Total 264 customer service job vacancies in Singapore

Kickstart your new career as a Customer Service Advisor with Auxillis!Start date: Join us as early as 25th November or plan your fresh start in January 2025!Location: Based in our Peterlee HQ with hybrid working options after probation. Working Hours:37.5 hours per week, with shifts between 8am and 9pm Monday-Friday (most shifts end by 7pm), and between 8am and 6pm on weekends.Salary: £22,369.35 - £23,992.30 depending on experience, plus:Monthly Performance Bonus – Earn up to an additional £330 per month (up to £3,960 annually if you’re at the top of your game)Success Bonus – £500 tax-free bonus on passing probationAce Award Scheme – Additional rewards for outstanding feedbackBe a Customer Service Superstar!Every call, every customer interaction, every moment counts. As a Customer Service Advisor, you’re more than just a voice on the line - you’re the reassuring presence guiding customers through their claims process right after an accident. Your compassion and natural ability to put your customers at ease can turn a stressful moment into a manageable one. This is a job for those who believe in the power of people helping people.Why Auxillis?We believe in nurturing talent and are committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to succeed. With comprehensive, in-depth training, we’ll ensure you have all the tools to deliver the best possible service to your customers.If you’re customer-focused, empathetic, and have a keen eye for detail, we’d love to talk to you about joining our team!Join us as a Customer Service Advisor and enjoy some outstanding benefits …Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!Pension - Employer contributions of 3%.Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.Community & Culture – We foster a welcoming community that celebrates cultural events and holidays, making everyone feel part of our work family. Enjoy regular onsite visits from vendors, an onsite canteen with fresh meal options, and free, secure parking for a hassle-free commute.Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.About UsYou may not know the Auxillis name, but it is likely we have helped someone you know. We are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.We are agile. We are experts. We are imaginative. We are reliable.Keep your career moving, smarter.Ref: IND001

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

CUSTOMER SERVICE ADVISOR
Location: Paignton
Hours: 40 per week Mon-Fri
Contract: Temporary (Ongoing)
Salary: £11.44 p/h
This isn't your ordinary Customer Service Advisor role.
Are you someone who is passionate about how we care for the most vulnerable people in society?
Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users.
Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector.
We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most.
Our Customer Service Advisors are a pivotal part of the success of the service we provide. From arranging deliveries and collections of equipment with service users to answering inbound calls from Service Users and Occupational Therapists, your role as a Customer Service Advisor will be varied.
As well as assisting Service Users, you will also liaise with the Community Equipment Technicians to ensure the service runs smoothly whilst being responsible for providing excellent customer service to our Service users and resolving any issues in an efficient and timely matter.
This role requires strong computer skills and previous experience in customer service roles.
The Role is based fully on-site at Paignton

Are you looking to kick start your career or grow your career in a different industry? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you!

We’re looking for individuals with the potential to be future leaders within our business. You’ll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

What’s in it for you?
A competitive salary and benefits which include 22 days holiday, a half yearly colleague bonus and colleague discounts across the Travis Perkins Group businesses. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

How will we support you?
Right from the start of your career with us, you’ll be supported in your development. You’ll join our Certificate in Merchanting Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:
Our safety culture within branch
The products we sell and the services we provide
What makes us different and keeps us as the number one choice for our valued customer base

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.

What will you be doing?
There is no such thing as a typical day in Branch life at Travis Perkins. What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in. Your role responsibilities will require you to:
Talk to customers on our trade counter, building strong relationships that keep them coming back to Travis Perkins
Support our customers with their purchases by providing information on our products, preparing quotes, fulfilling their orders in the yard or taking sales over the phone.
Work with a friendly, down to earth team to provide the 5* service our customers have come to expect from us

Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Apprentices. Are you someone who:
Knows what great customer service looks like, and how to provide it.
Is able to build relationships with people at all levels and enjoys working within a sales environment
Loves to learn, develop and expand their knowledge
Is comfortable working with technology and keen to be a part of Travis Perkins’ digital transformation

A bit more about us…
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised. Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010.

Are you ready to join our team and grow an exciting career? Apply now.

*Applications currently open to candidates aged 18+

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.
#TP/BC/Untiered

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a Customer Service Advisor to join our team in Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

*Please note - a valid UK driving license (no more than 6 points) is a requirement of this role

Working Hours: 42.5 per week - 7.30 - 5.00 Monday to Friday (no weekends!)

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

Required Skills and Experience

• Valid UK driving license (no more than 6 points) is a requirement of this role

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we?re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.
Are you a people person who loves problem-solving and thrives in a fast-paced environment? Do you have a knack for turning tricky situations into positive experiences?
If so, you might be just the person we?re looking for to join our Service Liaison team! We?re all about making sure our customers are happy long after they?ve made a purchase, and we want someone who?s excited to be the friendly, go-to problem-solver when ... Click here to view more detail / apply for Customer Service Team Member

Are you looking to kick start your career or grow your career in a different industry? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you!

We’re looking for individuals with the potential to be future leaders within our business. You’ll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

What’s in it for you?
A competitive salary and benefits which include 22 days holiday, a half yearly colleague bonus and colleague discounts across the Travis Perkins Group businesses. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

How will we support you?
Right from the start of your career with us, you’ll be supported in your development. You’ll join our Certificate in Merchanting Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:

* Our safety culture within branch
* The products we sell and the services we provide

* What makes us different and keeps us as the number one choice for our valued customer base

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.

What will you be doing?
There is no such thing as a typical day in Branch life at Travis Perkins. What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in. Your role responsibilities will require you to:

* Talk to customers on our trade counter, building strong relationships that keep them coming back to Travis Perkins
* Support our customers with their purchases by providing information on our products, preparing quotes, fulfilling their orders in the yard or taking sales over the phone.

* Work with a friendly, down to earth team to provide the 5* service our customers have come to expect from us

Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Apprentices. Are you someone who:
Knows what great customer service looks like, and how to provide it.
Is able to build relationships with people at all levels and enjoys working within a sales environment
Loves to learn, develop and expand their knowledge
Is comfortable working with technology and keen to be a part of Travis Perkins’ digital transformation

A bit more about us…
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised. Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010.

Are you ready to join our team and grow an exciting career? Apply now.

*Applications currently open to candidates aged 18+

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

#TP/BC/4

We are currently looking to recruit a Customer Service Advisor for our successful and growing client in Belper, who offer growth of their employees and offer a number of fantastic benefits.

To be considered for the role, you’ll require the following essentials:

• Proven experience of providing excellent customer service
• Natural problem solver
• Excellent communication skills
• Excellent telephone manner
• Previous Call Centre experience is desirable, however not essential.
• Have a strong knowledge of Microsoft applications and web-based platforms
• The ideal candidate will have proven customer service experience in either a face to face or telephone-based capacity. Having a calm and reassuring manner is a must, as is the ability to ensure customer satisfaction.

Within this position, you’ll also be:

• Your main focus will be to liaise with customers who contact our Client via telephone, email, SMS, live chat or Whats app
• Understanding customers situation and providing the best solution to provide an outstanding customer experience
• Ensure that all queries are answered within a timely to manner using the CRM System and ensure that these meet the Service Level Agreements that are in place
• Display a professional customer service whilst identifying potential opportunities to maximise processes and targets

Salary is £25,000

Various shifts between 8am and 6pm including some weekends

Annual bonus scheme

25 days holiday plus banks

Extensive training for all employees

Development Programme

Wellbeing programme

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

The Leicestershire College’s Student Recruitment team have an exciting new role opportunity for a Customer Service Officer to join the team. You will be an integral part of the team, providing an exceptional, friendly and responsive service to all applicants and visitors to the College. This role will be expected to provide general support across all Student Recruitment functions – Customer Services, Admissions and Enrolments, with the core emphasis for this role being on the delivery of Enrolment Services. A flexible approach to work will therefore be a key requisite for this role. This role will be required to undertake a consistent level of administrative and customer service roles, as the team looks to consistently adapt and enhance the way we deal with our customers in a changing and challenging sector. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: A competitive pension scheme On-site parking One campus facility Subsidised nursery fees Up to 25 days annual leave per year Additional annual leave available Fantastic CPD and inclusive resources for development Well-being hours Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College. Due to the limits put upon sponsorship allocations, we are currently unable to offer sponsorship to candidates for this role. This remains under review.

Customer Service Advisor - Hybrid

• Location: Skipton / Hybrid home working
• Salary: £21,850 - £23,000
• Contract: Full time, Permanent
• Minimum 25 days' holiday plus bank holidays (rising to 30 days with service)
• Annual bonus scheme
• + Excellent training and progression opportunities

This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

This Customer Service position will be based working in an office in Skipton, however following completion of training, you will also be able to work from home on a hybrid basis.

The main duties of a Customer Service Advisor are:

• Handle a variety of customer enquires including telephone, written correspondence, email, social media, secure messages and web/live chat.
• Capturing information onto the in house system and data input
• Query handling in response to customer requests with the support of clear information and providing professional customer service
• Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
• Have the customer at the heart of everything you do.

To be considered for the role of Customer Service Advisor you must possess the following;

• Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
• Excellent written and verbal communication skills
• Professional attitude and telephone manner
• Have basic IT skills

Hours of work:

• 35 hours per week
• Opening times: Monday - Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm.
• Hours will predominately fall between Monday to Friday however you would work Saturday mornings on a rota basis

This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Permanent role | $60 - $65k super
Blacktown area
National, growing 3PL
Join a thriving 3PL logistics company that?s part of a national network, offering a close-knit, family-oriented environment. This fast-paced environment provides the perfect opportunity for a motivated individual looking to grow and thrive in the logistics industry.
  
About the Role
  
As a Customer Service Representative, you will play a crucial role in ensuring client satisfaction by managing and tracking client orders and ETAs, liaising with the warehouse team on order statuses, monitoring stock and inventory levels, and promptly addressing customer enquiries about stock availability.
  
Key Responsibilities   


Track and follow up on client orders and delivery ETAs
Monitor an inbox of customer enquiries and provide a timely response
Coordinate with the warehouse team regarding order progress
Check and maintain stock and inventory levels

... Click here to view more detail / apply for Customer Service Representative ? Logistics

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Host

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

The Princess Theatre is South Devon’s largest regional theatre with a capacity of nearly 1,500 patrons. The Theatre first opened it’s doors on Wednesday 7th June 1963, with Tommy Cooper and Morecambe & Wise. We have always attracted first class companies and famous names including The Beatles, Sir Roger Moore, Joan Rivers, Billy Ocean, Paloma Faith as well as comedians Al Murray, Jimmy Carr, Russell Howard and Katherine Ryan. We showcase the best West End and touring productions from across the UK and a wide variety of performances, including top-named comedians, musicals, local productions, one-night concerts, ballet, opera and our annual pantomime. We also have our Teatro café and Ice cream hatch that are open seasonally during the day as well as a restaurant for pre-theatre dining overlooking the beautiful Bay.

Part of the Ticketing and Sales team, your line manager is the Ticketing and Sales Manager.

The Customer Service Host will have a keen focus on optimising the opportunity of on-the-night sales, and by liaising with the Customer Experience department, offer support for packages or experiential bookings that have been made in advance. The Customer Service Host is responsible for the Ticketing operations for the performance, proactively handling enquiries and problem solving with a high level of efficiency and accuracy and processing an anticipated decreasing number of on-the-night, in-person ticket sales.

Interested? Please click on the link to view our full Job Description!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

Are you an experienced Operational Manager that has experience of leading and supporting a customer service team and looking for a new and exciting role based in Belper?

If so we have an excellent Operational Manager role that could be perfect for you.

We are working with a fantastic client based in Belper who are looking to hire an Operational Manager to join their team. The Operational Manager will lead and support a team of customer service advisors and work with a team of Operational Managers to ensure that goals and objectives remain aligned.

To be considered for the role, you’ll require the following essentials:

• A Management Level 5 qualification or previous experience in a managerial role.
• Fundamental understanding of contact centre operational management.
• Excellent motivation and team management skills.
• Highly analytical with attention to detail.
• Ability to work on own initiative with a pro-active approach.
• Ability to manage individual performance.
• Excellent IT knowledge, particularly Excel and PowerPoint.
• Flexibility to work within fluctuating business needs and tight deadlines.

Within this position, you’ll also be:

• Lead and support a team of customer facing agents working on a specialist skill to ensure that organisational goals and operational targets are achieved and maintained.
• Work with a team of Operational Managers to ensure alignment of goals and objectives.
• Build and maintain close inter- departmental relationships, based upon the fundamental needs and requirements of our customers, and the wider business.
• Deliver exceptional customer service to B2B and B2C clients within agreed unique SLA’s.
• Lead the way by mentoring and developing individuals.
• Consistently deliver optimum efficiency of skills & resource.
• Understanding and presenting of clear M.I data.
• Working with current processes and delivering improvements to all operational functions.

Salary & Working Hours

• Salary is £ 33000 pa plus bonus
• Monday to Friday and 1/5 weekends
• 25 days holidays plus Banks,
• Amazing pension scheme,
• Free on site parking,
• Subsidised restaurant,
• International development opportunities,
• Subsidised private healthcare to name a few

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

Customer Service Advisor
Full time and permanent
January 2024 start date
Skipton

£12p/h

Are you passionate about providing a first class service? Would you describe yourself as customer orientated? Love working in a fast paced environment?

I am recruiting for a number of Customer Service Advisors on behalf of a leading household name! You will be joining an award winning company who put their customers at the heart of their business.

What will you be doing?
* Taking inbound calls from customers as the first point of contact
* Having strong product knowledge to correctly advise customers
* Providing relevant and tailored solutions to customers
* Working closely with other departments when required
* Resolving customer complaints quickly and efficiently
* Ensuring empathy and compassion at all times

What do you need to apply?
* Excellent customer service skills
* Exceptional communication skills
* Able to work in a fast paced environment
* Passion to help others

What will you get in return?
* 25 days holiday with an increase over time
* Buy or sell holiday scheme
* Very attractive pension scheme
* Annual bonus
* Salary sacrifice scheme
* Lots more!!

Apply today for an immediate interview!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.