Total 5 fb tourism hospitality job vacancies in washington navy yard district of columbia

Night Porter - Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for again and again by providing the comfort and quality that travellers expect from us while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To ensure the smooth and efficient running of the hotel to the satisfaction of all guests needs
To ensure the security of hotel guests and hotel as a whole and to provide services for hotel guests.
Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety
Check hotel guests in and out, and assist with luggage when required
Operate the hotel switchboard and deal with all internal and external calls, according to procedure
Order and deliver guest’s newspapers and correct charging and controls
Action early morning calls at the time specified and to the standards laid down
The preparation of Room Service orders and service to the rooms when required
Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary
To have a thorough knowledge of and adherence to the law with regards to the following company regulations
Undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position


WHAT YOU SHOULD BRING:


Available to work between the hours of 11pm and 7am (approx.)
Desire and ability to learn
Strong communication skills
Ability to work alone for periods of time during the night shift due to size of building
Ability to organise self and multitask
Flexible and adaptable
Attention to detail
Customer focused / can-do attitude
Understand the Hotel / Company standards, products and services


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hour/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discounted rate to Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (with options to upgrade)


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Front Office Supervisor - Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To assist in the management all aspects of the Front Office (for example guest registration, concierge/porter services, business centre, telephone services and guest reservations) to deliver a guest experience that is unique and brings the brand to life.
To Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members
Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
To ensure staff are properly trained and have the tools and equipment to carry out their duties
To ensure that your team are developed to provide a hospitable service in line with the operating standards and procedures/brand standards.
Develop interactive customer relations and be aware of any possible future requirements, relaying such information and ideas to the Front Office Manager for the enhancement of customer expectation
Be pro-active in getting things done and exceeding expectations of both guests and colleagues where possible
To develop your team to anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates guest satisfaction.
To actively support other departments and take action when assistance is needed. To ensure that the whole of hotel operations run smoothly from the guest prospective with the main focus on guest services desk and breakfast / evening reception areas.
To have a full understanding of all systems and programmes e.g. MARSHA, Opera, Marriott’s Bonvoy programme.
Perform other duties as assigned


WHAT YOU SHOULD BRING:


Minimum 1-2 year’s previous experience of a Supervisory role, from an Internationally recognised brand hotel
Candidates with a strong Front office background are preferred
A good working knowledge of Opera PMS, and MARSHA is desired
Previous work experience in a Marriott Brand is desired


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hour/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discount for Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (and with options to upgrade)


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Receptionist/Guest Service Representative - Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises.
To have a full working knowledge of the reward programme and its benefits – taking every opportunity to enrol new members.
Ensure that all charges are correctly posted to the guests bills following the standard procedures.
Deal with cash, cheque and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately.
Ensure all messages received for guests are passed on accurately and as quickly as possible.
Operate the hotel switchboard and deal with all internal and external calls, according to procedure.
Deliver a guest experience that is unique and brings the brand to life.
Anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates guest satisfaction.
Ensure brand values are implemented in the hotel’s daily operations.
To actively support other departments and take action when assistance is needed.
Ensure that the whole of hotel operations run smoothly from the guest prospective.
To have a full understanding of all systems and programmes e.g. MARSHA, Opera, Marriott’s Bonvoy programme.
To display a pro-active and innovative approach to training
Some Duty Manager activities may be included


WHAT YOU SHOULD BRING:


Excellent customer service skills with the ability to understand and anticipate guest needs.
High level of product, service and location knowledge to enhance the guest experience.
Demonstrate a service attitude that exceeds expectations.
Candidates with a strong Front office background are preferred
A good working knowledge of Opera PMS, and MARSHA is desired
Previous work experience in hospitality is essential
Strong people skills with great Teamwork


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hours/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discount for Marriott and Cycas hotels (e.g.- book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (and with options to upgrade)


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Maintenance Manager – Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To direct the activities of the Engineering Department to ensure the achievement of established quality and guest service standards.
Perform preventive/regular maintenance and repairs to all areas of the hotel.
Responsible for maintaining a clean/organized maintenance area for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures and equipment.
Adopt a pro-active approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget/control expenses with a focus on energy management, preventive maintenance and capital planning.
Lead hotel renovations and other projects, negotiate contracts and ensure timely completion of projects within budget.
Have thorough knowledge of all plants and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
Be responsible for the Planned Preventative Maintenance schedule ensuring all tasks are carried out in accordance with the schedule.
Carry out weekly fire alarm checks within the hotel and act in line with standards operating procedures.
Maintain/order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives
May be responsible for hotel security to minimise risk of theft, crime and other hazards
Have knowledge of and manage hotel security, emergency procedures, FLS and crisis management.
Host the monthly FLS and Crisis Management meetings and distribute the meeting minutes.
Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety Procedures. Act as Clerk of Works to regulate work carried out by contractors.
Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels.
Respond to call outs in line with rota and department standard practice.
Perform other duties as assigned. May also serve as a manager on duty.


