Total 61 Manager job vacancies in Stanmore, HA7 3JB

Our multi-award-winning organisation is looking to recruit a Care Team Leader to join our Care team. The role of Care Team Leader is based on a rota basis which may include evening and weekend shifts. This is a pivotal position to help ensure our residents live a meaningful life and feel involved within their community.

The role of Care Team Leader will involve the delivery of Care Services within our Care Homes to excellent standards

This role is working an average of 40.25 hours per week.and will include some weekends working on a 2 week rolling rota.

What you will be doing

Acting as team leader, you will play a key role in making sure all residents are supported to meet their physical, emotional and social needs. To ensure a seamless provision of care, you will manage your team and also act as part of the care team on shift, helping with everything from personal care to administering medicine. Your senior duties will include (but are not limited to):

• Organising staff allocations and breaks
• Arranging cover for absences
• Liaising with home managers
• Dealing with external agencies or visiting professionals (GP etc.)

Who are we looking for?

The successful candidate will have:

• Previous experience in a similar care environment supervising others
• Level 3 Diploma in Health and Social Care or equivalent (minimum)
• Experience working with older people with dementia
• Willing to undertake all aspects of care to meet residents’ needs
• Ability to work shifts (including weekends and evenings)

Proud member of the Disability Confident employer scheme

Financial Provide robust commercial and financial support to the Division, leading on the development of annual budgets, plans and cashflow forecasts. Monitor and report on the performance of the Division against the financial plan on a monthly basis, ensuring that transactions and expenditure are properly allocated, and the budget remains reflective of the operational function of the business. Work closely with Private Cares Finance Business Partner to ensure that Private Cares trading accounts are reflective of performance and to make them aware of any variances to plan in a timely manner. Create a financial dashboard for Private Care which shows a snapshot of the business at a given point in time, enabling the Divisional Leadership team to make agile strategic decisions. Use complex financial and commercial analysis to advise the Divisional Leadership team on the strategic direction of Private Care. Proactively monitor the market to ensure that our pricing strategy delivers maximum value for the business, whilst simultaneously ensuring that we remain competitively priced. Develop self-pay package prices for simple procedures and a mechanism to ensure that price estimates for more complex procedures are highly accurate. Define, lead and drive forward a project to understand Private Cares profitability by procedure and the wider contribution it makes to the Trust. Once developed, ensure that this approach forms part of business as usual and is reported through the financial dashboard. Maximise the benefits from system efficiencies from the IT applications used by Private Care including Compucare 8 and ensure they are being effectively utilised and developed. Work alongside the Managing Director and senior leadership team to develop the commercial strategy of the Private Care business Operational Develop and implement a programme of transformation within the Private Care finance department to ensure it is high-functioning, efficient and meets the needs of its service users. Drive profitable service development and new initiatives through the provision of insightful and accurate financial data. Provide support to the Division in producing business cases for operational and capital expenditure. Manage the billing and credit control function to ensure it is efficient and continuously improved to maximise revenue capture and generate income without delay. Create a process to ensure that Consultants are paid for the work that they undertake in a timely and transparent manner and manage the relevant payment runs. Ensure that all Consultant payments are properly compliant with CMA regulations and that there are clear contractual terms in place to govern them. Contribute to strategic and development projects as desired. Leadership To manage and be accountable for the proactive management of relationships with sponsors of Private Care and its suppliers. Be accountable for the management of Private Care IT software systems which pertain to finance and billing. Lead on contract negotiations with sponsors of Private Care to secure profitable pricing, ensure that financial uplifts are implemented in a timely manner and to manage the relationship in-year. Represent Private Care finance on the Trusts Medical Advisory Committee (MAC) and at Consultant forums and meetings as required. Communication Utilise a variety of strategies to communicate effectively and deal with complex financial enquiries and queries from key stakeholders, including Consultants, their private medical secretaries, prospective patients, embassies, referrers and other third-party sponsors, delivering a high standard of customer service at all times. Clearly communicate changes in process and policies to key stakeholders and keep them abreast of any relevant developments and changes within the finance function. Utilise the skills, experience and information gathered through undertaking the role to continuously improve finance processes and function, so that it is more effective for all stakeholders. Be aware of and sensitive to other cultures and religions whilst dealing with private patients, ensuring vulnerable groups are not discriminated against. People Management The post-holder is directly responsible for the management and operations of Private Cares finance and billing function and to ensure that these teams have the appropriate skills, guidance and expertise to deliver a high-quality service to the business and its stakeholders. Provide support, guidance and development opportunities for staff, with clear and consistent feedback. Ensure that all staff have annual appraisals, meet mandatory training requirements, have structured performance reviews and that clear performance-related objectives are set. Address any performance or HR issues, taking appropriate action as necessary. Participate in the recruitment and training of new staff, as required. Data Management and Compliance To develop and monitor KPIs for the finance and billing functions within Private Care. Ensure that Standing Financial Instructions are always followed. Ensure record keeping is up-to-date, accurate and aligns with the Trusts information governance policy. Ensure all Private Care policies and procedures are adhered to and acted upon in a timely and efficient manner. Maintain financial policies in accordance with the Department of Health, professional and other guidelines. Personal Development The post holder is responsible for: Identifying their own developmental needs and contributing to their development objectives. Reflecting on their performance and ensuring that they develop the necessary knowledge and skills to meet current and emerging demands of the post. Exploiting learning opportunities available to them, both inside and outside of the organisation and developing additional competencies to benefit the Private Care Division. The duties and responsibilities set out here are a general outline of the post and are not intended to be an exhaustive or inflexible list. The post holder may be required to extend their duties in line with the need of the business.

To be responsible, as a member of the Divisional Leadership Team for the leadership, strategic direction, performance and function of Private Care finance to ensure that it achieves its goals and objectives. To transform Private Care’s financial function into a high performing department which meets the needs of the business and its key stakeholders.

Work alongside the Managing Director and senior leadership team to develop the commercial strategy of the Private Care business

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link:https://www.rnoh.nhs.uk/

Financial

• Provide robust commercial and financial support to the Division, leading on the development of annual budgets, plans and cashflow forecasts.

• Monitor and report on the performance of the Division against the financial plan on a monthly basis, ensuring that transactions and expenditure are properly allocated, and the budget remains reflective of the operational function of the business.

• Work closely with Private Care’s Finance Business Partner to ensure that Private Care’s trading accounts are reflective of performance and to make them aware of any variances to plan in a timely manner.

• Create a financial dashboard for Private Care which shows a snapshot of the business at a given point in time, enabling the Divisional Leadership team to make agile strategic decisions.

• Use complex financial and commercial analysis to advise the Divisional Leadership team on the strategic direction of Private Care.

• Proactively monitor the market to ensure that our pricing strategy delivers maximum value for the business, whilst simultaneously ensuring that we remain competitively priced.

• Develop self-pay package prices for simple procedures and a mechanism to ensure that price estimates for more complex procedures are highly accurate.

• Define, lead and drive forward a project to understand Private Care’s profitability by procedure and the wider contribution it makes to the Trust. Once developed, ensure that this approach forms part of business as usual and is reported through the financial dashboard.

• Maximise the benefits from system efficiencies from the IT applications used by Private Care including Compucare 8 and ensure they are being effectively utilised and developed.

• Work alongside the Managing Director and senior leadership team to develop the commercial strategy of the Private Care business

Operational

• Develop and implement a programme of transformation within the Private Care finance department to ensure it is high-functioning, efficient and meets the needs of its service users.

• Drive profitable service development and new initiatives through the provision of insightful and accurate financial data.

• Provide support to the Division in producing business cases for operational and capital expenditure.

• Manage the billing and credit control function to ensure it is efficient and continuously improved to maximise revenue capture and generate income without delay.

• Create a process to ensure that Consultants are paid for the work that they undertake in a timely and transparent manner and manage the relevant payment runs.

• Ensure that all Consultant payments are properly compliant with CMA regulations and that there are clear contractual terms in place to govern them.

• Contribute to strategic and development projects as desired.



Leadership



• To manage and be accountable for the proactive management of relationships with sponsors of Private Care and its suppliers.

• Be accountable for the management of Private Care IT software systems which pertain to finance and billing.

• Lead on contract negotiations with sponsors of Private Care to secure profitable pricing, ensure that financial uplifts are implemented in a timely manner and to manage the relationship in-year.

• Represent Private Care finance on the Trust’s Medical Advisory Committee (MAC) and at Consultant forums and meetings as required.

Communication



• Utilise a variety of strategies to communicate effectively and deal with complex financial enquiries and queries from key stakeholders, including Consultants, their private medical secretaries, prospective patients, embassies, referrers and other third-party sponsors, delivering a high standard of customer service at all times.

• Clearly communicate changes in process and policies to key stakeholders and keep them abreast of any relevant developments and changes within the finance function.

• Utilise the skills, experience and information gathered through undertaking the role to continuously improve finance processes and function, so that it is more effective for all stakeholders.

• Be aware of and sensitive to other cultures and religions whilst dealing with private patients, ensuring vulnerable groups are not discriminated against.

People Management

• The post-holder is directly responsible for the management and operations of Private Care’s finance and billing function and to ensure that these teams have the appropriate skills, guidance and expertise to deliver a high-quality service to the business and its stakeholders.

• Provide support, guidance and development opportunities for staff, with clear and consistent feedback.

• Ensure that all staff have annual appraisals, meet mandatory training requirements, have structured performance reviews and that clear performance-related objectives are set.

• Address any performance or HR issues, taking appropriate action as necessary.

• Participate in the recruitment and training of new staff, as required.

Data Management and Compliance

• To develop and monitor KPIs for the finance and billing functions within Private Care.

• Ensure that Standing Financial Instructions are always followed.

• Ensure record keeping is up-to-date, accurate and aligns with the Trust’s information governance policy.

• Ensure all Private Care policies and procedures are adhered to and acted upon in a timely and efficient manner.

• Maintain financial policies in accordance with the Department of Health, professional and other guidelines.



Personal Development

The post holder is responsible for:

• Identifying their own developmental needs and contributing to their development objectives.

• Reflecting on their performance and ensuring that they develop the necessary knowledge and skills to meet current and emerging demands of the post.

• Exploiting learning opportunities available to them, both inside and outside of the organisation and developing additional competencies to benefit the Private Care Division.

The duties and responsibilities set out here are a general outline of the post and are not intended to be an exhaustive or inflexible list. The post holder may be required to extend their duties in line with the need of the business.


This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

Great opportunity to work as an Assistant Bar Manager for our client's bar which is situated in the heart of Lindley, with a warm and inviting atmosphere.

The rate of pay is £11.44 per hour, this will increase after the probation period.

This is a full-time role working fixed shifts and the hours of work are:
- Wednesday and Thursday 4pm to 12am
- Friday and Saturday 4pm to 2am

Experience in a similar role is required.

Your Time at Work

As an Assistant Bar Manager, your duties will include:

- Oversee daily bar operations, including opening and closing procedures, Ensuring all equipment functions properly and the bar area remains clean and well-organised.
- Manage inventory by ordering supplies, conducting regular stock checks
- Serving Customers
- Barrell Changes / Gas Changes
- Training new staff
- Organising events/promotions
- Keeping track and booking public functions such as Birthdays, Baby showers etc.
- Preparing cocktails and other alcoholic beverages

You must be able to lift up to 70kg due to the barrel weight.

Our Perfect Worker

Our perfect worker will have:

- Experience in a supervisory or management role within a bar or hospitality environment. (up to one-year minimum)
- A strong understanding of bar operations, from stock control to staff training and customer service.
- A knowledgeable approach to beverages, cocktails, and drink service.
- Excellent communication skills and the ability to multitask and prioritise tasks.
- Outstanding customer service skills and be able to work well as a team and independently.
- Leadership skills and knowledge of the legalities in bar work

Key Information and Benefits

- Earn £11.44 p/h
- Competitive salary following probation
- Fixed shifts
- Temp to perm opportunity

Job Ref: 1MOCP

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

JOB TITLE: HEAD OF OPERATIONS AND DEVELOPMENT (SOUTH REGION)

Walsingham Support

We are looking for an energetic and dynamic leader to help transform and grow our care and support services in the South Region if you think that is you, read on...

Work with us and make a real difference to people's lives.

Walsingham Support are a charity that has been enhancing the lives of people with learning disabilities, autistic people and people with complex needs across England and Wales since 1986.

We pride ourselves on putting the people we support at the centre of everything that we do. We do this by delivering specifically tailored support for every individual we work with.

By working with Walsingham Support, you'll be supporting people live their lives to the full. Our people are committed to meeting the evolving needs of people we support and their expectations around how they live.

We reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector-wide change.

POSITION OVERVIEW - HEAD OF OPERATIONS AND DEVELOPMENT:

As the Head of Operations and Development South Region, you will play a key role in overseeing and optimising the day-to-day functioning of our supported living and residential care services in London and the surrounding area.

You will be responsible for overseeing care and support services across several local authority areas, ensuring excellent quality and full regulatory compliance, driving continuous improvement, managing significant budgets and working closely with the business development team to continue to grow the number of services we operate.

The successful candidate will bring a wealth of experience in social care, along with strong leadership skills and a passion for making a positive impact on the lives of others.

RESPONSIBILITIES OF THIS ROLE:

OPERATIONAL LEADERSHIP:

o As Head of Operations and Development, you will provide strategic leadership to the operations team, setting clear objectives and ensuring the successful execution of day-to-day activities.
o Foster a positive and collaborative work environment, promoting teamwork and effective communication among staff.


QUALITY ASSURANCE:

o Implement and monitor quality assurance measures to uphold the highest standards of care.
o In your role as Head of Operations and Development you will conduct regular audits and assessments to identify areas for improvement and implement corrective actions.


REGULATORY COMPLIANCE:

o Stay up to date with industry regulations and ensure that the organisation complies with all relevant laws and standards.
o Develop and implement policies and procedures to maintain compliance.


RESOURCE MANAGEMENT:

o As a Head of Operations and Development you will effectively manage resources, including staff, and budgets, to ensure optimal operational efficiency.
o Collaborate with HR to recruit, train, and retain a high-performing team.


CLIENT AND STAKEHOLDER RELATIONS:

o Build and maintain strong relationships with the people we support, families, and external stakeholders.
o Address concerns and feedback promptly, working to enhance overall satisfaction scores.


CONTINUOUS IMPROVEMENT:

o As Head of Operations and Development you will identify opportunities for process improvement and innovation to enhance service delivery.
o Implement best practices and keep abreast of industry trends to drive operational excellence.


QUALIFICATIONS - HEAD OF OPERATIONS AND DEVELOPMENT:

o Ideally Level 5 Diploma in Health and Social Care Management
o Proven experience in a leadership role within the social care industry
o Strong knowledge of regulatory requirements and compliance standards
o Excellent communication and interpersonal skills
o Demonstrated ability to lead and inspire a team
o Analytical mindset with a focus on continuous improvement


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS - HEAD OF OPERATIONS AND DEVELOPMENT:

o 33 days annual leave including bank holidays, rising to 43 days depending on length of service.
o Pension scheme contributions.
o Employee Assistance Programme Supplied by Health Assured
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Outstanding work bonus payments.
o Recommend a friend bonus of £250.
o Milage paid from your home for work travel


Working arrangements: Hybrid working: home-based but with frequent travel across services in your region.

Head of Operations and Development Salary:

Up to £58,000 per annum

Head of Operations and Development

THE BENEFITS OF WORKING FOR A CHARITY

HEAD OF OPERATIONS AND DEVELOPMENT

Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation:

o SENSE OF PURPOSE: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator.
o SOCIAL IMPACT: Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others.
o DIVERSE AND INCLUSIVE ENVIRONMENT: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives.
o SKILL DEVELOPMENT: Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth.
o COMMUNITY ENGAGEMENT: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness.
o FLEXIBILITY AND PASSION-DRIVEN WORK: While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance.
o POSITIVE WORKPLACE CULTURE: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment.
o YOU ARE NOT MAKING MONEY FOR A BOARD OF DIRECTORS: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors.
o JOB STABILITY: According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.


HEAD OF OPERATIONS AND DEVELOPMENT

This is a full time role 37.5 hours per week. Please see the job description and person specifications attached to this advert for detailed descriptions. Please contact the department for any further information about the role.

