Total 53 customer service job vacancies in scottsdale arizona

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or result in you losing consideration for the job. The incumbent:

• Collaborates with the medical staff and other health care providers to ensure coordination with the overall care plan.
• Prepares nutrition care plans for each patient/family with short-term and long-term goals that are mutually developed and adopted.
• Provides counseling that is evidence-based and patient focused and specifically relevant to the expressed needs of the patient.
• Communicates effectively between other members of the health care team. Shares information, concerns, and feedback to provide the best comprehensive health care to each patient.
• Participates in peer review/competency on an annual basis.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Performs a wide range of complex occupational therapy duties requiring an advanced practical knowledge of occupational therapy, evidence-based medicine and data collection.
• Responsibilities include providing evaluation and therapeutic interventions to a full range of ill and injured individuals with needs concerned with, but not limited to, physical rehabilitation, musculoskeletal extremity injury, spine complications and/or injuries, neurological injuries/impairments, pediatric development, post-operative care, pain, cognitive disorders, and concomitant behavioral health disorders.
• Develops and implements complex, goal-oriented treatment plans for patients presenting with a multiplicity of dysfunction and impairments in physical, functional and adaptive areas such as, functional daily activities, adaptive sports, reconditioning, injury prevention, human performance optimization, pain impairments, and reintegration.
• Applies the use of therapeutic modalities and new integrative techniques and technologies for the purpose of evaluation and ongoing treatment. Therapeutic modalities may consist of, but are not limited to, traditional physical agents such as air, water, electricity, sound, and radiant energy; therapeutic exercise; therapeutic massage; soft tissue mobilization; manual therapy.
• Fabricates custom upper extremity orthoses and also designs, fabricates, or recommends adaptive equipment to improve function, or as part of post-operative or post-traumatic injury treatment that is typical of a comprehensive hand therapy practice.
• Provides patient/family education on the injury/disease process and its effect on function, joint protection, energy requirements, ergonomic needs, activity modification and progression of function or changes in impairments.

• Exercises mature judgement using a wide range of therapeutic skills in the assessment, diagnosis, and treatment of patients and their family who present with problem and management of acute and chronic mental illness with patients of all ages.
• Provides community-based, integrated treatment plans and furnishes continuing clinical services to patients and families.
• Provides Navajo and English interpretation for clients, patients and general community to answer questions regarding services, scheduling and assists providers.
• Works with other health technicians and psychologists.
• Assists in organizing and working with the health/community teams to plan, develop and implement integrated behavioral health programs that meet the needs of the public in the service area.
• Participates in departmental quality monitoring and performance improvement activities, planning, data collection and
  reporting

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Acts as a Nurse Improvement Specialist for assigned unit. Teaches and serves as a resourceful person for inpatient nursing staff to conduct active panel management. Works with the Service Unit Performance Improvement Specialist to ensure compliance with Joint Commission and CMS standards. Interacts and collaborates with members of the multidisciplinary health care team and clinical improvement teams on an ongoing basis and participate for clinical decision making process, to optimized the roles of each care team members and to develop methods to monitor performance of nursing staff in their team roles and communicates performance of team members to supervisors of each unit. Provides performance improvement expertise and guidance to inpatient improvement teams to ensure that improvement teams utilize the model of improvement in alignment with service unit mission and goal that allows ideas of change, measures of success, action plans, and tests of change to spread improvements. Performs a full range of patient care duties and assesses medical legal implications for performing practice and activities to age-appropriate care. Maintains clinical competence and expertise in specialty area; provides skilled and comprehensive nursing care to patients, who because of the extensiveness and complexity of their condition, require frequent adaptation of the unusual nursing procedures; closely observes patient for conditions which may require emergency measures; exercises sound judgement in interpreting observations to the provider and initiating emergency measures. Participates in advance cardiac, trauma, pediatric and neonatal advance life support.

THIS POSITION IS BEING RE-ADVERTISED TO SOLICIT ADDITIONAL APPLICATIONS. APPLICANTS WHO APPLIED PREVIOUSLY NEED NOT REAPPLY UNLESS SUBMITTING UPDATED AND/OR MISSING INFORMATION.

Radiographic Functions:

• Provides ISI Radiology Picture Archive Communication System (PACS) and Resource Patient Management System (RPMS) Informatics training to all technologist to include federal and contactor staffing.
• Provides BPRM scheduling training to all staffing that schedules for the modalities (CT, DR, MRI, Ultrasound, Mammography, and DEXA).
• Performs a wide variety of very complex radiologic techniques and positions for examinations of patients, to aid in the diagnosis of disease or injury. Performs a complex and highly skilled examination for the detection and early treatment of otherwise undetected diseases.

• Responsible for day-to-day operation of the Radiology applications package in RPMS and its interface with Radiology applications such as PowerScribe Voice Recognition, Picture Archive and Communications System (PACS), tele-radiology communication connection.
• Serves as the liaison for the Radiology Department's Information Technology needs and works with the IT Help Desk, PACS administrator, IT staff to address Information Technology issues.
• Ensures the rigorous application of information security/information quality assurance policies, principles, and practices to the delivery of the Radiology applications/software.
• Maintains records of users within Medical Imaging and notifies IT of personnel changes.

