Total 2 job vacancies by AWD online

Housing Officer who has a good understanding of housing legislation, especially related to ASB / Anti-Social Behaviour, tenancy rights and occupancy agreements, with excellent interpersonal skills and familiarity with safeguarding procedures in a supported housing environment, is required for a well-established organisation based in Colchester, Essex.


SALARY: £35,720 per annum + Benefits

LOCATION: Colchester, Essex – there will be the requirement for local travel

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week, day shifts including weekend working, 12 hours per shift (including a 1-hour unpaid break daily)


JOB OVERVIEW

We have a fantastic new job opportunity for a Housing Officer who has a good understanding of housing legislation, especially related to ASB / Anti-Social Behaviour, tenancy rights and occupancy agreements, with excellent interpersonal skills and familiarity with safeguarding procedures in a supported housing environment.

Working as the Housing Officer you will play a pivotal role in managing tenancy and property-related aspects within the service, supporting individuals transitioning from the criminal justice system.

The role of Housing Officer focuses on tenancy management, anti-social behaviour (ASB) management, occupancy agreements, and maintaining property standards to ensure a safe and supporting environment.


DUTIES

Your duties as a Housing Officer will include:

• Conduct routine monitoring and management of occupancy agreements, ensuring residents understand and adhere to their responsibilities

• Address any breaches of occupancy agreements by taking appropriate steps, including issuing notices and coordinating with legal teams if necessary

• Maintain detailed records of all agreements, renewals, and terminations for compliance and reference

• Respond promptly to ASB incidents, issuing notices when necessary and ensuring actions comply with legal and organisational protocols

• Work closely with local authorities, care teams, and legal professionals to address persistent ASB, coordinating court/legal procedures as required

• Document all ASB incidents thoroughly, creating a comprehensive record for reporting and future reference

• Conduct enhanced referrals and assessments of prospective residents, ensuring suitability for the Service

• Manage the allocation of housing units to optimise placements and support the facility's mission

• Keep accurate records of all assessments and placements to ensure transparency and support auditing

• Monitor and manage voids to minimise vacancy periods, ensuring units are quickly ready for new occupancy

• Address abandonment issues, following proper protocols to secure units and resolve tenancy matters

• Offer housing advice and support on both a one to one and group-work basis

• Oversee property maintenance, conducting regular inspections and coordinating repairs with contractors

• Arrange quotes, manage invoices, and ensure timely payments for maintenance services

• Schedule housekeeping checks and maintain property standards to ensure safety and comfort for residents

• Work collaboratively with on-site security personnel to ensure secure access protocols are consistently followed

• Identify any access-related issues reported by the Security Officer or other staff and follow up to ensure they are resolved by maintenance or security teams as needed

• Oversee rent collection and financial management related to tenancy, including deposits, rent, and service charges

• Engage with residents regarding financial responsibilities, addressing any outstanding payments promptly

• Work with support workers to provide support and guidance on decision making and pro-social modelling

• Maintain detailed financial records to support transparency, audit needs, and reporting requirements


CANDIDATE REQUIREMENTS

• Previous experience in housing management or property administration, ideally within supported accommodation

• Proficiency in record-keeping, tenancy management, and property maintenance practices

• Excellent interpersonal and communication skills

• Understanding of housing legislation, especially related to ASB regulations and laws, tenancy rights, and occupancy agreements

• Familiarity with safeguarding procedures in a supported housing environment

• Experience in rent collection, financial record-keeping, and account management in a housing context

• Ability to communicate clearly and empathetically with residents about financial obligations

• Knowledge of property maintenance practices and standards within a communal living setting

• Strong organisational and record-keeping skills

• Proficient in financial management for handling invoices and payments

• Strong knowledge of void and vacancy management within supported housing

• Familiarity with protocols for addressing abandoned units

• Experience with needs-based assessments and referrals, ideally in a supported or transitional housing context

• Ability to work collaboratively with law enforcement and legal teams on complex cases


This role is subject to an enhanced check level 2 which includes an Enhanced DBS check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Support Worker who has knowledge and experience of supporting individuals with complex needs, including mental health and neurodiversity, and demonstrable knowledge of safeguarding, disability and equality issues is required for a residential setting at a well-established organisation in Colchester, Essex.


SALARY: £32,768 per annum + Benefits

LOCATION: Colchester, Essex – there will be the requirement for some local travel

JOB TYPE: Full-Time, Permanent

WORKING HOURS: average 40 hours per week, day shifts including weekend working, 12 hours per shift (including a 1-hour unpaid break daily)


** 2 Positions Available **


JOB OVERVIEW

We have a fantastic new job opportunity for a Support Worker who has knowledge and experience of supporting individuals with complex needs, including mental health and neurodiversity, and demonstrable knowledge of safeguarding, disability and equality issues.

As the Support Worker you will provide high quality care and support to individuals with physical and mental health care needs and who, following involvement with the criminal justice system, are resettling back into the community.

Working as the Support Worker you will help individuals achieve positive and meaningful outcomes in line with their individual goals and person-centred plans.


DUTIES

Your duties as a Support Worker include:

• Undertake one-to-one and group-work support that addresses the need for rehabilitation from a criminal justice point of view

• Assist residents with daily living activities which could include personal care, meal preparation, household tasks and increasing well-being

• Work as part of a small team, engaging with residents to plan, arrange and deliver/co deliver structured activities to support the resident’s safe re-integration into the community

• Ensure that adequate information and records are kept including daily logs of support

• Establish and maintain an effective working relationship with colleagues, residents, Offender Managers, and other agencies

• Provide a safe environment related to health and safety in the workplace

• Use PMVA (Prevention and Management of Violence and Aggression) techniques when necessary to manage challenging behaviours and ensure the safety of all residents

• De-escalate situations when necessary, remaining calm and applying conflict resolution strategies effectively

• Provide support to individuals according to support plans and risk assessments

• Support residents with daily living skills such as preparing and cooking meals, cleaning, and laundry

• Provide practical assistance to residents with everyday tasks such as accessing external services, completing paperwork, accessing benefits, and finding move on accommodation

• Where possible, promote activities in the local community

• Bring to the attention of your line manager any behaviour which is likely to cause detriment to others / danger to the individual themselves

• Take the appropriate action/escalate any matters of concern

• Maintain records and files as required, including data entry as necessary

• Operate within the policies and procedures of the Organisation, including Operational instructions, H&S, safeguarding and GDPR


CANDIDATE REQUIREMENTS

Essential

• Knowledge and understanding of supporting individuals with complex needs, including mental health and neurodiversity

• A demonstrable knowledge of safeguarding, disability, and equality issues

• Good numeracy and literacy skills

• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties

• Experience of working with Microsoft Word, Outlook and basic Excel

• An understanding of safeguarding

• Ability to manage and prioritise a variety of different tasks and duties accordingly

• Ability to follow planned activity and adjust to change if necessary

• Demonstrable commitment to the provision of high-quality person-centred support

• Ability to communicate effectively, both verbally and in writing with good listening skills

• Ability to establish and maintain effective working relationships with residents, colleagues, and external agencies

• Ability to exercise authority and reinforce boundaries in an appropriate manner

• Work on own initiative and able to cope with stressful situations

• Ability to motivate others and facilitate learning to change attitudes and behaviours

• Being empathetic, with the ability to use tact and discretion when dealing with confidential and sensitive issues


This role is subject to an enhanced check level 2 which includes an Enhanced DBS check. All required checks will be undertaken as part of the pre employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.


JOB REF: AWDO-P12826

Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Colchester, Essex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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