We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
Capital Markets and Direct Financial Services provides integrated services and products aimed at serving investors as well as corporate and institutional clients globally. The Capital Markets business is a recognized leader in the industry specializing in investment banking advisory services, corporate lending and research. In addition, the Direct Financial Services arm provides alternate services and solutions such as direct investing, direct banking and unique international payment solutions. Collectively, these lines of business are achieving CIBC’s core purpose: to help make our clients’ ambitions a reality.
The successful applicant will provide Business Management support to Global Markets and Direct Financial Services (GM & DFS). The role will act as a liaison between the businesses (front office) and the rest of the Bank to ensure all business strategies, initiatives, projects, operational issues are addressed and resolved. The role will work and support the Head of GM & DFS.
The incumbent will be the primary individual responsible for Business Management functions across the Global Markets & DFS business. The incumbent will have a number of direct reports that will be responsible for business management support across their respective portfolios. The incumbent will be responsible for working with and supporting the priorities of the Head of Global Markets and DFS. Business Management liaises with the businesses (front office) and across CIBC to ensure all business strategies & initiatives, projects, and regulatory & compliance issues, are addressed and resolved. This includes ensuring audits are managed and issues resolved, controls are in place and effective, and Polices & Procedures are operational and current.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
Strategic & Business Planning -Support and contribute to strategic and business planning, supporting GM & DFS Business Managers and Head of GM & DFS; Partner with infrastructure groups to implement/execute strategic and business plans; Project manage new initiatives, including Change Initiative Risk Assessments (CIRAs).
Product Onboarding and Risk Delegation - Ensure that Risk Delegations and Authorized Products Lists are up-to-date across GM & DFS; Oversight of the Capital Markets Authorized Product Onboarding Process.
Governance & Compliance - Ensure the completion and accuracy of all GM & DFS Basel Trading Strategies; Ensure the completion and accuracy of all GM & DFS Policy & Procedure documents; Support Supervision and Controls on any compliance, regulatory, or related issues, as requested; Develop and implement improvements to internal procedures and practices. Specifically ensure effective and documented internal controls are in place and evidenced by policies and procedures specific to the individual business activities. Oversee governance and compliance functions/issues on behalf of the GM & DFS business, including - Ensure compliance with Change Initiative Risk Assessments (CIRAs) with respect to new initiatives; Support execution of new contracts and agreements with vendors and partners in collaboration with Corporate Services, Legal, and other internal stakeholders; Accountable to ensure the completion of all GM & DFS governance functions –User System Access, Contract Review, etc.; Oversight of the Business Continuity Management plans and milestones as Accountable Officer for GM & DFS; Support GM & DFS business management team, front office and internal partners in the implementation of new compliance and governance requirements; Management, oversight of audits and related follow-up items including coordinating and responding to auditor/regulator requests, findings and reports; Working with Capital Markets Governance & Control teams to ensure suitable and effective controls are in place and help manage and support the coordination of the deficiency management process across GM & DFS;
Finance/MIS - Work with business, Business Managers and/or Finance Business Support to develop. Management and Board Presentations; Quarterly Operational Risk Dashboard and analysis; and other presentations.
Cross-Functional Relationships - Strong interpersonal and communication skills allowing the incumbent to work alongside the business, including Head of GM & DFS, on a day-to-day basis; Establish and maintain effective relationships with partners in CIBC, including, Operations, Finance, Risk Management, Technology, Legal and Compliance and other corporate governance groups as required to help address and resolve day-to-day issues as well as deliver on business initiatives; and Maintain regular dialogue with regional business managers and their teams as required on global initiatives and issues.
People Management - Provide leadership and effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job; Manage performance by providing fair and accurate formal and informal feedback; Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values; and Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.
Other Responsibilities: Responsible for oversight of the GM & DFS Executive Assistant employee group and working with Director of GM &DFS Operations to resolve any issues and ensure appropriate structure to support business. Respond to information requirements/requests and manage day-to-day issues across all business areas; and Act on ad hoc requests/projects, as required.
Who You Are
You possess knowledge of Financial Products (products and processes) with a minimum of 10 years of working experience in the Financial Services industry is an asset;
You have university degree in Business Management/Accounting Designation. CA, CMA, CGA, or equivalent, is preferred;
You have strong problem solving, analytical, judgment and change implementation capabilities;
You have the ability to establish and build healthy working relationships and partnerships with the business, as well as peers, and wide variety of stakeholders (Finance, Middle Office, Risk Management, Technology, etc.);
You are a strong communicator. Strong oral and written communications skills are required for contacts with all management levels within all areas of the Bank;
You have the ability to manage deadlines while balancing multiple complex priorities;
You are well organized. you possess strong organization, planning and time management skills;
You can demonstrate experience in in MS Word, Excel and PowerPoint; and
You have knowledge of CIBC’s operating policies, standards and organizational structure.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-161 Bay St., 5th
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Effectiveness, Business Growth, Business Objectives, Capital Markets, Communication, Customer Experience (CX), Detail-Oriented, Leadership, People Management
