We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
You’ll be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s digital transformation. As a Senior Consultant, Production Application Support, you will be joining the Equity Markets group within the Capital Markets Technology team. You will work with business and technology partners along with vendors to ensure continuity of trading systems to minimize impact to CIBC operations in a fast paced challenging environment. You will provide application or infrastructure technical expertise as needed for projects and initiatives related to the implementation and support.
How You’ll Succeed
- Production Support - Identify and resolve medium to highly complex production problems for support of applications. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm and efficient manner.
- Analyze & Report - Analyze complex technical information to determine risk levels and technical feasibility when making changes to applications. Check on overnight batch processes, market and client connectivity to ensure technology readiness and availability each day. Escalate technology issues to the appropriate application support and technology infrastructure groups.
- Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients. Identify proactive solutions for recurring technology occurrences to benefit the business.
Who You Are
- You can demonstrate experience in: Cross-discipline Application Support of real-time trading and settlement systems. Diagnose Application issues related to DB, Network, OS, HW, Security, and Message Queue/Bus platforms. Knowledge of Industry leading Execution and Order Management Systems (EMS/OMS), and Industry standard FIX message protocol. Advanced knowledge of shell scripting, SQL DDL/DML, and logfile datamining is required to troubleshoot issues and provide tactical solutions. Strong knowledge and 3 years experience with FIDESSA, Flex Trade, VEX. Note: This position will require after hours and weekend support as needed.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-161 Bay St., 5th
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Production Support, Business Requirements, Impact Analysis, Implementation Planning, IT Maintenance, IT Operations Support, Technical Leadership, Work Collaboratively
