Total 10 Senior Executive customer service job vacancies in Washington, District of Columbia

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a customer centric individual who has a knack of continuous improvement for our dynamic and lean CX team. Our ideal teammate should be good at engaging leads in our conversion funnel, mainly focusing on converting leads to potential investors throughout the customer journey. And you should enjoy working in a fast-paced start-up environment.

What you will do:

• Delivering a best in class customer experience in person and via our omni-channel support.
• Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationships.
• On-boarding customers by processing their applications and performing KYC checks.
• Perform any day-to-day operational tasks under CX team’s portfolio.
• Implement and improve customer engagement strategies necessary to convert leads.
• Taking ownership of customer success metrics, from a company to a personal level.
• Demonstrating strong personal values and a commitment that is in line with our mission and company values.

What we are looking for:

• Able to work full-time for 6 months
• Have 1 - 2 years experience in Customer Experience or Customer Support.
• Fresh grad is welcomed to apply as well!
• Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage.
• Experience in both handling customers’ inquiries and operation will be an added advantage.
• Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships.
• Professional phone and email etiquette.
• You’re the first to roll up your sleeve in any BAU and ad-hoc tasks.
• Having experience in the financial services or fintech industries will be an advantage.

What it is in for you:

• Explore and contribute to continuous improvement projects.
• Solve problems and challenge the status quo in our daily tasks.
• Discretion on how to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Service Care Solutions is currently working alongside a forward-thinking local authority based in Greater Manchester. They are looking for a Senior Childcare Lawyer to join their expanding legal team. This is an excellent opportunity to work amongst legal experts and progress your career.

This role pays a competitive rate of £45-£55 an hour, depending on experience.

Responsibilities as a senior childcare lawyer:

• Able to handle high caseload in childcare cases from start to completion.
• Preparing Legal documents and correspondence.
• Advocacy skills to represent the Council in contested proceedings.

About you as a senior childcare lawyer:

• Qualified with at least 3 years of experience in child care law
• Drafting Legal documents to a high-quality standard
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Benefits:

• Hybrid Working
• Flexible Hours
• Weekly Pay

If you or someone that you know would be interested in applying to the Senior Childcare Lawyer vacancy, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Senior Early Help Practitioner

Duration: Initially 3 months
Hours: 36 hours a week
Rate: £32 umbrella an hour (£25 PAYE and hour)

Southwark Council are looking for a Senior Early Help Practitioner to join their team with the requirement to work in the borough five days per week

As a Senior Early Help Practitioner, you will:

• Be expected to organize your work independently working to agreed standards to ensure that families and children receive an excellent service
• Provide information, advice, guidance, access to multi agency family help and support services as an internal partner
• Work with families who may come to the attention of children's social care where a statutory social work response may be less effective or is assessed to be disproportionate to reduce the risk of significant harm
• Progress contacts in collaboration with MASH social workers, offering immediate help visits and making recommendations where families need an early help assessment
• Facilitate helping conversations that involve families in accessing the most appropriate support services
• Provide short term family support plans with families in crisis situations

Requirements

• Recognised and relevant academic and/or professional qualification at level 5/degree level or higher in direct work with families or have significant experience in complex whole family work
• Knowledge of guidance and best practice in work with 0-19 year olds and their families
• Experience of complex whole family direct work with children and their families within an early help context
• Experience within a similar role

Company: Service Care Solutions
Trust: Humber Teaching NHS Foundations Trust
Location: Skidby House, Willerby, HU10

Position: Senior Occupational Health Advisor
Specialisation: Occupational Health

Hours: Full time
Pay rate: Permanent role | £38,000 - £42,000 | Salary dependent on experience

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• To assess any employee following a body fluid exposure, undertaking a risk assessment for blood borne viruses and taking appropriate action in accordance with the DH guidelines.
• To assess individual risk for employees presenting with perceived stress and taking appropriate action.
• To respond to employee/manager's requests for support/information on the working environment.
• To provide support and signposting to employees through potentially difficult or distressing situations.
• To maintain appropriate records in line with departmental protocols on record keeping.

