KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Business team as a Service Maintenance Technician. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.
Your key focus is to provide excellent service maintenance to our clients.
What will you be doing?
•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction
Are you the one?
•Mechanical/Electrical Engineering qualifications, highly desirable
•Technical Vocational courses holder / certified
•Strong experience is Preventive Maintenance gained in Elevator & Escalator industry or Manufacturing
•Holds a Driver's License and drives a motorcycle
•Can work on Mid or Night Shift work schedule
•Ability to do Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders
What do we offer?
•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills
