Information Technology Specialist (Direct Hire)
1 week ago
Ensures the successful delivery of data and analytics projects on ti.....
- Ensures the successful delivery of data and analytics projects on time, within scope, and to the required quality standards by overseeing the end-to-end delivery of projects, from planning through to execution and final delivery.
- Acts as the primary point of contact for data tools and services projects throughout the project lifecycle, ensuring clear and consistent communication while building and maintaining strong relationships with end users.
- Coordinates cross-functional teams, ensuring alignment with project goals and timelines.
- Regularly engages with data tools and services users to understand their needs and expectations, providing updates and addressing any concerns.
- Analyzes customer usage data to identify trends, insights, and opportunities for improving customer success and product utilization.
- Leads problem-solving efforts when issues arise, working collaboratively with teams to find effective solutions.
- Responds promptly to customer inquiries and support requests, ensuring that issues are resolved quickly and effectively.
- Drives continuous improvement in project delivery processes and promote the adoption of innovative approaches to enhance service delivery.
- Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.
Starting at $122,198 Per Year (GS 14)
Official account of Jobstore.
