Total 692 Manager job vacancies in Southampton, Hampshire

Team Leader (Barista Maestro) - Farnborough DT - 30 hours per week

Permanent contract

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

Access to the Coca-Cola share scheme including matched contributions
50% discount on all your favourite food and drinks in Costa owned stores
A smart pension that is matched up to an amazing 10%
The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
And that’s not all. Explore even more of our perkshere: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.


We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

Creating smooth shifts even in busy periods
Training and accrediting new Baristas
Stirring up success for yourself and your team
Crafting new recipes to energise your team
Keeping standards high, from excellent espressos to monthly coffee excellence scores


Who you are

We’re interested in your unique ingredients:

An example setter, someone we can put our trust in to keep everything running smoothly
A leader, ready to take on new responsibilities within the team
A learner, who can turn their knowledge into steaming hot ideas
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com

What youll doYou will: Supervise and provide line management for the AHP Acute Oncology Unit Project. Working with the project AHP technician to ensure the provision of evidence-based advice to patients. Supervise training and implementation of nutrition screening, triaging of patient dietetic and SLT referrals and provide first line nutrition support advice. Supervise training and implementation of Physiotherapist and Occupational Therapy assessment to support patients with their therapy needs. Work with senior managers in Therapies/Dietetics & Speech Therapy to ensure integration of the project with the strategic aims of these departments. Work with the Wessex Cancer Alliance, informing them on project progress and outputs. Provide training to AHPs regarding the project. Collect data, analyse data, write up reports and feed back to stakeholders. Utilise data from the project to inform future AHP oncology policy.What were looking forWe are looking for a dynamic and motivated AHP with strong relevant clinical and leadership experience. You should already be working as a senior AHP within an acute oncology setting. You should have evidence of project management skills and be able to analyse and utilise data to inform policy. Excellent communication and organisational skills are paramount to this role. This is a project funded by the Wessex Cancer Alliance running for 6 months. Please do get in touch to find out more

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY

The Portsmouth Marriott Hotel is looking for an Events Team Leader/ Event Support Expert (Full Time) to help support and lead the fantastic Conference and Banqueting Team!

We are looking for a passionate Events Team Leader/ Event Support Expert (Full Time) wanting to deliver a first-class experience at the world leading hospitality company Portsmouth Marriott Hotel located near famous landmarks such as the Spinnaker Tower has a range of amenities including: Cast Iron Bar & Grill, our signature restaurant and fitness centre.

The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests.

At Portsmouth Marriott there is the opportunity to progress your career in a supportive environment!

The impact you'll make as an Events Team Leader/ Event Support Expert

You will enjoy working with and leading a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you've impressed each guest with personalized attention.

What you'll be doing as an Events Team Leader/ Event Support Expert

• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen
• Ensure courses are properly cleared and crumbed in a timely fashion
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Lead shifts and Serves as a role model to our fantastic banqueting team
• Lead on delivery of our amazing range of conference and events
• Organize the day to day running of our events to ensure a smooth and seamless operation
• Support the Restaurant and Bar operation within our Cast Iron Bar and Grill.
• Works closely and efficiently with our passionate Sales and Events department

A successful Events Team Leader/ Event Support Expert is someone who…

• Enjoys the fast-paced operation
• Leads by example and is a team player
• Can communicate clearly (verbal, listening, writing)
• Is proactive, reliable and can support shifts including weekends and bank holidays

In return for your hard work as a Events Team Leader/ Event Support Expert, you will receive…

• Discounted stays at over 8,100 hotels worldwide!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Wellness and mental health programmes
• 20 Holiday days, increasing with length of service
• Double pay for bank holidays
• Gratuities
• Company sick pay after 6 months of service
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Staff parties
• Free meal on shift
• Free car parking
• Service awards and recognition gifts

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Proud member of the Disability Confident employer scheme

HAYS are currently recruiting on behalf of an M&E Main Contractor based in Southampton. This exciting opportunity is available due to expansion reflective of their recent success.

