Total 2 customer service job vacancies in exeter devon ex10 2pq

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? One of the UK's leading protection, savings and retirement providers currently has opportunities for exceptional Customer Service Representatives to join their team in Exeter.

Offering a starting salary of £23,400 as well as an attractive benefits package including an annual bonus scheme based on company and personal performance, cycle to work scheme, a competitive pension for which the will double match the amount you pay, up to 14%, plus up to 20% discount on life products for you and your immediate family.

Full-time and part-time roles available with a variety of lengths of contract on offer, from 6, 9, 12 months as well as permanent. A hybrid working model can be offered after an initial 3-6 month training period.

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The Role
As part of the busy Customer Response Team, you'll be the first point of contact for customers, providing excellent service in every interaction through all communication channels, mainly via telephone communication or by email.

The company's core products are life insurance, critical illness protection as well as pensions and retirement savings.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. Some of these calls may be a little difficult, but you'll be providing care and support to people during challenging points in their lives - your contact with them could have a really positive impact during an otherwise difficult time.

The team is massively supportive and everyone is there to help each other. You'll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios.

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The Candidate
- Previous experience providing outstanding customer service, various backgrounds considered (contact centre, retail, hospitality, healthcare)
- Great communication skills and a real talent for making customers feel special
- Excellent listening skills, able to use your initiative to solve problems and create solutions that delight customers
- Confidence in handing difficult and sensitive conversations
- Strong IT skills, and a good understanding of Microsoft Office programmes

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The Package
Starting salary £23,400 with the following benefits…
- A number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Generous company pension, annual bonus scheme, discount of company's offerings, plus much more
- Plenty of scope for progression many of Team Leaders and managers started out in Customer Service roles

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The Company
You'll be joining a leading UK protection, savings and retirement provider, established in 1843 and employing 1,300 people across the UK, committed to equal opportunities as well as offering a range of well-being initiatives to encourage positive mental health in and out of the workplace.

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Interested? If you think you're right for this Customer Service Representative role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We are delighted to present an exciting opportunity for an Area Service Manager to join a dynamic and innovative organisation within the care sector. Our client, a leading provider of support services for adults with complex needs, is looking for a dedicated and experienced individual to oversee 2 services in Exmouth and Torbay.

• Annual salary between £27,000 - £30,000
• Comprehensive health and wellbeing package, including 24/7 health support, legal advice, online GP, diet and nutrition advice
• 28 days holiday, inclusive of bank holidays

The Role:

As the Area Service Manager, your responsibilities will include:

• Overseeing the operation of two supported living services, providing care for a total of 14 individuals with learning disabilities, mental health issues, and autism
• Managing Team Leaders at each service
• Ensuring compliance and timely completion of tasks through effective delegation
• Conducting audits and medication checks
• Participating in the recruitment process for support staff
• Liaising with service users, carers, families, and external agencies

The Candidate:

The ideal candidate for the Area Service Manager role should:

• Have a minimum of NVQ Level 3, with the opportunity to progress to Level 5
• Have experience in team management
• Be adaptable and willing to take on various responsibilities
• Be a driver, as travel between the two services is required
• Be able to work Monday to Friday, 9am - 5pm, with occasional weekend visits

The Package:

As the Area Service Manager, you will receive:

• An annual salary between £27,000 - £30,000
• A comprehensive health and wellbeing package
• 28 days holiday, inclusive of bank holidays
• Access to an annual awards ceremony
• Opportunities for professional development

Our client is a dynamic and innovative company specialising in supporting adults with complex needs, including Autistic Spectrum Disorder, Learning Disability, and Mental Health Needs. Based in the West Midlands, they have grown to include services across the Midlands, South East, and South West of England. They currently support over 700 adults and employ around 1200 people across the country.

This is a fantastic opportunity for an experienced manager looking to make a real difference in the lives of individuals with complex needs. If you have the skills, experience, and passion to excel in the role of Area Service Manager, we would love to hear from you.

If you have experience or interest in similar roles such as Service Manager, Care Manager, Supported Living Manager, Residential Service Manager or Care Home Manager, this Area Service Manager role could be the perfect fit for you.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.