Total 31 job vacancies by 001 Brown & Brown, Inc

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Benefits Technology Sales Coordinator to join our growing Employee Benefits Technology team.

The Benefits Technology Sales Coordinator is a key team member of the National Employee Benefits Technology (EBTech) Department.  The department deploys various software tools to our valued clients and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation.  The Coordinator will assist the Business Development Manager with all aspects of department sales processes to support revenue generation.  The incumbent assists with managing ongoing sales development projects for clients and account teams who are exploring technology projects with EBTech. This includes opportunity tracking, analysis, problem solving, working with other team members, and communicating solutions to clients/account teams. The Coordinator must also be very detail and deadline oriented.  The Coordinator works directly with client contacts and account teams.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

General Responsibilities:

• Organize and track business development department leads to support accurate departmental reporting

• Build trusting and professional relationships with clients, account teams, vendors and carriers to improve client sales opportunities.

• Develop leads through the following activities with minimal supervision for small to medium-sized clients:

  • Collect and document information about potential leads

  • Perform discovery calls

  • Research compatibilities of available systems between existing benefit programs, carriers, vendors, and client requirements

  • Provide demonstrations of technology systems

  • Develop proposals

  • Answer account team and client questions timely and in a professional manner

  • Communicate proper implementation timeframes, expectations, and deadlines

  • Diligently following up with account teams or clients on prospective sales

  • Finalize contracts of new sales, including working with corporate legal on special requests

• Support supplemental revenue generating activities through quoting system changes, developing change orders, and diligently following up with account teams and client to complete transactions timely.

• Work closely with Business Development Manager and other team members as necessary to develop and report Key Performance Indicators (KPIs) to leadership

• Support the client cancellation process by requesting and tracking loss details, determining final payment details, coordinating the site shut off with relevant departments.

• Recognize and assign support issues to other department resources that are outside of the scope of business development in a timely manner.

• Accountable for individual quality assurance on business development activities for low to moderate complexity clients.

• Anticipate and respond to customer/account team questions as assigned and working directly with customers and account teams

• Train and mentor future Business Development Analyst and Senior Analyst roles.

• All other duties as assigned.

Required Qualifications:

• Minimum education preferred: Associate’s, or Bachelor’s degree, or equivalent work experience. Ability to readily learn and apply new information/concepts.

• At least 2 years of experience with employee benefits

• At least 2 years of experience with Benefits Administration or Comparable Software (Employee Navigator preferred)

• Proficient with MS Office Suite. Experience working with personal computer database applications.

• Exceptional/professional presentation skills.

• Exceptional telephone demeanor, professional approach to problem-solving

• Willingness to travel when necessary (<5%).

• Ability to maintain a high level of confidentiality.

• Experience with tasks similar to those outlined under essential duties above

What we offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• (paid time off) PTO

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Are you looking for a job that gives you the opportunity to build a great career while making a difference in peoples’ lives? Join Brown & Brown Absence Services Group as a SSDI Hearing / Appeals Advocate

We are looking for an experienced SSDI hearing advocate t that is a great communicator who is customer-focused and excited by the prospect of working closely with a highly motivated team. Appeal Specialist's provide education and guidance to individuals at the appeal levels with the goal of obtaining Social Security disability benefits.

As a SSDI Appeals Specialist, the primary focus is serving as a liaison and advocate for claimants to ensure a fast and favorable outcome of their Social Security Disability claim. This position is responsible for the various aspects of the reconsideration and hearing process from educating the client to ensuring the claimant file is complete prior to the decision at reconsideration or scheduled hearing. We build and maintain trusted relationships with our clients by educating them on the Social Security appeal process and ensuring timely and accurate claim management.           

WHO IS RIGHT FOR THE ROLE:

To be successful in this role, you must meet the following qualifications. Reasonable accommodations may be made for qualified individuals with disabilities.

Be an active listener.

• Strong verbal communication skills, attention to detail, and critical thinking.
• Listen with empathy; ensure clients feel well-informed while moving through calls efficiently

Be a team player. 

• Demonstrate polished interpersonal skills and strong professionalism
• Be able to work in a fast-paced environment
• Answer all incoming calls from client's and government parties

Be a confident decision maker.

• Use independent decision-making skills to determine eligibility of potential claims
• Meet or exceed expectations in quality audits to ensure 100% accuracy on claims

OTHER ESSENTIAL DUTIES & QUALIFICATIONS:

• SSDI Hearing or paralegal experience required
• Proven ability to maintain confidentiality and discretion
• Strong computer literacy skills with the ability to type and speak simultaneously
• Salesforce or CRM experience preferred
• Experience thriving in a fast paced, multi-task-oriented phone-based environment
• Team player with a passion for helping people and demonstrating empathy & active listening skills

BENEFITS & PERKS:

• $20/hr, plus a quarterly bonus
• Remote or in-office work opportunity available
• Full time schedule (40 hrs)
• Comprehensive medical, dental, and vision coverage
• Access to covered mental health resources
• A competitive 401k match
• Employee Stock Purchase Program available to all teammates
• Tuition reimbursement
• Generous paid time off plan
• Joining a culture of caring that values diversity of thought and background
• Regularly scheduled team meetings and one-on-one development time with your leader

ABOUT BROWN & BROWN ABSENCE SERVICES GROUP

Brown & Brown Absence Services Group, LLC is focused on adding value across the absence continuum. Our services include SSDI Advocacy Services, Claims Management Solutions, Talent Solutions, and Disability Advisory Services. We are part of Brown & Brown Insurance, a leading insurance brokerage firm with more than 80 years of proven success and thousands of teammates.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Care Coordinator I will coordinate the with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program.

Essential Duties and Functions:

• Provide client support where needed
• Coordinate member implementation calls with Care Team Lead
• Provide adhoc claims review as required
• Identify utilizing patients, review history, determine next coverage date
• Assist patient with enrollment in the manufacturer’s program
• Maintain patient database for follow-up, tracking and reporting
• Receive notification of new patient’s prior authorization/or review daily rejected and paid claims
• This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
• Other duties may be assigned

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.  Makes good and timely decisions that propels our company forward
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.  Creates an environment where teammates feel connected and energized.
• Written and Oral communication—Communicate a concise message that resonates every time.  The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. 
• Problem solving—Create innovative ways for our customers and our company to be successful.  The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected vents.  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required

• Minimum education required High School Diploma and/or GED with 2 to 3 years’ experience directly related to the duties listed
• Excellent communication skills
• Proficient with MS Office Suite
• Professional telephone demeanor
• Ability to maintain a high level of confidentiality

Preferred

• Certified Pharmacy Technician (CPhT.)
• Multilingual

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Brown & Brown is seeking a Talent Acquisition Coordinator to join our Corporate Talent Acquisition team!

WHAT YOU’LL DO:

• Provide general administrative support to the Talent Acquisition team, including coordinating interviews, Workday data entry, candidate correspondence, and other administrative tasks related to recruitment

• Sourcing for entry-level roles

• Conduct phone screens to assess talent based on requirements for each role

• Manage the logistics associated with candidate interviews, including scheduling and confirmation emails or phone calls

• Provide timely status updates to internal and external candidates

• Clearly communicate with hiring managers and leaders throughout the recruitment process

• Support talent acquisition initiatives and programs (e.g., internship programs, campus recruitment initiatives, etc.)

• Administer hiring assessments, reference checks, and background checks

• Assist in the creation of offer letters

• Ensure compliance with federal and state laws and corporate policies and procedures

• Foster and seek relationships with teammates across all levels of Brown & Brown

• Attend training sessions, courses, etc. for professional growth

• Always conduct the highest level of confidentiality

• Other duties or special projects may be assigned

WHAT YOU’LL NEED:

• 1+ years' experience in an office setting

• Proficiency with Microsoft Office 365

• Exceptional communication skills, both written and verbal

• Strong attention to detail

• Disciplined time management skills

• Passion for people and dedication to candidate experience

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid time off

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

Target Pay: $21 - $24 per hour

#LI-AFZ

Target Pay

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Our Culture

Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates.

About the Role:

The Sr. Financial Consultant must have a deep knowledge and extensive experience with underwriting Group Life & Disability national accounts. This position partners with the Sales and Service organization to support current clients and assist with acquiring new business by ensuring that Brown & Brown Strategic Non-Medical Solutions (SNS)’ clients receive the most competitive pricing and programs available in the market. The Sr. Financial Consultant role is a key component that rounds out SNS’ value proposition through financial analysis and recommendations to maximize product offerings and cost savings via an evidence-based approach. This position serves as the primary financial expert and contact for the account teams and is responsible all financial aspects of SNS’ client’s benefits, including RFP, renewal negotiations, and the quarterly experience process.

Essential Duties: 

·   Analyzing SNS’ clients’ experience, and presenting findings to management, the Account teams, and clients;

·   Determining pricing based on this evidence analysis, and negotiating with carriers to ensure fair and competitive pricing for our clients;

·   Making complex and accurate claim picks, developing reserves, and calculating expense factors and components;

·   Pricing self-insured products using complex data extracts;

·   Supporting the Account teams with ad hoc financial analysis;

·   Providing ROI analysis and exhibits;

·   Creating client-ready reports and presentations;

·    Developing new reports and tools;

·    Attending client meetings and conference calls as needed to provide underwriting and financial expertise;

·    Monitoring the SNS book of business, identifying trends by product, industry, account team, and carrier;

·   Analyzing various insurance products, including but not limited to, Voluntary Benefits, Dental, Vision, and Critical Illness.

Skills Required:

·   Bachelor’s degree

·   7-10 years underwriting experience, including 5 years with Group Life & Disability in large national accounts greater than 5k lives;

·   Expert in Microsoft Excel with proficiency in all other Microsoft Office applications;

·   Strong analytical skills; proficient in working with complex data sets

We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion.

• Brown & Brown does not discriminate against teammates or applicants for employment on the basis of race, color, religion, absence of religious affiliation, national origin, ethnicity, age, disability, perception of disability, sex, sexual orientation, gender identity/expression, gender orientation, marital status, service in our armed forces, veteran status in our armed forces, political activity or political party affiliation. We are committed to ensuring equal employment opportunities for all our teammates and applicants for employment. Our equal employment opportunity philosophy, in accordance with federal, state, and local law, applies to all aspects of employment with us including recruiting, hiring, training, transfer/promotion, compensation, benefits, and termination.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Premier is growing and seeking an exceptional individual with proven discipline, and commitment to join our Personal Lines Team as an Administrative Assistant.

The Administrative Assistant responsibilities includes collecting and entering data in databases and maintaining accurate records of valuable company information. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

WHAT YOU'LL DO:

• Update the company database by inputting information from each call and keeping every customer field current

• Collaborate with Management team for data entry projects and misc. projects

• Scanning and filing documents into the company database

• Adding policies in database

• Processing carrier downloads

• Keep information confidential

• Perform all other assignments as required

WHAT YOU'LL HAVE:

• High School Diploma or GED required

• Minimum two years’ experience in a customer service role

• Ability to maintain a high level of confidentiality

• Ability to work well in a team environment

• Advanced knowledge of Word Processing software; Spreadsheet software and Database software

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an opening for an Assistant Vice President of the Regulatory and Legislative Strategy team. The Assistant Vice President plays a key role on the Regulatory and Legislative Strategy team, with providing assistance with the research and analysis of the regulations and rules that surround employee benefit laws such as the Affordable Care Act, the Health Insurance and Portability and Accountability Act (HIPAA), ERISA, COBRA, Transparency in Coverage rules, No Surprises Act, the Mental Health Parity and Addiction Equity Act (MHPAEA), and many other various laws and regulations associated with the complicated world of health & welfare benefit plan compliance. This individual will not only support the Regulatory and Legislative team in their endeavors, but also assist with advising other employees of Brown & Brown in the areas of regulatory and legislative strategy related to employer health plans and most importantly, assist customers and prospective customers of Brown & Brown in these same areas.

WHAT YOU’LL DO:

Responsibilities include, but are not limited to:

• Develop, articulate, and provide advice on the overall intent and meaning behind the regulation/legislation that governs an employee health & welfare benefit plan.

• Lead and grow members within the Regulatory and Legislative Strategy team.

• Stay abreast of any newly released laws, rules, and regulations related to health and welfare benefit laws.

• On a daily basis, respond to teammate/Brown & Brown employee questions related to the laws, rules and regulations related to health & welfare benefit plans.

• Contribute to articles/guides related to the laws, rules and regulations that apply to health & welfare benefit plans for customers.

• Contribute to creating compliance presentations related to the laws, rules and regulations that apply to health & welfare benefit plans for customers, prospective customers, and employer groups and present on those topics.

• Contribute to creating compliance presentations related to the laws, rules and regulations that apply to health & welfare benefit plans for training purposes for teammates/employees of Brown & Brown, and present on those topics.

• Focus heavily on the writing and research of the more complicated topics related to the laws, rules, and regulations related to health & welfare benefit plans.

• Work closely with the Vice President of the Regulatory and Legislative Strategy team to build out processes and efficiencies for the delivery of compliance related matters across the organization and execute on those strategies.

• Collaborate with other departments including the population health and wellness team, actuarial team, operations teams, communications, marketing, and any other stakeholders the Regulatory and Legislative Strategy teamwork with internally at Brown & Brown.

WHAT YOU’LL NEED:

• Juris Doctorate degree required.

• Employee benefits background preferred.

• Excellent oral and writing skills, with significant experience in writing, reviewing, analyzing and summarizing complicated laws and regulations related to health and welfare benefit compliance, with a proven record of critical thinking and application of the rules.

• 10+ years of applicable benefits experience

• Strong analytical and strategic thinking skills.

• Excellent leadership, communication, and interpersonal skills.

• Entrepreneurial and hands-on attitude, self-starter.

• Interpersonal skills – the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to take on new projects and has a growth mindset.

• Ability to manage workflow and are able to communicate with the Reg/Leg team when they need assistance on a project and have the initiative to take on/volunteer for more projects after completion of a project.

• Creative thinking, organized thinking, and very detail-oriented

• Experience working independently and responding to rapidly changing priorities.

• Position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

WHAT WE OFFER:

• Excellent growth opportunities in learning and training.

• Competitive pay based on experience and results.

• DTO - Discretionary time off

• Generous benefits package: health, dental, vision, etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Report Specialist role primarily creates solutions by developing and support PillarRx’s standard ‘monthly and quarterly reporting’ for all clients by leveraging best in class tools, including Qlik Sense. Additionally, this role is responsible for providing analytical support by collaborating with the Account Management teams to further research findings found within the analysis by talking through observations and what opportunities or concerns those facts present.  Engaging directly with external clients to support the Account Management team when reporting questions are asked and/or if reporting metrics need further explanation is required.

Essential Duties and Functions:

• Develop and deliver monthly and quarterly reporting accurately and timely on behalf of the PillarRx clients
• Attend meetings and act as a subject matter expert in data analytics and reporting concepts
• Work with IT teammates to implement new reporting tools and capabilities, specifically Qlik Sense.
• Complete ad-hoc reporting requests and projects as needed.
• Responsible for end-to-end design and development of Qlik Sense application.
• Identify areas of improvement or enhancement that could elevate the PillarRx reporting suite
• Support the Account Management team with observations within the reporting metrics and collaborate to bring explanations and further research to those observations to discover opportunities and/or concerns
• Assist with continually enhancing and building out the user reporting interface with new reports, visuals and functionality for both internal users and clients
• Support internal projects for enhancing in-house functionality surrounding the PillarRx reporting capabilities
• This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
• Other duties as assigned

Competencies:

• Self-Motivated - the individual takes it upon themselves to develop solutions with little management oversight and takes pride in the delivery of productionized solutions that improve PillarRx’s bottom line.
• Planning/organizing—prioritizes and plans work activities effectively with excellent time management skills   
• Interpersonal skills—culture is very important within the PillarRx organization. This individual must be a team player as well as an independent contributor. The expectation is to share a positive, collaborative and helpful demeanor to all fellow teammates and clients
• Written and Oral communication—excellent communication skills is required in this role to effectively communicate to fellow coworkers and potentially clients. Written and verbal communications must be professional and understandable by the audience with a high degree of recognition of how to best convey the message 
• Problem solving—must be able to identify and resolve problems in a timely manner through analyzing the information obtained through reporting metrics and further research as needed 
• Quality control—must exercise due diligence to be as accurate and thorough as possible in completing all work requests, projects and initiatives
• Adaptability—adapts to changes in the work environment, manages competing demands and is able to handle frequent change, delays or unexpected events  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required

• Hands on experience with Qlik Sense development, dashboarding, and data modeling and reporting techniques.
• Proficient in SQL query language
• Direct experience in developing reports within the healthcare industry regarding prescription benefits, pharmacy health plans, pharmacy benefit managers, or similar industry methodologies
• Proficient using Microsoft Office Suite, especially Excel

Preferred

• Bachelor’s Degree in a data science related field of study

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an opening for the role of Regulatory and Legislative Coordinator for the Regulatory and Legislative Strategy team. The Regulatory and Legislative Coordinator plays a key role on the Regulatory and Legislative Strategy team, with providing assistance with the research and analysis of the regulations and rules that surround employee benefit laws such as the Affordable Care Act, the Health Insurance and Portability and Accountability Act (HIPAA), ERISA, COBRA, Transparency in Coverage rules, No Surprises Act, the Mental Health Parity and Addiction Equity Act (MHPAEA), and many other various laws and regulations associated with the complicated world of health & welfare benefit plan compliance. This individual will not only support the Regulatory and Legislative team in their endeavors, but also assist with advising other employees of Brown & Brown in the areas of regulatory and legislative strategy related to employer health plans and most importantly, assist customers and prospective customers of Brown & Brown in these same areas.

WHAT YOU’LL DO:

Responsibilities include, but are not limited to:

• Develop, articulate, and provide advice on the overall intent and meaning behind the regulation/legislation that governs an employee health & welfare benefit plan.

• Stay abreast of newly released health and welfare laws, rules, and regulations in order to prepare memoranda and articles for release both internally and externally.

• Respond to questions from internal teammates concerning health & welfare benefit related laws, rules, and regulations.

• Assisting teammates with questions related to SPDs and Form 5500s.

• Contribute to creating compliance presentations related to the laws, rules and regulations that apply to health & welfare benefit plans for customers, prospective customers, and employer groups.

• Contribute to creating compliance presentations related to the laws, rules and regulations that apply to health & welfare benefit plans for training purposes for teammates/employees of Brown & Brown for training purposes.

• Focus heavily on the writing and research of the more complicated topics related to the laws, rules, and regulations related to health & welfare benefit plans.

• Collaborate with other departments including the population health and wellness team, actuarial team, operations teams, communications, marketing, and any other stakeholders the Regulatory and Legislative Strategy teamwork with internally at Brown & Brown.

WHAT YOU’LL NEED:

• Juris Doctorate degree preferred, but not required.

• 3+ years of employee health & welfare benefits background preferred.

• Excellent oral and writing skills, with experience in writing, reviewing, analyzing, and summarizing complicated laws and regulations related to health and welfare benefit compliance, with a proven record of critical thinking and application of the rules preferred.

• Strong analytical and strategic thinking skills.

• Excellent communication and interpersonal skills.

• Entrepreneurial and hands-on attitude, self-starter.

• Interpersonal skills – the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to take on new projects and has a growth mindset.

• Ability to manage workflow and are able to communicate with the Reg/Leg team when they need assistance on a project and have the initiative to take on/volunteer for more projects after completion of a project.

• Creative thinking, organized thinking, and very detail-oriented

• Excellent presentation skills preferred, but not required.

• Experience working independently and responding to rapidly changing priorities.

• Position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

WHAT WE OFFER:

• Excellent growth opportunities in learning and training.

• Competitive pay based on experience and results.

• DTO - Discretionary time off

• Generous benefits package: health, dental, vision, etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Our Culture

Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates.

About the Role:

The CRM developer will work closely with, functional leaders, and subject matter experts in designing, building, deploying and maintaining CRM system for the organization.  Will take a lead role in understanding the business needs and requirements and developing solutions that leverage the Salesforce and Microsoft Dynamics toolsets. This is a US based virtual/remote position.

Essential Duties:

• Design, develop, test and deploy customizations, features and integrations within the CRM platform.
• Assists with technical design and ensures documentation is complete and current for the platform.
• Manage daily support and maintenance of internal Salesforce CRM , and conduct long-term improvement operations to ensure compatibility with evolving integration requirements
• Manage daily support, end user trouble tickets, and maintenance of internal Salesforce CRM and integrated applications. Responsible for reviewing and deploying annual Salesforce updates.  Conduct long-term improvement review of platform to ensure compatibility with business workflows and strategies.
• Partners with internal stakeholders to gather and document business requirements.  Collaborates with various business stakeholders to ensure success of solutions and sprint deliverables.
• Maintains and supports UAT environments, testing, and defect resolution tracking.
• Assists with UAT and requirement validation.
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
• Interact directly with Project Managers, s, IT managers, and end users as necessary to analyze project objectives and capability requirements, including defining specifications for user interfaces, customized applications, and  integration with other software applications.
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Ad hoc analysis and projects as needed.

Skills Required:

• BA or BS in Business, Statistics, Computer Science, MIS or equivalent.
• Four years or more experience with CRM Software development– Salesforce and Microsoft Dynamics
• Self-motivated and creative thinker
• 3+ years of experience Dynamics CRM project experience working as a Developer for at least one complex deployment with multiple integrations from Salesforce to Dynamics.
• Proficient with Apex, Lightning, VisualForce, Native, SQL and JavaScript
• Proven experience in managing integrations including 3rd party applications.
• Excellent organizational skills, ability to manage multiple priorities and tasks and prioritize tasks and assignments appropriately; results oriented
• Skilled in examining and re-engineering operations and procedures, formulating policy and developing and implementing new strategies and procedures to safeguard the organization.
• Timely, work, excellent customer service and consistent follow-up
• Strong analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills; ability to identify potential problems and provide proactive solutions for management of problems; able to recognize need for supplemental resources
• Passion for innovation, keeping up with trends and continuous education related to software development.
• Effective written and verbal communications skills.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Risk Solutions, formerly known as Beecher Carlson, is looking for an individual to join the Healthcare team in Nashville, TN; Providence, RI; or remotely as a Risk Analyst.

As a Risk Analyst, you will support the account team and develop relationship with clients by providing risk analysis and meeting commitments on time sensitive tasks in a professional and punctual manner. Responsibilities will include, but are not limited to:

• Maintain appropriate level of confidentiality of information processed.
• Follow all company policies and procedures.
• Maintain appropriate state brokers licensing.
• Follow industry trends and/or governmental regulation updates.
• Attend required training sessions, courses, etc. to develop and maintain up-to-date skills and product knowledge.
• Be available for peer-to-peer learning, training and mentorship to encourage workplace skill development for all teammates.
• Assist clients and insurers with day-to-day email, phone and mail requests for policies, change requests, endorsements, audits, accounting/billing, certificates of insurance, auto ID cards.
• Review accuracy of all policies, changes/endorsements, audits and other documents and assist in delivery of such documentation to clients.
• Engage Billing Specialist on direction of Account Executives/Account Managers with any billing discrepancies to develop action plan.
• Request loss runs from prior/current insurers; create or update loss summary template and provide to placement team.
• Perform risk analysis studies not limited to compilations of underwriting information and coverage placement, loss forecasting and analysis in order to promote maximum protection of an organization's assets and assist in loss reduction.
• File and organize all marketing emails and quotes in ImageRight.
• Prepare proposal and update with updated values, any endorsements/changes that occurred throughout the year, ensuring internal audit requirements are included. Have peer reviewed.
• Provide current certificate list to client for review/update and ensure renewal certificates are prepped for issuance upon binding by working with Critical Services.
• Prepare and issue binders, invoices, certificates of insurance, auto ID cards, schedule of insurance and current team chart at the time of new business binding or policy renewal. Work with Critical Services and Billing Specialist appropriately.
• Complete any necessary surplus lines forms based on primary coverage state requirements and provide to SL team.
• Track receipt of insurer invoices/debit notes and work with billing specialist to file and task to accounting. Billing Specialist to track payments from client and to insurers.
• Track and follow up with insurers for receipt of policies and file in Image Right using posted naming conventions. Review policies for accuracy using checklist and request any corrections needed from insurers. Deliver all policies to client using appropriate email delivery template. Update property loss notice if applicable.

Qualifications:

• Bachelor’s degree including, but not limited to Risk Management, Finance, Accounting and Marketing, and/or 1 to 3 years of experience in commercial insurance.
• Working knowledge of business office practices and procedures.
• Ability to establish work priorities and manage time effectively.
• Ability to work independently as well as in a team environment.
• Able to accept responsibility and stay focused under pressure
• Excellent customer service and interpersonal skills.
• Must have or be able to acquire and maintain resident state Property and Casualty Insurance License within 120 days of hire.
• Ability to use initiative and good judgment in accomplishing tasks with minimal errors
• Proficient with Microsoft PowerPoint, Word and Excel.

Compensation & Perks:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Summary

The Sr. Reporting Analyst is responsible for developing an understanding of current business intelligence software and offering additional suggestions as needed. Primary responsibility will include the monitoring of all reporting software to look for underlying trends and patterns along with maintaining software viability. This position will focus on analyzing additional data points to find solutions to business problems as well as prioritizing requests for reports according to business needs, gathering stakeholder feedback and ensuring product delivery. The Sr. Reporting Analyst will also work closely with strategic operations on templates for MyConnect integration. The Sr. Reporting Analyst provides superior customer service to both internal and external customers.

Essential Duties and Functions

• Provide in depth data analysis with the intention of finding trends from said data for business-making decisions.
• Oversee and/or perform all data and reporting processes such as importing, cleaning, transforming, validating, or modeling.
• Leads report request process; prioritizes requests, gathers stakeholder feedback and track to completion.
• Retrieve actionable data via business intelligence tools, analytic tools, internal proprietary software, and other sources such as SQL databases, Salesforce, and Workday.
• Participate in month-end data processing/collection and distribution.
• Write queries.
• Support Sales Team in Salesforce.
• Assist in developing/maintaining HotDocs templates.
• Sensitivity to confidential matters is required.

Technical

• Write/monitor T-SQL queries to provide ad-hoc data request reports.
• Knowledge of indexes, index management, integrity checks, etc, as used in RDBMS.
• Create and update reports in SQL Server Reporting Services and Microsoft Excel.
• Conduct data testing and provide results as needed.
• CRM application administration and assistance.
• Any other duties as may be assigned.

Qualifications/ Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required Qualifications

• Minimum High School Diploma or equivalent
• Proficient with MS Office Suite
• Strong verbal and written communication skills
• Basic IT Skills (database, MS Office, etc)
• 1 year experience in PowerBI
• 1-3 years of experience with T-SQL
• At least 1 year of SSRS experience
• Strong Excel knowledge (ability to both read advanced formulas and write them)
• Strong decision-making and organizational skills
• Stellar attention to detail
• Self-motivated and able to work under minimal supervision
• Strong analytical skills
• HotDocs (or similar program) experience
• Basic general programming knowledge
• High degree of professionalism and personal presence
• Ability to interact effectively and professionally, and provide exceptional service, both internally and externally at all times

Preferred

• AS degree preferred
• Knowledge of RDBMS

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

​The Implementation Analyst is a key team member of the National Employee Benefits Technology (EBTech) Department.  The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. With oversight, the incumbent is responsible for carrying out various aspects of that software implementation and/or customer support process, including needs analysis, configuration, testing, training, and post-implementation support.  The incumbent may be placed in primarily an implementation or customer support (post-implementation) role, and may move between the two, as needed by the business.  This is an entry-level role and training will be provided.

Essential Duties and Functions:
 

• Create and configure new and existing low to moderate complexity customer websites (using third party software).
• Solves and troubleshoot routine issues for customer accounts, ensuring that communication with customers occurs.
• Test and audits own and others configured software to ensure proper functioning.
• Working with Implementation Specialist to learn quality assurance basics and assist Implementation Analyst with development low to moderate complexity sites.
• Proficient ability to follow and interpret established SOPs and execute assigned duties.
• Learn to establish, cultivate and manage relations with account teams, carriers, vendors, and customers to improve customer retention.
• Developing root cause analysis skills to provide direct daily support to assigned customers and/or customers as directed
• Leverages working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools.
• Promote a commitment to achieve or exceed internal and external performance standards.
• Perform initial quality assurance on low to moderate complexity site builds, and review findings with Implementation Specialist.
• Anticipates and responds to customer support questions as assigned and working directly with customers, as requested.
• Participate in customers meetings, as needed.
• Follow department guidelines, policies and procedures, including professional development.
• Pursues a course of personal, professional development.
• All other duties as assigned.

What You'll Need:

• Associate’s, or Bachelor’s degree, or equivalent work experience

  Proficient with MS Office Suite

  Experience working with database applications

  Exceptional telephone demeanor

  ·Strong interpersonal skills, ability to communicate with customers at all levels

  Attention to detail required and the ability to adhere to high standards for customer-facing work product

  Ability to maintain a high level of confidentiality

• Preferred

  1-2 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Premier is growing and seeking an exceptional individual with proven discipline, and commitment to join our Personal Lines Team as a Customer Service Associate.

Our Premier service center is looking for a Customer Service Associate who can assist clients with issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.​

WHAT YOU'LL DO:

• Update the company database by inputting information from each call and keeping every customer field current

• Collaborate with Management team for data entry projects and misc. projects

• Scanning and filing documents into the company database

• Servicing accounts, making and receiving calls to and from clients, answering client questions

• Perform all other assignments as required

WHAT YOU'LL HAVE:

• High School Diploma or GED required

• Minimum two years’ experience in a customer service role

• Ability to maintain a high level of confidentiality

• Ability to work well in a team environment

• Advanced knowledge of Word Processing software; Spreadsheet software and Database software.

• 2-20 or 2044 License required

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.