Total 2 human resources job vacancies in Winson Green, Birmingham, B18 4QY

As a Human Resources Specialist (Information Systems), you will:

• Make recommendations on how to take advantage of automated system capabilities. Assist in solving business issues and implementing organizational and procedural changes and provide advice and guidance to management officials on a variety of complex business problems as they relate to automated HR systems and reports.
• Troubleshoot HR System problems which involves direct testing and reviewing reports of sensitive employee HR data to ensure appropriate functioning and accuracy of data flow from one system to another such as the NFC payroll system.
• Determine the need to elevate system (e.g., HR Connect, ITM, webTA) issues to Treasury's HR Connect Program Office (HRCPO), ITM Program Office, Kronos, Fiscal Service ISS team, system security team/ISSO liaison, or other business partner. Collect all information needed to troubleshoot issues and monitor business partners' progress to resolve issues. Serve as a key liaison with external business partners.
• Lead and perform customer acceptance testing on behalf of all HRSD customers. Coordinate assignment of testers, communications with testers and the system owner, reporting of defects, and validation of defect fixes.

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.

• Serve as a technical expert and consultant to management, staff and customers on controversial and difficult employee and labor relations problems.
• Provide advice and assistance in situations requiring extensive analysis in which the nature and scope of the issues are complex, necessitating careful study in search of innovative solutions to problems in consideration of the needs of management.
• Review established programs, evaluate their effectiveness, recommend improvements, and redesign as necessary to meet changing objectives.
• Interpret, analyze and prepare responses to new or proposed changes to complex legislative, regulatory, and policy guidance affecting workforce relations. Advise managers and director on the findings and recommendations and brief the staff on any resulting impact or change to program, process, or systems.
• Handle routine employee and labor relations casework as needed.