Investigate and maintain property/casualty claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settle claims. May work in the field or central location.

The Field Property Claims Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex claims. You will report to the Claims Manager

Compensation Minimum:$55,000 / year

Compensation Maximum:$90,000 / year

Compensation may vary based on the job level and your geographic work location.

Job Level Summary

• Requires working experience in own job discipline and broaden capabilities.
• Continue to build knowledge of the company, processes and customers.
• Perform a range of assignments related to job discipline.
• Use prescribed policies in analyzing situations.
• Receive a moderate level of guidance and direction.

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• Identify complex issues and seeks assistance. Handle claims on a good faith basis.
• Handle both 1st party claims under multiple policies types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, and close files.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• Provide all parties with claim process and status; answer questions or redirect to other areas.

Requirements:

• Prior experience writing estimates using Xactimate (1-3 years)
• Offer to you will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home and/or in the field handling claims, typically within a 2-hour drive time radius. A company fleet vehicle is provided with the position.] On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-CF1

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.
We're leveraging our expertise, technology and new ways of working to actively reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to thrive. We are problem solvers who ask critical questions and consistently tackle challenges big and small. Together, we disrupt what's expected of insurance.
Investigate and maintain property claims. Determine liability, secures information, reviews coverages, arranges appraisals, and settles claims. You will report to the Property Field Claims manager.
The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An adjuster who can work on lower complexity claims.
You will work in the field and handling homeowner property field claims report to the Property Claim Manager. Looking to fill 1 opening, available location: Oakdale, Maplewood, North St. Paul- MN area. A company fleet vehicle is provided with the position.

Preferred candidates with property field adjusting experience. Open to candidates with mitigation/construction project management experience.

Compensation Minimum:$55,000 /yearly

Compensation Maximum:$90,000/ yearly

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• You will investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• You will identify complex issues and seek assistance. Handle claims on a good faith basis.
• You will handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• You will conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• You will respond to customer inquiries, makes appropriate decisions and close file.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• You will provide all parties with claim process and status; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.

Travel Requirements

• Up to 10%.
• Catastrophe duty up to 75% as applicable.

Physical Requirements

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Adjusting or moving objects up to 50 pounds in all directions.

Working Conditions

• Low temperatures.
• High temperatures.
• Outdoor elements such as precipitation and wind.
• Noisy environments.
• Hazardous conditions.
• Poor ventilation.
• Small and/or enclosed spaces.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

• Based on candidate qualifications we are open to hiring at the appropriate level

This is a flexible work arrangement where you will work from home, meaning you will not report regularly to an office, but you still must be located in the area. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-MR1

At American Family Insurance Claims Services (AFICS, Inc.), we’re embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most. We’re applying our expertise, technology, and new ways of working to reinvent one of America’s largest industries—creating positive impact that empowers our customers, communities, and company to excel. We are problem solvers who ask critical questions and solve challenges big and small.

You will investigate and maintain property field claims, determine cause of loss, secure information, review coverages, write estimates and settle claims. You will work in the field in an assigned territory with a company provided vehicle. You will work on moderately complex claims and may specialize in property or catastrophe claims, reporting to the Claims Manager.

Compensation Minimum:$62,000/year

Compensation Maximum:$101,000/year

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• Identify complex issues and seeks assistance. Handle claims on a good faith basis.
• Handle both 1st party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, makes appropriate decisions and close file.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Provide all parties with claim process and status; answers questions or redirect to other areas.

Specialized Knowledge Requirements

• Demonstrated experience providing customer-driven solutions or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

• Valid driver's license required plus an acceptable driving record.

Travel Requirements

• Up to 10%.
• Catastrophe duty up to 75% as applicable.

Physical Requirements

• Ascend or descend ladders, stairs, scaffolding, ramps, poles and the like. We may ask you to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
• Move self in different positions to accomplish tasks in multiple environments including tight and confined spaces.
• Adjust or move objects up to 50 pounds in all directions.

