Total 1,458 Junior Executive job vacancies in 150 New Scotland Avenue

職位概述：

我們正在尋找一位積極主動且注重細節的採購主管加入我們海外（巴布亞新幾內亞）油棕公司的採購團隊。採購主管將負責採購、談判和採購對我們營運至關重要的商品和服務，同時確保成本效率和品質標準。

主要職責：

• • 制定並實施採購策略，以優化採購流程並降低成本。
  • 根據品質、價格、服務和交付能力來識別、評估和選擇供應商。
  • 與供應商談判合約和協議，以獲得有利的條款和條件。
  • 監控和分析市場趨勢、定價和產品供應情況，以做出明智的購買決策。
  • 與內部部門（包括生產和財務部門）合作，預測需求並管理庫存水準。
  • 維護採購、定價和供應商績效的準確記錄。
  • 確保遵守公司政策、品質標準和監管要求。
  • 處理供應商關係管理，解決問題並確保及時解決。
  • 準備有關採購活動、成本節約和供應商績效的定期報告。

要求：

• • 工商管理、供應鏈管理或相關領域的學士學位。
  • 至少 5 年採購經驗，最好是在農業或棕櫚油產業。
  • 較強的談判技巧和與供應商建立關係的能力。
  • 出色的分析和解決問題的能力。
  • 熟練採購軟體和Microsoft Office套件。
  • 較強的口頭和書面溝通能力。
  • 能夠在快節奏的環境中獨立工作並作為團隊的一部分。
  • 了解永續採購實務是一個優勢。
  • 海外工作經驗和種植業經驗是額外優勢
  • 願意到海外工作。

1. 平衡穩定的工作環境
2. 職涯發展機會

Job Overview:

We are seeking a motivated and detail-oriented Purchasing Executive to join our procurement team at our oil palm company based overseas (Papua New Guinea). The Purchasing Executive will be responsible for sourcing, negotiating, and purchasing goods and services essential to our operations while ensuring cost efficiency and quality standards.

Key Responsibilities:

• • Develop and implement purchasing strategies to optimize procurement processes and reduce costs.
  • Identify, evaluate, and select suppliers based on quality, price, service, and delivery capabilities.
  • Negotiate contracts and agreements with suppliers to secure favourable terms and conditions.
  • Monitor and analyse market trends, pricing, and product availability to make informed purchasing decisions.
  • Collaborate with internal departments, including production and finance, to forecast demand and manage inventory levels.
  • Maintain accurate records of purchases, pricing, and supplier performance.
  • Ensure compliance with company policies, quality standards, and regulatory requirements.
  • Handle supplier relationship management, addressing issues and ensuring timely resolution.
  • Prepare regular reports on purchasing activities, cost savings, and supplier performance.

Requirements:

• • Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
  • Minimum of 5 years of experience in purchasing or procurement, preferably in the agricultural or palm oil industry.
  • Strong negotiation skills and ability to build relationships with suppliers.
  • Excellent analytical and problem-solving skills.
  • Proficiency in procurement software and Microsoft Office Suite.
  • Strong communication skills, both verbal and written.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of sustainable sourcing practices is a plus.
  • Overseas working experience and exposure to plantation industry are added advantages
  • Willing to work overseas.

1. Balanced and stable working environment
2. Career growth opportunity

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

About The Role
In your role as a Kitchen Assistant at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

About You
As a Kitchen Assistant that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have Resident wellbeing in mind above anything else.
HC-One are looking for a Kitchen Assistant with some kitchen experience, but what’s for certain is that you’ll have either an NVQ2 in Catering or Food Preparation or the willingness to study for one. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Kitchen Assistant we will invest in you and you will enjoy additional support and benefits including:

- Hourly rate is subject to experience and qualifications.
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

The incumbent will independently determine the needs of the Veteran/caregiver and provide administrative support across inter-professional clinics and support centers. The MSA is responsible for scheduling and rescheduling appointments, referring patients to other medical specialty clinics, providing information to patients necessary to resolve complaints, interactions with both internal and external customers, reviewing and documenting clinical and administrative electronic health records (EHR); obtaining medical information from patients, coordination information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSA refers all questions regarding medical attention to the appropriate health care team member.

