Total 37 legal public security job vacancies in US - CA Remote Goleta

• Serves as a Public Affairs Specialist (Digital Communication) in the U.S. Army Corps of Engineers (USACE) Headquarters, Office of Public Affairs’ Digital Communication and Planning Branch.
• Develops modern and engaging social media and web content for the USACE's primary social media platforms and web site.
• Plans social media strategies and content to communicate focus areas, priorities and missions.
• Establishes and maintains working relationships with social media counterparts throughout USACE and in other government agencies.
• Works with functional experts and Public Affairs Specialists advising them on web accessibility, security, and posts content.
• Identifies target audiences and their informational needs, ensures the information on the web site is appropriate for public distribution, and corrects or removes inappropriate content.
• Advises command staff on public information matters related to social media and web content and advises USACE leaders on DOD and Army policies and procedures.

As a Public Health Advisor you will:

• Lead the development of nationwide program operations and initiatives for assigned operating public health programs.
• Formulate national program and project goals, objectives, operating policies, strategic program plans, guidelines, standards, and priorities.
• Develop and implement strategies and plans for meeting national program objectives.
• Identify and evaluate information, data requirements, and resources to establish priorities and to maintain capacity to respond to internal and external demands.
• Serve as senior level evaluator and conduct complex evaluation studies on operating public health programs.
• Perform analysis and prepare intricate, substantive study reports to cover, at a minimum, study approach and methodologies, findings, and recommendations.
• Perform analysis of collected data and findings and interpret complex legislative, regulatory, and/or policy guidance for use in managing nationwide public health programs.

This position is located in the U.S. Patent and Trademark Office, Office of the Chief Administrative Officer (OCAO), Office of Administrative Services (OAS), Public Records Division.

This role is the ideal journey to jump start your career if:

• You possess state-of-the-art telephone and computer system skills to create and update service requests and activities associated with customer inquiries by phone and email.
• You have expertise in troubleshooting and researching unusual inquiries involving complex legal issues and developing solutions to problems.
• You have experience advising customers regarding recording options, procedural, and statutory requirements.
• You enjoy providing technical support and guidance to both internal and external customers on the electronic features and capabilities of automated systems.
• You are proficient in creating a repository of standard responses and making recommendations for accurate changes to responses.

This position is located in the U.S. Patent and Trademark Office, Office of the Chief Administrative Officer (OCAO), Office of Administrative Services (OAS), Public Records Division.

This role is the ideal journey to jump start your career if:

• You possess state-of-the-art telephone and computer system skills to create and update service requests and activities associated with customer inquiries by phone and email.
• You have expertise in troubleshooting and researching unusual inquiries involving complex legal issues and developing solutions to problems.
• You have experience advising customers regarding recording options, procedural and statutory requirements.
• You enjoy providing technical support and guidance to both internal and external customers on the electronic features and capabilities of automated systems.
• You are proficient in creating a repository of standard responses and making recommendations for accurate changes to responses.

Primary duties include but are not limited to the following:

• The National Contact Center (NCC) centralizes VBA's contact center activities and provides greater consistency and higher quality service by customer-facing employees.
• NCC employees may have contacts via telephone, email, video, or chat with the public for the purposes of (1) advising and providing information on benefits and rights; (2) explaining pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; (3) assisting individuals regarding how best to provide needed documents and evidence required, and/or (4) initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. The employees will also assist with the completion of claim and appeal related work.
• Assists the inquirer with determining the short-term and long-term circumstances that might influence a choice between various benefits. Programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.
• Explains the types of documents necessary to facilitate timely processing of claims and appeals and assists with obtaining and completing such documents and forms in accordance with the type of claim or appeal being submitted.
• Explains VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures, and all pertinent information available within the systems of record.
• Performs claim or appeal related work including, but not limited to, providing comprehensive claim or appeal status updates using mandatory scripting requirements, processing change of address requests, establishment of, or change to direct deposit banking information, burial allowance claims, dependency claim, etc.
• Appropriately responds to interactions where the customer wishes to speak/discuss to a "supervisor," by attempting to deescalate the interaction by immediately addressing the inquirer's needs prior to referral for a contact by a supervisor

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey. 

You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

• Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

• Serve as principal advisor to the Information System Security Manager (ISSM).
• Provide technical guidance on security portals.
• Lead the development of security plans for cloud systems operating at Enterprise Cloud Management Agency (ECMA).
• Lead team in analyzing intelligence information to develop computer intrusion intelligence products.
• Review policies to provide technical recommendations for change to security posture.
• Make recommendations on the approval of computer operations.
• Analyze vulnerabilities of existing computer security programs.
• Ensure contract personnel are in compliance with security networks.

The Office of Acquisition Information Technology Services provides transformational system development, incremental system development, operational and management services for Federal Acquisition Services (FAS) business applications. The organization advises FAS leadership and program areas on IT tools that support and enhance FAS’s business operations. IDQ is organizationally aligned to the FAS business areas to most effectively deliver the IT services, systems, and functions they need. Additionally, IDQ provides cloud integration technology functions as a shared service for all of GSA IT.

As an IT Program Manager you will develop, implement, and/or oversee multi-year IT initiatives of such magnitude they must be
carried out through multiple related projects.

You will be responsible for the following duties:

• Managing long term IT projects which include: identifying customer needs and requirements; analyzing systems requirements and environments. 
• Providing recommendations and advice to stakeholders and senior management officials on IT solutions critical to organizational functions.
• Ensuring compliance with laws, regulations, policies, standards, and procedures. 
• Ensuring appropriate product-related training and documentation are developed and made available to customers. 
• Leading customer support system improvements.

The Personnel Security Specialist is responsible for the day-to-day activities of the Personnel Security Program. The position is very confidential, complex, and highly sensitive nature. The incumbent has responsibility of the Personal Identity Verification Program (PIV) which is a Government-wide identification standard for secure and reliable identity credentials issued by the Federal Government to its employees, contractors, affiliates, and volunteers. The PIV Program is required by Homeland Security Presidential Directive (HSPD) 12 and outlined in Federal Information Processing Standard (FIPS) 201-2.

Duties include but are not limited to:

• Conducts security and suitability adjudications related to background investigations
• Reviews completed suitability investigations with the purpose of providing recommendations on pre-employment and continued employment considerations
• Determines the impact of potential adverse or derogatory information; exercises personal judgement and discretion to evaluate the nature of information received and recommends or takes appropriate action
• Maintains liaison with local agencies (police, criminal investigators, etc.,) to ensure timely record checks are conducted on personnel
• Notifies employees in a timely manner of requirements for initiation of periodic reinvestigations
• Ensures the personnel security program and the PIV program are in compliance with regulations
• Recommends or takes action on cases where the facts are not completely ascertained, or where there is contradictory evidence or incomplete, inconclusive or controversial material
• Reviews results and makes decisions concerning the adjudication of all Special Agreement Checks (SACs) and Tiered investigations received from OPM
• Drafts and issues Proposed Action Letters (PALs) and Final Action Letters (FALs) to applicants and appointees whose investigative results contain actionable suitability information
• Notifies proper management officials when pertinent suitability information appears in investigative reports
• Follows up on personnel security cases with issues. Analyzes information and provides a variety of reports for review at all levels
• Monitors, documents and evaluates security processes to ascertain trends and makes recommendations for appropriate corrective action
• Implements policies and procedures for the Personnel Security Program
• Ensures that the program meets all legal and mandatory requirements and that all agency regulatory requirements are followed
• Provides technical guidance and advice on matters pertaining to personnel security
• Maintains all appropriate VA Handbooks, Manuals, Directives, Circulars, and Bulletins regarding the security and suitability program
• Processes andoversees the submission of higher-level investigations to the VA-Adjudication Center (VA-AC)
• Monitors the oversight of the Electronic Questionnaires for Investigations Processing (e-QIP) system
• Tracks the date released and follows up with the Office of Personnel Management (OPM) to ensure timely closure for all cases (SACs, NACls, MBls, and BIs)
• Performs audits and spot checks the Employee's Official Personnel Folders (e-OPF's) to review for compliance with personnel security related documents
• Works with the Consolidated Classification Unit (CCU) to ensure that all position descriptions have appropriate risk level as determined by Position Designation Tool (PDT)
• Works with Staffing and Processing and Records Section to ensure each position has the appropriate risk and sensitivity level designated in HR SMART
• Ensures that security activities are in accordance with ADP security policies

As an IT Specialist (INFOSEC) you will perform the following duties:

The Office of GSA IT, Security Engineering Division (IPO) provides security consulting and engineering support for systems and emerging IT and IT security initiative.

IT Specialist with FedRAMP Engineer Specialization

• Responsible for developing and formalizing the GSA IT OCISO FedRAMP sponsorship program. Key activities include developing program documentation, templates, processes, and systems to facilitate cloud service providers (CSPs) through the FedRAMP authorization process. Participate in cross functional teams with other OCISO organizations to develop, mature, and implement new processes supporting authorization options such as GSA LiSaaS, GSA MiSaaS, and GSA Protecting CUI in Non-Federal Systems guides which interconnect with supported FedRAMP systems.
• Serve as a subject matter expert in the field of cloud computing and highly skilled in designing secure system architectures built on industry leading infrastructure as a service (IaaS) platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
• Provide comprehensive support throughout the complete FedRAMP authorization process of a CSP offering. Works directly with GSA Government POCs and CSPs to ensure all FedRAMP sponsorship program requirements are met. As of April 2024, the OCISO FedRAMP sponsorship program supports roughly 30+ CSPsCurrently and anticipates supporting five new agency FedRAMP ATO sponsorships annually.
  
• Provide advisory and consulting services related to FedRAMP and Government wide policy as well as security review of new and emerging technologies. Interpret FedRAMP and other GSA requirements and provide vendors with guidance regarding expectations, technical requirements, and process. Stay informed of updated FedRAMP guidance, industry best practices, emerging technologies, and Government cybersecurity directives and provide recommendations to the FedRAMP team and GSA management regarding program impacts. Conduct security reviews of technologies for use base consideration within CSPs authorization boundary.
• Provide project management support related to organizing, managing, and reporting on CSP deliverables and overall authorization status. Develop and maintain a FedRAMP program level dashboard with a high level summary of each CSP status, schedule, milestones, and risks. Maintain a detailed WBS per CSP to track detailed project schedules, activities, and deliverable status.
• Implement and provide authoritative advice and guidance to ensure the confidentiality, integrity, and availability of network and information systems.
  
• Collaborate with internal and external stakeholders and partners to support the government’s information security needs and establish related guidelines. Provides input and support of related high level initiatives.
  

The Assistant Coach is responsible for planning, programming, coordinating, supervising, managing, directing and/or reviewing all activities for their assigned area of responsibility. Responsible for advising the Coach on the daily operation of their team to include reporting daily operational problems and needs to achieve goals and objectives of the Veterans Contact Center (VCC) VBA benefits programs as they relate to the VCC.

Under the supervision of the Coach, the incumbent leads individuals in performing the work of the Legal Administrative Specialist/Public Contact Representation (LAS/PCR) position. Exercises supervisory authorities and responsibilities, as delegated, involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised. Duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Develops work improvement plans for the team, recommending personnel actions as necessary.
• Provides advice and counsel to employees related to work and administrative matters.
• Reviews and approves or disapproves leave requests to maintain appropriate staffing levels for the division.
• The incumbent ensures performance plans for all assigned employees are properly created and utilized.
• Utilizes the division's employee recognition and award program.
• Mentors team employees, addresses individual learning needs and effectively offers feedback to identify and correct deficient areas. Provides or arranges technical training necessary for the accomplishment of individual and team tasks.
• Resolves personnel complaints or disciplinary problems with assistance from the Coach and/or call center manager.
• Responds to calls transferred to the supervisory escalation queue or the Legal Administrative Specialist (Contact Representative) needs assistance in providing a response.
• Resolves calls received at this level by either answering the call immediately or by taking responsibility for "call back." But referring calls of greater difficulty/not easily resolved to the Coach.
• Inspires, motivates, and guides others toward goal accomplishment, coaches, mentors, and challenges subordinates.