Total 21 job vacancies by 2001 SSB&T

Who we are looking for

This is a hands-on Data Engineer position in State Street Global Technology Services. We are looking for candidate with good knowledge on Bigdata technology and strong development experience with Databricks. You will help to migrate existing on-prem applications to cloud (Azure preferred), create and maintain new data applications relying on experience and judgment to plan and accomplish goals, while working with other globally situated team members.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for

As Data Engineer you will

• Design & Develop custom high throughput and configurable frameworks/libraries
• Ability to drive change through collaboration, influence and demonstration of POCs
• Responsible for all aspects of the software development lifecycle, including design, coding, integration testing, deployment, and documentation
• Work collaboratively within an agile project team
• Follow best practices and coding standards
• Grow your personal skillset

What we value

These skills will help you succeed in this role

• Experience performing data analysis and data exploration
• Experience working in an agile delivery environment
• Hands on development experience on Java is big plus
• Exposure/understanding of DevOps best practice and CICD (i.e. Jenkins)
• Experience working in a multi-developer environment, using version control (i.e. Git)
• Strong knowledge on Databricks SQL/Spark/Scala - Data engineering pipeline
• Strong Experience in Unix, Python and complex SQL
• Strong critical thinking, communication, and problem-solving skills
• Strong hands-on experience in troubleshooting Devops pipelines and Azure services

Education & Preferred Qualifications

• Bachelor’s Degree level qualification in a computer or IT related subject
• 5+ years of overall Bigdata data pipeline experience
• 2+ years of Databricks hands on experience
• 2+ years of experience on cloud-based development including Azure Services, Azure Devops, Kubernetes, Docker

Additional requirements

• Communicate effectively in a professional manner both written and orally
• Team player with a positive attitude enthusiasm initiative and self-motivation
• Ability to multi-task energetic fast learner & problem solver
• Experience of working in the financial industry
• Experience with agile development methodology

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

We are looking for a strong engineer to join our Data Engineering team.

• You will actively participate in technology decision making.
• You will design and build interactive metadata retrieval and visualization systems to establish, maintain and update ontologies, taxonomies, and other data models.
• You will assist in the implementation and support of metadata governance strategies and processes.
• You will work on the continuous improvement of metadata workflows and practices that support the description, discovery, and linking of data collections and objects.
• You will diagnose, debug, and correct problems in live infrastructure, some of which supports our production clients.
• You will work with other members of your team to investigate feature requests, perform detailed analysis and create specifications (where required), implement, and test new functionality.
• You will support a follow-the-sun operations approach working with colleagues across three continents.
• You will work in a truly agile way, all the way down to using agile infrastructure techniques.
• You will interact with your peers across the transformation effort across all teams to ensure that best practices are followed throughout the organization.
• You will leverage frameworks, tools & automation to ensure quality software deliveries.

Requirements

Successful candidates will have:

• Bachelor's degree and 5 years of engineering experience.
• Python/Java and SQL development experience.
• Strong Data modeling and design experience
• Good working knowledge of modern distributed systems and infrastructure engineering.
• Have the ability to communicate effectively in English both writing and speaking, and the ability to communicate technical subjects effectively through diagramming.
• Appreciate the value diversity (in all its forms) brings to our team and company.
• Penchant to learn about new technology innovation and creativity in applying to business problems.
• Experience working in a financial services environment is a big plus.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

• Account for the day-to-day management of a functional team(s) and manage daily service delivery and production activities performed by staff
• Primary contact and key escalation point for operational issues, provide technical expertise to resolve daily problems
• Act as primary contact and escalation point for operational issues
• Manage and escalate issues related CoE’s and other Shared Services
• Manage production activities of Shared Service Associate I, II  and Senior Associate
• Coordinate the implementation of new funds, systems and processes.   Assist with client conversions and other client projects
• Organize Shared Service internal meetings, as needed,  and compiles related documentation, assisting with the coordination and development of the agenda and may attend meetings to record notes and action items
• Identify and implement consistent operational best practices
• Assist with compliance/fiduciary reviews and audits
• Train, develop and motivate new staff,  complete performance appraisals
• Provide coaching and development opportunities to staff, participate in individual on-going training and development
• Provide technical expertise to resolve daily problems
• Serve on committees.  Help define and implement new company initiatives
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Other duties as assigned