Exciting Opportunity Alert!
Our award-winning Estate Agency client are looking for a highly successful and experienced Executive Sales Manager to join their Stanmore office.
If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity! Be part of a highly successful and expanding Estate Agency with a structured career path up to regional management, that recognises and rewards excellence.
As an Executive Sales Manager, you will:

• Create the largest active market share of any agent in the area
• Maximise revenues and grow the property register
• Develop exceptional working relationships with clients to encourage repeat business and recommendations
• Maximise branch profit and achieve all financial targets
• Manage performance of employees through regular 1:1's, reviews etc
• Influence a result through effective team management, action planning and delivery of plans

Ideal Candidate Qualities:

• Previous Estate Agency and customer services experience
• Target driven and tenacious, with demonstrable evidence of achievements
• Effectively manage a team
• Motivated and enthusiastic
• Display high standards of service and presentation
• Good organisational skills
• Demonstrate ideas and initiative around plans for market growth
• Hold a full driving license, have your own car and be insured for Business Use

What our client can offer:
- Comprehensive Training: Learn the ins and outs of the company and market share generation methods.
- Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.
- Continuous Growth: Thrive with ongoing career and personal development opportunities.
- Rewarding Success: Qualify for annual award trips and exciting prizes.
- Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.
- Increased Perks: Watch your holiday entitlement grow with each year of service.
- Healthcare Benefits: Access personal private healthcare upon successfully passing probation.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Ensure all training products in the portfolio are aligned with equality, diversity and inclusion guidance and best practice. Training developed will include the whole of the Armed Forces community. Engage with public and patient voice groups to listen to their views and ensure training and associated products are delivered to meet the current needs of the Armed Forces community. It may be appropriate to update these groups on training developments - linking back to ICP/B/Ss to improve service provision and delivery. Work with, and champion, NHS services to assist in appropriate referrals to secure support including Op RESTORE, Op COURAGE and Op NOVA. Support ICP/B/Ss to develop health needs assessments which include the Armed Forces community so they can evidence they are delivering due regard within the context of the Armed Forces Covenant. Develop training to support in the implementation of ICS based frameworks to support Armed Forces families serving (including mobile), reservist, veterans, and the bereaved to better access health services and employment within the NHS where they live. Working with the Communications and Engagement Lead and NHS England, to develop and share communications and awareness products to compliment accreditation, education schemes and assurance and monitoring for professionals. Highlight the benefits of staff completing training to organisations to maximise uptake. Support the capture of Armed Forces community data within organisations through robust training on identification of the Armed Forces community.

Our award-winning Estate Agency client are looking for a highly successful and experienced Senior Lettings Manager to join their Stanmore office.
If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity! Be part of a highly successful and expanding Estate Agency with a structured career path up to regional management, that recognises and rewards excellence.
As a Senior Lettings Manager, you will:

• Create the largest active market share of any agent in the area
• Maximise revenues and grow the property register
• Develop exceptional working relationships with clients to encourage repeat business and recommendations
• Maximise branch profit and achieve all financial targets
• Manage performance of employees through regular 1:1's, reviews etc
• Influence a result through effective team management, action planning and delivery of plans

Ideal Candidate Qualities:

• Previous Estate Agency and customer services experience
• Target driven and tenacious, with demonstrable evidence of achievements
• Effectively manage a team
• Motivated and enthusiastic
• Display high standards of service and presentation
• Good organisational skills
• Demonstrate ideas and initiative around plans for market growth
• Hold a full driving license, have your own car and be insured for Business Use

What our client can offer:
- Comprehensive Training: Learn the ins and outs of the company and market share generation methods.
- Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.
- Continuous Growth: Thrive with ongoing career and personal development opportunities.
- Rewarding Success: Qualify for annual award trips and exciting prizes.
- Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.
- Increased Perks: Watch your holiday entitlement grow with each year of service.
- Healthcare Benefits: Access personal private healthcare upon successfully passing probation.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

If you’re looking for the next step on your career in social care, you’ve just discovered it.


At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people. We work in partnership to create innovative solutions which enable our people to achieve their goals. We put our customers and learners at the heart of everything we do and will make sure their voices are heard loud and clear.

Stanmore House Residential acts as both a boarding element to Stanmore House School and a residential and respite service for the children of Scotland. The young people we support are aged between 5 & 20 with a variety of complex disabilities. You would support them to live independently in our bright, fully adapted, residential & school campus based in the outskirts of Lanark.

About the role
We are looking for a Service Manager who can provide the leadership to consolidate our achievements to date and to seek out opportunities to build upon these. You will manage a motivated team which encompasses a diverse range of skills and responsibilities, and ensure that people in Stanmore Residential continue to benefit from our exceptional person-centred support.

Growth is important to us and you will be a champion of the local community, with the curiosity, vision, and confidence to search for and nurture service growth. You should be someone who is keen to implement innovation while maintaining a positive environment. This role is a gift for someone who wants to put a vision into practice.

You should be:

Able to demonstrate passion and commitment to our values and cause
An exceptional leader with social care and management experience
Working with Capability Scotland brings you lots of benefits:
Competitive salary - £44,101.05 per annum
We offer a fully funded SVQ – a qualification which is yours for life. 
37 days holidays per year.
Free PVG checks throughout your employment. 
Up to 8% company contribution pension scheme. 
Up to 3 x annual salary death in service. 
Perks at Work – shopping discount scheme. 
Cycle to work scheme. 
24/7 employee assistance programme. 
Working for us means you would qualify for Blue Light & Concert for Carer discounts 
Applying to Capability Scotland
Applying to join our family is easy by clicking apply now. You’ll then hear from us within three weeks of the noted closing date. We’ll invite successful candidates to an interview so we can learn more about what makes each other tick, in a safe and secure way.

A full job description of this role is available by clicking here: Service Manager

For more information, or to arrange an informal chat, you can email Karen on karen.graham@capability.scot

General Information
Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.
A copy of Capability Scotland’s Equality and Diversity Policy is available upon request from the HR Team.

Proud member of the Disability Confident employer scheme

Accountability Accountable to the Partners of the practice, with day to day working and mentoring from the Managing Partners. Main Duties/Key Tasks Human Resources To ensure that the practice is staffed and resourced within budget by persons with appropriate skills, experience and commitment to provide the professional technical, administrative and interpersonal expertise needed. To lead practice recruitment of staff To ensure that all training, development and induction of staff is undertaken in line with practice policies and procedures ensuring excellent customer care. To carry out appraisal and supervision meetings for directly line managed staff and others as appropriate To manage staff leave requests and absence To deal with disciplinary and grievance procedures To keep abreast of employment law and revisions ensuring that the practice meets its statutory obligations Operations and IT To ensure the efficient operational running of the practice IT Systems Ensure the appropriate training of all personnel and users of the Practice IT systems Lead on IT crisis prevention and develop systems to protect security of data. Ensure policies against the misuse of the Internet and emails are updated GDPR and Data Protection To ensure confidentiality of data and conformity to the Data Protection Act and Medical Records and Reports Acts, the Freedom of Information Act and the Caldicott Report. To act as the principal point of contact in relation to all Data Protection matters To review and update all data protection policy with regard to current legislation To ensure staff are fully trained in all data protection matters To manage all data protection breaches in line with legislation Finance Responsible to the Partners for the effective use of Practice finances. Working with the Partners and Practice accountant to plan effective budgetary control, ensuring cost efficiencies, best use of resources and maximisation of profitability. In particular: To lead on the development and preparation of practice financial management systems, reports and business plans for the partners Ensure policies are in place and up to date to protect the Practice against fraud and financial mismanagement. To oversee the the practice achieving national and local targets and standards to optimise income To assimilate payroll information and deal with pensions and partner drawings To ensure that correct monthly claims for payment and billing for services are submitted in good time To ensure there are effective controls of expenditure whilst ensuring necessary investment in resources. To ensure all income-generating opportunities are explored and maximised. To provide regular budgetary and cash flow forecasting to the Partners. To manage the Practice's bank accounts. Ensure correct payment of suppliers and expenses. Ensure appropriate control of the petty cash account. Ensure accurate bookkeeping, monthly bank reconciliations and preparation for the Practices year-end accounts. Regulatory compliance To ensure compliance of CQC requirements within the surgery, supported by relevant practice policies. To manage the process by which the Practice maintains registration under the CQC Support the Partners through any inspection visits from the CQC. Implement and follow up any action or improvements required by the CQC, in order to maintain registration. Ensure that the practice is meeting all statutory and legislative requirements.Health and Safety and Premises To act as the responsible Health and Safety Officer To ensure appropriate risk assessment as required by legislation is carried out To ensure all Health and safety policies are kept up to date and that staff are appropriately trained and adhere to the requirements of policy and legislation To ensure the premises meet all infection control requirements To ensure that the buildings, services and facilities are well maintained and that regular servicing and testing as required by legislation is carried out To advise the partners in making full and effective use of its current premises, equipment and stock.Patient Services To ensure the practice is delivering accessible, equitable and quality patient services To ensure the practice has an effective patient participation group To ensure the practice meets all requirements for patient feedback and management of complaints in keeping with NHS standards To ensure the practice provides accessible information to patients To ensure the practice website is kept up to date with relevant information and in keeping with NHS standardsOther Duties To provide strategic management for the practice and ensure that a long-term plan and risk analysis is carried out and reviewed regularly. To attend appropriate meetings on behalf of the Partners including with relevant stakeholders To ensure that significant event reviews are carried out in an effective manner and learning is embedded into the practice To plan, manage and review all practice policies, systems and procedures ensuring efficient and effective work process Regularly review the organisation and developments within and outside the practice which will impact directly or indirectly. This includes involvement in local and national agencies which formulate and influence primary health care strategy. Ensure the effective and efficient working systems and operational systems within the Practice. Any other tasks as requested by GP Partners

