About us
We are a locally focused charity with approximately 100 volunteers and employees providing free, impartial, social welfare advice and information on a wide range of issues to residents of Cheshire West. As an employer we offer flexible working when possible, an enhanced holiday entitlement and enhanced sick pay. We are committed to supporting health and well being within the workforce and provide an accessible Employee Assistance Programme for all employees.
About the role
This is a new project focused on developing and establishing a team of community volunteers in designated marginalised areas within Cheshire West and Chester to (a) help residents who are finding it hard to access information about the services and support available to them and (b) develop the skills of volunteers to improve employability and/or wellbeing.
Key responsibilities
To recruit, train, develop and establish sustainable teams of volunteer Information Assistants in multiple venues across the district
To coordinate and support volunteers in community venues to provide a face to information service
To promote the information service to the local community
To develop and establish a productive ongoing relationship with the designated partner organisations
About you
You will have proven experience of successfully supporting the promotion of volunteer opportunities as well as the recruitment, training and ongoing engagement and recognition of volunteers and the value of their contribution to the service.
Citizens Advice Cheshire West is committed to equality and diversity and welcomes applications from all sections of the community.
Citizens Advice Cheshire West treats your personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in our job applicant privacy notice at https://www.citizensadvicecw.org.uk/job-applicant-privacy-policy
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
