Join us and help deliver the exceptional, every day.We are currently looking to recruit an Operations Supervisor to oversee the d.....
Join us and help deliver the exceptional, every day.
We are currently looking to recruit an Operations Supervisor to oversee the daily supervision of our Mobile Engineers who work within Northern Scotland including Inverness, Aberdeen, Dundee and Perth on our retail and banking contracts. The Supervisor will be responsible for providing guidance to engineers across the region to achieve the highest level of service to the buildings' occupants in the most cost effective, technically competent and safe manner.
Main Duties- You will act as the liaison between the Engineers, Mitie & the clients ensuring excellent communication between all before, during and after the work is completed. Ensure all tasks are carried out to the highest standard of customer service and that work is completed on time, within budget and meets Service Level Agreements or Key Performance Indicators. Undertake supervision, coaching, support and development for team members by carrying out the day to day management including performance and training records. Build effective relationships with the client, answering queries, keeping them informed about ongoing work. Carry out tool box talks and audits to engineers and our clients sites.
We are looking for- The Supervisor will have knowledge in a skilled or technical area - preferably HVAC, Mechanical, Electrical or Gas. This position requires an individual with good people, communication & organisational skills and someone who is computer literate. Someone who can work as part of a team and be a leader to the engineers they will be responsible for. Can demonstrate understanding and leading by example for health and safety. Understands the relevance of tool box talks and safe systems of working. You will be responsible for the delivery of a PPM schedule and will require an understanding of that.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
