Job Description:• Plans, coordinates and manages the organisations IT provision or a specialist area of IT activity;• liaises wit.....
Job Description:
• Plans, coordinates and manages the organisations IT provision or a specialist area of IT activity;
• liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs;
• takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control;
• supervises the technical team and coordinates training;
• plans and monitors work and maintenance schedules to ensure agreed service levels are achieved;
• reports on IT activities to senior management.