Independently performs a full range of duties related to the delivery of healthcare services at JJP VA Medical Center. The MSA advises clinical staff on current administrative processes, working collaboratively across administrative and clinical services at the medical center to address patient's needs. The MSA provides customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

The MSA's responsibilities can include any point the Veteran interacts with the medical center while navigating their health services. This includes but is not limited to assistance with screening patients, visitors, and caregivers, assisting with Veteran's interaction with kiosks and self-service machines, clinic registration and scheduling. MSA will be required to communicate with Veterans through all patient outreach modalities including: JJP Call Center, VA Video Connect Appointments (VCC), VetText, and Vetlink.

The MSA will use advance knowledge of the health care process to ensure clinic utilization is optimized and effectively supports the needs of the organization and the Veterans. This requires practical knowledge of computerized data entry and information processing systems to enter, modify, and retrieve sensitive patient health information (PHI). These systems include electronic health records, consult referral tracking, and patient scheduling systems. MSAs will ensure clinic optimization through generating reports, administrative follow-up actions and evaluation of patient information and clinic schedules.

Responsibilities at this level may include, but are not limited to making independent decisions regarding: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information in accordance with VHA national scheduling guidelines; monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill requests; reviewing electronic health record; obtaining medical records, faxing, participating in huddles with other MSAs and/or JJP Medical Center staff to determine the daily needs of the facility; monitoring outpatient appointments in areas of responsibility; and verifying and updating demographics when contacted by patients.

The MSA provides accurate details of organizational information to Veterans regarding the different services the VA offers. Provides high-quality customer service to Veterans and their families/caregivers. Communicates effectively and professionally in person, electronically, and/or by telephone, with internal and external customers. The incumbent is an effective member of a team working collaboratively across all administrative and clinical services throughout the health system. Other related duties may be assigned. Performance will be evaluate based on the incumbent's ability to effectively, efficiently and safely perform duties of the position.


Work Schedule: Monday-Friday 08:00 a.m.-4:30 p.m.
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 49758F, 49786F, 49787F/Medical Support Assistant
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Starting at $37,020 Per Year (GS 3-5)

• You will communicate with members/employees, their dependents or agents to elicit their shipment needs and services desired.
• You will explain shipment and storage options, excess costs, special procedures for shipments under various types of orders, and approximate transit time.
• You will review and finalize applications for Shipment and/or Storage of Personal Property.
• You will communicate with members/employees, their dependents or agents to elicit their shipment needs and services desired.
• You will conduct inspections.

Starting at $44,117 Per Year (GS 6)

Major duties include, but are not limited to:

• Monitoring, for compliance and timely update, of expiration of time-limited credentials.
• Serving as subject matter expert (SME) in the field of credentialing.
• Receiving and reviews VetPro reports detecting problem areas requiring further investigation.
• Managing provider applications (initial) for Non-LIPs credentialing within the VAMC.
• Assuring application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements.
• Determining processes for coordination of incoming data and documents from a variety of sources.
• Analyzing and managing issues related to documents that do not meet expected requirements, regulations or guidelines such as adverse actions against licensures, certifications, and NPDB) CQ reports.
• Conducting final appointment into the VetPro database, after thoroughly researching, analyzing and validating all data, information, documents and signature authorities.
• Developing and providing routine and special reports as requested by the C&P manager/Analyst.
• Possessing a credit card and is responsible for maintaining records, reconciling monthly charge statements and verifying legitimacy of requests for NPDB Single and CQ enrollments/ renewals, licensure verification (if applicable), National Student Clearing House, Work Number and certifications (if applicable).
• Reconciling transactions and resolving discrepancies with Fiscal Service.
• Performing other credentialing duties as assigned.

Work Schedule: Monday through Friday 8:00am- 4:30pm
Telework: Ad Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (Credentialing)/PD99868A
Functional Statement #: PD99868A

Starting at $51,194 Per Year (GS 7)

• Responsible for assisting with managing, directing, and supervising the district's Legal Unit.
• Ensures that Legal Unit staff provide appropriate advice to the district’s enforcement staff during the investigation and conciliation of charges and serves as a hands-on resource in the development of systemic discrimination cases.
• Oversees the development of difficult legal theories and the preparation of complex legal documents, and directs the preparation of court hearings and trials.
• Recommends proposed changes in policies and procedures based on operational experience in order to achieve the efficient, effective, and economical accomplishment of the agency's goals and objectives.
• Develops programs for staff training in current or new processes and procedures, including the training of attorneys on the law and the litigation process.
• Makes recommendations to the Associate General Counsel or Regional Attorney regarding resolution of Commission cases.
• Works with enforcement and legal staff to identify potential litigation vehicles, including those involving complex systemic discrimination issues. Ensures that the litigation work of the Unit is performed effectively and efficiently.

Starting at $168,861 Per Year (GS 15)

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

Supports Diagnostic Procedures
a. Assists providers and nurses in the performance of diagnostic examinations by performing duties such as monitoring vital signs, preparing and positioning the patient, or by performing a variety of routine diagnostic tests such as obtaining routine urinalysis, clean catch urines, and stool specimens.

Assists with Technical Nursing Treatments
a. Assists physicians and nurses in the care and treatment of Residents. Observes and reports to the professional nurse changes in patient behavior, attitude, bodily complaints and appearance.
b. Observes Residents for any change in condition (deviation in color, pulse, respiration, temperature and blood pressure) and reports them to the Registered Nurse.
c. Reports the condition of wounds and skin and any reaction to or results of treatments.-

Direct Resident Care
a. Provides a full range of patient care to complex Residents with a variety of physical and/or behavioral problems including personal nursing care, support duties and treatments.
b. Uses good communication skills in dealing with Residents, some of whom are unusually difficult to care for or communicate with.
c. Provides effective action in emergency situations.
d. Performs actions targeted to the maintenance/restoration of skin integrity by assisting nurses with turning patients and cleaning patients as needed.
e. Assists nurses, preparing Residents for transport to procedures by obtaining oxygen tanks or other needed equipment.
f. Complies with universal precaution and with all infection control policies and procedures
g. Provides emotional Resident and family care.
h. Maintain Resident privacy.
i. Responds appropriately to emergency situations
j. Assists/completes clerical and transport functions as needed.
k. Makes rounds to ensure visual contact, safety and comfort of each Resident.-

Indirect Care
a. Maintains a safe/clean work environment and completes assigned environmental duties
b. Demonstrates appropriate actions in environmental emergency situations.
c. Employs appropriate lifting/moving, transfer and assistive devices and demonstrates safe and proper body mechanics.
d. Utilizes equipment in a safe manner.
e. Reports unsafe equipment and working conditions to appropriate individuals.
f. Offers assistance to coworkers when needed.
g. Participates in QI activities as directed.
h. Practice cost effective measures in the use of supplies and equipment.

Enters Information on the Resident's Records/Charts
a. Enters specific information onto the patients' records using the Computerized Patient Record System (CPRS).
b. Enters information regarding the care rendered and the condition and progress of the Resident.
c. Performs direct patient support work including personal patient care and/or basic patient education.

Personal Resident Care
a. Performs a wide variety of duties aimed at increasing the comfort and spirit of the Resident.
b. Takes care of the Residents routine care and comfort needs for psycho/social/spiritual well-being, personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation, safety, etc.-

Resident Teaching
a. Teaches Resident and family members the necessity to continue the procedures for proper health· care.
b. Assists with specific health teaching, such as reminding diabetic patients of the importance for skin care and following a diet, reinforcing the importance of exercise and diet for the cardiac patients, etc.-

Environment of Care
a. Support professional staff and Residents as needed with maintaining a clean, safe environment of care.
b. Cleans bedside tables, stocks linens, cleans wheelchairs and other direct resident care equipment using appropriate precautions-

Resident Safety
a. Use standard precautions and personal/Resident protective devices
b. Recognizes and reports unsafe situations. Initiates appropriate emergency interventions
c. Maintains a safe/clean work environment, ensuring Resident privacy
d. Participates in unit-based medical center and organizational in-services and continuing education activities
e. Adheres to dress-code policy
f. Completes all TMS in a timely manner

Work Schedule: Full Time

Starting at $36,565 Per Year (GS 00)

New opportunity - Compliance Assistant - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will competently administer all service & compliance contracts on Bield’s Asset Management System. The Compliance Assistant duties include scheduling appointment visits and issuing tenant correspondence, monitoring progress against planned service programmes, recording/updating all service visit data, asset management, processing invoices as required, liaising closely with all members of Bield staff to ensure continuity of service.


The Candidate

This opportunity seeks a candidate with significant relevant experience in an administrative role within housing or similar service based sector. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have good IT skills in word processing, spread sheets and asset management systems and ideally have experience in working with a computerised repair/asset management system. You will have the ability to provide highly effective administrative & organisational skills to effectively prioritise, plan and coordinate a workload across a variety of buildings in different locations as well as a genuine interest in and an open flexible approach to the promotion of excellent standards of care for older people.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

Customer Service Assistant

Exciting opportunity to join a vibrant and busy regional NSW council
$61.9k to $68.5k plus superannuation
Assist in meeting Council priorities and organisational goals
Permanent Full-time opportunity
Ongoing training and support

About Council
At Narrabri Shire Council, we are dedicated to enriching our community's lives by providing professional, friendly customer service. As Council's first point of contact, you will provide friendly and efficient customer service, conveying our corporate values to the community through your dealings with them.
About the Role:
As a Customer Service Assistant, this position is perfect for individuals who are passionate about customer service, excel in problem-solving, and are committed to delivering the best possible experience to our community. Your responsibilities will include: 

Providing professional, customer service, including front counter interactions, call centre operations, and telephone manner




... Click here to view more detail / apply for Customer Service Assistant

Major Program Support Assistant (OA) duties include

Health Benefits Enrollment and Eligibility Advisor:

• Advises applicants of the health care benefits they are legally entitled to in person and over the phone, initiates administrative processes for establishing care, adjudicates eligibility when discrepancies exist, and notifies appropriate healthcare personnel accordingly.

Decedent Affairs Duties:

• Responsible for all administrative functions related to the Decedent Affairs program including details of patient death cases occurring within the Medical Center.
• Serves as a liaison between Medical Center staff, next of kin, organ/body donation recovery units and funeral directors.

Beneficiary Travel Advisor:

• Demonstrates working knowledge and technical proficiency in Beneficiary Travel program administration using eligibility criteria and regulatory authorities to appropriately administer program benefits to eligible patients and caretakers.
• Prepares and processes claims for travel reimbursement, authors vouchers to reimburse travel cost to eligible beneficiaries and communicates eligibility criteria to the patient.

HOPTEL:

• Perform administrative responsibilities in management of Hoptel services.
• Ensure guest meet eligibility requirements and are able to independently function in the Hoptel environment according
  to orders/Hoptel notes.

Admissions:

• Will be responsible for monitoring and processing admissions and transfer of inpatients from clinics and the Emergency Room accurately and in a timely manner.
• Is required to determine eligibility for inpatient status, including medical, surgical, behavioral health, domiciliary, and long term care and alerting management/admitting provider regarding ineligible patients submitted for admission.

Note: The above is not an exhaustive list of duties and you will be expected to perform additional tasks as necessitated by the supervisor or designee.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday- Friday, 8:00am-4:30pm
Ad-hoc Telework: Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position
Position Description/PD#: Program Support Assistant (OA)/PD21T53A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $41,328 Per Year (GS 5-6)

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Work Schedule: 8:00a-4:30p Monday-Friday
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: 24328-F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $63,782 Per Year (GS 8)

Duties include but are not limited to the following:

• Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Performs a basic analysis of the data and generates a variety of reports.
• Collates in-coming data from a variety of sources.
• Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system.
• Receives DSS extracts to verify that the workload being captured in DSS is correct.
• Maintains automated system of program-specific data to track items such as service project milestones, progress reports, clinic trends, program trends, performance measures, compliance strategies, etc.
• Interacts with various other transportation services such as Emergency Medical Service (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW) etc., and other transportation providers.
• Coordinates service practices that decrease waits and delays for patients in all specialty areas.
• Plans consult processing flow to ensure veterans receive consultation services in a timely manner. Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Provides procedural support in administering quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record, to include internal consultation processes.
• Assists the Mobility Manager in planning and directing programs that provide VTS support services functions.
• Reviews workload types in Veteran Transportation Service e.g. outpatient clinic visits, surgical admissions.
• On a daily basis validate program workload and ensure reporting is accurate.
• Responds to "action required" notifications, insuring the primary providers are correct. Coordinates the day-to-day operation of VTS program flow, processes and functions.
• Provides technical and management guidance necessary to achieve the optimum use of service resources.
• Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management of program; space utilization services.
• Provides advisory services to the Mobility Manager regarding the requirements and implications of the office services provided.
• Provides advice to operating managers and supervisors on how provided services can assist in accomplishing their missions and programs.
• Performs other related duties as assigned.

Work Schedule: Monday-Friday 8:00 a.m. - 4:30 p.m.
Compressed/Flexible: No
Telework: This position is not eligible for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Transportation Assistant/PD99780S
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not authorized.
Permanent Change of Station (PCS): Not authorized.
PCS Appraised Value Offer (AVO): Not authorized.
Financial Disclosure Report: Not required

Starting at $44,582 Per Year (GS 6)