Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
The Advanced Medical Support Assistant in Nursing Service at the Central Arkansas Veterans Healthcare system in Little Rock and/or North Little Rock, Arkansas is assigned to one or more of the following Units of the Department of Veterans Affairs Medical Center: Medical/Surgical, Community Living Center, 6C Hematology/Oncology, Dialysis, Hospice & Palliative Care, Critical Care, Step-down, Emergency Department and/or any other inpatient/outpatient area as needed.
The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:
- Initiating a variety of clerical duties associated with patient care and treatment
- Making routine administrative decisions regarding administrative functions of the ward/unit and Department of Veterans Affairs policies
- Using the Electronic Record System
- Verifying physicians' orders and forward requests in a timely manner
- Keeping Pharmacy Service informed of patient movements, i.e., discharge, transfers, etc.
- Identifying various chemical compounds, symbols, and abbreviations comprising medication orders
- Transcribing and directing a wide variety of physician orders for inpatient and outpatients
- Transferring patients in the computer between departments, routes information to appropriate departments for action
- Extracting Encounter Forms/Prescription Profiles for clinic visits
- Entering appropriate codes from completed Encounter forms
- Performing checks in/out of clinic visits
- Issuing meal tickets
- Scheduling and notifying nursing personnel of patient appointments with various clinics and Services throughout the medical center
- Making records of patients available to accompany patient if indicated
- Enduring all pertinent data is included before releasing records for appointments
- Coordinating and scheduling return appointments for follow-up outpatient treatment
- Ensuring medical records are reviewed and coded prior to transfer out to another VA facility
- Initiating nursing home referrals, and related forms, when ordered by physician
- Recording telephone messages pertaining to matters such as detailed laboratory reports, x-rays, test results
- Recognizing and referring urgent messages to the clinical staff for immediate action
- Sorting and distributing mail
- Serving as the point of contact for the ward
- Receiving and handling most callers, both personal and telephonic
- Assisting patients by contacting volunteers or Social Workers as needed, and Veterans' representatives as requested
- Maintaining census information of patients on applicable forms and/or through the computer terminal
- Discharging and transferring of patients to and from the unit
- Compiling statistics on patient days of care as needed
- Orienting new physicians, residents, interns, nurses and nursing students to clerical operations of the unit
- Inventory and requisitioning stock of supplies and forms for the ward
- Receiving and distributing cash to patients and deposits moneys as required
- Typing purchase orders for incidentals for patients; and various forms to secure indigent services, newspapers, work orders, etc.
- Preparing requests for deposit or withdrawal of funds for patients; and purchase orders for as needed
- Obtaining patients' funds for non-ambulatory patients if family members are not present at time of discharge or transfer
- Performing monitoring of the patient safety monitoring system
- Serving as a preceptor for competency validation for the Patient Safety Monitoring System.
- Monitoring and updating the Bed Management System
Work Schedule: Schedule may vary with rotating shifts, nights, weekends, and Holidays. Will be discussed during interviews.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 598-00799-F
Permanent Change of Station (PCS): Not Authorized
Starting at $44,117 Per Year (GS 6)
