Total 4 sales marketing job vacancies in salinas ca

About UGG  

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.  As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. 

Summary 

Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.  

Description 

As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy.  You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.  

In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards.  You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. 

Core Competencies 

As a successful Sales Associate, you know how to: 

Ensure the highest level of customer service possible as outlined in our Service Training Program 

Prioritize brand and product knowledge training in customer interactions 

Communicate effectively with customers, team members, management, and corporate stakeholders 

Contribute to a team and cooperate to achieve goals 

Multi-task in a fast-paced environment 

Respond to problem situations with professionalism  

Think critically to solve problems and approach challenges with agility 

Key Qualifications 

Two (2) years of retail store experience preferred. 

High School Diploma  

Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers 

Highly motivated team player and self-starter 

Additional Requirements  

Flexibility of schedule and hours to meet the needs of the business. 

Proficient in Microsoft Office suite of tools and applications.  

Valid driver’s license.  

As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. 

$16.25-18.00 hourly 

The pay rate posted reflects the pay target for new hire salaries for this role in our San Francisco Premium location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. 

Equal Employment Opportunity  

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

POSITION PURPOSE/SUMMARY STATEMENT (defines the major functions/purpose of the position):

The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.

DUTIES AND RESPONSIBILITIES:

Customer Experience:
Greet all customers promptly and courteously as they enter the store.
Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store.
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Understand and effectively communicate the return policy.
Maintain a positive and cheerful attitude and cooperate with teamwork.
Apply the above standards to all phone inquiries.

Merchandising and Maintenance:

Check stock daily to ensure that all products are adequately stocked and available for customers.

All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder.

Featured merchandise should be prominently displayed in each section.

Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder.

Maintain a clean and well-organized back-stock area.

Vacuum, sweep floors and empty all trash each day if required.

Clean employee break area each day.

Operations:

Report to work on time or notify in advance if absent or late.

Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling.

Practice security measures that help prevent theft; understand the procedures for handling shoplifters.

Practice safety consciousness at all times.

Functional Competencies:

Proficient in Microsoft Office Applications

Excellent verbal and written communication skills

Ability to deal with problem situations in a professional manner

Problem solving abilities

Highly motivated, a team player and motivated self-starter

Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities

Effectively present information and respond to questions from managers, sales reps, customers, and co-workers.

Ability to multi-task in a fast paced environment

Education/Experience:

Education:

High School Diploma

Work Experience:

0-2 years of experience

PHYSICAL DEMANDS:  In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
• Manual dexterity required.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.