Total 8 Senior Executive customer service job vacancies in Liverpool, Merseyside, L2 2BS

Our engineering specialist client based in Merseyside is currently recruiting for a Senior Mechanical Engineer to join their team.

This is a full time, permanent role based in Liverpool, offering between £45,000 - £55,000 for the right person.

The purpose of the role is to manage projects and to deal with all technical and construction issues relating to the Mechanical installation. You would also be required to attend monthly design meetings, assess contractor valuations, carry out site inspections, witness test installations and issue snagging reports.

You will have the ability to take a project from conception through to completion using prepared client brief documents as well as the ability to produce proposal documents. You should be able to convert this information into a working set of Mechanical drawings and Mechanical specifications both for tender and construction.

Candidates will be expected to:

• Have up to 8 years experience within an M&E Consulting environment.
• Be HNC or degree qualified. Chartered or working towards chartership.
• Have working knowledge of Autocad/Revit and IES.
• Lead schemes from inception through to completion and work to deadlines.
• Be capable of producing high quality Mechanical Services Design.
• Be a strong team player, who takes pride in their work and wants to progress their career.
• Help with the development of younger members of staff.

You must be competent and experienced in designing the following systems:

• Heating installations.
• Air Conditioning.
• Mechanical Ventilation.
• VRV/VRF Installations.
• Water Services.
• Soils & Wastes.

If interested or require further information please feel free to get in touch on 01772 208967 or via email at james.glover@Servicecare.org.uk

St. Helens Council is looking for a dedicated and compassionate Children's Social Worker to join our team. This role offers an exciting opportunity to work with a focus on long-term involvement, supporting children through various stages of their lives. Our team is responsible for Children in Need (CIN), Child Protection (CP), and Children We Look After (CWLA), including care proceedings, pre-proceedings, and private proceedings.

Responsibilities:

• Case Management: Managing a caseload of 20-22 children, focusing on long-term involvement rather than duty-based work.
• Support & Advocacy: Providing ongoing support and advocacy for adults, ensuring their needs are met and their voices are heard in all processes.
• Legal Proceedings: Handling care proceedings, pre-proceedings, and private proceedings with the highest level of professionalism and care.
• Multi-Disciplinary Collaboration: Working closely with other professionals, agencies, and families to develop and implement effective care plans that promote safety and well-being.
• Continuous Monitoring: Regularly reviewing cases to ensure that Children are receiving the appropriate level of support and adjusting care plans as necessary.

Requirements:
We are looking for a Social Worker who:

• Holds a degree in Social Work and is registered with Social Work England.
• Enhanced DBS.
• Demonstrates strong knowledge of CIN, CP, and CWLA processes, including care proceedings.
• Lives within a reasonable commuting distance to St. Helens, ensuring regular and consistent involvement with the team and service users.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Service Care Legal are currently working alongside an award winning firm, based in Merseyside. They are looking for an experienced Qualified Solicitor/Legal Executive with 2-4 years PQE to join their Private Client team. This is an excellent opportunity to work amongst the legal experts and progress your career. Please find below further details with regards to the position.

Role: Solicitor/Legal Executive - Private client

Location: Merseyside

Salary £40,000 - £50,000

Responsibilities:

• Managing of Court of protection and Private Client caseload
• Drafting of Wills, Trusts, Lasting Powers of Attorney and dealing with Trust and Estate Administration.
• Dealing with clients in person and remotely
• Working with marketing team and producing content in relation to private client work

About you:

• Have at least 2 years PQE experience of dealing with court of protection matters, probate, wills, trust and services for the elderly.
• Be organised, ambitious and have good decision making skills
• Able to work with a high caseload and under pressure.

Benefits:

• Contributions to employment health scheme
• Bonus scheme
• Holidays
• Pension

If this Solicitor/Legal Executive Private Client position is right for you or someone you may know, don't hesitate to get in touch with Aanisah Khan via email Aanisah.Khan@Servicecare.org.uk or via phone on 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently working alongside an award winning firm, based in Merseyside. They are looking for an experienced Qualified Solicitor/Legal Executive with 5 years PQE to join their Private Client team. This is an excellent opportunity to work amongst the legal experts and progress your career. Please find below further details with regards to the position.

Role: Solicitor/Legal Executive - Private client

Location: Merseyside

Salary £40,000 - £60,000 Annum

Responsibilities:

• Managing of Court of protection and Private Client caseload
• Drafting of Wills, Trusts, Lasting Powers of Attorney and dealing with Trust and Estate Administration.
• Dealing with clients in person and remotely
• Working with marketing team and producing content in relation to private client work

About you:

• Qualified Solicitor with 5 years PQE experience of dealing with court of protection matters, probate, wills, trust and services for the elderly.
• Be organised, ambitious and have good decision making skills
• Able to work with a high caseload and under pressure.

Benefits:

• Contributions to employment health scheme
• Bonus scheme
• Holidays
• Pension

If this Solicitor/Legal Executive Private Client position is right for you or someone you may know, don't hesitate to get in touch with Aanisah Khan via email Aanisah.Khan@Servicecare.org.uk or via phone on 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Our client based in Merseyside is currently recruiting for a Quantity Surveyor to join their team as soon as possible.

This is a full time, permanent position working directly for the client overseeing projects across a mixed sector.

The purpose of the role is to oversee a mixed value of projects in areas such as social housing, NHS, schools and local government.

Responsibilities:

• Issuing of sub-contractor tender enquiries
• Evaluation of sub-contractor quotations
• Convening and attending sub-contractor Pre-Contract meetings
• Preparing formal sub-contract Agreements
• Site measurement of building works undertaken
• Valuation and payment of sub-contractor interim accounts
• Agreement of sub-contractor final accounts
• Assisting in the preparation of monthly CVR reports
• Preparing and submission of monthly Profit and Loss reports
• Preparing and agreement of external Applications for Payment
• Agreement of Client variations

Requirements:

• Previous experience within commercial management running several jobs at the same time of value between 500k to 15 million.
• Previous experience working in Social Housing, Local Council, NHS & Maintenance Environment
• Up to date relevant knowledge of building legislation and contract law
• Understanding of local government and legislation in relation to construction and subcontractors
• Up to date relevant knowledge of standard contract forms
• Commercial knowledge of market rates appropriate to the business sector

If interested, our client is looking to move quickly and are therefore offering a salary of between £45,000 - £65,000 per annum based on experience and suitability. For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

Our client based in Merseyside is currently recruiting for a Quantity Surveyor to join their team as soon as possible.

This is a full time, permanent position working directly for the client overseeing projects across a mixed sector.

The purpose of the role is to oversee a mixed value of projects in areas such as social housing, NHS, schools and local government.

Responsibilities:

• Issuing of sub-contractor tender enquiries
• Evaluation of sub-contractor quotations
• Convening and attending sub-contractor Pre-Contract meetings
• Preparing formal sub-contract Agreements
• Site measurement of building works undertaken
• Valuation and payment of sub-contractor interim accounts
• Agreement of sub-contractor final accounts
• Assisting in the preparation of monthly CVR reports
• Preparing and submission of monthly Profit and Loss reports
• Preparing and agreement of external Applications for Payment
• Agreement of Client variations

Requirements:

• Previous experience within commercial management running several jobs at the same time of value between 500k to 15 million.
• Previous experience working in Social Housing, Local Council, NHS & Maintenance Environment
• Up to date relevant knowledge of building legislation and contract law
• Understanding of local government and legislation in relation to construction and subcontractors
• Up to date relevant knowledge of standard contract forms
• Commercial knowledge of market rates appropriate to the business sector

If interested, our client is looking to move quickly and are therefore offering a salary of between £45,000 - £65,000 per annum based on experience and suitability. For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

A Vacancy at Liverpool University Hospitals NHS Foundation Trust.


We have an exciting opportunity for an enthusiastic pharmacist (Band 8a) to join the NHS Specialist Pharmacy Service (SPS) Medicines Advice (MA) team. This post is hosted by the Liverpool University Hospitals Foundation Trust and based at the Pharmacy Practice Unit (PPU) with opportunity to work remotely. Secondments will be considered.
Join us as a senior pharmacist to support and deliver the national SPS MA clinical enquiry answering service and develop SPS website content.
You will have a broad and varied role working in collaboration with colleagues across the MA service and other functions of SPS.
• Use your expertise and knowledge of medicines to answer enquires received through the SPS clinical enquiry answering service from NHS primary care health professionals
• Advise on all aspects of medicines optimisation and provide a pragmatic perspective
• Use advanced clinical interpretation skills to provide accessible and evidence based information about medicines to help other healthcare professionals understand the implications for their patients
• Experience using and developing digital solutions produced by SPS such as the medicines compliance aid tool and the medicines monitoring tool
• Use your clinical pharmacy skills to inform development of national resources to support best practice
• Acquire and develop skills and experience writing content for the SPS website
• Build experience of agile working and project management as part of a national team, taking the lead on your individual projects
• Participate in delivering novel ways of working including interactive web-based solutions to enquiries
• Benefit from the support of experienced SPS pharmacists in your development and training.

The SPS MA team are specialists in medicines advice, we pride ourselves on being accurate, consistent, relevant and able to deliver our advice effectively and with integrity. We're passionate in all aspects of our work, we want to change things for the better. Are you someone who shares our
values? The Liverpool site, in addition to contributing to the national clinical enquiry answering service, is the lead centre for the SPS Dental MA Service and the SPS Horizon Scanning service. Other work includes coordinating and participating in quality assurance for the NHS IV Guide and supporting a North West pilot of the pharmacogenomics PROGRESS study. The PPU also hosts SPS Quality Assurance, Procurement, and Medicines Use and Safety teams as well as Yellow Card Centre North West.
To learn more about what we do and what we can offer you and to answer any questions you might have, please get in touch and arrange an informal visit or phone call.
For further details / informal visits contact:
Christine Randall Christine.Randall@liverpoolft.nhs.uk 0151 794 8117
OR
Helen Davis helen.davis@liverpoolft.nhs.uk 07771772137
We are a hosted service and may recruit a remote worker



KEY RESPONSIBILITIES
Leadership responsibilities
The post-holder will support delivery of a transformation plan for the NHS SPS MA service which includes Information & resources, and either the clinical enquiry or Regional Medicines Optimisation Committee Support Services for England. The post holder will work in collaboration with peers and under the direction of the relevant Associate Hub, and Hub Leads for these functions.

The post-holder will:
• Support the implementation of strategies and plans for the NHS SPS MA Service for England.
• Provide medicines advice in line with governance arrangements for the SPS MA Service for England that enable and assure delivery against the NHS SPS service specification as commissioned by NHSEI.
• Support the transformation of SPS MA Service for England.
• Maintain a specialist theoretical and practical knowledge of medicines optimisation as it applies across integrated care systems.
• Where appropriate and under the direction of the Hub Leads or Head of SPS, act as an expert resource nationally for the NHS SPS MA more generally for a range of internal stakeholders
• Work as part of a high performing team to deliver the agreed strategy for the NHS SPS MA Service for England.
• Implement and monitor standards for the provision of the MA service in line with national guidelines/specifications to ensure an effective, timely and safe level of service that meet user’s needs.
• Undertake coaching, mentoring, and performance management of direct reports.
• Utilise your expertise to train others to deliver an expert, high quality, effective and stakeholder focused service to all areas of responsibility.
• Support the NHS SPS MA team to maintain motivation to consistently meet challenging service and transformation targets.
• Deputise for the Advanced MA Pharmacist as appropriate and when required.

Service improvement and management responsibilities
Across England the NHS SPS MA Service is provided through a workforce located across different geographical sites which are designated to host the NHS SPS. The post-holder will work collaboratively with other Pharmacy Professionals to achieve the objectives of the MA service.

The post-holder will support the scoping, organising and delivering of any changes to service delivery necessary across England in order to meet the ongoing objectives of the SPS MA national service.

Finance responsibilities
The post-holder will not have budgetary responsibility but will be expected to help ensure that the budgetary sum is managed appropriately in-year by maximising efficiencies wherever possible.

The post-holder will be expected to support SPS MA Hub Leads to ensure that future transformation of the NHS SPS MA Service is managed appropriately, both in relation to service development and in relation to financial responsibility. This will include helping to ensure that service transformation objectives are met in a manner which is safe, effective and delivers efficiencies.

Research and innovation
The post-holder would be expected to undertake and promote research & development, where such activities support the broader strategic objectives of the SPS MA. They will also be expected to support the development and delivery of innovative approaches to the delivery of the SPS MA Service. This will include the following:
• Support transformation of the NHS SPS MA Service such that it is provided consistently and equitably across England and is aligned to NHSEI commissioning expectations.
• Support achieving economies of scale, reduced duplication, and increased ability to meet commissioner and user needs as part of the national NHS SPS specification.
• Support developing and implementing qualitative and quantitative measures to determine performance against the organisational strategy.
• Gathering, analysing and critically appraising service data as a crucial component of determining both the baseline state and the success of future transformation plans.
• Working with SPS MA Hub Leads to ensure appropriate transformation of the SPS MA services.

Management responsibilities
The post-holder may have line management and oversight responsibility for a small number of pharmacists based in their base centre and staff who deliver elements of this service on other geographical sites which are designated to host elements of the NHS SPS. This may include dealing with difficult situations involving significant changes to the roles and responsibilities of some individuals and as such may require the post-holder to support formal consultation processes where necessary.

The post-holder is expected to manage, train, appraise and set direction for pharmacy professional(s). The post-holder will:
• Directly manage, undertake individual appraisals, and agree objectives.
• Ensure appropriate supervision of more junior staff within the teams.
• Participate in, and take responsibility for, regular training of the NHS SPS MA colleagues as appropriate.
• Directly supervise the work of colleagues, particularly as it pertains to the work of the NHS SPS MA Service
• Work in a multi-disciplinary way with various stakeholders

Information Management skills
The post holder will be expected to have an intermediate level of proficiency with Microsoft Office software packages. They will also be expected to have an intermediate level of proficiency using other software packages that support efficient, national team operations (e.g. MS Teams, MS OneDrive, MS SharePoint, NHS Futures).

They will also be expected to have some familiarity with the bespoke software package, MiDatabank, and to understand the strengths and limitations, as well as to develop and implement its role to enable transformation of t h e NHS SPS Medicines Advice service.

The post-holder will support the implementation and maintenance of the digital solution to support operational management of the NHS SPS MA Clinical Enquiry service, as appropriate. They will also be expected to have some familiarity with the operational aspects of developing content for the SPS website.

Key working relationships and accountability

The post-holder will:
• Be accountable for their own actions and those of any staff that they line manage.
• Manage their own work under the direction of the SPS MA Advanced Pharmacist, or SPS MA Associate Hub Leads.
• Support the transformation of the NHS SPS MA Service.
• Represent the NHS SPS MA at a range of meetings with stakeholders, commissioners and providers from across the NHS as required.
• Be expected to act largely independently, with minimum input from senior pharmacists, and to behave and act in a manner consistent with the values of the NHS SPS.
• Be an expert in the delivery of at least one of the three arms of SPS MA (RMOC, clinical enquiry answering or developing information and resources), and be credible across a wide range of stakeholders, commissioners and providers.
• Where appropriate and necessary, the post-holder will be expected to provide medicines advice relating to a specialist service.
• Support the Advanced MA Pharmacist to work with a range of diverse stakeholders across pharmacy and elsewhere; these will be both regional and national colleagues. Such individuals may have different views on how particular projects and pieces of work should be taken forward. They may also have differing agendas and areas of interest. Asserts own view and position assertively and with reference to the problem being addressed. Seeks to find consensus where possible. Knows when to refer to the relevant SPS Advanced MA Pharmacist, or SPS MA (Associate) Hub Lead where appropriate.
• Maintain concentration for prolonged periods of time, while writing, checking or evaluating information.
• The post-holder would be expected to deputise for SPS Advanced MA Pharmacist when necessary.

Other aspects of the role

The post-holder would be expected to have key relationships across the Specialist Pharmacy Service. At time, relationships will be expected with, but not confined to, senior Medicines Optimisation and pharmacy field:
• NHS SPS Senior Management Team
• UK Medicines Information
• Lead specialist clinicians in both primary and secondary care
• Integrated care Systems
• NHS England Regional Chief Pharmacists
• NHS England Regional Medical Directors
• NHS England Medicines Policy Unit
• Area prescribing committees
• NHS Improvement National Safe Medication Practice team


This advert closes on Thursday 11 Jan 2024

KEY RESPONSIBILITIESLeadership responsibilitiesThe post-holder will support delivery of a transformation plan for the NHS SPS MA service which includes Information & resources, and either the clinical enquiry or Regional Medicines Optimisation Committee Support Services for England. The post holder will work in collaboration with peers and under the direction of the relevant Associate Hub, and Hub Leads for these functions. The post-holder will: Support the implementation of strategies and plans for the NHS SPS MA Service for England. Provide medicines advice in line with governance arrangements for the SPS MA Service for England that enable and assure delivery against the NHS SPS service specification as commissioned by NHSEI. Support the transformation of SPS MA Service for England. Maintain a specialist theoretical and practical knowledge of medicines optimisation as it applies across integrated care systems. Where appropriate and under the direction of the Hub Leads or Head of SPS, act as an expert resource nationally for the NHS SPS MA more generally for a range of internal stakeholders Work as part of a high performing team to deliver the agreed strategy for the NHS SPS MA Service for England. Implement and monitor standards for the provision of the MA service in line with national guidelines/specifications to ensure an effective, timely and safe level of service that meet users needs. Undertake coaching, mentoring, and performance management of direct reports. Utilise your expertise to train others to deliver an expert, high quality, effective and stakeholder focused service to all areas of responsibility. Support the NHS SPS MA team to maintain motivation to consistently meet challenging service and transformation targets. Deputise for the Advanced MA Pharmacist as appropriate and when required. Service improvement and management responsibilitiesAcross England the NHS SPS MA Service is provided through a workforce located across different geographical sites which are designated to host the NHS SPS. The post-holder will work collaboratively with other Pharmacy Professionals to achieve the objectives of the MA service. The post-holder will support the scoping, organising and delivering of any changes to service delivery necessary across England in order to meet the ongoing objectives of the SPS MA national service. Finance responsibilitiesThe post-holder will not have budgetary responsibility but will be expected to help ensure that the budgetary sum is managed appropriately in-year by maximising efficiencies wherever possible. The post-holder will be expected to support SPS MA Hub Leads to ensure that future transformation of the NHS SPS MA Service is managed appropriately, both in relation to service development and in relation to financial responsibility. This will include helping to ensure that service transformation objectives are met in a manner which is safe, effective and delivers efficiencies. Research and innovationThe post-holder would be expected to undertake and promote research & development, where such activities support the broader strategic objectives of the SPS MA. They will also be expected to support the development and delivery of innovative approaches to the delivery of the SPS MA Service. This will include the following: Support transformation of the NHS SPS MA Service such that it is provided consistently and equitably across England and is aligned to NHSEI commissioning expectations. Support achieving economies of scale, reduced duplication, and increased ability to meet commissioner and user needs as part of the national NHS SPS specification. Support developing and implementing qualitative and quantitative measures to determine performance against the organisational strategy. Gathering, analysing and critically appraising service data as a crucial component of determining both the baseline state and the success of future transformation plans. Working with SPS MA Hub Leads to ensure appropriate transformation of the SPS MA services. Management responsibilitiesThe post-holder may have line management and oversight responsibility for a small number of pharmacists based in their base centre and staff who deliver elements of this service on other geographical sites which are designated to host elements of the NHS SPS. This may include dealing with difficult situations involving significant changes to the roles and responsibilities of some individuals and as such may require the post-holder to support formal consultation processes where necessary. The post-holder is expected to manage, train, appraise and set direction for pharmacy professional(s). The post-holder will: Directly manage, undertake individual appraisals, and agree objectives. Ensure appropriate supervision of more junior staff within the teams. Participate in, and take responsibility for, regular training of the NHS SPS MA colleagues as appropriate. Directly supervise the work of colleagues, particularly as it pertains to the work of the NHS SPS MA Service Work in a multi-disciplinary way with various stakeholders Information Management skillsThe post holder will be expected to have an intermediate level of proficiency with Microsoft Office software packages. They will also be expected to have an intermediate level of proficiency using other software packages that support efficient, national team operations (e.g. MS Teams, MS OneDrive, MS SharePoint, NHS Futures). They will also be expected to have some familiarity with the bespoke software package, MiDatabank, and to understand the strengths and limitations, as well as to develop and implement its role to enable transformation of t h e NHS SPS Medicines Advice service. The post-holder will support the implementation and maintenance of the digital solution to support operational management of the NHS SPS MA Clinical Enquiry service, as appropriate. They will also be expected to have some familiarity with the operational aspects of developing content for the SPS website. Key working relationships and accountability The post-holder will: Be accountable for their own actions and those of any staff that they line manage. Manage their own work under the direction of the SPS MA Advanced Pharmacist, or SPS MA Associate Hub Leads. Support the transformation of the NHS SPS MA Service. Represent the NHS SPS MA at a range of meetings with stakeholders, commissioners and providers from across the NHS as required. Be expected to act largely independently, with minimum input from senior pharmacists, and to behave and act in a manner consistent with the values of the NHS SPS. Be an expert in the delivery of at least one of the three arms of SPS MA (RMOC, clinical enquiry answering or developing information and resources), and be credible across a wide range of stakeholders, commissioners and providers. Where appropriate and necessary, the post-holder will be expected to provide medicines advice relating to a specialist service. Support the Advanced MA Pharmacist to work with a range of diverse stakeholders across pharmacy and elsewhere; these will be both regional and national colleagues. Such individuals may have different views on how particular projects and pieces of work should be taken forward. They may also have differing agendas and areas of interest. Asserts own view and position assertively and with reference to the problem being addressed. Seeks to find consensus where possible. Knows when to refer to the relevant SPS Advanced MA Pharmacist, or SPS MA (Associate) Hub Lead where appropriate. Maintain concentration for prolonged periods of time, while writing, checking or evaluating information. The post-holder would be expected to deputise for SPS Advanced MA Pharmacist when necessary. Other aspects of the role The post-holder would be expected to have key relationships across the Specialist Pharmacy Service. At time, relationships will be expected with, but not confined to, senior Medicines Optimisation and pharmacy field: NHS SPS Senior Management Team UK Medicines Information Lead specialist clinicians in both primary and secondary care Integrated care Systems NHS England Regional Chief Pharmacists NHS England Regional Medical Directors NHS England Medicines Policy Unit Area prescribing committees NHS Improvement National Safe Medication Practice team