Total 3 job vacancies by H2O Recruitment & Training Services Ltd

The Role of Internal Sales Advisor

My client are are looking to recruit an experienced and professional Internal Sales Advisor based at their Head Office in Fareham, who has the skills and competencies to successfully secure and process orders over the telephone.

The role of Internal Sales Advisor involves the following main key tasks:

- Providing a high level of customer service over the telephone

- Securing an order by converting a call into a confirmed order

- Upselling products/services wherever practicably possible

- Processing orders and bookings

- Taking payment details and processing the payment

- Dealing with customer enquiries and queries

- Various general office administration duties

- Supporting other members of the team.

Excellent telephone manner - remaining friendly, polite, and professional at all times.
Great communication, interpersonal, and IT skills.
Very good attention to detail to ensure accuracy of information, e.g correct address, post code, contact name, contact numbers, and location details.
Very good sales experience with knowledge and understanding of the sales process and upselling.
Good organisation skills, with the ability to use own initiative.
Hardworking and conscientious.
Positive, motivated, and pro-active.
Reliable, flexible, and adaptable.
Ability to remain calm and patient when under pressure.
Ability to work within a busy and fast-paced customer focused sales environment.
Benefits

Workplace pension scheme
Death in Service Life Cover after 1 year’s service
Free uniform
Free parking

My client have a fantastic opportunity to join their team as a Commercial Manager

Are you ready to take on a pivotal role in driving the growth and success of a dynamic team?

My client are experiencing exhilarating growth and presenting a fantastic opportunity for a talented Commercial Manager to join their dynamic team in Whiteley. In this pivotal role, you'll be a vital member of the Commercial Team, providing essential support to the Head of Commercial by overseeing a small team of trading specialists.

Your responsibilities will include conducting comprehensive trading evaluations for their EU wholesale partners and ensuring the continual enhancement of profitable trading practices.

You'll collaborate closely with our Marketing Manager and E-Commerce Manager, while also spearheading initiatives in commercial analytics and process optimisation. Join them in driving forward their ambitious objectives and shaping the future of their trading operations.

The Details:

Location - Fully office based in Whiteley, Hampshire

Hours - Full-time 37.5 hours per week, Monday to Friday 8:30am - 5:00pm (no evenings, weekends or bank holidays!)

Holiday - 29 days per year PLUS additional leave for late starts, early finishes, long lunches, appointments

Your role will involve (but is not limited to):

Maintain and refine profitable trading activity through analytics, process changes, deploying new metrics and team development
Effective communication of commercial performance and relevant metrics to appropriate stakeholder
Support the Head of Commercial to oversee and progress projects relating to commercial performance
Lead and develop the skillset of the trading specialist team
Analyse and forecast commercial activity including seasonal depreciation projection
Co-ordinate marketing activity with the Marketing Manager
We are looking for someone who:

Has at least 2 years experience in a similar role
Has at least 2 years in successfully leading and managing a team, with a commitment to developing individuals within the team
Has experience in buying and selling through arbitrage
Has experience of B2C sales
Has a clear understanding of financial measures of performance
Is self-motivated and committed to drive performance and growth
Strong Excel skills, in particular Pivot tables, VLOOKUP
Works collaboratively with other leaders to achieve the business objectives
Is comfortable working in a fast-paced, dynamic environment, and can adapt to the changing business requirements
What can we offer you?

Opportunities for progression and development throughout your career
One-team, win-together culture
Quarterly group-wide social events
Christmas party awards & prizes
Referral bonus scheme
Company pension
Onsite bar to enjoy on a Friday with the team
Your birthday off work
Mytime allowance for appointments, starting later, finishing earlier (no need to use annual leave)
Free gym membership and complimentary Myzone Switch heart rate monitor with team challenges and incentives
Discounts on mobile phones and broadband
Free parking

My client have an exciting role to join their team as an Ecommerce Manager.

Are you ready to spearhead the evolution of the business and drive its growth beyond conventional boundaries as their new Ecommerce Manager?

My client are experiencing exhilarating growth and presenting a fantastic opportunity for a talented Ecommerce Manager to join their dynamic team. The are seeking an experienced Ecommerce Manager to lead the charge in enhancing the performance of their resale arm. In this role, you will oversee projects aimed at optimising their platform to drive sustained growth beyond traditional pathways. Working closely with the Marketing Manager, Developers, Designers, and Head of Commercial, you'll play a pivotal role in shaping the future success of the business.

The Details:

Location - Whiteley

Hours - Full-time 37.5 hours per week, Monday to Friday 8:30am - 5:00pm (no evenings, weekends or bank holidays!)

Their mission is to provide a fast, simple, and reliable service, giving the customer the confidence to keep coming back.

Your role will involve (but is not limited to):

Maintain and refine profitable trading activity through analytics, process changes, deploying new metrics and team development
Effective communication of commercial performance and relevant metrics to appropriate stakeholder
Support the Head of Commercial to oversee and progress projects relating to commercial performance
Lead and develop the skillset of the trading specialist team
Analyse and forecast commercial activity including seasonal depreciation projection
Co-ordinate marketing activity with the Marketing Manager
We are looking for someone who:

Has at least 2 years experience in a similar role
Has at least 2 years experience growing a B2C ecommerce store
Has knowledge of ecommerce practices and strategies
Has a strong knowledge of online marketing basics (SEO, PPC, social strategies)
Has a strong knowledge of ecommerce analytics tools (GA4, Mouseflow, Semrush)
Has a clear understanding of financial measures of performance
Is self-motivated and committed to drive performance and growth
Strong Excel skills, in particular Pivot tables, VLOOKUP
Works collaboratively with other leaders to achieve the business objectives
Is comfortable working in a fast-paced, dynamic environment, and can adapt to the changing business requirements
What can we offer you?

Opportunities for progression and development throughout your career
One-team, win-together culture
Quarterly group-wide social events
Christmas party awards & prizes
Referral bonus scheme
Company pension
Onsite bar to enjoy on a Friday with the team
Your birthday off work
Allowance for appointments, starting later, finishing earlier (no need to use annual leave)
Free gym membership and complimentary Myzone Switch heart rate monitor with team challenges and incentives
Discounts on mobile phones and broadband
Free parking