Basic Job Purpose
Assist the Export Manager in all matters related to Export Sales such as prospecting new customer, to provide after sales service, to attend inquiries and complaint and others relevant activities assigned to you from time to time
Duties and Responsibilities
- Ensure documentations for export matter are prepared on time.
- Ensure logistic requirement are arranged accordingly for timely delivery.
- Ensure customer’s inquiry and complaint are attended promptly.
- Ensure relevant reports are submitted on time.
- Ensure compliance of safety and health rules and regulations at all time.
- Promote and market Company’s products.
- Prospect new customer.
- Process and prepare respective zone’s documentations (quotation, shipping documents, bank documents,
- BL, invoices, DO and other documents associated with Export Sales).
- Achieve budgeted sales figures.
- Arrange for logistic requirements.
- Prepare monthly sales reports to immediate superior latest by 11am on 5th working day of a month.
- Update weekly shipping schedule to immediate superior.
- Provide relevant information and documents to HR/Admin department in conjunction with respective zone’s trade fair or customer visit.
- Attend export enquiries and customer complaints in accordance to ISO 9001:2000 requirements. 3.16 Attend WOS Meeting.
- Takeover Export Executive – Zone functions during his/her absence
- Other jobs associated with export matters delegated to you from time to time.
- Any other duties assigned by the management as and when required.
4. Qualifications & Skills
- Degree Holder preferably in Sales/Marketing/International Trade or equivalent.
- 1 year experience in handling export administration preferably in manufacturing environment.
- Able to speak and write in English, good communication skills, computer literate and knowledge in International Trade, Shipping and Custom Procedures.
- Good interpersonal, self-motivated & result orientation.
- Fit, healthy and no physical disability.
- Have own transport and can travel whenever require by the Company.
5. Output
- Correspondences with existing overseas customers.
- Customer complaint.
- Monitor and execute export documentations.
- International Exhibitions.
- Maintain ISO Documentations.