To develop and deliver of sourcing strategies and cost improvement plans to support the Transformation Group. This role will lead on the rationalisation and standardisation of products and will be a focal point for the Procurement Manager and the Ward Inventory Manager.



You will report to the Head of Procurement and support and work with buyers within the Procurement Team.
• To ensure that the RNOH becomes a commercially focussed, dynamic organisation which delivers innovative solutions to achieve significant and sustainable cost improvements
• Strategically lead and effectively manage the procurement work plan for all products and services across the Trust. Ensuring compliance with the Trust’s standing financial instructions.
• Ensuring compliance to Procurement regulations and have sound knowledge of the procurement process.
• Develop and implement systems and procedures that deliver best value from supplier expenditure
• Manage the effective purchasing of goods and services ensuring delivery of best value for money.
• Be responsible for the provision of a robust procurement process, with specific emphasis on security of supply, best value for money and compliance with all regulatory legislation.

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:
• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. ​

Joining our organisation means enjoying a wide range of staff benefits, including:
• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff.

Analytical and Judgement Skills



· To lead on FTS tender and/or mini competitions/ quotation exercises resulting in the award of formal contracts for the goods and services required to provide effective patient care. Specifically, this will involve placing advertisements on the Trust’s contract management portal, receiving and evaluating potentially complex bids and producing recommendation reports for verification by the Head of Procurement /Deputy Associate Director of Procurement as appropriate.

· In the absence of the Head of Procurement support the production and reporting against Key Performance Indicators to measure progress and success of procurement activity, relating specifically to the post holder’s areas of responsibility.

· Work with end users and suppliers to identify cost effective alternatives to products currently in use. Ensure thorough evaluation and consultation prior to any changes being made.

· Following contract award, conduct contract review meetings as necessary to ensure the contract is performing as expected and there is a robust process in place in the event that the contract does not perform as expected. It is the responsibility of the post holder to ensure that end users are fully involved and engaged in the process at all stages.




This advert closes on Thursday 24 Oct 2024

Proud member of the Disability Confident employer scheme

Specific Duties and Responsibilities To practice according to the NMC/ HCPC Code of Professional Conduct. To be aware of resuscitation, fire and moving and handling procedures. Assess, plan, implement and evaluate individualised patient care needs and to ensure nursing care is delivered in a holistic manner. To maintain patient and staff confidentiality at all times. Co-ordinate the services with other disciplines to ensure that the total patient care needs are identified. Ensure that all patients receive a high standard of individualised patient care according to local and Trust policies. Participates and facilitates in the promotion of patient education and health promotion. Provide skilled assistance to the surgical team in theatre ensuring that local and Trust policies are adhered to. Ensure that patient documentation is accurate, comprehensive, reviewed and updated when necessary. Maintain good communication with all healthcare staff. Ensure the safe custody and safe administration of medicines in line with Trust policy and procedure and report any discrepancies. Be responsible for ensuring the cleanliness of equipment and the environment within the department. Maintain, review and improve standards and practices with reference to recent research findings. Participate in the on-call and weekend shift system as required. Clinical Responsibilities To promote a work based learning environment for all staff. To be responsible for own personal and professional development through research, innovation and attendance at suitable study days. Facilitate the on-going education of staff within the theatre complex including, pre-registration students, post basic students, unqualified and qualified staff, bank and agency staff. To extend own education, including management skills. Actively participate in the Trusts appraisal system and undertake individualised performance reviews. Undertake extended roles of care within the department as authorised by the Report any potential or actual complaints/untoward incidents to the Theatre Matron/co-ordinator and participate in the Trusts Risk Management process. Be flexible with working hours to facilitate the smooth running of the department. Professional responsibilities Assist in promoting an open and friendly working environment. Receive visitors into the department. Undertake department projects pertinent to the speciality. Participate in nursing audits, assist in the setting and evaluation of standards of care. Orientate new staff, learners and temporary staff to the department and hospital. Encourages a good working relationship with the multi-professional team and to attend multi-professional meetings as appropriate. Promotes effective multi-professional collaboration and practice throughout the unit. To be aware of and practice in accordance with the Trusts policies and procedures. Ensure working awareness of RNOHT policies and procedures. Maintain patient and staff confidentiality at all times. Special Requirements: None Any other duties commensurate with the grade and in line with the requirement of this post. This job description gives a general outline of the post and is not intended to be inflexible or a final list of duties. It may therefore be amended from time to time in consultation with the post holder. Terms and Conditions of Service This appointment is subject to the terms and conditions of employment of the Royal National Orthopaedic Hospital NHS Trust. Professional conduct The post holder must comply with the Code of Professional Conduct applicable to their profession. Risk Management The Royal National Orthopaedic Hospital NHS Trust strives to take a holistic approach to the management of risk; Health and Safety, Caldicott, Corporate and Clinical Governance requirements are all elements of risk management. Risk management is fundamental in ensuring the safety of all whilst on Trust premises and in ensuring that a high level of quality care is continually provided. To support staff in the management of risk, the Trust provides training programmes and facilitates staff in the use of risk management identification tools. In turn, individuals are responsible for ensuring that they attend training sessions and adhere to the Trusts policies and procedures, which includes the reporting of incidents, both actual and near miss. Health and Safety at Work Act Under the provisions of the Health and Safety at Work Act 1974 it is the duty of every employee to: Take reasonable care of themselves and of others who may be affected by their acts or omissions. Co-operate with their employer in ensuring that all statutory and other requirements are complied with. Clinical Governance Participate in the Trusts Clinical Governance activities ensuring that all the elements are embraced within ones own practice and that of the ward. Confidentiality During the course of these duties, the post holder will have access to confidential material about patients, staff and other health service business. On no account must information relating to identifiable patients or staff members be divulged to anyone other than authorised persons i.e. nurses, medical or other professional staff or as directed by an appropriate manager. Failure to comply with these guidelines may result in disciplinary action being taken against the post holder. Equal Opportunities The Trust welcomes all persons without regard to age, ethnic or national origin, gender or sexual orientation, religion, lifestyle, presenting illness or disability. We aim to provide a non-judgemental service at all times. No Smoking Policy The Trust prohibits smoking in all of their buildings and premises, except where specifically indicated.

Analytical and Judgement Skills To lead on FTS tender and/or mini competitions/ quotation exercises resulting in the award of formal contracts for the goods and services required to provide effective patient care. Specifically, this will involve placing advertisements on the Trusts contract management portal, receiving and evaluating potentially complex bids and producing recommendation reports for verification by the Head of Procurement /Deputy Associate Director of Procurement as appropriate. In the absence of the Head of Procurement support the production and reporting against Key Performance Indicators to measure progress and success of procurement activity, relating specifically to the post holders areas of responsibility. Work with end users and suppliers to identify cost effective alternatives to products currently in use. Ensure thorough evaluation and consultation prior to any changes being made. Following contract award, conduct contract review meetings as necessary to ensure the contract is performing as expected and there is a robust process in place in the event that the contract does not perform as expected. It is the responsibility of the post holder to ensure that end users are fully involved and engaged in the process at all stages.