Total 138 customer service job vacancies in Plymouth, Devon, PL1 3BJ

CUSTOMER SERVICE ADVISOR
Location: Paignton
Hours: 40 per week Mon-Fri
Contract: Temporary (Ongoing)
Salary: £11.44 p/h
This isn't your ordinary Customer Service Advisor role.
Are you someone who is passionate about how we care for the most vulnerable people in society?
Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users.
Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector.
We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most.
Our Customer Service Advisors are a pivotal part of the success of the service we provide. From arranging deliveries and collections of equipment with service users to answering inbound calls from Service Users and Occupational Therapists, your role as a Customer Service Advisor will be varied.
As well as assisting Service Users, you will also liaise with the Community Equipment Technicians to ensure the service runs smoothly whilst being responsible for providing excellent customer service to our Service users and resolving any issues in an efficient and timely matter.
This role requires strong computer skills and previous experience in customer service roles.
The Role is based fully on-site at Paignton

The successful applicant will be trained to: Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines Request and Trace Hospital Notes General Filling Opening the post and distributing within the Department. General administration and support for all areas of the team, Nephrology Secretaries, Transplant, CKD (Chronic Kidney Disease), the Ward and Dialysis Collecting patient notes from Main Outpatients Distribution and tracing of notes to be sent to and received from coding

JOB PURPOSE The post holder isresponsible for the delivery of high-quality public health nursing services for Children Young People & Families (CYP&F) through the management and deployment of resources within a defined budget. The post holder will lead on designated projects, ensure recommendations from Child Safeguarding Practice Reviews(CSPRs), near misses, complaints and other incidents are implemented, deliver the contract and Healthy Child Programme and facilitate clinicians involvement in service planning and decision making. Please see complete job description in supporting files.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: PlymouthHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

For further information about this role please see attached the job description and person specification.

Customer Service Executive / Agent / No Experience Required

IS THIS YOU?

• Are you a natural communicator with a passion for helping others?

• Do you have excellent written and verbal communication skills?

If so, we have an exciting opportunity for you to join a team as a Customer Service Executive / Agent based in Exeter, South West England.


NO EXPERIENCE REQUIRED – FULL TRAINING PROVIDED
If you have worked as a Customer Service Executive / Agent within an office or customer facing environment, then great. If not, don’t worry the company will provide full training and support to get you up to speed.


SALARY: up to £25,000 per annum + Benefits

LOCATION: Exeter, South West England

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for someone who has a friendly and helpful manner that wants to work as a Customer Service Executive / Agent who also has great listening skills with the ability to go that extra mile to support customers.

Working as a Customer Service Executive / Agent you will be the first point of contact for customers, providing outstanding service and support.

As the Customer Service Executive / Agent your role will involve handling customer enquiries, resolving issues, and ensuring a smooth and positive experience for everyone you assist. This role is ideal for someone who enjoys interacting with people and has a genuine desire to help.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Once trained your duties as a Customer Service Executive / Agent include:

• Responding to customer enquiries via phone, email, and live chat

• Resolving customer issues efficiently and professionally

• Maintaining accurate records of customer interactions

• Providing product information and guidance

• Collaborating with other departments to ensure customer satisfaction

• Upholding the company's high standards of service


CANDIDATE REQUIREMENTS

• No previous experience required – full training will be provided

• Excellent written and verbal communication skills

• A positive attitude and a customer-first mindset

• Ability to work effectively in a fast-paced environment

• Strong problem-solving skills and attention to detail

• Willingness to learn and develop new skills


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12746

Full-Time, Permanent Trainee / Entry Level Jobs, Careers and Vacancies. Find a new job and work in Exeter, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

VAN DRIVER SERVICE TECHNICIAN

Job Role - Van Driver Service Technician
Location - Plymouth, PL7
Pay Rate - £13.24 PAYE + overtime available
Temp-Perm

Are you a compassionate, reliable, and technically minded individual who wants to make a real difference in people's lives?

We are looking for a Van Driver & Service Technician to deliver and install oxygen equipment in the homes of vulnerable individuals across the Plymouth area & parts of North Cornwall. This is more than just a driving job - it's an opportunity to provide essential support to those who need it most and meet some wonderful people along the way!

The role involves driving a van to multiple locations, you will be responsible for delivering gas canisters to vulnerable people's homes and installing and servicing home breathing apparatus. You will be required to move the oxygen canisters from the van into people's home, therefore heavy lifting will be required.

