SSC Coordinator performs work of broad scope and complexity with a high degree of independence. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying or evaluating the most complex systems for which the FAA is responsible.
Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS.
Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs a variety of functions directly relating to the operation of the NAS. Serves as the principal technical specialist, project manager, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions.
Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. Responsible for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Can be called upon to assist w/repair and/or restore service or systems, providing guidance on availability of backup systems and to upward report the status of critical events.
Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAI), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs. LADs, LEMs and resolving event based certification issues necessary for the timely restoration of equipment, systems/services with the NAS. Monitors other employees as a project or team leader.
Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, JAI, and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside contractors.
Identifies requirements to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed. Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload. Integrates Operational Risk Management (ORM) into all planned activities ensuring all customers and users are included in implementation and planning.
Fully understands and utilizes proper Personal Protective Equipment (PPE) and personal safety practices when engaged in all restoration/maintenance activities helping to set the example of safe work practices.
Position may be second level support for NAS systems, District, or Service Area providing broad program expertise. Contacts are internal and external to FAA. Collaborates with system users, planner, engineers for acceptance of new/modified systems.
Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology.
Position requires emphasis on customer service and organizational skills and a clear understanding of FAA orders and how the orders apply to their position. Utilizes software such as Excel, Power Point and Word.
Receives general program assignments from a supervisor or higher-level manager. Work is reviewed for compliance with established policies and sound technical programmatic judgement.
Performs other duties as assigned.
Must possess a valid driver's license.
Starting at $94,628 Per Year (FV I)