WHAT YOU SHOULD BRING:


Hands-on experience in managing all the key functions required of a Maintenance Manager, also a comprehensive understanding of functions such as finance, safety, health and hygiene.
Be able to foster collaboration with all stakeholders and has experience to deal and negotiate with contractors, suppliers and other partners.
Must possess strong analytical skills and the ability to communicate the results clearly, through monthly performance reports and other relevant sources.
Excellent interpersonal skills, capable of maintaining presence and communicating effectively at all levels within the hotel, Marriott Hotels and Cycas and other key stakeholders.
Must be a strong leader who has empathy and an ability to motivate and mentor others to deliver the agreed operational strategy and desired outcomes within allocated time frames.
Be a self-starter with excellent attention to detail and have the ability to establish a process for activities that lead to the implementation of the agreed operations strategy, systems, procedures or outcomes.
Comfortable with accountability and makes considered business decisions willingly and in an analytical and strategic manner.


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hours/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discount for Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (and with options to upgrade)


Cycas is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company and have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo.

Both properties have together 74 suites & studio apartments which come fully equipped with everything our guests will need to make themselves settle in and feel at home – a comfy bed, an efficiently designed kitchenette and space to unwind as well as laundry facilities on site.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

Both hotels are managed by Cycas Hospitality – We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.

Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have a hands-on approach, always come to work with a smile and want to make sure everyone arounds you leaves smiles as well than read on – you are just the character we are looking for. We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

The Lincoln Suites and Stow Away – Waterloo offers guests a unique experience from traditional hotels. With us you will find somewhere that feels like a home. All our rooms have more living and working space than you would find in a conventional hotel guest room. Reporting to the Cluster General Manager, your core purpose will be:

DUTIES & RESPONSIBILITIES:

Key Tasks includes –


Maintain and develop the maintenance reporting procedure to ensure that Hotel defects are reported, recorded and repaired as quickly as possible
Lead a daily schedule for the hotel maintenance team in response to guest feedback, general hotel requirements from The General Manager and department requests in accordance with the preventative maintenance plan



Responsible for all Hotel’s on-site contractor activity ensuring they all comply with H&S.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Establish and manage an effective room maintenance program.
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.



Develop, implement and manage all health and safety policies, including raising awareness within the Hotels and issuing all permits to work.
Ensure statutory compliance checks are carried out in accordance with current legislation and company policy, in a timely manner and that findings are recorded in the appropriate place and any necessary action taken.
Ensure all equipment are maintained in good working order and all necessary checks are regularly completed.
Carry out training as necessary to ensure all staff work safely, and to the required company standard.
To identify and report hazards and maintenance requirements.
Carry out regular checks on work to help illustrate an improvement in the quality and finish of the Hotels.
Ensure that any subcontractor on-site works to the required standard, completes all the necessary paperwork and completes the job to the specification set out.
Maintain continued improvement in the Environmental performance of Hotels and monitor.
Ensure materials are kept safe, accounted for, and also ensure a base stock of certain items is at hand to make speedy repairs.
To comply with statutory and legal requirements for Fire, Hygiene, Health and Safety, Licensing and Employment Law, and water hygiene to ensure that members of the Team are also aware of these requirements.
Maintain stock control and process orders
Be part of the escalation process and be available to attend emergencies when necessary
Develop and maintain relationships with our preferred suppliers to drive quality.
Undertake mains repairs in a timely and efficient manner minimising disruption to guests


WHAT YOU SHOULD BRING:


Great attention to detail.
Is proficient in painting and decorating.
IT literate
Have previous experience working in hotels.
Be hands-on.
Can demonstrate an understanding of budgeting control management and planning.
Excellent understanding of Health and Safety in the Workplace..
Proven fault-finding and problem-solving skills within buildings.
Have experience of managing projects/staff
Experience of working with and managing contractors
Fluency in English.
A sense of humour.


EXCELLENT COMPANY BENEFITS


Full Time £40,000.00 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.


We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***