About you:
The ideal candidate will hold a full UK category B driving licence with no more than 3 points.
Experience in a similar delivery or service technician role is preferred but not essential - full training will be provided.
Strong communication and interpersonal skills, with the ability to explain technical information clearly and empathetically.
Basic mechanical or electrical skills are an advantage.
Ability to manage time effectively and work independently.
A caring and professional attitude, with a commitment to supporting vulnerable individuals.

An enhanced DBS check is required for this role.

If you would like to know more please contact us and speak to Rebecca.

Customer Account Manager

Honiton area, EX14 - Dunkeswell

Salary: £30,000 - £35,000 per annum

Hybrid work, 1 day per week in the Office and travel to see your clients required.

Duties will include:

• Serve as the key point of contact for all customer account management matters.

• Manage customer accounts.

• Building and maintaining strong, long-lasting customer relationships.

• Raise quotes for customers.

• Maintain the ERP system.

• Assist customers with order placement, cancellations, and modifications.

• Raise bills of materials.

• Engage with inactive customers and explore new opportunities to grow your accounts.

Requirements:

• Must be dynamic and driven.

• Strong written and verbal communication skills with an excellent telephone manner.
• Highly organised with the ability to calmly multi-task / juggle multiple account management projects at a time.

• Good working knowledge of Excel and Microsoft packages.

• Experience in a similar role would be preferred.

Don't miss out, APPLY NOW!!! or contact Judyta at our Tiverton branch for more details:

Phone: 01884 242 255

Mobile: 07741 809 497

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

VAN DRIVER SERVICE TECHNICIAN

Job Role - Van Driver Service Technician
Location - Plymouth, PL7
Pay Rate - £13.24 PAYE + overtime available
Temp-Perm

Are you a compassionate, reliable, and technically minded individual who wants to make a real difference in people's lives?

We are looking for a Van Driver & Service Technician to deliver and install oxygen equipment in the homes of vulnerable individuals across the Plymouth area & parts of North Cornwall. This is more than just a driving job - it's an opportunity to provide essential support to those who need it most and meet some wonderful people along the way!

The role involves driving a van to multiple locations, you will be responsible for delivering gas canisters to vulnerable people's homes and installing and servicing home breathing apparatus. You will be required to move the oxygen canisters from the van into people's home, therefore heavy lifting will be required.

About you:
The ideal candidate will hold a full UK category B driving licence with no more than 3 points.
Experience in a similar delivery or service technician role is preferred but not essential - full training will be provided.
Strong communication and interpersonal skills, with the ability to explain technical information clearly and empathetically.
Basic mechanical or electrical skills are an advantage.
Ability to manage time effectively and work independently.
A caring and professional attitude, with a commitment to supporting vulnerable individuals.

An enhanced DBS check is required for this role.

If you would like to know more please contact us and speak to Rebecca.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




Head of Service Delivery Area
- Maritime Based at HMNB Devonport, Plymouth £75,000
- £85,000 per annum plus company car or car allowance, company bonus and private medical coverPermanent/ Full time (open to flexible working requests)Serco have an exciting new role for a Head of Service Delivery Area to join our maritime team based at HMNB Devonport located in Plymouth. The purpose of this role is to lead the CPMS operations across Devonport with accountability for customer relationships, operational performance, people leadership and transformation.
Reporting to the Contract Director, this role will be accountable for complex set of MoD and commercial customers; a cost base of approximately £30m; and variable revenues of £5m. The role will also be responsible for executing the transformation of our operations across the contract, including driving consistency and operational efficiency, playing a pivotal role in the preparation for the seamless introduction of DMS-NG.
Main accountabilities:



- Responsible for leading the delivery of operational performance of the CPMS operation across Devonport and for maintaining a safe, secure and ethical business.
- Sustain and develop Serco’s presence in the marketplace as the supplier of choice for holistic Port Marine Services Operations.
- Drive operational excellence across the dockyard operations, including consistency, best practice and benchmarking of common operational and management processes.
- Developing and delivering a revised organisational structure with a view to Moving to a service delivery driven method,
- Provide leadership to Serco personnel such that all employees understand and adopt wider business strategy/plans and values such that they are engaged within their local teams and wider marine business.
- Own and manage/direct the customer relationships and stakeholder management for Devonport, Portsmouth and Faslane Royal Navy customers, senior MoD customers (including deputising for the FPMS Contract Director), and commercial customers.
- Accountable and responsible for a cost base of approximately £5million and variable revenues of approximately £30million.
- Play a critical role in shaping the operations to the ultimate success of the introduction of DMS-NG
- SME support to business development strategies and overarching maritime priorities to meet growth targets.

What you’ll need to do the role:


- Educated to post graduate degree level or with demonstrable evidence of equivalence through management experience and achievement.
- Previous experience of operating in Maritime Regulatory environment or similar highly regulated environment and fully conversant with operating within Safety Management Systems or 5 years leadership experience in an operational regulated environment.
- Proven leadership and management skills.
- Proven stakeholder management and business development skills.
- Developed written, verbal and presentational communication skills.
- Proven financial and commercial management skills.
- Proven analytical and planning skills.
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:



- Company Bonus
- Company car or car allowance
- Private Medical cover
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.



To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Proud member of the Disability Confident employer scheme

Family Practitioner

Duration: Initially 3 months
Location: Totnes
Hours: 37 hours per week
Rate: £19 umbrella an hour (£15 PAYE an hour)

Devon County Council are looking for a Family Intervention Practitioner to join their team. This role is family facing so you will need to be agile and to be visiting families. Office attendance is 2-3 days per week.

As a Family Intervention Practitioner you will:

• Work directly and intensively with a mixed caseload of complex children, their families or carers with other involved professionals to provide practical hands on intervention to enable children to stay at home or in other agreed accommodation safely
• Support families working with short term intensity in a crisis resolution model with some and for a longer period
• Monitor and manage any risks to or from children and young people as part of direct work undertaken and escalate such risks
• Work with the family as a whole, including absent parents and wider family members

Requirements

• Experience working with challenging and resistant families in a range of settings
• Experience of working with children and young people, including young people who may display challenging behaviour
• Relevant qualification in Health, Social Work, Education, Youth Work or a related field to 3 level
• Valid UK driving license and access to a vehicle

Family Practitioner

Duration: Initial 3 months
Location: Exeter
Hours: 37 hours per week
Rate: £19 per hour (umbrella) / £15 per hour (PAYE)

Devon County Council is seeking a Family Intervention Practitioner to join their team. This is a family-facing role, so flexibility and the ability to visit families in their homes is essential. The position requires attendance at the office 2-3 days a week.

Key Responsibilities:

• Provide direct, intensive support to a mixed caseload of children, their families, and carers, working alongside other professionals to deliver practical interventions that help children remain safely at home or in other suitable accommodation.
• Work with families in crisis, applying a short-term intensive intervention model, with some cases requiring longer-term support.
• Assess, monitor, and manage risks to and from children and young people, ensuring that any concerns are escalated appropriately.
• Engage with the whole family, including absent parents and extended family members, to ensure comprehensive support.

Requirements:

• Proven experience working with challenging and resistant families in various settings.
• Experience supporting children and young people, including those exhibiting challenging behaviours.
• Relevant qualification in Health, Social Work, Education, Youth Work, or a related field (Level 3 or higher).
• A valid UK driving licence and access to a vehicle.

If you're looking to make a meaningful impact in a dynamic and rewarding role, we encourage you to apply.

• Assists the field and area staff to market farm bill programs.
• Assist with the development and implementation of program outreach efforts targeted at underserved clients.
• Reviews existing Farm Bill contracts to develop, monitor, and evaluate proper contract execution to include, but not limited to, practice implantation and progress reporting by planned and applied contract dates.
• Monitors direct charge time by budgeted program hours for all area employees through state or national developed tracking systems.
• Provides training, guidance, and technical oversight relative to administration of the producer level financial and technical assistance provisions of the Farm Bill.
• Assists the field and area staff to implement assigned conservation programs. This includes providing training, guidance, and technical oversight on the effective use of the major components of the Integrated Acquisition System (IAS).

Starting at $59,319 Per Year (GS 9-11)

Service Manager Vacancy
Location: DExeter
Ref: OC19027
Salary: up to £45,000 basic + Bonus

We are currently recruiting for a Service Manager for our clients main dealer site in the Exeter area.

This is a superb opportunity for a Service Manager to work for a busy and well established main dealer site, working for a strong brand. We can look at Senior Service Advisors or Workshop Controllers looking for that next step in their career.

You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.

You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the department their own. This is a busy department with a strong reputation within the area.

We will look at some from either a prestige or volume background as it's individual and proven qualities that we are looking for.

A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre

Main Dealership experience is essential. At least 3 years

Relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous

INDSR

Octane Recruitment
Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat.