Total 9 customer service job vacancies in Sittingbourne, Kent

Customer Service Advisor
Dartford Based
£12 per hour
Repairs and Maintenance

Must have prior Customer Service experience

Dartford - Office Based

Monday - Friday (8:00am - 17:00pm)

Looking for someone to start immediately

The Duties:

• The purpose of the role is to be the first point of contact for internal and external customers for the reporting of repairs. The role will involve;

  • Answer phone calls from residents and clients in the housing and healthcare facilities
  • Raising repair requests, ensuring that all relevant information is logged accurately on the in-house reporting system (Planet FM)
  • Providing updates on jobs
  • Ensure that any update notes are added to all jobs with sufficient detail, and that they are fully up to date and accurate;
  • Actively monitor the communal email folders for repairs reported and action where appropriate within the given Service Level Agreement (SLA);
  • This role is predominantly telephone based and will involve the logging of jobs in the system.

Working in a contact centre environment for a maintenance contractor or housing association would be good to see.

Service Manager Vacancy
Location: Dover
Ref: OC19178
Salary: £35,000 basic OTE £55,000

We are currently recruiting for a Service Manager for our clients main dealer site in the Dover area.

This is a superb opportunity for a Service Manager to work for a busy and well established main dealer site, working for a strong brand.

You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.

You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the department their own. This is a busy department with a strong reputation within the area.

We will look at some from either a prestige or volume background as it's individual and proven qualities that we are looking for.

A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre

Main Dealership experience is essential. At least 3 years

Relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous

INDSR

Octane Recruitment
Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat.

Funeral Service Crew
£24,180 (£12.40 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 8:30am-4:30pm - as part of this role, you'll also be part of the on call rota to cover occasional evenings and weekends
Gravesend, DA12 2PG


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Field Service Engineer to work in their leading facility in Kent/South London.

For the successful Field Service Engineer, our client is offering:

• Salary £36,000 - £37,500 per annum (Depending on experience)
• Regular Overtime / payable Monday to Saturday X1.5 and Sunday X2.
• 45 hours per week
• Monday to Friday, 8 AM to 5 PM
• Permanent days
• 25 days holiday + bank holidays
• Company Van
• Company Laptop and phone
• Company power tools
• Ongoing training and future development
• Death in service
• Company Pension
• Health Care Scheme

The Role – Field Service Engineer:

We are looking for a Field Service Engineer in Kent/South London to be responsible for maintaining, servicing, and repairing third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.

• Complete all service, repair, warranty, and inspection jobs allocated daily to a high-quality standard
• Build strong rapport and relationships with customers through professional behaviour and a customer-focused mindset
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation’s products and service
• Comply with all Legal and company standards, such as the code of conduct and H&S practices.

What our client is looking for in a Field Service Engineer:

• Mechanical/Electrical Engineering qualifications/time served (ESSENTIAL)
• Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems (ESSENTIAL)
• Able to read and follow electrical wiring diagrams
• Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
• Good IT literacy, numeracy, and analytical skills.

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer, Agricultural mechanic, Site engineer

The Field Service Engineer position is Commutable From:

Kent, Maidstone, Ashford, Canterbury, Gravesend, South London

For further information about this Field Service Engineers position and/or any other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agency, employment agency or employment business.

LOCATION: Maidstone

HOURS: 37 hours

PAY RATE: £15.40 per hour PAYE / £20.07 per hour limited

Full Job Description

• To undertake the full range of offender management tasks with offenders assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
• When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures
• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales
• Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
• To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
• To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.

Essential Requirements

• Experience of working and supporting a diverse range of people who have experienced a range of social/personal difficulties, including working with groups and individuals to motivate and change behaviour.
• Experience of making effective referrals to and managing relationships between external agencies to enhance positive outcomes, manage risk and reduce reoffending.
• An understanding of and commitment to equal opportunities and diversity good practice

Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962

Service Care Legal are recruiting on behalf of a thrilled local authority in the Kent region who are seeking for a Legal Support Assistant to join their legal services team. Please find below further details with regards to these positions.

This Role Pays a competitive rate of £14.65ph umbrella

Please note that this position would be full office attendance.

Responsibilities:

• To provide a range of secretarial, personal assistant, administrative and paralegal support to Legal Services
• To provide paralegal support in the preparation of Court and Tribunal documentation and the service of statutory notices and other documents
• To assist fee-earners with correspondence and document- and time-management using the Ikin case management system
• Supporting the Monitoring Officer and Deputy Monitoring Officer in respect of the interests of and complaints against Councillors

About You:

• 3 GCSE's at grades A-C or equivalent
• Previous working experience in a legal office environment would be highly desirable
• Strong organisational skills with good IT literacy

Benefits:

• Flexible Hours
• Weekly Pay

If you are interested in this Legal Support Assistant role then don't hesitate to contact Aanisah Khan. Please send your CV to Aanisah.khan@servicecare.org.uk, or call via phone on 01772208969.

We also offer a referral bonus of up to £250 if you know someone looking for work.