Total 5,197 Manager job vacancies in London, London, W5 1UL

Join Our Team as a Business Manager - Gi Group Southall, West London

Location: Southall
Perks: Free Parking | Award-Winning Benefits

Are you ready to lead, inspire, and deliver outstanding results? At Gi Group Southall, we're looking for a driven Business Manager to take charge and propel our business to the next level.

Why Join Gi Group?
At Gi Group, we're more than just a workplace - we're a community. We believe in rewarding success and fostering growth. With award-winning benefits and a culture that celebrates innovation, you'll have everything you need to succeed.

What You'll Do as a Business Manager / Branch Manager

Drive Sales Success:

• Achieve personal sales targets (bonus-linked) through telephone and face-to-face selling.
• Support the recruitment team to exceed their sales goals.
• Implement innovative sales initiatives and create local sales strategies.
• Generate new leads and maintain a live, relevant CRM.
• Promote cross-selling opportunities across the business.

Lead & Develop Your Team:

• Enhance individual and team performance through coaching and training.
• Conduct regular performance appraisals and set clear targets.
• Build a culture of discipline, accountability, and collaboration.
• Retain talent and ensure a development plan is in place for each team member.
• Maintain and promote the company's core values.

Deliver Outstanding Service:

• Build lasting relationships with all client users through regular communication.
• Ensure recruitment processes attract and maintain a strong candidate pool.
• Monitor and improve customer satisfaction levels by exceeding KPIs.
• Uphold the highest standards in candidate onboarding and client interactions.

Manage Operations & Compliance:

• Use management information to plan and achieve weekly objectives.
• Conduct regular audits and ensure compliance with legal and operational standards.
• Master our CRM system and chair daily branch meetings.
• Oversee branch security, office maintenance, and safety protocols.

What We're Looking For in our Business Manager / Branch Manager

• Proven Experience: At least 4 years in recruitment, ideally with some experience managing a team in a recruitment environment, however we will consider applicants who are looking for that step into a Business Manager role
• Sales & Business Development: A strong track record of winning and managing new business.
• Leadership Skills: A natural motivator who thrives on empowering and developing others.
• Full Driving License & Access to a Vehicle.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join Bart’s Health based primarily at our Royal London and St Bartholomews Hospital sites for the role of Medical Education Manager (12 months Maternity Cover). We are seeking to recruit an enthusiastic and dynamic person with medical education experience and who is able to work on their own initiative but also be a team player.

The role involves working closely with the Director of Medical Education (DME),Deputy Directors of Medical Education ( DDME’s) Education Leads and the Education Academy Senior Team to ensure the Trust meets its contractual requirements and maintains a supportive learning environment for medical students and doctors in training. The post holder will also be responsible for the overall co-ordination of medical education programmes, ensuring the effective delivery of education and training and related requirements to the highest quality and in line with the requirements of the Trust, the General Medical Council (GMC), Health Education England (HEE) and the Royal Medical Colleges.

The post holder is also responsible for the supervision of the Site based Administration Team.



The post holder will:
- Be responsible for the overall co-ordination of the medical education programmes at the site, including undergraduate, postgraduate and faculty development. To manage the local delivery of the medical education programmes ensuring that the resources available are fully utilised in the provision of the medical education programmes.

- Manage and maintain systems and processes for effective, efficient and accurate record keeping for all areas of responsibility and to capture measurable activity which is in line with the commissioners/regulators requirements. To ensure processes are in place to capture records of attendance, and evaluation, and reporting into the appropriate educational governance structures. Collate and produce reports on areas of responsibility as required by the DME and Education Academy Senior Team.

- Work closely with the Director/Deputy Director of Medical Education (DME/DDME), the Foundation Programme Training Directors (FTPD), Undergraduate Dean and the Education Academy to ensure trainees and students are supported during their time with the Trust and they are aware of the Medical Education Team and the services provided.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.

Main duties and responsibilities

Responsible for the overall co-ordination of the medical education programmes at the site, including undergraduate, postgraduate and faculty development. To manage the local delivery of the medical education programmes ensuring that the resources available are fully utilised in the provision of the medical education programmes.

To manage and maintain systems and processes for effective, efficient and accurate record keeping for all areas of responsibility and to capture measurable activity which is in line with the commissioners/regulators requirements. To ensure processes are in place to capture records of attendance, and evaluation, and reporting into the appropriate educational governance structures. Collate and produce reports on areas of responsibility as required by the DME and Education Academy Senior Team.

Working closely with the Director/Deputy Director of Medical Education (DME/DDME), the Foundation Programme Training Directors (FTPD), Undergraduate Dean and the Education Academy to ensure trainees and students are supported during their time with the Trust and they are aware of the Medical Education Team and the services provided.

To review, interpret and implement policies, procedures and protocols to ensure good practice for the delivery of medical education; provide specialist knowledge to the Site team and wider faculty. Assist in work streams and project implementation including monitoring, evaluation and adjustment of protocols and procedures and as directed.

Work closely with the other site MEMs, sharing good practice and lessons learnt to develop Medical Education across the Trust. To develop networks with other MEMs, external to the Trust, to seek ideas for innovation, overcome challenges and share good practice.
Responsible for ensuring the Induction of the medical students and postgraduate medical staff and that the Trust policy is adhered to. Working in conjunction with colleagues across the Trust to ensure the induction programme is delivered effectively and efficiently and that compliance with the Trust Statutory and Mandatory policy is appropriately recorded. To work with the Divisions to identify local leads with a responsibility to deliver local Induction for all junior medical staff.
To manage the relationships with internal personnel associated with the training of medical students and postgraduate doctors; this includes the College Tutors, Divisional Managers, Educational Supervisors and Clinical Supervisors and Clinical Leads.

To manage the relationships with external personnel associated with the training of medical students and postgraduate doctors; this includes the Commissioners, the Foundation School, Royal Colleges, the GMC and the providers of commissioned programmes.

To manage appropriate points of contact and support for medical students and postgraduate doctors which are clearly signposted. To deal with sensitive and confidential information and queries/issues in a timely and effective manner to improve situations which impact of the trainees/students learning.

The post holder will need to respond in a professional, and timely manner, to requests which come from the Education Academy Senior Team.

Staff Management and Leadership

To provide supervision and line management of the administrative staff at the site – including overall supervision, quality and performance, leave, appraisal and personal development and disciplinary matters.

The post holder will ensure all aspects of the Department run efficiently and effectively, including participation in the recruitment, selection and induction of the Administration staff, including temporary cover.

To manage the training and development of staff to ensure that cover is available for all areas; liaising with the other site MEMs and the Education Academy Team to enable cross site cover as and when required.

Educational Governance

Working closely with the DME and Risk Managers ensure that SI reporting is appropriately recorded at a Trust level and to the Postgraduate Dean.
Responsible for ensuring all training posts are notified of working with the Educational Leads ensure that the Trust maintains a high level of response rate to the GMC National Surveys. Responsible for circulation of the GMC NTS results and working with the Educational Leads and trainee to put together appropriate SMART action plans.

To ensure the Site supports the quality assurance processes of the Commissioners, including Annual Quality Visits, regulatory visits and visits of concern and any follow up action as required.

Responsible for managing and maintaining a database for all trainers on site and to liaise with appropriate teams for updates and reports as required. Working closely with the DME to ensure the site meets the requirements of the GMC Standard for Recognition and Accreditation of Trainers.

In liaison with the Education Academy Team and DME to provide training activities for faculty development, ensuring that external training provision is made available to faculty.

Meetings and committees

The post holder is responsible for ensuring the effective management of the annual programme of meetings, including timely distribution of papers.

To attend the MEM Senior Team Meetings and ensure regular local team meetings take place in order to disseminate information and pick up questions from the team.