Qualifications:

• Equivalent to a BS degree in Finance, Business or related field.
• At least 5 years of related Custody and/or Fund Accounting experience, part of which must have been in a management or supervisory capacity.
• Knowledge of securities language and legal requirements.
• Good interpersonal, organizational and management skills.
• Solid understanding of operational functions within Custody and/or Fund Accounting. Ability to provide technical expertise to resolve daily problems.
• Demonstrated computer proficiency and working knowledge of various software applications.
• Ability to develop and enhance client relationships.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

State Street is looking for strong Analyst with 9+ years’ experience in business, system and data analysis for the Alpha and Middle Office Technology Team, which is part of Global Technology Services. This is a hands-on role for a candidate with a proven record of analyzing business requirements and map them to system and data requirements.

The candidate has experience in Financial Services, has supported Front/Middle/Back-office business units/clients, and has exposure to Workflow and Cash Processing. This is someone who has demonstrable experience in business analysis with an ability to translate requirements to system and data requirements for developers and testers. Candidate should have experience with various configurations, cross system data mapping skills and ability to test end to end functionality from end user standpoint. The candidate should have excellent analytical and problem-solving skills, someone with creativity and self-motivation to deliver on mission critical projects with tight timelines and competing priorities. This role requires to have excellent cross collaboration and negotiation skills to drive the projects to have successful outcomes  

What you will be responsible for

• Provide business analysis, system analysis, support modelling, data mapping
• End to end understanding of the platform, navigations, setup/configurations
• Under direct supervision, plans, organizes and controls the activities of cross-functional teams
• Ability to perform testing and ensure the requirements are fully functional
• Coordinate overall project communications, risks, and issues resolution
• Under direction, manages end-to-end project budget, resources when required
• Coordinate project tracking and reporting
• Coordinate on time and on budget delivery
• Coordinate communication with sponsors and management concerning the project status

• Can also serve as manager of a release within a program
• Identifies and uses best practices for processes
• Clearly communicate both verbally and in written format
• Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution

What we value

These skills will help you succeed in this role

• Excellent business analysis and System analysis
• Ability to manage through complex issues and realign priorities and deliverables to ensure milestones and targets are achieved
• Strong interpersonal, communication, facilitation, presentation, and negotiation skills
• Strong relationship management skills with demonstrated ability to work across global SSC business lines
• Strong prioritization management and resource management skills

Education & Preferred Qualifications

• Bachelor’s Degree required
• 9 plus years of financial services experience
• 6 plus years of Business Analysis experience in financial industry in the Middle office and Back-office systems
• Experience working with JIRA, Clarity, Confluence, Agile framework
• Strong PC skills, including office applications and project scheduling and flowcharting software
• Expertise with project management methodology and tools and experienced with budget and cost tracking
• Scrum Master experience is a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional

and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Additional Locations

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for:

A Public Cloud Solution Engineering Lead, AVP to drive programs that involve cross-organizational and strategic initiatives. This is large scale, multi-year complex program which will support Public Cloud migration strategy focused on Technology Modernization.

You will be working with Application Development teams, Cloud Architects,  platform engineering, infrastructure, and operations teams to help implement Application Modernization strategies. You will lead Application Modernization Solution Engineering teams span across global development locations, by understanding current state challenges, help establish a well-considered roadmap, help identify creative solutions for technical challenges and provide expert planning leading to execute the program on time and on budget with least business disruption.

It is essential you have strong application development lifecycle experience, understanding of Modern Technology stack, database and application performance diagnosis, distributed computing and strong end-to-end program and project management experience working with a large portfolios of projects that support a complex organizational environment.

Responsibilities include:

• Guiding multi-year Application Modernize programs in a large federated organizations, with multiple stakeholders and conflicting requirements
• Lead large Development teams supporting Public Cloud technology roadmap implementation 
• Work with Development teams on implementing modern technology stack, identify pain points and opportunities for improvements, encourage collaboration and leverage knowledge sharing across development communities
• Develop partnership with Architects, Engineering and Operational teams to improve technology experience around Public Cloud for Development community
• Ability to manage modernization effort for large portfolio by developing implementation cloud roadmap, oversee execution plan, own and resolve impediments to meet organization OKRs.
• Prior experience migrating application workloads on a cloud provider (AWS, Azure) in financial services would be a plus.1-2 Certifications on the appropriate cloud provider (e.g., AWS practitioner) .
• Manage large projects and priorities within a rapidly changing Organization focused on Transformation at Scale.
• Manage conflicts with multiple stakeholders while keeping the project goals in focus.
• Ability to help create lightweight processes where needed to streamline project delivery.
• Prior working knowledge of JIRA and Confluence.

What we value

• Exhibits a strategic mindset with strong analytical, critical thinking, and problem-solving skills
• Demonstrates accountability and a bias for action to successfully execute upon goals to deliver high quality work, on time and on budget

Education & Preferred Qualifications

• B.S. in Computer Science or a related technical discipline
• 5-10 years of experience in hands-on Application Development and technical product/program management
• Excellent knowledge on Public Cloud tech stack, experience in designing, deploying, and supporting enterprise workloads to the cloud
• 5+ years of Project Management experience leading Technology or transformation initiatives, managing multiple, cross-functional global development teams or projects, and influencing senior-level management and key stakeholders.
• Strong experience in Cloud Native technologies like Microservices, Containerization and Container Orchestration
• Experience working directly with global Development teams
• Ability to coordinate multiple initiatives through various phases of SDLC
• Experience effectively bringing teams together across global regions
• Extremely detail and solution oriented
• Excellent oral and written communication skills
• Ability to diplomatically and effectively manage issues across functional teams
• Successful candidate should be enthusiastic, keen to be part of a growing team

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

A self-starter that works well both independently and with a team in a fast -paced environment to achieve the common goals of the department.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Transfer Agency Senior Associate you will

• Validate and review all daily activity while maintaining all required controls Research and resolve exceptions and issues.

• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary.

• Define and ensure successful completion of ad-hoc requests.

• Escalate unresolved issues to management as required.

• Reconcile and resolve discrepancies with other teams as needed.

• Ensure appropriate records of daily and monthly activities are kept.

• Perform daily or weekly reporting functions for the team’s activities.

• Ensure adherence to Standard Operating Procedures

• Keep up to date on broader internal/external business issues; apply knowledge across team.

• Assist management in the implementation of new policies and procedures, participate in projects.

• Assist with workflow management and technology enhancements.

• Make suggestions to streamline operations.

• Maintain knowledge of current alternative procedures and processes

• Support training of new hires as necessary

• During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

• Perform duties of Associates and provide back-up management support if required.

• Provide Compliance support to the Institutional TA and contribute to projects in a fast-paced environment.

• Perform tasks related to regulatory and tax requirements, including tax form and certificate production, AML investor authorization services, Rule 22c-2 services, legal review and coordination of internal and external audit request fulfillment.

• Perform other duties as assigned.

What we value

These skills will help you succeed in this role

• Strong critical thinking skills

• Ability to make quick and effective decisions in line with procedure

• Time management

• Risk-based approach

Education & Preferred Qualifications

• Bachelor’s Degree

• At least 3 years of experience

Additional requirements

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. The candidate will need to supervise with operational focus in area of functional expertise and manage the activities of individual contributors or supervisors in a section or department with accountability for results in terms of costs, strategies and employees.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Senior Associate in the Transfer Agency Alternatives Team, you will:

• Serve as operational lead for Alternative clients.

• Responsible for day to day operations of groups by managing workflows. 

• Develop and maintain strong client relationships.

• Collaborate with other TA business units as well as other departments within State Street

• Responsible for managing client Service Level Agreements and ensuring they are met.

• Responsible for managing internal and external KPI’s and ensuring they are met.

• Work on other projects or tasks as assigned

What we value

These skills will help you succeed in this role

• Taking Ownership and Initiative

• Ensuring accuracy and quality – detail oriented

• Strong organizational and analytical skills

• Time management skills – ability to prioritize

• Providing outstanding service

• Effective Communication

• Fostering Collaboration and Teamwork

Education & Preferred Qualifications

• BS/BA required

• Must have 2 – 3 years of mutual fund operations experience

• Proficient in MS Office

Additional requirements

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. The candidate will need to supervise with operational focus in area of functional expertise and manage the activities of individual contributors or supervisors in a section or department with accountability for results in terms of costs, strategies and employees.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Senior Associate in the Transfer Agency Alternatives Team, you will:

• Serve as operational lead for Alternative clients.

• Responsible for day to day operations of groups by managing workflows. 

• Develop and maintain strong client relationships.

• Collaborate with other TA business units as well as other departments within State Street

• Responsible for managing client Service Level Agreements and ensuring they are met.

• Responsible for managing internal and external KPI’s and ensuring they are met.

• Work on other projects or tasks as assigned.

What we value

These skills will help you succeed in this role

• Taking Ownership and Initiative

• Ensuring accuracy and quality – detail oriented

• Strong organizational and analytical skills

• Time management skills – ability to prioritize

• Providing outstanding service

• Effective Communication

• Fostering Collaboration and Teamwork

Education & Preferred Qualifications

• BS/BA required

• Must have 2 – 3 years of mutual fund operations experience

• Proficient in MS Office

Additional requirements

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

We are currently looking for a talented, experienced Software Automation Test Lead with solid leadership/communication skills and a passion for testing software in Payments and Banking Domain.

In this role, your primary responsibility will be supporting and leading a team through the Application Testing Lifecycle. This will entail collaborating with development, business, and other SQA test teams. You will work closely with teams to identify automation scope and automate required test scenarios.  Position offers location flexibility. We are primarily looking for someone located in the Princeton, New York, and Boston Areas to be able to coordinate tasks with teams located in China/India/Boston/Toronto.

What you will be responsible for

As Software Automation Test Lead, you will

• Work closely with contributors in all parts of the Agile SDLC, so will be required to confidently represent the Automation Testing at regular stakeholder meetings such as Daily Stand Ups, Sprint Planning, Review, Retrospective.

• Participate in manual Functional testing activities, as needed

• Involved in Automating Scripts Development on a sprint-by-sprint basis

• Ownership and Accountability for all Automation functional acceptance and Regression testing activities.

• Building strong partnership with other technology & business leaders and peers.

• Work closely with the Product Owner and others on requirements analysis, planning Automation scripting, and execution

• Be a subject matter expert to lease with Business and technology teams.

• Train and mentor team members spread around the Globe.

• The candidate should have excellent skills in designing application Automation Functional Test Scripts Development and problem-solving skills, someone with creativity and self-motivation to deliver on mission critical projects with tight timelines and competing priorities.

• Self-motivated, self-driven and must be able to work independently without requiring close supervision.

• Quick learning, result oriented, proactive team member and ability to accomplish work within periodic deadlines.

• Excellent knowledge in SDLC process - include creating, maintaining and executing automation functional test plans, writing test scripts against software platforms, communicating test results, and participating in day to day QA Automation activities.

• Exceptionally Strong SQL writing skills for Database Testing to ensure data integrity, validating database consistency and verifying accurate transaction

• Ability to lead Payments & Banking applications Automation Scripts Development.

• Excellent Communication, Time Management, Reporting and Analytical Skills

These skills will help you succeed in this role

• SWIFT MT/MX Raw Message's payments processing knowledge

• Strong SQL Knowledge

• Exposure to JIRA, GIT, UNIX/LINUX

• Automation Tool like (Selenium and Java, Python, any languages)

• Stong JS/VB Scripting knowledge

• Knowledge of Cash/Payment Platform

• Ability to effectively articulate testing challenges and provide solutions

• Deal well with a shift in testing scope or time sensitive requests

• Attention to details and thinking outside the box

Education & Preferred Qualifications

• Have led a team for at least 2 years

• Proficient in Microsoft Tools

• Minimum Bachelor’s Degree in a Technology field or equivalent work experience.

• 5-7 years’ work experience in Payments processing platform Testing

• 5-7 years’ work experience in Banking Domain Testing

• 5-7 years QA Automation Scripts Developmet in Java, SQL, C++, Python or other related languages

• 5-7 years’ experience with testing tools (such as  UFT, Ranorex, Selenium, Cucumber)

• Min. 3 years’ experience of following the Agile SDLC

Additional requirements

• Knowledge of QA and Agile methodology and tools

• Good understanding of Software Development Life Cycle

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

State Street Corporation

Alpha Commercialization: Strategy and Execution, Vice President

Job Description:

State Street is on the forefront of innovation for the investment management industry and is on a multi-year journey to deliver on the industry’s first and only front-to-back platform: State Street Alpha. Similar to platforms prevalent in other industries, State Street will offer in-house as well as third-party capabilities to clients on the platform. State Street Alpha has a unique value proposition that is challenging for competitors to replicate and has received a tremendous response from flagship clients as well as players across the Financial Services and FinTech ecosystem to participate in and deliver capabilities through our platform. The Alpha Commercialization team is responsible for building out this line of business for State Street Alpha.

As a Vice President on the team, you will be a senior leader that collaborates with product and sales teams across the firm to curate, commercialize and manage the ecosystem, and help drive and capture network effects for the platform. This is an operating role that requires strategic thinking alongside an execution mindset. Similar to a traditional consulting model, you will be staffed with one of the vertical leads within the team that serve as the “partner” for that particular vertical.

In this role, you will be expected to support conversations with C-suite executives across the Financial Services / FinTech ecosystem, help lead end-to-end management of priority verticals and deals, and get direct exposure to State Street’s executive leadership.

This is an ideal opportunity for Engagement Managers / Project Leaders at top-tier consulting firms or senior Product Management leaders. Responsibilities may include strategy development, market segmentation, product / customer positioning, evaluating Financial Services / FinTech firms for partnerships / acquisitions, driving cross-functional organizational alignment, leading and managing ecosystem partner relationships, and supporting the delivery of the ecosystem P&L for the firm.

Key Responsibilities:

As part of our team you will curate, commercialize and manage the Alpha Ecosystem.

• Understand strategic issues faced by the firm
• Lead market and client segmentation, value chain development and product positioning
• Lead analytical work including building financial models, business cases, scenario analysis, etc.
• Develop and lead effort to operationalize the ecosystem and capture platform network effects
• Evaluate leading providers across the Financial Services and FinTech industries for participation on the platform, spanning mature established firms and promising start-ups
• Help drive ongoing relationship management with key ecosystem partners
• Design and manage ongoing methods for monitoring the execution of the business goals
• Identify business investment needs for purposes of financial planning and subsequent tracking
• Assess strategic issues, from framing and structuring key questions to crafting and executing analyses; Distill complex information down into clear, actionable insights; Communicate results and findings to senior management

Skills / Qualifications:

• 2+ years of work experience after business school at a top-tier strategy consulting firm; exposure to Financial Services / FinTech preferred; MBA preferred
• Strong work-ethic with ability to multi-task in a fast-paced environment under tight deadlines
• Excellent critical-thinking skills with ability to structure and solve complex business problems
• Strong modeling skills and/or experience in Financial Planning and Analysis
• Strong communication skills with ability to use experience and analysis to gain support / help influence views
• Advanced proficiency in Microsoft Excel and PowerPoint
• Strong quantitative and qualitative problem-solving skills; Financial analysis skills consistent with MBA training; Ability to clearly articulate ideas, both written and oral, to internal and external audiences
• Proven leadership skills and ability to work as a team leader, team member, and individually

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

The Senior Software Quality Assurance Engineer / Lead is a senior SQA role responsible for leading SQA efforts on Agile team(s) working to enhance State Street’s core custody platform.

As a Senior Software Quality Lead you will:

• Assume a leadership SQA role in assigned Agile Scrum/Kanban rooms with responsibilities to review and provide feedback to SQA team members and research and resolve complex issues/impediments utilizing proven problem-solving skills
• Assist the Kanban/Agile team with SCRUM responsibilities as needed, including SDLC documentation, tollgate management and change/release management preparation. 
• Ensure adherence with all State Street SDLC tollgate requirements for SQA ensuring all  proper procedures and controls are in place throughout the software testing process
• Define test plans and design/execute functional, integration and regression test cases
• Work closely and collaborate with other team members in a Agile Scrum/Kanban team environment

These skills will help you succeed in this role:

• Knowledge/experience in Custody, Securities Processing, Investments or Fund Accounting
• Proficient in Microsoft Office products (Word, Excel, etc.)
• Proficient in Jira is preferable including experience with XRAY test management tool
• Strong interpersonal communication skills, both written and verbal
• Strong ability to review and understand complex concepts at a detailed level
• Ability to multi-task and to take the initiative when needed
• Ability to work independently as well as within a team setting
• Ability to foster and maintain strong relationships with all partners in the Software Development Lifecycle such as business and development

Education & Preferred Qualifications

• The ideal candidate will be a detail oriented individual and have a minimum of 5 years of SQA experience and demonstrate superior analytical capabilities with experience in Custody, Investments, or Securities processing.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

This position is in Global Application Development based in Eastern Massachusetts. We are looking for a Senior Software Development Engineer / Analyst who is capable of reading and understanding Business User Requirements and, through thorough application review be able to translate those requirements into Functional Specifications for on and offshore team members. The candidate will be working on the Custody Settlements and Income applications. The position will entail working with the business analysts to answer questions and help refine the business requirements and from time to time be assigned programming assignments in PL/1, CICS, DB2.

As Senior Software Engineer you will:

• Work closely with business experts to review business requirements and to create Functional Specifications for State Street’s mainframe custody applications.

• Work with either agile or waterfall development life cycles to create technical specs/requirements from agile stores or waterfall business requirements.

• Ensure that code is configured properly in all development lifecycle environments (Development/SQA/ Production) using IBM Rational Team Concert (RTC)   

• Perform code reviews from junior developers to prepare for production deployments.

• Be responsible for all change management tasks and audit requirements to ensure smooth deployments of code into production (Including but not limited to, deployment plans, code reviews, Service Now tickets)

• Design, develop and test all code developed in applicable development and/or test environments including completion of appropriate SDLC/Agile/DPF audit documentation.

• Provide technical expertise to review/tune jobs and programs for better application and system performance.

• Triage production issues by reviewing code and logs as needed providing scheduled 24X7 on call production support.

These skills will help you succeed in this role:

• Ability to analyze business requirements and develop high quality Function Specifications to be passed on to a mix of onshore/offshore developers.

• Ability to dig into system artifacts (Code, Flows, Data Models, Topology Diagrams) in order to interpret changes necessary based on business requirements.

• Ability to work remotely.

• Strong communication skills, self-motivated, detail oriented, and highly responsible.

• Strong collaboration skills, working with multiple teams in various locations across the globe.

Education & Preferred Qualifications

• Key hands on resource with 5-7 years of software development experience (Agile and/or Waterfall). 

• Experience with PL/1, COBOL, DB2, JCL,CICS, RTC, RDz, OPC is preferred

• B.S. or equivalent degree in Computer Science or related field

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

The Custody Software Quality Engineer role is responsible for analyzing business and technical specifications to define & execute test cases and capture & track defects.

As a Custody Software Quality Engineer you will:

• Ensure adherence with all State Street SDLC tollgate requirements for SQA ensuring all  proper procedures and controls are in place throughout the software testing process

• Analyze business requirements, Agile stories and acceptance criteria and technical specifications provided

• Define test plans and design/execute functional, integration and regression test cases

• Capture and save test backup documentation

• Report and track defects/bugs

• Work with Agile team members to research and resolve issues/impediments utilizing proven problem-solving skills

These skills will help you succeed in this role:

• Business testing experience / custody processing knowledge/experience is preferable

• Proficiency in Jira and XRAY test management tool is preferable

• Strong interpersonal communication skills, both written and verbal

• Strong ability to review and understand complex concepts at a detailed level

• Ability to multi-task and to take the initiative when needed

• Ability to work independently as well as within a team setting

• Ability to foster and maintain strong relationships with all partners in the Software Development Lifecycle such as business and development

• Proficient in Microsoft Office products (Word, Excel, etc.)

Education & Preferred Qualifications

• The ideal candidate will be a detail oriented individual and have a minimum of 3 years of SQA experience or demonstrate extensive analytical capabilities and experience in Custody operational processing with a strong interest in pursuing a career path in Software Quality Assurance

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

This position is in Global Application Development based in Eastern Massachusetts. We are looking for a Senior Software Development Engineer / Analyst who is capable of reading and understanding Business User Requirements and, through thorough application review be able to translate those requirements into Functional Specifications for on and offshore team members. The candidate will be working on the Custody Settlements and Income applications. The position will entail working with the business analysts to answer questions and help refine the business requirements and from time to time be assigned programming assignments in PL/1, CICS, DB2.

As Senior Software Engineer you will:

• Work closely with business experts to review business requirements and to create Functional Specifications for State Street’s mainframe custody applications.

• Work with either agile or waterfall development life cycles to create technical specs/requirements from agile stores or waterfall business requirements.

• Ensure that code is configured properly in all development lifecycle environments (Development/SQA/ Production) using IBM Rational Team Concert (RTC)   

• Perform code reviews from junior developers to prepare for production deployments.

• Be responsible for all change management tasks and audit requirements to ensure smooth deployments of code into production (Including but not limited to, deployment plans, code reviews, Service Now tickets)

• Design, develop and test all code developed in applicable development and/or test environments including completion of appropriate SDLC/Agile/DPF audit documentation.

• Provide technical expertise to review/tune jobs and programs for better application and system performance.

• Triage production issues by reviewing code and logs as needed providing scheduled 24X7 on call production support.

These skills will help you succeed in this role:

• Ability to analyze business requirements and develop high quality Function Specifications to be passed on to a mix of onshore/offshore developers.

• Ability to dig into system artifacts (Code, Flows, Data Models, Topology Diagrams) in order to interpret changes necessary based on business requirements.

• Ability to work remotely.

• Strong communication skills, self-motivated, detail oriented, and highly responsible.

• Strong collaboration skills, working with multiple teams in various locations across the globe.

Education & Preferred Qualifications

• Key hands on resource with 5-7 years of software development experience (Agile and/or Waterfall). 

• Experience with PL/1, COBOL, DB2, JCL,CICS, RTC, RDz, OPC is preferred

• B.S. or equivalent degree in Computer Science or related field

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Who we are looking for

Command Center Operations Lead
The Operations Lead role is a hybrid role as part of the Mission Control and Major Incident Management within the Global Production Management. Function provides a follow the sun support model that manages all aspect of the Production environment consolidating both Application and Infrastructure platforms by coordinating event management services and major incidents. In this environment you’ll take the lead on the relevant projects and provide coordination and support of the teams day to day activities.
 

What you will be responsible for

As Operations Lead, you will:

• Interact and Support Major Event Management, that provides event coordination services and promotes awareness and closely monitors an IT event to ensure service availability and stability.
• Interact and support Hypercare process that brings Operations and Engineering teams together to develop and execute improvement plans, perform proactive health checks, regularly meet to review status, and communicate progress to management for critical applications and services which have a high likelihood to have or have recently experienced instability issues.
• Interact and support Incident, Service Request, Problem & Change Aging Management process
• Interact and support Technology Modernization and Cloud transformation project deployments
• Coordinate Major Incidents investigations utilizing technical and business resources
• Facilitate bridge calls along with representatives from internal and client infrastructure support teams and vendors to drive ownership, monitoring, tracking and communications of all event and incident records.
• Communicate to a global audience, including executive management, providing details of the events and incident investigation.
• Interface with key stakeholders in a high-pressure environment, with the ability to engage individuals across a range of backgrounds and levels of seniority to understand what had happened and on reactive and preventative measures
• Analyze appropriate incidents and event tickets for trends and proactive problem management opportunities
• Maintain and enhance the documentation and communication of the Event Management Process
• Responsible for managing shift rosters and maintain maximum resources availability for daily operations.
• Oversee the daily operations of the Mission Control to ensure all product and services are executed flawless.
• Responsible for training team members, including performance and monitoring progress towards goals.

What we value

These skills will help you succeed in this role:

• Breadth of knowledge across infrastructure and application processes, areas, and technologies (Network, Security, Open Systems, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Application)
• Ability and aptitude to pick up new technologies and procedures
• Strong communication skills (written, verbal and presentation). 
• Demonstrated ability to succinctly identify and summarize key findings to various stakeholders.
• Ability to coordinate and communicate across multidisciplinary / multicultural teams across countries and regions
• Proven analytical and problem-solving skills
• Strong collaboration skills; ability to listen and understand without interruption and remain calm and composed, especially in stressful situations

• Good stakeholder management, able to work well under pressure and deal with demanding stakeholders across the business

Education & Preferred Qualifications

• Bachelor’s degree in Computer Science or the equivalent
• ITIL Version 3 Foundation Certified
• Minimum of 5 years of experience in Information Technology and Support
• Minimum of 5 years of experience working for a Financial Institution
• Minimum of 5 years of experience running a Global Operations team
• Minimum of 5 years of experience working in Incident Management

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.