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse
• Fully enhanced valid DBS

If you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller's London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package. - with an annual salary of £31,371 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: London, United Kingdom, EC1M

Territory covering: London E, London EC, London N, London WC and surrounding areas

As a Customer Development Executive, you'll immerse yourself in the Trade - engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of £31,371 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• We have a fantastic track record of supporting promotions into the Asahi UK business over the last 15 years'
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks - previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK's premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

Tower Hamlets Council are recruiting for a Senior Practice development lead

We have an exciting opportunity for a Senior Practice Development Lead to directly support the way services are delivered within a youth service setting. The Senior Practice Development Lead will be responsible for leading on arrangements related to quality assurance, workforce development and learning reviews across Young Tower Hamlets and Youth Justice Service as part of achieving the best standard of service delivery for children and young people.

The key focus for this role is to lead on the design and implementation of a new quality assurance framework, developing an infrastructure that recognises and enables continuous improvement of excellent youth work practice. The service areas in scope are:

In this dynamic role the Practice Development Lead will:

• Support the Director and Head of Service on the Quality Assurance workstream ensuring all activities and plans are scoped and being delivered.
• To develop, embed and review a quality assurance framework incorporating universal, detached, participation, sports, targeted youth support and youth justice.
• Develop and implement a new child centred quality assurance framework and related activities to ensure the quality of youth work delivery is consistently good across all deliverables as well as driving excellence.
• Develop and implement comprehensive audit tools informed by the National Youth Agency as well as toolkits for youth work practitioners to use as part of their day-to-day practice.
• Review pathways and processes to ensure there is alignment to provide consistency in youth work practice.
• Development of Young Tower Hamlets policies, guidance and procedures and ensure they are translated into practice.
• To create a training and development approach to the workforce to ensure that the new ways of working are firmly embedded into day-to-day practice.

If you're interested in this role please call Delanie on 01772 208964 or email your CV to Delanie.heyes@servicecare.org.uk

เจ้าหน้าที่ฝ่ายขายด้านบริการสุขอนามัย

ขายงานสัญญาบริการด้านสุขอนามัย อาทิเช่น เครื่องจ่ายแอลกอฮอล์เจล, ระบบค่าเชื้อเครื่องสุขภัณฑ์ในห้องน้ำ, ถังรองรับผ้าอนามัย, น้ำยาเช็ดฝารองนั่งชักโครก, เจลโฟมฟองสบู่ล้างมือ, เครื่องกระจายกลิ่นปรับอากาศ เป็นต้น

พื้นที่หลักที่รับผิดชอบ : ลูกค้าในเขตพื้นที่ อยุธยา สระบุรี

หน้าที่ความรับผิดชอบ:

- รักษากลุ่มฐานลูกค้าของทางบริษัทและเพิ่มกลุ่มลูกค้าใหม่ๆ เพื่อสร้างฐานกำไรและขยายธุรกิจ

- เข้าพบปะ ติดตาม ติดต่อสอบถาม พูดคุย เพื่อสร้างความสัมพันธ์อันดีกับลูกค้า

- จัดเตรียมข้อมูลและเข้านำเสนอข้อมูลธุรกิจ ผลิตภัณฑ์ของทางบริษัทแก่กลุ่มลูกค้า

- ติดตามและรับผิดชอบดูแลในเรื่องของเงื่อนไขการเรียกแก็บชำระกับกลุ่มลูกค้าที่ได้เจราจาต่อรอง

- เจรจาต่อรองในข้อเสนอต่างๆ ของทางบริษัทเพื่อคงรักษาผลประโยนช์ให้กับทางบริษัทและคงความพึงพอใจของลูกค้า

- รับเรื่องให้คำปรึกษารวมถึงแก้ไขปัญหาเฉพาะหน้าในกรณีเกิดข้อร้องเรียนจากทางลูกค้า

- ศึกษาและรวบรวมข้อมูลต่างๆ ที่เป็นประโยชน์จากกลุ่มธุรกิจเดียวกันในตลาดเพื่อสร้างข้อได้เปรียบในการแข่งขัน

- หน้าที่อื่นๆ ตามที่ได้รับมอบหมาย

คุณสมบัติ:

- ผู้สมัครอายุ 28 ปีขึ้นไป

- จบการศึกษาชั้นปริญญาตรีขึ้นไปในสาขาที่เกี่ยวข้อง

- มีประสบการณ์ขายอย่างน้อย 3-5 ปี

- มีทักษะชำนาญในการใช้คอมพิวเตอร์

- มีทักษะคล่องแคล่วในการนำเสนอ พูดคุย เจรจาต่อรองหรือแก้ไขปัญหาเฉาพะหน้า

- มีทักษะในการใช้ภาษาอังกฤษในระดับพื้นฐาน

- มีใจรักงานบริการ ผลักดันเป้าหมาย และสามารถทำงานภายใต้แรงกดดันได้ดี

- หากมีประสบการณ์หรือความรู้เกี่ยวกับด้านธุรกิจกำจัดแมลงและสุขอนามัยจะได้รับการพิจารณาเป็นพิเศษ

- ประกันกลุ่ม (Life, Health, Accident)

- ประกันสังคม (SSO)

- กองทุนสำรองเลี้ยงชีพ

- วันหยุดพักผ่อนประจำปี

- ตรวจร่างกายประจำปี

- ปรับเงินเดือนประจำปี

- ค่าเสื่อมรถยนต์และบัตรน้ำมัน

- คอมมิชชั่น

We are looking for a Digital Marketing Executive who is a creative thinker with a strategic mindset. If you are motivated by achieving results and possess a proactive attitude, this role could be just what you're looking for. This role will involve working collaboratively with our Marketing Manager to support the planning and execution of digital marketing activities across Service Care Solutions.

You will become the key driver for our SEO and spearhead our relationship with our website provider and work in synergy with our sales teams, learning customer behaviour and identifying market trends to maximise sales performance and strengthen the Service Care brand.

What you'll be doing:

• Advertising
• Analytics and Reporting
• Event Planning and Management (Industry Events)
• Marketing Automation
• Search Engine Optimisation (SEO)
• Website Content and Management
• Social Media Management

Skills Required:

• Proficient analytics skills to measure and report on campaign performance.
• Strong organisational, time management, and planning skills.
• Ability to work autonomously and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced and evolving work environment.

What you need:

• Digital Marketing Experience: 2 years (essential)
• Proven experience in SEO/SEM, Automation, and CMS Marketing (preferred)
• Bachelor's degree in Marketing, Advertising, Communications, or a related field
• UK Driving License

What's in it for you:

• Monthly awards to recognise great performance including breakfast for all employees.
• Quarterly awards ceremonies held office off site for all employees, to recognise high achievers including refreshments.
• Quarterly lunch clubs for award winners.
• Black tie annual awards ceremony, including a 3-course meal and entertainment.
• Team nights out, competitions and incentives.
• Recreational break out area with kitchen & bar facilities, pool table, gaming chair and more.

How to Apply:

If you're ready to make an impact as a Digital Marketing Executive in the recruitment landscape, hit the apply button and send us your CV detailing your relevant experience.

Proud member of the Disability Confident employer scheme

[What you will be working on]

Responsibilities
1. Contribute to the development and implementation research projects.
2. Extract, transform and load data from multiple-sources
3. Conduct data analysis to address queries from stakeholders.
4. Prepare and tailor research reports and publications for a range of stakeholders (e.g., academic experts, policy-makers, public).
5. Manage research team in training of research assistants and supervising the collection of longitudinal data
6. Undertake administrative tasks related to the research project.
7. Organise research-related networking and dissemination activities (e.g., seminars, workshops, communities of practice).

[What we are looking for]

Personal Competencies:
• Demonstrable experience in tailoring written communication to a diverse range of stakeholders

• Strong project management and organisational skills. These include:
- Work planning and time management,
- Multi-tasking and working under time pressure from multiple stakeholders,
- Communication skills,
Working both independently and as a member of a team.

Skills & Knowledge:
• Excellent in quantitative and/or qualitative research methods.

• Proficient in the use of analytic software (e.g., SPSS, R, Mplus, Stata, etc).

Experience:
For the senior research specialist position, at least three years of research experience is required.
• Experience in managing and/or leading research projects is a plus.