Where appropriate to represent the Trust at external meeting and groups and to bring back key messages for dissemination to the wider team.


Responsibility for Patient care

Overall there will only be occasional incidental contact with patients, except when supporting the clinical teaching examinations for students and postgraduate doctors, which may involve patients.


Physical and Financial Resources

Manage the budget allocation for the Site and medical education programme activity, ensuring that suitable education and training resources and facilities are available to deliver the programmes


General Responsibilities

Guided by standard procedures, good practice and understands the standards and results that are to be achieved.

The post holder is required to manage and prioritise their own workload working with minimal supervision and using own initiative. In liaison with colleagues in medical education across the Trust to deliver the requirements of the role; where required to provide cover as necessary for colleagues in the department for leave and sick and when pressure of work requires.

Ensuring material on the internet and intranet are up to date and accurate.


This advert closes on Thursday 28 Nov 2024

Applications should comprise:

• A current CV.
• A short covering letter of no more than two sides demonstrating how they meet the essential requirements of this job.

4. General Description of the Role
The National Account Manager is responsible for their own managed portfolio of employer engagement accounts in addition to seeking out new employer relationships where required, and is seen as the subject matter expert for their given industrial sector. In addition, provide support to Assistant Director Relationship Management (ADRM) and Senior National Account Manager (SNAM) to ensure actions are complete.

- Achievement of target KPIs (in line with Defence Priorities)
- Delivery of effective employer engagement with National Account employers within a given industry sector of approximately 60-80 national employer accounts.

Proactively driving forward national account employer engagement within a given industry sector.

Actively manage major, national employer relationships to support Defence objectives and the successful implementation of the Armed Forces Covenant, meeting the needs of internal and external stakeholders.

Align an account journey with the aims and objectives of the Employer Recognition Scheme (ERS) and Defence Menu of Benefits.

Develop, execute and continually review employer engagement plans, including defined targets, ensuring they remain linked to DRM and wider defence objectives.

b. Details and responsibilities

Be a subject matter expert on defined sectors, and maintain a thorough understanding of the employers’ end use markets and operating environments including their important customers, activity and main competitors.

Maintain a thorough understanding of the employers’ people and HR strategies, personnel challenges and opportunities, and CSR objectives and programmes. Appropriately tailor the Defence-employer proposition to maximise its attractiveness and benefits to employers.

Maintain a thorough understanding of the Defence priorities to support effective employer engagement and identify and manage risks around potential areas of duplicate engagement. Establish and build strong working relationships with business leaders, internal stakeholders and DRM team members to ensure the successful delivery of services and maximise support of Defence.

Ensure optimal client feedback and report to other departments with regard to service levels and continue to strive for best practice by engaging with R&I on employer-led research activity.

Identify clients’ requirement gaps and liaise internally to define appropriate solutions and follow Investigate, track and resolve stakeholder and employer concerns; identify trends and implement solutions.

Keep strong communication lines open with National Account Managers and Assistant Directors to provide timely and accurate account reporting.

Act as employer champions, to test and constructively contribute to the design and delivery of employer campaigns, internal data-sharing / collaboration initiatives and employer surveys.

Implement account strategy utilising DRM’s management information system, Salesforce.

Assist with organisation and hosting of VIP employer engagement events.

Experience

Essential
- Understanding of both military and other organisational cultures (e.g. corporate, public sector, not for profit).

- Intelligence and the ability to engage with individuals at a senior, up to (and including) CXO level.

- Computer literate (possessing a good working knowledge of MS-Office applications) with demonstrable experience using management information / CRM systems (preferably Salesforce).

- Understanding of employer engagement techniques and approaches to successfully engaging them on matters such as Corporate Social Responsibility (CSR) and social value.

Desirable:

Educated to degree level or equivalent with at least 5 years of experience in account or relationship management.

Experience of overseeing and hosting corporate hospitality events for VIPs.

Experience of delivering sales presentations.

Essential
i. Seeing the bigger picture: Understand the strategic drivers for your area of work and align activities to wider organisational priorities
ii. Changing and improving: - Work with others to identify areas for improvement and simplify processes to use fewer resources
iii. Making effective decisions: Present strong recommendations outlining other options, costs, benefits and risks
iv. Leadership: Ensure everyone has a clear understanding of objectives, activities and time-frames and consider the impact of your own and teams activities on stakeholders and end-users
v. Communication: Ensure important messages are communicated with colleagues and stakeholders
vi. Working together: Encourage joined up team work within own team and across other groups and establish professional relationships with range of stakeholders
vii. Developing self and others: Take time to coach, mentor and develop other colleagues to support succession planning
viii. Managing a quality service: Develop, implement, maintain and review systems and services to ensure delivery of professional excellence, identify risks and resolve issues efficiently, identify ways to find and respond to feedback and involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements
ix. Delivering at pace: Show a positive approach in keeping the whole team's efforts focused on the top priorities and ensure the most appropriate resources are available

Additional Requirements

Whilst the role is London-based, a high degree of travel across the UK is expected.

We are looking for a confident Team Leader with a passion for delivering outstanding care. You'll be working 40.25 hours a week, making a positive difference to the lives of the people in our care at Cygnet The Gables. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. Your day-to-day Support both management and team members in the day-to-day running of the service Ensure duties are allocated effectively and safely Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe & clean environment for all Why Cygnet? Well offer you Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. Main duties and responsibilities Responsible for the overall co-ordination of the medical education programmes at the site, including undergraduate, postgraduate and faculty development. To manage the local delivery of the medical education programmes ensuring that the resources available are fully utilised in the provision of the medical education programmes. To manage and maintain systems and processes for effective, efficient and accurate record keeping for all areas of responsibility and to capture measurable activity which is in line with the commissioners/regulators requirements. To ensure processes are in place to capture records of attendance, and evaluation, and reporting into the appropriate educational governance structures. Collate and produce reports on areas of responsibility as required by the DME and Education Academy Senior Team. Working closely with the Director/Deputy Director of Medical Education (DME/DDME), the Foundation Programme Training Directors (FTPD), Undergraduate Dean and the Education Academy to ensure trainees and students are supported during their time with the Trust and they are aware of the Medical Education Team and the services provided. To review, interpret and implement policies, procedures and protocols to ensure good practice for the delivery of medical education; provide specialist knowledge to the Site team and wider faculty. Assist in work streams and project implementation including monitoring, evaluation and adjustment of protocols and procedures and as directed. Work closely with the other site MEMs, sharing good practice and lessons learnt to develop Medical Education across the Trust. To develop networks with other MEMs, external to the Trust, to seek ideas for innovation, overcome challenges and share good practice.Responsible for ensuring the Induction of the medical students and postgraduate medical staff and that the Trust policy is adhered to. Working in conjunction with colleagues across the Trust to ensure the induction programme is delivered effectively and efficiently and that compliance with the Trust Statutory and Mandatory policy is appropriately recorded. To work with the Divisions to identify local leads with a responsibility to deliver local Induction for all junior medical staff.To manage the relationships with internal personnel associated with the training of medical students and postgraduate doctors; this includes the College Tutors, Divisional Managers, Educational Supervisors and Clinical Supervisors and Clinical Leads. To manage the relationships with external personnel associated with the training of medical students and postgraduate doctors; this includes the Commissioners, the Foundation School, Royal Colleges, the GMC and the providers of commissioned programmes. To manage appropriate points of contact and support for medical students and postgraduate doctors which are clearly signposted. To deal with sensitive and confidential information and queries/issues in a timely and effective manner to improve situations which impact of the trainees/students learning. The post holder will need to respond in a professional, and timely manner, to requests which come from the Education Academy Senior Team. Staff Management and Leadership To provide supervision and line management of the administrative staff at the site including overall supervision, quality and performance, leave, appraisal and personal development and disciplinary matters. The post holder will ensure all aspects of the Department run efficiently and effectively, including participation in the recruitment, selection and induction of the Administration staff, including temporary cover. To manage the training and development of staff to ensure that cover is available for all areas; liaising with the other site MEMs and the Education Academy Team to enable cross site cover as and when required. Educational Governance Working closely with the DME and Risk Managers ensure that SI reporting is appropriately recorded at a Trust level and to the Postgraduate Dean.Responsible for ensuring all training posts are notified of working with the Educational Leads ensure that the Trust maintains a high level of response rate to the GMC National Surveys. Responsible for circulation of the GMC NTS results and working with the Educational Leads and trainee to put together appropriate SMART action plans. To ensure the Site supports the quality assurance processes of the Commissioners, including Annual Quality Visits, regulatory visits and visits of concern and any follow up action as required. Responsible for managing and maintaining a database for all trainers on site and to liaise with appropriate teams for updates and reports as required. Working closely with the DME to ensure the site meets the requirements of the GMC Standard for Recognition and Accreditation of Trainers. In liaison with the Education Academy Team and DME to provide training activities for faculty development, ensuring that external training provision is made available to faculty. Meetings and committees The post holder is responsible for ensuring the effective management of the annual programme of meetings, including timely distribution of papers. To attend the MEM Senior Team Meetings and ensure regular local team meetings take place in order to disseminate information and pick up questions from the team. Where appropriate to represent the Trust at external meeting and groups and to bring back key messages for dissemination to the wider team. Responsibility for Patient care Overall there will only be occasional incidental contact with patients, except when supporting the clinical teaching examinations for students and postgraduate doctors, which may involve patients. Physical and Financial Resources Manage the budget allocation for the Site and medical education programme activity, ensuring that suitable education and training resources and facilities are available to deliver the programmes General Responsibilities Guided by standard procedures, good practice and understands the standards and results that are to be achieved. The post holder is required to manage and prioritise their own workload working with minimal supervision and using own initiative. In liaison with colleagues in medical education across the Trust to deliver the requirements of the role; where required to provide cover as necessary for colleagues in the department for leave and sick and when pressure of work requires. Ensuring material on the internet and intranet are up to date and accurate.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

Some of the key skills and experience you'll bring to the role: Driven, highly motivated individual with extensive experience of managing a range of commercial lifecycle activities, ideally from within the public sector. Some experience relating to public sector procurement and contract management aligned with MCIPS, IACCM OR equivalent qualifications or experience. Excellent communication skills, ability to impart information effectively to internal and external stakeholders with varying degrees of technical knowledge and at all management levels. Ability to support the development and maintenance of effective relationships with a broad range of internal and external stakeholders whilst ensuring the best commercial results. Experience of working with commercially sensitive and highly confidential information in accordance with all regulatory and any contractual obligations Experience of using a procurement and contract management software solution to support own workload and facilitate accurate and reliable reporting. Experience supporting commercial projects, ensuring stakeholders are kept informed and communications are managed appropriately, including maintaining comprehensive audit trails. Ability to work with autonomy. Please see job description for more information but for an informal discussion please contact; Dean Freed/Ian Summerscales Dean.freed@nhs.net / Ian.summerscales1@nhs.net

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Key Functional Responsibilities Project Management Contribute to performanceimprovement, taking a lead for identified areas. Provide coordination of and participate in relevant working groups and provide project advice, expertise and support where requested. Provide relevant and timely specialist advice and guidance on own portfolio. Work with members of the Team to investigate the causes of any variance from plan and proactively contribute to the implementation ofsolutions. Management of a risk and issues tracking mechanism and the resolution and escalation processes. Financial and Physical Resources Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective. Provide oversight and monitoring of all aspects of team budgets or manage budgets as required. Ensure project expenditure is monitored accordingly. People Management Take a lead in the coordination of training, development and recruitment activity across the Team. Assignment management and supervision of staff, including contributing to appraisals, and resolution of any employee relations issues. Information Management Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes. Ensure timely and accurate detailed information analysis and reporting to management on agreed areas of work. Research & Development Contribute to the development of key performance indicators. Delegate aspects of research and development activities, collating information, analysing and reporting findings. Planning and Organisation Contribute to the strategic planning of team projects, identifying interdependencies, and potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Contribute to short, medium and long-term business plans. Coordinate governanceand reporting processes, and systems for the team. Policy and Service Development Develop policies and procedures in own work function with an impact on the wider organisation, as required. Contribute to the development of an integrated approach to servicemanagement. Support accountability to the public and Parliament by preparing briefings andresponding to correspondence from Ministers, MPs and members of the public. Key Working Relationships The post holder will be required to maintain constructive relationships with a broad range of stakeholders. Participate in relevant working groups/projects, services and initiatives to provide, information and analytical advice and expertise. Develop and implement data collection systems that will provide accurate and timely data. Present information and issues, explaining highly complex issues, to a wide range of stakeholders.

What you'll be working: We're flexible, so you'll work a total 37.5 hours per week, on a rota basis (Days & Nights) What you'll be doing: To provide strong clinical leadership to the nursing team. To lead promoting respect and advocacy for all patients. To be an active participant in the multidisciplinary team, formulating care plans and utilising appropriate assessments. To liaise effectively with MDT to assess and manage risks identified through assessment of patients. To regularly review risk factors and work in conjunction with the MDT to modify care plans as appropriate. To act as the primary nurse for inpatient stay. To ensure that clinical practice is evidenced based and consistent with relevant NICE guidelines and the Company’s policies and procedures. To undertake clinical supervision to further develop competence and clinical practice. To act as a mentor/preceptor to students/support workers as appropriate. To supervise junior staff in carrying out their care plans. To ensure on each shift the effective provision of supervision and support is given to the nursing team as appropriate. To participate in clinical audit, clinical risk and quality issues, including the management and reporting of incidents. What you'll have: A current NMC Pin number (RMN) A Legal Right to work in the UK We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: Free lunchtime meal whilst on duty 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group ACGSP

To be a senior point of contact for financial services requests. To respond to all standard requests for estimated hospital charges for various treatments within 48 hours. To ensure that this estimate is agreed with the Service Managers with advice sought from the Head of Finance Operations as required. To ensure consultants and their secretaries are aware of their responsibilities in relation to receiving service charges. To establish and confirm the payment method for each private patient i.e., self-paying, insured, sponsored. To ensure Pre-Authorisation is received for insured and sponsored patients prior to treatment/admission commencing. To ensure that the appropriate level of advance payment is requested and received prior to the commencement of treatment. To advise the patient in advance when further funds are needed, thus ensuring their treatment is as seamless as possible, avoiding postponement of their treatment and associated distress. Where a self-funding patient fails to deposit further funds, ensure that the Service Manager and the consultant/clinical teams responsible for their care are informed so that where medically possible their discharge or discontinuation of treatment can be arranged whilst ensuring that the patient and their relatives are always treated in a professional and sympathetic manner during both an emotional and distressing time. To ensure refunds of self-funder credit are processed in line with processes in a timely manner. To manage payments for requests for second opinions. To co-ordinate the investigation of complaints in relation to the finance team, ensuring the necessary changes are made to system working practices to prevent reoccurrence. To identify efficiency improvements across all aspects of the finance pathway and support with developing and implementing strategies to introduce them, involving clinical as well as administrative departments. To manage inpatient extensions of stay ensuring additional funding is in place, private medical insurer extensions, sponsor guarantees. To maintain knowledge of current treatment plans, likely extensions/discharges, and relevant funding. To ensure that patients with private medical insurance have obtained Pre-Authorisation for all treatment thus avoiding the risk of bad debt to the Directorate. To check private patient outpatient clinic lists daily to ensure patients have adequate insurance cover and all self-funding patients are seen prior to their clinic appointment. To liaise with consultants, their teams, and medical secretaries to ensure that medical reports for each patient are obtained and communicated to the sponsoring institution in a timely manner to avoid postponement of treatment and/or avoid the risk of bad debt to the Directorate. To be familiar with the working needs and requirements of international clients regarding cover for treatment or services. To maintain and keep abreast of self-pay and insured accounts to control potential debt. To input all relevant patient information received onto the Compucare notepad system to facilitate continuity for the Directorate and patient. To deal with telephone enquiries in a professional, efficient, and polite manner, taking messages where required. To manage the team of Band 3s and 4s providing patient-facing services in I&PC. This will include all providing estimates, administration of outpatient clinic appointments and procedures, accounts enquiries and miscellaneous administration. To cover the Finance Services Manger role for periods of absence. To attend unit meeting as managers delegate when required. To assist other members of the team where necessary. To be a mentor and take responsibility for any Apprentice or Trainee staff. To undertake any other reasonable tasks required of the post holder by the Financial Services Manager. General Duties Maintain effective working relationships with other staff members, both within I&PC, other departments, and with external agencies. This will include working with embassies and private insurers. To act as part of the team of administrative and clerical staff within the division, providing cover to other members of the team when necessary and directed to do so by the Head of Finance Operations. To respect the confidentiality of patient data and not to disclose data to any unauthorised persons. To undertake other appropriate duties as directed by the Head of Finance Operations.

General Duties Maintain effective working relationships with other staff members, both within I&PC, other departments, and with external agencies. This will include working with embassies and private insurers. To co-ordinate the investigation of complaints in relating to the finance team, ensuring the necessary changes are made to system working practices to prevent reoccurrence To act as part of the team of administrative and clerical staff within the division, providing cover to other members of the team when necessary and as directed by the Head of Finance Operations. To respect the confidentiality of patient data and not to disclose data to any unauthorised persons. To undertake other appropriate duties as directed by the Head of Finance Operations. To cover the Financial Services Manger role for periods of absence. To attend unit meeting as managers delegate when required. To assist other members of the team where necessary. To be a mentor and take responsibility for any Apprentice or Trainee staff. To undertake any other reasonable tasks required of the post holder by the Financial Services Manager To deal with telephone enquiries in a professional, efficient, and polite manner, taking messages where required. To liaise and investigate with all relevant departments to ensure that the Billing team is notified of all chargeable services, so all revenue is attained, reducing revenue leakage. To input all relevant patient information received onto the Compucare notepad system to facilitate continuity for the Division and patient.

About us...
This position sits within the XEIM division of Centaur Media. Xeim exists to achieve excellence in digital, marketing, influence and creativity.
Our name is derived from excellence in marketing and brings together our unrivalled portfolio of market-leading brands who are some of the most recognizable names in thought leadership and bespoke application including, Influencer Intelligence, Fashion Monitor, Year Ahead, Foresight News, Marketing Week, Creative Review, Design Week, Econsultancy, the Festival of Marketing, Oystercatchers and Really B2B.
XEIM’s mission is to advise, inform and connect the modern marketer to accelerate performance. The new structure will enable Centaur to offer enterprise clients a broader range of intelligence and consultancy services in an integrated manner. It will make it possible to provide news content, insight, information, learning courses and benchmarking tools from across the divisions with the aim of offering clients an enhanced service.
XEIM is part of Centaur Media - a main market listed company, primarily based in the UK with approximately 300 employees in offices in Central London and New York.

