Total 2 job vacancies by Cheshire West and Chester

An exciting opportunity for an experienced and proactive individual to join our team as an ERP Functional Support Senior Officer. The role is to be part of an essential team responsible for ensuring the effective operational delivery of the councils ERP system as part of a transactional shared service on behalf of both Cheshire West and Chester and Cheshire East Councils.
This role is to provide maternity cover as a senior officer responsible for supporting the councils ERP system, Unit4, with a particular focus on payroll processes and configuration. The ideal candidate will have a functional configuration background ideally in Unit4 but other similar roles and experience would be desirable. They must also have a history of working in system administration providing support for system defects and configuration changes. Experience and knowledge of transactional, finance and/or payroll processes is essential as well as experience of configuration management and testing.

In the role you will be part of a functional support team co-ordinating the completion of a range of sys admin responsibilities as well as daily activities relating to support desk and issue resolution. You will also undertake system corrections and improvements to ensure efficient and effective processing within the councils Enterprise Resource Planning application, Unit4. Knowledge of the Unit4 application would be desirable as would experience in a similar system or position.

Responsibilities will include, but are not limited to:

Provide frontline support for Unit4 system administration and functional configuration.
Maintenance and administration of system settings and attributes.
Co-ordinate delivery of incident testing and resolution.
Monitoring system performance and resolving/supporting defect calls.
Supporting the implementation of system maintenance updates and investigating/troubleshooting errors that may arise.
This role would suit someone with IT experience in ERP applications and knowledge of Microsoft Office. The role requires excellent communication skills and an ability to interpret and present data in a meaningful way. A pro-active and positive attitude with the ability to manage priorities effectively within a fast-paced environment is key.

An understanding of finance and payroll processes is vital to support team members in creating a positive and effective working environment and maintain customer relationships. Proven experience of analysing and documenting complex business processes and configuration management to ensure procedures are effective and completed successfully is also required.

This is a hybrid post which means working in one of our modern ‘Hub’ style offices in locations across the borough as well as the opportunity to work from home where suitable. The benefits of working for the Council go well beyond making a difference to people’s lives, as well as working within a supportive environment with people who share your values you will have access to a range of benefits.

For an informal discussion about the role contact Emma Lawton Emma.Lawton2@cheshirewestandchester.gov.uk

Proud member of the Disability Confident employer scheme

Here at Cheshire West and Chester Council we are leading the way with an innovative service approach to supporting young people experiencing significant mental health distress. Along with our colleagues at Cheshire and Wirral Partnership NHS Foundation Trust, we have developed a first of its kind initiative called ‘The Nook’. 

The Nook aims to support young people transitioning out of Tier 4 mental health provision, prevent admission and readmission to Tier 4 and prevent young people experiencing entry to Local Authority Care.  The scheme will act as a gradual step down from Tier 4 inpatient setting, or a point of stabilisation to prevent escalation of needs, by providing a trauma informed support and intervention setting in a domestic property for a young person aged 12-17. The young person and their family will utilise this service together with wraparound support and intervention from social care and health staff. Targeted, evidence-based interventions with the young person and their family will build skills, resilience, and confidence before they transition, with outreach support, back to their family home.

The successful candidate will be responsible for ensuring those young people being provided with support from The Nook receive a robust and needs led approach to their care.  They will have management responsibility for the in and outreach support provided to young people within The Nook property and the family home. They will be responsible for ensuring that collaboration within the partnership works to provide services for young people that are both timely and relevant.

The base for the role will be The Portal, Ellesmere Port. The Nook will form part of the already well-established Intervention Hub which provides services to children and their families with social worker involvement and children supported by child in need, child protection and looked after planning.   As Senior Practice Lead for The Nook, you will be an integral part of the leadership team for the Intervention Hub and will be crucial to quality assurance, service delivery and ensuring there is a multi-agency response to young people accessing the Nook.
Some key responsibilities include:

Management and supervisory responsibility for 8 Family Intervention Workers.
Partnership working with health colleagues to ensure there is clinical oversight gained within the supervisory process to support practice within the service.
Supporting service design as part of a multi-disciplinary team.
Reviewing service performance against agreed indicators and implement and embed changes and developments alongside the Service Manager.
Overseeing the workflow into the team.
Providing direct support to team members with complex workloads, the facilitation of associated meetings and safeguarding responses.
Being a key leader in relation to multi-disciplinary meetings with health colleagues.
Being flexible with the existing practice manager group to support across the service.
Responding to concerns and complaints that may be raised in a courteous and professional way.
Working closely with HR and legal on a number of issues.


As an employee of the local authority, you will have access to range of benefits including:
Competitive salary
Annual leave – you will receive 26 days annual leave per annum rising to 31 days after five years continuous Local Government service.
Grow your own culture – we have a career progression structure to support your professional development.
Working rewards – we have a variety of schemes available to employees which include; additional annual leave, care and cycle purchase scheme, home and electronics purchase scheme in addition to discounts at a wide range of gyms, high street and online retailers.
Pension scheme – our Local Government Pension Scheme is a career average pension scheme with employee contributions of between 5.5% and 8.5% and the employer contribution currently of 23.8%.  the scheme includes ill health and death in service benefits after two years membership.
Employee assistance programme – 24 hours, seven day a week lifestyle support for when you or your family need a listening ear from a qualified advisor on a wide range of personal or work issues.
Modern ‘Hub’ offices – bright positive and collaborative working spaces at 3 locations across the borough.
Staff Networks – we have a wide range of staff networks to help create an inclusive work environment.
As a senior practice lead, you will receive the following additional supports and opportunities:

High quality supervision with your own personal development plan to support your career and learning aspirations.
Supplementary clinical supervision from a health clinical lead to ensure education and training around trauma-based interventions and formulations.
Involvement in the delivery of an innovative initiative in partnership with a multi-disciplinary team.
Support to achieve a work life balance with flexible and remote working arrangements available, including up to date IT equipment and a smart mobile phone.
High quality training and development opportunities.
Experience a working environment with a strong reflective practice framework.
Access to free parking at all our office locations.


Our Children's Social Care workforce is passionate and committed to improving outcomes for children in our Authority by providing a consistent, high quality service to children and families, together with the support from a stable leadership and management team. We are committed to a culture of shared learning and development in which everyone has a part to play to ensure that our services to children and families focusses on positive outcomes. 

If you have any queries about this vacancy, please don't hesitate to contact: carmel.cameron@cheshirewest.gov.uk.

Proud member of the Disability Confident employer scheme