This Clinical Director position is located in the Clinical Services division at the Colorado River Service Unit, Peach Springs Health Center (PSHC). The incumbent is responsible for the clinical organization, planning, implementation, and evaluation and provides comprehensive primary care for family practice model in the ambulatory setting. This position reports to Supervisory Physician (Clinical Director) and Health System Administrator on site.

• Provides direct and indirect supervision to health care professionals located in Peach Springs Health Center and the Supai Health Station.
• Evaluates subordinate employees and/or supervisors and acts as reviewing official for evaluations of employees.
• Participates in making selections of subordinate employees and recommends approval of employee selections in filling vacancies.
• Provides comprehensive primary care for family practice model in the ambulatory setting from childbearing age to elderly, including acute care level of care.
• Evaluates patients for medical conditions and establishes and implements an appropriate care plan and provides emergency care as required.

• Provides primary receptionist services with excellent customer service; receiving and directing incoming calls on a multiple line telephone system.
• Interview all patients eligible for Medicare and Medicaid benefits to ensure they understand the entitlement in Indian Health Service facilities.
• Provides information counseling and assistance services to beneficiaries concerning their health benefits as part of the Indian Health Service criteria.
• Initiates medical authorizations for services for internal and external health services for qualified Native Americans.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Performs a wide range of complex occupational therapy duties requiring an advanced practical knowledge of occupational therapy, evidence-based medicine and data collection.
• Responsibilities include providing evaluation and therapeutic interventions to a full range of ill and injured individuals with needs concerned with, but not limited to, physical rehabilitation, musculoskeletal extremity injury, spine complications and/or injuries, neurological injuries/impairments, pediatric development, post-operative care, pain, cognitive disorders, and concomitant behavioral health disorders.
• Develops and implements complex, goal-oriented treatment plans for patients presenting with a multiplicity of dysfunction and impairments in physical, functional and adaptive areas such as, functional daily activities, adaptive sports, reconditioning, injury prevention, human performance optimization, pain impairments, and reintegration.
• Applies the use of therapeutic modalities and new integrative techniques and technologies for the purpose of evaluation and ongoing treatment. Therapeutic modalities may consist of, but are not limited to, traditional physical agents such as air, water, electricity, sound, and radiant energy; therapeutic exercise; therapeutic massage; soft tissue mobilization; manual therapy.
• Fabricates custom upper extremity orthoses and also designs, fabricates, or recommends adaptive equipment to improve function, or as part of post-operative or post-traumatic injury treatment that is typical of a comprehensive hand therapy practice.
• Provides patient/family education on the injury/disease process and its effect on function, joint protection, energy requirements, ergonomic needs, activity modification and progression of function or changes in impairments.

• Assesses the full scope of the patient's needs by performing nursing functions based on the nursing process, including interview of patients, family members, review of medical record, and documentation of all findings.
• Shares in the responsibility for the maintenance of patient records. Records observations relative to patient condition, nursing intervention and patient reaction.
• Provides age appropriate care and treatment to all patients, such as observing patients as required for change in vital signs and reports adverse symptoms.
• When certified, administers medication under the supervision of a professional nurse. Incumbent may administer prescribed medications by oral, subcutaneous and intravenous routes.
• Under the supervision of the Nurse Manager, serves as team leader by managing unit activities.

• Procures Architect-Engineering and Facility Construction services above the Simplified Acquisition Threshold (SAT) which after receipt of requisitions, determines the appropriate contracting method.
• Collaborates with project officers and program officials to define procurement requirements including proposed scope of work/specifications, evaluation criteria, pricing schedule, milestone dates, independent government cost estimate (IGCE), type of procurement process, subcontracting opportunities and requirements, terms of contract, drawings and reference documents, and selection of technical evaluation committee members.
• Reviews requests for contract (RFC) for the procurement of major facility construction, A-E services and other procurements as assigned for compliance and acceptable level of detail commensurate with the scope and complexity of the identified requirement.
• Analyzes the requirement and determines the method of procurement; reviews justifications for sole source and prepares documentation and posts to the Government Point of Entry (GPE) Federal Business Opportunities (FBO) website as applicable; and determines applicability of requirements.
• Researches, prepares and issues solicitation and contract documents. Organizes, coordinates and performs the bid opening process or leads the proposal evaluation process.
• Completes documentation of the award decision, ensure adequate competition, consider government sources of supply, set aside-determination, and obtain all necessary reviews and approvals, as applicable.
• Administers assigned contracts in accordance with contractual terms and conditions, IHS policy, and all regulations. Ensures compliance with contract requirements including deliverables, schedule, quality, price/cost, notices, insurance, etc.
• Evaluates, negotiates and prepares all documentation to execute and resolve all contract modifications, change orders and requests for equitable adjustment (REA).
• Guides and performs analyses of the program needs and determines strategies that best fit the requirements of the program.
• Collaborates and provides technical assistance to the program offices in developing annual acquisition planning documents.
• Assists client offices in developing acquisition strategies, acquisition planning documents, and mutually agreeable milestone schedules that lead to achieving identified program goals and requirements for major projects/contracts.