The role...
Brands, Agencies and the Media are significantly increasing their investments in Influencer Marketing and Influencer Intelligence is ideally placed to capture the revenue opportunities arising in this fast moving sector.
Identifying influencers that align with brand values, audience and persona is one of the biggest challenges marketers face. Influencer Intelligence is the leading data intelligence platform relied upon by global brands, agencies and media owners to find and connect with only the most relevant influencers and celebrities. It offers an end to end solution that provides marketers the tools to identify, execute and measure the success of all their influencer campaigns.
The Senior Business Development Manager will lead the identification and qualification and sale of major new business opportunities, focussing on big brands and agencies, to drive new logo wins for the Influencer Intelligence portfolio.
This role will require a high level of proactivity to identify, nurture and develop new business opportunities through existing Xeim resources, current and upcoming marketing campaigns, networking etc.

Key accountabilities...
• Consistently hitting and exceeding individual sales targets.• Hitting and exceeding individual activity requirements needed to achieve monthly sales targets.• Develop an individual sales plan identifying core sectors/industries and creating a target list of top major multinational and national companies where there are potential, high value, opportunities• Developing relationships with prospect base, understanding their business and the sector through a consultative approach• Writing customised sales proposals• Ensuring maximum revenue generation through effective negotiation to drive consistently high average order values• Effective pipeline management and accurate forecasting• Collaborating with team members to identify global group opportunities• Attending and networking at industry events• Staying abreast of our editorial content and industry news to knowledgably position our products

Success Measures...
• New business sales – value, volume, average yield• Client engagements – meetings/demos booked and attended• Opportunities opened – total volume, value and quality of prospects

What we need from you...
• Knowledge of PR, marketing, social and/or digital beneficial• Commitment to be up to date with industry trends and subsequent challenges/opportunities facing prospective client base• Demonstrable success in outbound new business development, able to use a consultative sales approach to win new subscription clients• Consistently closing business and accurately forecasting sales• Ensuring maximum revenue generation through effective negotiation• Arranging and presenting at regular client meetings, virtually and/or face to face• Experienced in an outbound new business B2B sales role preferably in the subscriptions or SaaS space• Outstanding conversation skills and commercial awareness• Excellent interpersonal, written and verbal communication skills• Interest in digital, social, influencer marketing• Competitive and keen to develop/refine sales skills• Motivated to work independently• Proven track record of meeting sales and activity targets

Position:Registered Manager

Reporting to:Regional Director

Contract type:Full Time, Permanent

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for a passionate and commercial leader to support the growth and development of our Cera Branch as an extension of ourfamily. As one of largest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as, continuing to work to align these with the wider Cera teams.

Responsibilities:

- Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.

- Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.

- Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.

- We regularly evaluate service goals and quality objectives and need our Registered Managers to undertake this and deliver actions for areas identified as requiring improvement.

- Accurate and legible records are key to help us monitor our support for our service users but also to meet our regulatory requirements. You will be regularly auditing our records and files to make sure they meet standards.

- Whilst our people and service users are our most important focus you will also be responsible for overseeing the implementation and monitoring of Cera policies and procedures as well as taking action where individuals do not adhere to these.

- Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.

- Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.

- Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.

- Develop and maintain effective working relationships, particularly with our Business Development teams and Local Authorities so we can acquire new contracts and support packages.

- Commit to join and actively participate in the Skills for Care Managers Network to help to further develop our profile within the industry.

- Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.

What we're looking for:

- Previous experience working in a regulated care environment is a must.

- RQF Diploma level 5 Health and Social Care would be desirable but not essential.

- Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

- A leader, someone comfortable leading a team and overseeing budgets.

- Knowledge of leading a team and working within a multi-disciplinary environment.

- Previous experience of working as a manager within a domiciliary setting.

- Experience of working with Service Users who have additional support or complex needs.

- A leader with a passion for delivering excellent care to a high standard.

Benefits:

- Great Career development opportunity with a fast-growing Company.

- Hardworking team looking to utilise Technology to improve Home Care in the UK.

- Competitive salary with On-Call Included.

You'll have access to:

- Training and development for your role and future Career with Cera

- Lifeworks discount platform and Employee Assistance Programme

- Refer a Friend scheme

- Mobile phone and other required tech

- Company pension scheme

Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of Social Care. Your Branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support.

Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we're able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme