunderlandcareandsupport.co.uk, using Business Support Vacancy in the subject line and provide your contact details.

Please ensure you refer to the Job Description and the essential criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.

Shortlisting will be carried out Monday 14th October with interviews being held week commencing Monday 21st October.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. CVs or covering letters will not be accepted.

For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk

Providing effective, comprehensive, confidential, administrative and/or project business-level support on a day-to-day basis. Being aware of work priorities and need to ensure all required deadlines are met. Supporting teams with business requests including project-based work, collating reports and or data, supporting with meetings and events, arranging dates and venues, collating agenda items and supportingdocuments and papers, producing minutes and progress action logs relevant to this. Working as an effective team member to ensure that all administrative/data/project work priorities are covered across the organisation. Supporting the wider team working in the directorate.

The Role

Are you a fragrance enthusiast with a flair for people? Are you looking for a temporary role working with fabulous brands and perks, look no further!

As a Christmas Sales Assistant your role is to spread some holiday cheer and help us deliver the Perfect Service for our customers. Becoming part of our dedicated store team, you’re customer focused, can handle the festive rush and enjoy working as part of a team.

Contracted Hours: 5
Contract Type: Temporary

Pay Rate: £8.10 - £12.00 per hour

What You'll Do:

• Welcome customers with a smile and craft a VIP-worthy experience.
• Offer our exclusive loyalty card to customers to maximise their future offers and potential savings.
• Showcase your gift-wrapping ability and personalise presents with ribbons.
• Take payments and process transactions quickly.

It Really Helps if You:

• Have a talent, passion, and a spark that ignites excitement in perfume!
• Can be flexible in your work schedule to spread holiday cheer.
• Love bustling Christmas vibes and working as part of a team.

What You'll Get:

• An amazing Christmas commission scheme, based on store sales and the number of hours worked
• You’re also a VIP to use, so you’ll get 20% off perfume and be able to take park in any customer offers on top
• Continuous learning and training to ensure you are always developing
• Access to the Retail Trust, a free, independent and confidential wellbeing service
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

The Role

Are you a fragrance enthusiast with a flair for people? Are you looking for a temporary role working with fabulous brands and perks, look no further!

As a Christmas Sales Assistant your role is to spread some holiday cheer and help us deliver the Perfect Service for our customers. Becoming part of our dedicated store team, you’re customer focused, can handle the festive rush and enjoy working as part of a team.

Contracted Hours: 16
Contract Type: Temporary

Pay Rate: £8.10 - £12.00 per hour

What You'll Do:

• Welcome customers with a smile and craft a VIP-worthy experience.
• Offer our exclusive loyalty card to customers to maximise their future offers and potential savings.
• Showcase your gift-wrapping ability and personalise presents with ribbons.
• Take payments and process transactions quickly.

It Really Helps if You:

• Have a talent, passion, and a spark that ignites excitement in perfume!
• Can be flexible in your work schedule to spread holiday cheer.
• Love bustling Christmas vibes and working as part of a team.

What You'll Get:

• An amazing Christmas commission scheme, based on store sales and the number of hours worked
• You’re also a VIP to use, so you’ll get 20% off perfume and be able to take park in any customer offers on top
• Continuous learning and training to ensure you are always developing
• Access to the Retail Trust, a free, independent and confidential wellbeing service
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

The Company
We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home. We're a values-driven organisation, with a clear vision, a social purpose and a commitment to investing in people, place and property. We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.
We're also playing our part in addressing the UK housing crisis locally, by building hundreds of new, modern and contemporary homes for rent in Sunderland - homes that meet the needs of local people. Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life.
This includes helping people to work, victims of domestic abuse and anti-social behaviour, young people to live independently, as well as a wellbeing service that supports our elderly tenants and residents.
About the role:
Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We are currently recruiting a Business Services Assistant to join the Data team, within Planning and Business Services (Property), on a fixed term 12 month contract. The role is based within our Data team which is responsible for delivering a comprehensive administrative service. You will work as part of a team to input Compliance Data into our corporate system to ensure the information we hold on our assets is accurate and up to date, playing a key role in keeping our customers safe. The role is subject to a basic DBS paid for by Gentoo. Key responsibilities will include the following, a full job description is available to view at www.gentoogroup.com/careers Complete and be accountable for administrative and data input activities in line with agreed processes and ways of working ensuring a customer focused approach and delivery of an excellent customer experience. Update systems with information (e.g uploading asset data etc) and documentation (e.g. certification etc). Ensure all data input is completed accurately and in a timely manner. Run reports to cross reference Compliance data to ensure data accuracy Work collaboratively with Contracts Managers Promote a culture of collaborative working resulting in a high performance and customer driven teams.
What we are looking for:
Experience required: Proven accurate and efficient administrative and data input skills. Organised and adaptable with the ability to plan and organise your own workload and meet deadlines. Excellent customer service, communication and interpersonal skills when supporting customers and colleagues. Experience using Microsoft Excel Knowledge required: Understanding of Group policy and procedures as needed and a basic understanding of compliance requirements within the Group. The full Microsoft Office package

Proud member of the Disability Confident employer scheme

Manpower UK Print & Packaging Division are excited to bring an opportunity to market on behalf of one of our prestigious partners. Our client is a market leading print company, and they are seeking a dedicated and experienced Internal Sales Coordinator to join their operation in Sunderland. The role would suit somebody who can work in a dynamic, fast-paced environment who has exceptional customer service skills and account management experience.
**Hybrid working an option after training period.
Responsibilities will include:
Customer Order Management

• Pro-actively manage customer orders, from receipt to completion.
• Manage customer stocks through effective knowledge of internal systems, order patterns and sales forecasts, whilst ensuring on-going customer communication.
• Managing delivery schedules and taking ownership for transportation costs on allocated accounts
• Preparing stock, production, and demand forecasts on a regular basis.

Service Level/Managing Expectations

• Responding in a timely and accurate manner to customer requests, queries, and general communication; actioning customer orders in a timely manner.
• Negotiating order lead times with customers.
• Liaising and communicating with the internal functions and stakeholders to ensure agreed customer targets are met.
• Attend customer review meetings as and when required.

Business Support

• Active participation in Team Meetings and Continuous Improvement Projects.
• Assisting other departments where appropriate and when requested.
• Answering main switchboard calls.

Customer Service

• Working closely with the UK Customer Services Manager to ensure individual and team targets are met.
• To review and understand current CSC processes and drive automated/system improvements.
• Providing cover and back-up to customer accounts during holiday periods.

So, if you tick the above boxes, we encourage you to apply today, and a member of the team will review your details and book in a call at a time convenient to you!

Business Support Assistant – Virtual School
Grade 3 SCP 7 - 11 £24,294 - £25,979

Interview Date: Tuesday 13th August

This is an exciting opportunity for an experienced and highly motivated professional to join Sunderland’s well-regarded Virtual School Team, part of Together for Children’s Education Directorate.

The Virtual School have an effective and experienced team who are passionate about ensuring vulnerable children and young people receive an education which meets their individual needs and works effectively with our partners to raise educational standards, promote inclusion and wellbeing, and improve the life chances of our young people.

The successful candidate will be expected to provide high quality professional, flexible, proficient and constructive administration, financial support and reception service for the Virtual School.

The post holder will be responsible for the administration functions of the team which include transactional, recruitment and finance admin.
They will offer support to the wider team, attending and minuting meetings as required, producing meeting documents within agreed timescales, maintaining casefiles and will be the first point of contact for all stakeholders.

They will provide support for training events, ensuring paperwork is prepared, assist with construction of presentations, venues are booked, and technology is available

They will ensure accurate records are maintained and will possess a sound knowledge of developed IT systems, contributing to statutory procedures, legislation, corporate standards and policies.
Much of the work is self-generating, and the post holder will be expected to work within established procedures and guidelines and to prioritise day-to-day work, referring only exceptional or complex queries to managers.

The Virtual School team safeguards and protects its pupils and staff by being committed to respond in accordance with the Together for Children’s Safeguarding Policies.

This position requires an Enhanced Disclosure and Barring Service (DBS) Check.

Please note that Together for Children is unable to provide Skilled Worker visa sponsorship for this position.

For further information about the role please contact: anita.swales@togetherforchildren.org.uk Tel: 07880080285

Together for Children is committed to developing and retaining a workforce that is representative of the diverse local communities that we support across Sunderland. We’re striving to build an inclusive workplace culture where all employees feel valued and diversity is celebrated by everyone.

As part of this commitment, we work collaboratively with our established employee networks:

• Accessibility Network
• LGBTQ+ Network
• Racial Equality Network

Hours: 8 hours a week with opportunity to work more hours.
Salary: £8.65 - £11.75 Per Hour

Why Superdrug?

Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Sales Adviser role is just the start!

Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit… A great day includes:

In our Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our Sales Advisers will be all about serving customers where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys. You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets. To support your development, you’ll also can be trained in ear and nose piercing to support our fast-growing piercing business in store.

It is a great experience that will prepare you for even bigger challenges. Superdrug Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

What you’ll need to succeed

• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills
• Willingness to carry out piercing services for our customers (training provided) (Optional)
• Flexible in working hours and adaptable to change

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday, our expert Sales Advisors work hard to make sure our customers feel valued, confident and special.

As a Sales Advisor, it is your role to create an outstanding customer experience and grow sales. Assisting with the daily operational running of the store, you are customer focused, working as part of an amazing and supportive team to deliver against key targets that drive the success of your store.

Contracted Hours: 7
Contract Type: Permanent
Pay Rate: £8.10 - £12.00 per hour

What You Will Do:

· You will greet customers and give great service by listening to their needs

· We’re proud to be the perfume experts, so you’ll be providing advice to customers on their perfume choices. Don’t worry, we’ll make sure you get all the training you need

· You will help the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success

· Every customer is a VIP at The Perfume Shop, so you’ll offer every customer a free reward card to maximise their future offers and potential savings

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

· Have a talent for getting along with people

· Have a passion for teamwork, and being successful together

· Have the spark to love learning about perfume

· Can be flexible with your work patterns

What You Will Get:

· We pay commission at Christmas based on store sales and the number of hours worked

· We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work

· 30 days holiday (pro rata depending on contract hours)

· You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top

· Additional discounts with our AS Watson partners including Superdrug and 3 Mobile

· The opportunity to win some great prizes and incentives based on personal, team and store performance

· Continuous learning and training to ensure you are always developing

· Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.

· Pension, health and wellbeing benefits, + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.