Working Conditions

• High and low temperatures including outdoor elements such as precipitation and wind.
• Noisy environments.
• Hazardous conditions.
• Poor ventilation.
• Small and enclosed spaces.

• Ideal candidate will reside in the south side of Chicago or surrounding suburbs.
• We are looking to fill this opening as an associate adjuster, or an adjuster based on candidate qualifications.
• Associate Adjuster: $25.96 – $37.50/hour and Adjuster: $62,000 – $101,000/year

• This is a remote role. Occasionally, you may be asked to travel to an office for in-person engagement activities such as team meetings, training and culture events.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-JA2

Job Family Summary
You will investigate and maintain property claims. You will determine liability, secure information, review coverages, arrange appraisals, and settle claims.
Job Summary
The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex claims. You will work in the field and handle moderately complex homeowner property field claims in the Greater Milwaukee area (you must be located in that area in WI). A company fleet vehicle is provided with the position.

Compensation Minimum:$55,000 / year

Compensation Maximum:$90,000 / year

Compensation may vary based on the job level and your geographic work location.

Job Description

Responsibilities:

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.
• Identify complex issues and find assistance. Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.
• Respond to customer inquiries, makes appropriate decisions and close files.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• Provide all parties with claim process and status; answer questions or redirect to other areas.

Requirements:

• You will have familiarity with Xactimate or prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience). You will have 2-10 years of experience.
• Your offer will be made contingent on the results of applicable background checks.
• Your offer will be contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

You will report to a Claim Manager.

Additional Job Information

This is a flexible work arrangement where you will work from home, meaning you will not report regularly to an office, but you still must be located in the greater Milwaukee, WI area. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're leveraging our expertise, technology and new ways of working to actively reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to thrive. We are problem solvers who ask critical questions and consistently tackle challenges big and small. Together, we disrupt what's expected of insurance.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-DB1

Investigate and maintain commercial property claims, focused on residential structures. Determine liability, secure information, review coverages, arrange appraisals, and settle claims. You will report to a Manager.
You will work in the field and handle moderately complex commercial property field claims typically within 1-2 hours of Denver/Colorado Springs, CO. You must be located within the region. A company fleet vehicle is provided with the position.

Compensation Minimum:$62,000 / year

Compensation Maximum:$101,000 / year

Compensation may vary based on the job level and your geographic work location.

Job Description

Primary Accountabilities

• You will investigate origin and cause of claims by contacting the appropriate parties (insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, or public personnel).
• You will handle both 1st party and 3rd party claims under multiple policy types and endorsements.
• You will conduct on-site inspections, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• You will provide all parties with claim process and status, answer questions from customers, and close files.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-focused service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories.
• Demonstrated experience handling moderately complex claims.
• Solid understanding of policies and endorsements related to casualty coverages.
• Solid understanding of each phase of the claim handling process.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing.

Travel Requirements

• Up to 50%.
• CAT Duty/On Call required.

Physical Requirements

• Ascend or descend ladders, stairs, scaffolding, ramps, or poles. Visit areas that have a higher hazard than a typical office (customer homes).
• Move in different positions to accomplish tasks in different environments.
• Adjust or move objects up to 50 pounds in all directions.

Working Conditions

• Low/high temperatures, outdoor elements (precipitation and wind).
• Noisy environments, poor ventilation, small and enclosed spaces.

Additional Qualifications

• Candidates with 5+ years of property claims (ideally commercial) experience.
• Xactimate and Guidewire experience preferred.

Additional Job Description

Based on qualifications, you may be considered at different levels.

This is a flexible work arrangement where you will work from home, based in Denver/Colorado Springs, CO area. You will not report regularly to an office, but will work within your assigned territory. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're using our expertise, technology and new ways of working to reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask critical questions and solve challenges big and small. Together, we improve what's expected of insurance.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

#LI-Remote

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-DB1

Investigate and maintain commercial property claims, focused on residential structures. Determine liability, secure information, review coverages, arrange appraisals, and settle claims.
You will report to a Manager. You will work in the field and handle moderately complex commercial property field claims typically within 1-2 hours of Minneapolis/St. Paul, MN. You must be located within the region. A company fleet vehicle is provided with the position.

Compensation Minimum:$55,000 / year

Compensation Maximum:$90,000 / year

Compensation may vary based on the job level and your geographic work location.

Job Description

Primary Accountabilities

• You will investigate origin and cause of claims by contacting the appropriate parties (insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, or public personnel).
• You will handle both 1st party and 3rd party claims under multiple policy types and endorsements.
• You will conduct on-site inspections, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• You will provide all parties with claim process and status, answer questions from customers, and close files.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-focused service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories.
• Demonstrated experience handling moderately complex claims.
• Solid understanding of policies and endorsements related to casualty coverages.
• Solid understanding of each phase of the claim handling process.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing.

Travel Requirements

• Up to 50%.
• CAT Duty/On Call required.

Physical Requirements

• Ascend or descend ladders, stairs, scaffolding, ramps, or poles. Visit areas that have a higher hazard than a typical office (customer homes).
• Move in different positions to accomplish tasks in different environments.
• Adjust or move objects up to 50 pounds in all directions.

Working Conditions

• Low/high temperatures, outdoor elements (precipitation and wind).
• Noisy environments, poor ventilation, small and enclosed spaces.

Additional Qualifications

• Candidates with 5+ years of property claims (ideally commercial) experience.
• Xactimate and Guidewire experience preferred.

Additional Job Description

Based on qualifications, you may be considered at different levels.

This is a flexible work arrangement where you will work from home, based in Minneapolis/St. Paul, MN area. You will not report regularly to an office, but will work within your assigned territory. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're using our expertise, technology and new ways of working to reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask critical questions and solve challenges big and small. Together, we improve what's expected of insurance.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-DB1

Investigate and maintain commercial property claims, focused on residential structures. Determine liability, secure information, review coverages, arrange appraisals, and settle claims.
You will report to a Manager. You will work in the field and handle moderately complex commercial property field claims typically within 1-2 hours of Madison/Milwaukee, WI. You must be located within the region. A company fleet vehicle is provided with the position.

Compensation Minimum:$55,000 / year

Compensation Maximum:$90,000 / year

Compensation may vary based on the job level and your geographic work location.

Job Description

Primary Accountabilities

• You will investigate origin and cause of claims by contacting the appropriate parties (insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, or public personnel).
• You will handle both 1st party and 3rd party claims under multiple policy types and endorsements.
• You will conduct on-site inspections, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• You will provide all parties with claim process and status, answer questions from customers, and close files.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-focused service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories.
• Demonstrated experience handling moderately complex claims.
• Solid understanding of policies and endorsements related to casualty coverages.
• Solid understanding of each phase of the claim handling process.

Licenses

• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing.

Travel Requirements

• Up to 50%.
• CAT Duty/On Call required.

Physical Requirements

• Ascend or descend ladders, stairs, scaffolding, ramps, or poles. Visit areas that have a higher hazard than a typical office (customer homes).
• Move in different positions to accomplish tasks in different environments.
• Adjust or move objects up to 50 pounds in all directions.

Working Conditions

• Low/high temperatures, outdoor elements (precipitation and wind).
• Noisy environments, poor ventilation, small and enclosed spaces.

Additional Qualifications

• Candidates with 5+ years of property claims (ideally commercial) experience.
• Xactimate and Guidewire experience preferred.

Based on qualifications, you may be considered at different levels.

This is a flexible work arrangement where you will work from home, based in Madison/Milwaukee, WI area. You will not report regularly to an office, but will work within your assigned territory. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.

#LI-Hybrid

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're using our expertise, technology and new ways of working to reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask critical questions and solve challenges big and small. Together, we improve what's expected of insurance.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-DB1