Total 18 sales marketing job vacancies in Bangkok

• Correspond with prospects and answer any questions about the hotel’s venue options, rates, room types, venue packages, or promotions.
• Supporting the hotel sales manager in researching competitors.
• Coordinate with the sales team to execute events or conferences.
• Enter, retrieve, or reconcile information from the hotel.
• Gather and assemble sales collateral to send to prospects.
   

• Conduct effective sales calls daily to secure business leads and develop the hotel's client portfolio.
• Identify and generate business leads on a weekly basis, continuously expanding our corporate market presence.
• Prepare a monthly list of target accounts and action plans to capture new business and enhance market share.
• Schedule at least two site inspections or entertainment meetings weekly with potential or new accounts, showcasing the hotel's unique offerings.
• Regularly review account profiles based on room nights production and average rate to meet or exceed set goals.
• Monitor competitor rates, account penetration, and marketing strategies to maintain a competitive advantage.
• Take full responsibility for accounts under your management, including contracting, profile updates, and contract renewals.
• Coordinate with management for VIP arrivals, meeting and greeting clients to ensure exceptional service.
• Actively up-sell and cross-sell hotel services to optimize sales revenue.
• Conduct negotiations to achieve favorable rates and maximize profit for the hotel.
• Represent the hotel at local business events to network and maintain visibility within the business community.
• Keep the Director of Business Development informed of market trends and emerging business opportunities.

• To ensure smooth administration of Sales Department to the standard required by the Hotel
• To coordinate all internal and external correspondence, incoming e-mail, and other assigned administrative duties
• To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach standards of performance, by e-mail, phone or in-person
• To be fully conversant with all services and facilities offered by the hotel
• To perform opening and closing procedures established for the Sales office
• To ensure that the Sales office and surrounding area is kept clean and organized at all times
• To monitor operating supplies and reduce spoilage and wastage
• To ensure that all sales contracts follow the established Hotel Policies and Procedures
• To ensure that all credit and collection procedures that have been established by the Hotel are implemented following the established Credit Policies and Procedures
• To ensure that an efficient and accurate filling system, both manual as well as electronically is maintained at all times
• To project a warm, professional and welcoming image, in person or on the phone
• To be demanding and critical when it comes to departmental standards
• Following up of assigned and “Walk-In” site inspections and in-house group arrangements
• To assist Groups and Events team with groups and MICE leads from initial contact, preparing the proposal, closely following up to ensure conversion, issuing contract and banquet event order and remain the customer liaison until the end of the event
• Keeping up to date the hotel event systems with all information related to the lead
• To ensure up to date Opera Cloud records of all corporate and group accounts
• To keep and to safeguard all contacts and financial documents
• To utilize Opera Cloud for all accounts management functions and assist the assigned Sales Managers with the necessary follow-up, when they are out on sales calls
• To ensure that the correct booking procedures are implemented, including group room and meeting program history, contractual agreements, room block analysis, etc.
• Interact permanently with the Account Managers and other departments
• Act directly with the guest or client during the stay of groups and events

• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
• Conduct site inspections with prospective and existing clients.
• Develop and implement new sales strategies, tactics and action plans for account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
  • Electrical, internet, telecom, audio-visual and exhibit requirements
  • Obtain guarantees of food and beverage events from Banquets and kitchen
  • Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities.
• Maintain and update current account information records.
• Ensure rooming list is received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department.
• Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner.
• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly.
• Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details.
• Maintain visibility throughout events and be the on-site client liaison.
• Follow up post-event to address any issues whilst soliciting return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel.
• Prepare weekly, monthly, quarterly and annual reports as required.

Primary Responsibilities

• Maintain complete knowledge of the following (to include but not limited to):
  • All hotel features / services, hours of operation
  • Hotel function space, entertainment options, menus and floral decoration options
  • Hotel safety guidelines and evacuation plan
  • Scheduled daily group activities
• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Coordinate all group arrangements
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Maintain gifts inventory and coordinate the sending of gifts to clients
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Key Responsibilities:

• Identify and pursue new business opportunities for meetings, conferences, and events.
• Develop and implement sales strategies to achieve revenue targets and grow the hotel's meetings and events business.
• Conduct market research to identify potential clients and trends in the meetings and events industry.
• Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
• Provide exceptional customer service by understanding client needs and offering tailored solutions.
• Act as the main point of contact for clients from the initial inquiry through to the event’s completion.
• Prepare and present proposals, quotes, and contracts to clients, ensuring they meet their event requirements and budget.
• Negotiate terms and conditions to secure bookings and achieve favorable terms for both the client and the hotel.
• Collaborate with the marketing team to create promotional materials and campaigns aimed at driving event sales.
• Oversee the planning and execution of meetings and events, coordinating with internal departments such as catering, audio-visual, and event services to ensure a smooth operation.
• Ensure all event details are accurately documented and communicated to relevant departments.
• Conduct site visits and pre-event briefings to guarantee that client expectations are met.
• Work closely with the hotel’s event planning and operations teams to ensure the successful delivery of events.
• Participate in sales meetings and contribute to the development of overall sales and marketing strategies.
• Provide training and support to junior team members as needed.

Key Responsibilities:

• Identify and pursue new business opportunities for meetings, conferences, and events.
• Develop and implement sales strategies to achieve revenue targets and grow the hotel's meetings and events business.
• Conduct market research to identify potential clients and trends in the meetings and events industry.
• Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
• Provide exceptional customer service by understanding client needs and offering tailored solutions.
• Act as the main point of contact for clients from the initial inquiry through to the event’s completion.
• Prepare and present proposals, quotes, and contracts to clients, ensuring they meet their event requirements and budget.
• Negotiate terms and conditions to secure bookings and achieve favorable terms for both the client and the hotel.
• Collaborate with the marketing team to create promotional materials and campaigns aimed at driving event sales.
• Oversee the planning and execution of meetings and events, coordinating with internal departments such as catering, audio-visual, and event services to ensure a smooth operation.
• Ensure all event details are accurately documented and communicated to relevant departments.
• Conduct site visits and pre-event briefings to guarantee that client expectations are met.
• Work closely with the hotel’s event planning and operations teams to ensure the successful delivery of events.
• Participate in sales meetings and contribute to the development of overall sales and marketing strategies.
• Provide training and support to junior team members as needed.

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

• To strategically manage the total sales efforts within the hotel to pro-actively generate revenue.
• To develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the sales function, so as to secure new accounts and develop these accounts into profitable business for the hotel, thereby achieving and exceeding forecasted revenue figures in Rooms and Food & Beverage.
• To interact and communicate effectively with Rooms, Food & Beverage and Reservations departments to ensure guests receive high levels of service
• To be entrepreneurial and to think beyond the boundaries is expected and not requested
• To provide service that is sincere, warm and enthusiastic, ensuring the guests’ satisfaction
• To take the time to get to know the guests , and to be committed to service excellence
• Develop and implement business plan and sales strategy that ensure hotel sales goals and profitability.
• Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
• Preparation of the annual Sales budget taking into consideration Market mix, average room rate, yield and Occupancy levels.
• Co-ordination with Regional Sales Office
• Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions
• Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.
• Plans and manages sales efforts/activities with sister hotels under the supervision of the corporate Sales Team as required.
• Finalize rates structure and strategy through competitive data review and demand analysis.

As the Sales Manager specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions), you will be responsible for driving revenue through the sale of event spaces and accommodations for corporate meetings, conferences, and exhibitions. Your primary focus will be on cultivating relationships with corporate clients, event planners, and industry partners to generate business opportunities and achieve sales targets.

Reporting to the Director of Sales, MICE, responsibilities and essential job functions include but are not limited to the following:

• Develop and implement strategic sales plans to attract MICE business and achieve revenue targets. Proactively identify and pursue new business opportunities through targeted prospecting and networking efforts.
• Build and maintain strong relationships with corporate clients, event planners, and industry stakeholders. Understand their needs, preferences, and objectives to tailor offerings and provide personalized solutions that exceed expectations.
• Collaborate closely with Sales and F&B team to ensure seamless coordination and execution of MICE events. Provide support and guidance throughout the planning process to ensure client satisfaction and successful outcomes.
• Prepare customized proposals, presentations, and contracts tailored to the specific requirements of each MICE event. Clearly communicate the value proposition of our offerings and negotiate terms to secure profitable business.
• Monitor competitors’ MICE rate strategies, account penetration, and marketing activities to maintain a competitive edge.
• Fully responsible for MICE accounts, including contracting, updating profiles, and renewing contracts.
• Update management on VIP MICE arrivals and ensure meet and greet arrangements are in place.
• Implement pricing strategies and promotional initiatives to maximize revenue and profitability for MICE events. Identify opportunities for upselling and cross-selling additional services and amenities.
• Work closely with other departments, including sales, marketing, operations, to ensure alignment and synergy in delivering exceptional MICE experiences. Foster a collaborative and supportive team environment.

• Develops new business for the hotel and maintain business relationship with potential and existing accounts. ​

• Performs duties within the framework defined by the chain and hotel norms and by internal regulations.​

• Ensures the fulfillment of client’s requirement and commitment based on assigned market.​

• Maintain accounts, contacts, activities, and business details within the appropriate software applications.​

• Work closely with other departments to ensure all details of the contract were delivered and Guests depart satisfied.

•Visit to former existing and potential clients, especially commercial accounts, and follow directions and activities of the team

•Establish parameters, quotes and negotiate prices

•Ensure the subordinates are performing their tasks properly and efficiently

• Handle all incoming leads for booking guest rooms and/or meeting/catering functions.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
• Conduct site inspections with prospective and existing clients.
• Develop and implement new sales strategies, tactics, and action plans for the account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from start to finish, processing all relevant information pertaining to bookings, including:

1.  Electrical, internet, telecom, audio-visual, and exhibit requirements.
2. Obtaining guarantees of food and beverage events from Banquets and the kitchen.
3. Preparing creative menu proposals with the Chef, considering food cost, labor cost, and kitchen facilities.

• Maintain and update current account information records.
• Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
• Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
• Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
• Conduct pre-conference meetings to ensure key departments are fully aware of relevant details.
• Maintain visibility throughout events and act as the on-site client liaison.
• Follow up post-event to address any issues and solicit return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
• Prepare weekly, monthly, quarterly, and annual reports as required.

• Achieve the daily targeted number of sales calls with a focus on MICE clients.
• Develop MICE business leads for the hotel on a weekly basis.
• Prepare a monthly list of MICE accounts to penetrate for the following month.
• Plan a minimum of two site inspections or entertainment meetings per week with qualified potential or new MICE accounts.
• Prepare a monthly action plan for the MICE market segment.
• Perform a monthly review of MICE account profiles, focusing on room nights production and average rate.
• Monitor competitors’ MICE rate strategies, account penetration, and marketing activities to maintain a competitive edge.
• Fully responsible for MICE accounts under your management, including contracting, updating profiles, and renewing contracts.
• Update management on VIP MICE arrivals and ensure meet and greet arrangements are in place.
• Up-sell, cross-sell, and promote hotel facilities and services to MICE clients at every available opportunity to maximize sales revenue.
• Conduct negotiations with MICE clients to achieve the best profit and rates for the hotel.
• Attend MICE industry events and local community business functions to network and maintain high visibility.
• Update the Director of Business Development on MICE market trends and business leads.

Senior Sales Manager (Corporate & MICE)

The Senior Sales Manager (Corporate & MICE) is responsible for developing and executing strategic sales plans to drive revenue growth from the corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) segments. This role involves building and maintaining strong relationships with clients and event organizers, negotiating and finalizing sales agreements, and ensuring the successful execution of events. The Sales Manager will collaborate with the team to create tailored proposals and promotional campaigns, representing the hotel at industry events to increase brand visibility. 

What is in it for you:

• Engage in conservation efforts and help preserve wildlife.
• Enjoy sustainable adventures with exclusive rewards.
• Celebrate locality and heritage in a vibrant community.
• Advance your career with global development opportunities.
• Drive change through impactful social initiatives.
• Collaborate with a passionate, innovative team.

Key Responsibilities:

• Sales Strategy and Planning: Develop and execute sales plans to maximize revenue from Corporate and MICE segments. Analyze market trends and competitor activities to adapt strategies.
• Client Relationship Management: Build and maintain relationships with clients, event organizers, and agencies. Conduct client meetings, presentations, and site inspections.
• Revenue Generation: Track and report on sales performance, offering insights and recommendations.
• Event Coordination: Collaborate with events and operations teams for seamless MICE event execution.
• Promotion and Marketing: Develop promotional materials and sales campaigns.
• Team Collaboration: Align sales strategies and goals with the sales team and other departments.

As Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: 

• Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. 
• Responsible for the promotion and sales of all products of the hotel. 
• Complete sales targets and related tasks set by the hotel. 
• Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan. 
• Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. 
• Produce quotations efficiently, send contracts to customers and follow-up promptly.  
• Show clients around the hotel. 
• Operate the hotel reservation system to book rooms, hotel facilities, etc. 
• Send the team’s work order promptly and ensure that the relevant departments receive relevant information. 
• Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. 
• Recommend other hotel chains within the group to clients. 
• Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. 
• Ensure effective communication between the Sales team and the hotel Operations team through regular meetings. 
• Handle guest feedback or complaints. 
• Maximize sales at all times and effectively forecast team and leisure revenue. 
• Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. 
• Actively participate in the development of marketing plans and collaborate to achieve budgets. 
• Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. 
• Coach the Sales team to always ensure that quality services and products are delivered to customers. 
• Lead the Sales team to achieve departmental goals. 
• Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. 
• Conscientiously perform assigned tasks and special tasks.