Total 4 information technology job vacancies in D06 Beach Road, High Street

Job Description

Wealth Risk Process and Technology Oversight Director

We are looking for an experienced, energetic leader who will be responsible for oversight of risk process execution/ technology initiatives for Wealth risk management. 

The ideal candidate will have extensive experience in Private Bank/Wealth Management, specifically across risk management/risk systems/operations, with respected subjected matter expertise (SME), great interpersonal skills and ability to provide credible challenge.

Team/Role Overview

USPB (US Personal Banking) Risk CAO (Credit risk Officer) organization provides a global focus for risk management strategy and execution oversight for compliance with Citi Policies and Regulatory requirements, and driving Strong Risk Management - for USPB Risk, Wealth Risk and Legacy Franchises/Banking & International Retail Risk Management. 

The Wealth Risk Process and Technology Oversight Director role is critical to wealth strong risk management and  reports to Managing Director of Risk Process Digitization and Technology Execution, in USPB Risk CAO organization. 

The Wealth business is anticipating unprecedented business growth on a global scale amongst ultra-high net worth clients in the next decade and plans to develop new products and services to clients. The role offers a unique opportunity for a motivated risk/tech leader to contribute to Wealth business’ progress to strong risk management. 

What you’ll do

• • Serve as senior risk/tech expert and change leader to understand, guide and oversee process/tech centric initiatives in Wealth Path to Strong Plan
  • Identify, manage and escalate dependences/issues stemming from wealth business being a “bank within a bank” – with multiple retail, wholesale, counterparty, fiduciary and investment products risk requirements, and complex client aggregation needs.
  • Partner with first and second line SMEs for

o timely resolution of issues adequacy of compensating controls and

o well managed progress towards a clear & aligned tech program roadmap

• • Ensure process design, technology/business architecture and execution change proposals are

o appropriately vetted,

o fit for purpose and

o that risk requirements for managing the portfolio and attendant risks and controls are not compromised through the target state journey.

• • Lead independent assessments and targeted deep dives of prioritized risk processes and systems to

o  validate compliance to defined policies and requirements, and

o  identify gaps/concerns that warrant further management attention

• • Partner with USPB/Wealth Risk Data Oversight Director to review global data concerns and confirm materiality/impact to key wealth risk processes
  • Work closely with Wealth Risk Reporting leads, Business/Technology Leads and USPB Risk CAO shared analytics teams to improve digitization, data quality, timeliness and coverage of key management reports. Manage a direct team of six and partner with larger shared services organization to deliver on responsibilities.
  • Role also supports Wealth CRO and Wealth Risk Management with

o risk staffing & Senior Credit Officer capacity assessments,

o product program governance including coordination with Wealth-New Activities Committee.

What we’ll need from you

• • Bachelor's degree required; MBA or related Masters Degree preferred
  • Advanced understanding of credit risk management and regulatory risk reporting, with private client product knowledge, systems/process re0engineering and investments management a plus
  • Effective negotiation and credible challenge skills, at all levels of management.
  • Proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.

What we can offer you

By joining Citi London, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), with a competitive base salary, and enjoy additional benefits including:

• • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance
  • Employee Assistance Programs
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

This role is part of the COO Operations & Technology Transformation team. The COO organization is leading the most critical regulatory & transformation efforts for Citi's CEO, influencing the strategy & direction of Citigroup.

As an Operations and Technology Quality Control Specialist, the role will execute the quality control process by assessing the attributes of risk identification, risk mitigation, root cause analysis, controls design, controls implementation, and controls testing for the technology and operations regulatory commitments.

Excellent communication skills required to influence a wide range of users. Strong Technology Risk Management experience and expertise is required. Prior experience in 2nd or 3rd Lines of defense in the Technology Risk Management or Technology Audit are highly desired for this 1st Line of Defense role.

In-depth knowledge of the industry and peer institutions products/services is highly preferred to contribute to the objectives of the functions. The role requires a thorough understanding of strategic direction of the function within the larger COO organization, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise.

Key Responsibilities:

• Conduct the quality control of the regulatory commitment deliveries aimed to remediate the Consent Order.
• Remain aligned with the remediation efforts of the technology commitments and escalate any risks or issues to the Quality Control Lead.
• Conduct thorough assessment of technology risks and controls aligned with the remediation of regulatory commitments.
• Maintains the SharePoint site for the O&T Transformation Quality Control Team and ensures compliance with the standards and procedures on documentation and tracking.

• Expertise in Technology Risks and Controls and works with colleagues in other areas of Risk Management, Data, Business and Functions and Compliance/Audit to assure appropriate management of identified risks.

• Identifies emerging risk themes across the Technology Plan design and execution.

• Develops processes for data gathering/consuming and sharing emerging threats.
• Partner with Business Functions and Technology Quality Control teams to perform Design Effectiveness Assessments throughout the lifecycle of the Regulatory Commitments.

PERSON SPECIFICATION

Qualifications:

• 7+ years of experience in a complex, financial organization, with particular focus on Technology Development, and/or Risk & Control and/or Operational Risk Management and/or Technology Audit
• Strong understanding of the Software Development Life Cycle (SDLC) best practices, risks, and controls
• Risk & Control experience in business operations and/or technology programs of a financial organization strongly preferred.
• Experience in complex business transformational programs
• Familiarity with Technology Risk Management process including identification, assessment, reporting and monitoring of Risk.
• Understanding of Quality Control or audit process and best practices for review of large transformational or technology programs
• Proven ability to act independently, work quickly and with careful attention to detail, juggle multiple priorities and thrive in a varied, fast-paced environment.
• Proven ability to work well under pressure and within tight deadlines.
• Proven ability to communicate effectively, drive consensus, and influence relationships at senior levels.
• Bachelor’s degree required. Master’s degree preferred.
• Certifications like CISSP, CRISC, CISA, CISM, GIAC, CCSP etc. are highly preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Business and Corporate Communications team is a nimble team within ESPA that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the ESPA team across the world. 

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We bring a client service attitude to our work at all times and always strive to be energetic and maintain a good sense of humor.

The Citi Technology team is part of Operations and Technology and works in full partnership with business teams to develop highly innovative and customized solutions and products to deliver on our clients' needs.

The Technology team delivers customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi and our clients. Working in a fast-paced environment, Technology colleagues are focused on creating solutions that provide Citi's institutional clients with unprecedented access to capital markets intelligence and execution.

About the Role

The individual in this role is a key member of the Corporate Communications team within ESPA. You will work with senior leadership and partners throughout Technology and across the firm to build and help drive the internal communications infrastructure and external visibility for the Technology organization’s institutional business.

Responsibilities:

• In partnership with ESPA and the Technology team, develop and drive both broad and targeted communications efforts
• Engage directly with senior Technology leaders and provide critical internal communications support for institutional  Technology businesses
• Develop innovative written communications and coordinate with the corporate communications team to ensure syndication of key messages and Technology successes across Citi
• Work with both the content management system (for intranet) and the team’s email distribution tool to upload/manage/distribute content
• Help manage town halls, colleague engagement meetings, conferences and written and video messages
• Support model for external communications, including developing and executing a communications strategy, ensuring delivery of both the strategy and corporate messaging priorities
• Support the profiles of Technology leaders across key press features, speaking engagements, social media profiles and more
• Manage technology and innovation communication efforts across a variety of earned, owned and sponsored communication channels
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• Bachelor’s degree in business management, communications, marketing or another related field
• Knowledge of communications or marketing and at least six years of increased responsibility for business management, preferably with a large and complex organization
• The ability to think creatively and deliver engaging solutions to communications needs, ones that cut through the noise and describe complex issues in simple language.
• Experience in a tech firm, financial services firm or in-house technology group, working directly with tech teams to promote their work across a broader organization
• Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
• Integrity, maturity, dependability, a positive professional attitude
• A team player who will implement initiatives effectively and motivate others to carry out their work
• Excellent organizational and project management skills
• Experience or demonstrated ability to work effectively in a team based environment within a heavily matrixed organization
• Track record of success in delivering high quality work in a fast paced and dynamic environment

Critical Competencies:

• Oral Communication
• Written Communication
• Project Management
• Relationship Building
• Stakeholder Management
• Results Orientation
• Strategic Orientation

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Head of Marketing Technology Transformation that will deliver Marketing’s Technology stack to attract new prospects and engage our customers. This role is critical to the organization as they will lead a team to deliver on Citi’s Martech roadmap that is designed for ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant

Job Description

The Head of Marketing Technology Transformation is responsible for driving and implementing best-in-class marketing technology platforms and tools to deliver against Citibank’s US Personal Banking and Wealth strategic vision of generating always on and personalized marketing offers. The individual in this role will inform, plan, and deliver Marketing’s Technology stack to attract new prospects and engage our customers. This role is critical to the organization as they will lead a team to define & deliver on Citi’s MarTech roadmap that is designed for ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant. The MarTech stack will enable data driven decisions with automation, streamline process that drive operating efficiency and improve business performance across Consumer & Small Business Retail Bank, Cards, and Wealth lines of business.

The job requires a deep understanding of technology and the landscape regarding tools/services, architectural design and key players such as, but not limited to, Adobe Experience Manager, Salesforce, Movable ink, Data Architecture platform (AWS, Azure), Snowflake, Pega, etc.  This leader will have strong passion and experience with driving large scale transformation initiatives.  An ideal candidate will be someone that can build strong partnerships with our Business Strategy, Technology and Analytics organizations to design robust marketing journeys and transformation roadmaps that result in driving our end-state commercial business objectives. The individual will be a data driven decision maker with proven communication skills that is hyper focus on problem solving and experience with delivering multiyear transformation projects.

Responsibilities:

• Define and drive the strategic agenda for the Marketing organization’s MarTech roadmap; mobilizing key partners across the end-to-end ecosystem inclusive of near term & long term priorities for critical domains e.g. campaign management & workflow, content management, channel management & delivery, audience management, etc.
• Design and Deliver prioritized Martech stack capabilities and infrastructure strategies roadmap for the US consumer marketing organization aligned with business priorities and secure necessary resources and processes to successfully deliver on plan. Responsible to deliver Adobe content stack, enabling dynamic, personalized digital content, and testing capabilities. In addition, build next generation offer management infrastructure to enable real-time, always on, customer level promotional offers
• Responsible for managing the oversight of the marketing platform capabilities and infrastructure that spans traditional and non-digital marketing needs.
• Track & manage the multi-year and multi million investment for Martech Book of Work
• Ensure the proper control and operational models are designed, socialized and adopted upon migration to new capabilities and establish automated reporting and analytics to deliver robust insights on transformation KPIs
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience with leading digital transformation & integration Martech projects including Adobe AEM, Offer management tools, Pega, Salesforce marketing cloud, etc.
• 8-10+ years of managerial experience with high performing Marketing Technology solution teams
• Experience with marketing technology architecture, backend systems, data dependencies, and front-end interfaces that are required to implement and execute digital marketing campaigns
• Analytical and conceptual thinker with ability to operate in “white space” with experience in both building strategy and executing it with demonstrable results and outcomes
• Customer-centric and tech-savvy product leader that has driven technical and operational teams to solutions that focus on delivering outstanding experiences supported by agile and efficient operational processes.
• Executive leadership skills and demonstrated success in conveying complex concepts, solutions, and relevant business impacts to leadership audiences to gain support and sponsorship for projects.
• Strong interpersonal skills and demonstrated success in building collaborative relationships with the ability to influence the development and execution of key strategies/initiatives
• Expert knowledge of the industry and direct competitors' products/services to drive to the commercial objectives of the business, as well as thorough understanding of strategic direction of the function within the business
• Act as a change management champion, educating the greater marketing organization on how to leverage new capabilities to drive their strategy.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Additional Locations:

Wilmington, DE - Chicago, IL - Irving, TX

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting