Who we are looking for:
The Onboarding Operational Readiness manager will be required to manage governance and operational readiness up to implementation and post-conversion support phases of the client onboarding.
The primary purpose of this role will be managing, oversight and escalation for the project governance and operational readiness, including co-ordination of communications with third parties. The Alpha Operational Readiness Team partners with SSC workstream leads on in-scope tasks to ensure that the teams are operationally ready for the migration of new business onto the State Street platforms.
Why this role is important to us:
The team you will be joining is a part of State Street Alpha Professional Services. State Street Alpha gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate. State Street Alpha's tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for:
As Onboarding Project Control manager you will:
- Co-ordination of third party reachout for onboarding globally.
- Oversight of offshore team in their completion of Operational Readiness tasks
- Understanding of target operating models and tracking of changes
- Providing project governance for onboarding, including MI to program leads, senior management and clients
- Overall responsibility within the project for reporting on onboarding partners operational readiness, with clear status reporting and escalation where required.
- Meet regularly with the business teams and project analysts to review progress on OR deliverables and associated challenges
- Foresight and prevention of issues that could jeopardize operational readiness for the conversion.
- Co-ordinate and manage the GLC prior to conversions and the hypercare period immediately after conversions, including a clean hand-over to the global delivery and client services teams and ongoing support of any open program issues.
- Identifying and resolving gaps in the Operational Readiness Onboarding model to ensure continuous improvement for conversion readiness on future deals.
What we value:
These skills will help you succeed in this role:
- Proven project management skills
- Understanding of State Street onboarding model and services
- MS Office Skills - Word, Excel, Powerpoint, Visio & Project
- Self-motivated with strong work ethic
- Ability to meet deadlines and work well under pressure
- Ability to form working relationships with Clients, Business Experts, IT and Project Team
- Detail-oriented and accustomed to working with Clients and Sr. Mgmt.
Education & Preferred Qualifications:
- BS or BA in Finance or related field
- Minimum 5 years relevant experience in the asset management sector, including investment operations.
- Minimum of 3-5 years of Project Management / Onboarding experience
- External client management experience
- 3rd party engagement experience
Additional requirements:
Knowledge of additional European language will be considered a plus.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