• Receives notification and referrals for non-IHS and IHS referred care through hard copy or the automated referred care system
• Verifies and determines patient's eligibility for Medicare, Medicaid, Private Insurance, VA or other potential alternate resources
• Researches matters thoroughly based on appropriate regulations or other mandatories prior to rendering work product
• Prepares memoranda for correspondence for the reviewing appeals officer, identifies deficiencies and recommends appropriate course of action
• Performs prescreening process for potential eligibility and gathers pertinent information utilized to determine PRC eligibility and potentially eligibility for alternative resources
• Conducts in-depth face-to-face interview or by telephone with patients and/or families to ensure accurate completion of enrollment application
• Ensures that PRC funds are available prior to issuance of obligating documents on behalf of the government
• Initiates medical authorizations and denial of service for inpatient/outpatient/ancillary medical services for eligible IHS beneficiaries
• Maintains complete fund control records for health services funds allotted
• Issues correspondence to patients, health care providers and other agencies
• Assures request for contracts are submitted with work specifications
• Tracks all referrals to non-IHS facilities to include those referrals to other IHS facilities to support Case Management activities

• Coordinating services through community wellness planning and community health information tracking program to include community assessment planning.
• Implement and evaluate project services such as facilitation of focus groups, interview with patients, identification of patient knowledge, attitude, behaviors and beliefs regarding health issues.
• Assists in conducting data collection for program evaluation consistent with Health Promotion strategies.
• Assists in the implementation of evidence-based prevention education programs.
• Develop and implementation of continuous quality improvement program.
• Provide Technical Assistance with potential local service unit funding mechanism/process such as grant writing.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Acts as a Nurse Improvement Specialist for assigned unit. Teaches and serves as a resourceful person for inpatient nursing staff to conduct active panel management. Works with the Service Unit Performance Improvement Specialist to ensure compliance with Joint Commission and CMS standards. Interacts and collaborates with members of the multidisciplinary health care team and clinical improvement teams on an ongoing basis and participate for clinical decision making process, to optimized the roles of each care team members and to develop methods to monitor performance of nursing staff in their team roles and communicates performance of team members to supervisors of each unit. Provides performance improvement expertise and guidance to inpatient improvement teams to ensure that improvement teams utilize the model of improvement in alignment with service unit mission and goal that allows ideas of change, measures of success, action plans, and tests of change to spread improvements. Performs a full range of patient care duties and assesses medical legal implications for performing practice and activities to age-appropriate care. Maintains clinical competence and expertise in specialty area; provides skilled and comprehensive nursing care to patients, who because of the extensiveness and complexity of their condition, require frequent adaptation of the unusual nursing procedures; closely observes patient for conditions which may require emergency measures; exercises sound judgement in interpreting observations to the provider and initiating emergency measures. Participates in advance cardiac, trauma, pediatric and neonatal advance life support.

THIS POSITION IS BEING RE-ADVERTISED TO SOLICIT ADDITIONAL APPLICATIONS. APPLICANTS WHO APPLIED PREVIOUSLY NEED NOT REAPPLY UNLESS SUBMITTING UPDATED AND/OR MISSING INFORMATION.

This Clinical Director position is located in the Clinical Services division at the Colorado River Service Unit, Peach Springs Health Center (PSHC). The incumbent is responsible for the clinical organization, planning, implementation, and evaluation and provides comprehensive primary care for family practice model in the ambulatory setting. This position reports to Supervisory Physician (Clinical Director) and Health System Administrator on site.

• Provides direct and indirect supervision to health care professionals located in Peach Springs Health Center and the Supai Health Station.
• Evaluates subordinate employees and/or supervisors and acts as reviewing official for evaluations of employees.
• Participates in making selections of subordinate employees and recommends approval of employee selections in filling vacancies.
• Provides comprehensive primary care for family practice model in the ambulatory setting from childbearing age to elderly, including acute care level of care.
• Evaluates patients for medical conditions and establishes and implements an appropriate care plan and provides emergency care as required.

• Performs installation, inspection, testing, maintenance, calibration, repair, and modification of complex biomedical, x-ray and dental instrumentation, and complex support equipment systems made up of multiple systems.
• Formulates methods of techniques to perform preventive maintenance on and to assure operation and safety of biomedical, x-ray and dental equipment.
• Insures compliance with regulating agencies for medical devices (FDA) and radiation safety (NCRP), and takes corrective action if radiological systems and medical devise are in non-compliance.
• Consults with various medical disciplines on unique instrumentation problems, safety consideration, and maintenance difficulties.
• Serves as technical advisor and consultant to physicians, dentists, and other clinical personnel in the purchases of new instrumentation, designing of new systems or modifying existing systems.
• Maintains complete up-to-date equipment files, work orders, parts, equipment inventories and equipment labeling to comply with Joint Commissions and federal agency requirements.