The business is currently in need of a Mechanical Project Manager to deliver small projects across the South - mainly Hampshire.

Projects include:

• Commercial
• Education
• MOD
• Local Authority/Government
• Heritage

If this is something that interests you or would like further information, please call Aaron on 07939 544885 or email your CV

Click apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HAYS are recruiting on behalf of a highly efficient M&E contractor based in Southampton, known for its innovation and commitment to excellence. The team is dedicated to delivering top-notch mechanical and electrical solutions across various sectors within Hampshire & surrounding areas. They pride themselves on fostering an environment that encourages internal development and professional growth.
"We are seeking a dynamic and experienced Mechanical Project Manager to join our team. This role is pivotal in ensuring the successful delivery of our technical projects, from inception to completion. The ideal candidate will have a strong background in mechanical engineering, project management, and a passion for developing internal talent."

Key Responsibilities:

• Oversee and manage mechanical projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Collaborate with clients, contractors, and internal teams to define project requirements and deliverables.
• Lead project planning, scheduling, and resource allocation.
• Monitor project progress and implement corrective actions as needed.
• Foster a culture of continuous improvement and internal development within the project team.
• Ensure compliance with all relevant health, safety, and environmental regulations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and internal development.
• A supportive and collaborative work environment.
• The chance to work on exciting and challenging projects.

How to Apply:
If you are a motivated and skilled Mechanical Project Manager looking to be a highly efficient M&E contractor with a focus on internal development, we would love to hear from you. Please send your CV or call Aaron on 07939 544885

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HAYS are seeking experienced professionals to join our team in Hampshire. If you have a proven track record of leading complex design & build projects for controlled environments, we want to hear from you!Role & ResponsibilitiesBusiness Development

• Leverage existing customer relationships to uncover new business opportunities.
• Develop new networks to establish repeatable, profitable accounts.
• Engage with local and national institutes to raise our profile amongst key influencers and end users.
• Present compelling proposals to senior client representatives.

Technical Delivery

• Define and establish project technical requirements.
• Build and lead a turnkey design team using existing and supplemental resources.
• Drive the design process to deliver a fully integrated solution.
• Manage the construction team to ensure safe, on-time, and on-budget delivery.
• It serves as the primary point of contact for all client issues.

Commercial Responsibilities

• Lead the commercial aspects from initial design fees to overall project capital costs.

Project Delivery

• Successfully deliver projects with the support of construction colleagues.

Leadership

• Provide leadership to support local and project directors.
• Inspire and mentor project engineers and colleagues.
• Occasionally, they support non-regional projects within the wider group.

Candidate Requirements

• Qualified engineer with excellent technical and commercial acumen, or
• Proven Project Manager with a track record of delivering complex design & build projects.
• Relevant sector experience in a contracting business.
• Commercially astute with strong negotiation skills.
• Exceptional project scheduling and programme management skills.
• Integrity, strong work ethic, and ownership of project outcomes.
• Flexible approach to project size.
• Open to new ideas and continuous improvement.
• Higher education certificate (B.Eng. advantageous) in Construction Management, Project Management, or relevant engineering discipline.
• Full UK driving licence.

What We Offer

• Competitive salary (£50,000 - £70,000) based on experience.
• Annual performance-linked bonus scheme.
• Car allowance.
• Company pension.
• Private healthcare.
• Employee discounts.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

MPR + TLR + well-being cash plan + pension scheme (TPS) + additional Lift Schools benefits

Full Time, Permanent

Easter 2025 or sooner start date

With you in our classrooms, we can change lives.

We're looking for a dedicated Head of Art and Photography to join our warm, supportive team at Winton Community Academy from Easter 2025.

Ready for your talents to be nurtured?

Come and play a vital role in ensuring our students receive the education they deserve. In collaboration with colleagues, you will deliver outstanding teaching to every child, in every classroom, every day. At our school, we ensure that you have the time and space needed to get on with what matters most - educating - so we remove as much administrative burden from you as possible.

Our Art & Photography department is a well-established and very well resourced department at the heart of the school. Students go on from studying a strong foundation of Art & Design throughout KS3, and Photography lessons in Y9, to choosing Pearson Fine Art GCSE or AQA Photography GCSE, both of which are popular options in KS4.

This is an opportunity to make a tangible impact on the lives of young people.

About Winton Community Academy:

We are a popular secondary school with a great reputation within the local community. The school boasts fantastic facilities, which includes a MUGA, a recently refurbished library and gymnasium, new music suite, dance studios, animal management area and expansive grounds. In addition to this, we have recently celebrated the opening of our brand new £5m expansion building, which includes a full size school hall, two state of the art science laboratories and two additional classrooms, as well as new toilet facilities. We are also pleased to have recently opened our renovated 'Inclusion Space' which has bespoke classrooms and breakout space for our nurture and SEND students.

The school maintained a 'Good' grade in the latest visit by Ofsted in 2023. We pride ourselves on a culture of high support and high expectations, and we have excellent relationships with families and the community who work closely with us to ensure every child receives an excellent education.

The role is due to commence from Easter 2025. This is a full time, permanent position. Early applications are encouraged as we will be reviewing applications upon receipt.

Closing date: 10 December 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

Your new role
We are seeking a Service Manager to manage 3 services within Southampton, located across Bitterne, Bitterne Triangle and Shirley.There are around 9 support workers per service with 1 Assistant Service Manager across all 3 services.
The people we support at these services enjoy swimming, theatre trips, shopping pottery, cooking/ baking and are enrolled to different work experiences.The service is active. We support individuals who have learning disabilities, autism, and mental health. There may be instances with behaviour that challenges, but there are no physical disabilities.

Salary £35000/year (Full-time position)

What you'll need to succeed

• NVQ Level 5 or equivalent experience
• Driver to access all services.
• Be able to be a part of an on-call rota.
• Experience with budgets and financial information.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Working Hours: 40 hours per week
Interview date: To be confirmed
Are you an experienced manager with a passion for people? Do you have proven experience in developing staff teams and implementing change? Do you have experience in working with vulnerable people?
We are looking for a Service Manager to lead the staff team in our supported housing service in Southampton. While the successful applicant will have practical experience in change management, they will also be enthusiastic, a good communicator, passionate and positive.
The post covers a 43-bed service lifehouse for people experiencing homelessness and 10 bed short stay service is provided to single adults aged over 18 years of age and who are new, or relatively new to sleeping on the streets. It has a dedicated staff team. There is also a social enterprise café on site.
Key Responsibilities: This role is vital to the success of the projects providing leadership and inspiration to the staff and encouraging an enabling environment, leading in psychologically informed practice within the values of The Salvation Army. The successful candidate will be in sympathy with the Christian ethos of the Salvation Army and will be responsible for all aspects of the programme including the spiritual ministry. The role requires liaison with the Local Authority Commissioners and pathway co-ordinator, as well as other agencies.
The successful candidate(s) will be able to demonstrate:

NVQ4 or equivalent in a related field
Proven experience of managing teams
Excellent communication skills
knowledge of health and safety
Understanding of funding in supported housing
Ability to build positive partnerships.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, satisfactory enhanced with the barred list adult workforce DBS Disclosure and proof of right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS), working in partnership with the Central and South Genomics Medicine Service Alliance CAS GMSA), are delighted to be able to offer a fantastic opportunity for a customer focussed, friendly and enthusiastic individual, as part of the expanding GMSA team.



UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.

Based in UHS but working with the CAS GMSA team, you will be part of a team that operates across Wessex, Oxford and Thames Valley, and the West Midlands. The CAS GMSA is one of seven Alliances launched in England in January 2021. The Alliances have been created by NHS England to embed genomics into routine care across the country, ensuring equity of access and providing faster diagnoses and more effective, personalised treatment for patients. The Alliances, as part of the NHS Genomic Medicine Service, will help the NHS become the first health service in the world to bring genomic testing and personalised medicine into routine care, with a key focus on improving our understanding of the underlying causes of illness to guide specific treatment options for each patient

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.



The Senior Programme Manager is a key role delivering the strategic aims of the Central and South Genomic Medicine Service Alliance.

Providing leadership of a defined portfolio of work across the Central and South geography, in both primary and secondary care, this exciting role will provide transformational leadership through the delivery of a defined set of actions.

This role requires the interpretation of national guidance and translating this into a defined work programme with associated line management and budgetary responsibility. The work programme comprises detailed projects that meet key requirements in the NHS Long Terms Plan as well as requirements from the National Cancer Programme.

You will be required to use complex analytical skills, tact and diplomacy across a range of work programmes and will have overall accountability for the delivery of the work programme through the line management of key individuals.

You will establish robust strategic relationships across multi professional groups, all care sectors and ICBs supporting the work programme.

Your skills will include; proven project management experience across a range of disciplines, highly developed communication and influencing skills and the ability to work independently and as part of a network.


This advert closes on Wednesday 27 Nov 2024

Job Title: Pharmacist Manager

Branch Address: Hospital Hill, Aldershot GU11 1AY

Hourly Rate: £25.00 - £27.00 per hour

Working Hours: Monday to Friday - 08.30 to 18.30 (Some flexibility available)

Are you a dedicated and patient-focused Pharmacist looking for an exciting opportunity to lead a dedicated team and make a difference in your community?

Rowlands Pharmacy is seeking a talented and experienced Pharmacist Manager to join our team in the Aldershot branch. As a reputable and community oriented pharmacy chain, we are committed to providing the highest standard of care to our patients. If you are passionate about improving the well being of individuals in your community, leading and encouraging your colleagues and eager to work in a collaborative and supportive environment, we want to hear from you.

This branch is staffed with an experienced team including a full team of Healthcare Partners providing an excellent service to the local community from their setting in a busy health centre. Currently dispensing around 7,000 items per month, this is a steady branch. As well as providing a variety of services, this branch also utilises our Medipac robotic distribution technology. This frees up your time to provide the care our patients deserve.

What We Offer

• £25.00 - £27.00 per hour
• 25 days holiday plus bank holidays (Increasing to 32 days with length of service)
• GPhC fees paid
• Performance related bonus of up to £5000 per year
• Company pension scheme
• Private medical insurance
• Life assurance
• Market leading employee discounts programme including a range of big name retailers

Key Responsibilities

• Manage day-to-day pharmacy operations, ensuring the delivery of exceptional patient care and adherence to regulatory standards
• Oversee a dedicated team of pharmacy staff, providing guidance, support, and training as needed
• Dispense prescription medications accurately and efficiently, ensuring compliance with all legal and ethical guidelines
• Provide medication counselling and support to patients, answering their questions and addressing concerns
• Collaborate with healthcare professionals, including doctors and nurses, to optimize patient care
• Conduct medication reviews and ensure safe and effective medication management
• Maintain accurate patient records and manage pharmacy inventory
• Provide immunization services (where applicable)
• Offer advice on over-the-counter medications and healthcare products
• Actively participate in health promotion and public health initiatives

What We Require

• Registered Pharmacist with the General Pharmaceutical Council (GPhC)
• Proven experience in a community pharmacy setting with management experience preferred
• Strong commitment to patient care and safety
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and independently
• Up-to-date knowledge of pharmaceutical products and healthcare trends
• A flexible and positive approach to problem-solving

INDPHA

Your New Company
Join a forward-thinking South-based Council dedicated to delivering exceptional public services. They are embarking on a transformative journey to internalise their waste services department, currently managed by a third-party supplier. This is a unique opportunity to be at the forefront of a significant change initiative, ensuring a seamless and efficient transition.

Your New Role
As a seasoned Project Manager, you will lead the internalisation of our waste services department. Your role will encompass overseeing the transition of systems, personnel, equipment, resources, and operational processes. You will collaborate with various stakeholders, including council members, contractors, and the public, to ensure projects are delivered on time, within budget, and to the highest standards. Key responsibilities include:
*Developing and implementing a comprehensive project plan for the insourcing process.
*Experience managing projects from inception to go-live.
*Coordinating with internal and external stakeholders to ensure all aspects of the transition are covered, providing regular project updates.
*Monitoring project progress and making necessary adjustments to ensure successful completion.
*Proven experience in waste management, particularly within a council or local government setting.
*Overseeing the integration of IT systems from the third-party supplier to the Council's infrastructure.
*Ensuring accurate and secure data migration in collaboration with technical teams.
*Managing the transition of staff from the third-party supplier to the Council.
*Coordinating the transfer of equipment and resources required for efficient service operation.
*Overseeing procurement and contract negotiations.
* Identifying potential risks and developing mitigation strategies.
*Monitoring and managing risks throughout the project lifecycle.

What You'll Need to Succeed To excel in this role, you will need:
*Proven experience in project management within the local government sector.
*Strong change management experience.
*Excellent leadership and team management skills.
*Exceptional communication and interpersonal skills.
*Ability to manage multiple tasks and priorities effectively.
*PMP, PRINCE2, or similar project management certification is desirable.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

A forward-thinking local south-based council dedicated to enhancing public services through innovative technology solutions. Their team is focused on improving customer interactions and service delivery through the implementation of cutting-edge systems.

Your new role

As a CRM & Telephony Project Manager, you will lead the implementation of a new Customer Relationship Management (CRM) and Telephony system. This project is at its inception, offering you a unique opportunity to shape the future of our customer service function. You will be responsible for overseeing the entire project lifecycle, from planning and budgeting to execution and go-live. You will work closely with various stakeholders, including council members, IT teams, and external vendors, to ensure the successful delivery of the project.
What you'll need to succeed

• Proven experience as an IT Project Manager, preferably within the public sector.
• Experience with CRM and Telephony system implementation.
• Strong project management skills, including planning, budgeting, and risk management.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and as part of a team.
• Knowledge of relevant technologies and best practices in CRM and Telephony systems.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Havant or Reading

Salary: £47,600 - £71,600 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

An exciting opportunity to join the Service Portfolio & Continual Service Improvement team, where you will play an essential role in transforming Group Technology Services into a streamlined and efficient service organisation. You will support IT teams in optimising processes, eliminating obstacles, identifying opportunities to enhance service performance, and critically service catalogue management. This role provides a unique opportunity to shape the future of IT service delivery and process improvement within SSE.

- Crucial in fine-tuning and evolving the service catalogue process and tooling to ensure it precisely reflects the services offered and aligns well with changing business needs.

- Working closely with IT teams and service owners to improve the service catalogue, making it an essential resource for service delivery and continual service improvement efforts.

- Leading continuous updates and accuracy of the service catalogue, ensuring it serves as a key tool for both service delivery and ongoing enhancement initiatives.

- Establishing and managing the service portfolio processes, along with a clear plan for service improvement.

What do I need?

To be considered for this role, we would love you to have:

- Experience in service management, especially in service improvement with a solid understanding of IT frameworks like ITIL/COBIT and tools like ServiceNow.

- Extensive experience in Continuous Service Improvement, focusing on the Service Catalogue and Service Portfolio improvement initiatives.

- Capable of tracking progress against targets and managing stakeholder expectations effectively.

- Skilled at supporting and maintaining the service catalogue's accuracy and improvement to meet the business and IT needs.

About our Business

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

Further actions

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact David on 01738 275846.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.