Total 759 Manager job vacancies in bristol bristol bs32 4rx

SSP UK




Duty Manager / Team Leader at Starbucks
- Bristol, Temple Meads Station.
Pay Rate: £13.17per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.84per hour.

Shift Pattern: Full-time, scheduled between 5am and 10pm including weekends.

- Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a valued Duty Manager (Team Leader), where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!

WHY JOIN SSP AS DUTY MANAGER (TEAM LEADER)?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.






AS A DUTY MANAGER (TEAM LEADER) YOU’LL:


- Have at least 1 year experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.


Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager!

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Job Title: Lead Contract Manager
Location: Bristol or London + Hybrid Working Opportunities Available
Compensation: Competitive + Benefits
Role Type: Full time / Permanent
Role ID: SF59742

At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Lead Contract Manager based at either our Bristol or London sites.

The role
As a Lead Contract Manager, you'll have a role that's out of the ordinary. You will act as the primary point of contact for all Contract Management matters relating to an assigned supplier and/or contract, working towards the construction of Sizewell C Nuclear Power Station based in Suffolk.

Day-to-day, you'll be working closely with internal and external stakeholders, including working as part of a multi-disciplinary team within a technically complex programme, holding responsibility for delivering contracts in accordance with NNC governance requirements to meet project and business objectives.

• Contributing to procurement and contracting strategies to meet the overall SZC Project objectives.
• Supporting upfront contract development activities across technical, programme, legal and commercial disciplines.
• Support to the budget process and analysing the commercial requirements of a contract.
• Support to the Commercial Lead in ensuring all internal governance approval is in place.
• Managing contracts in accordance with the contract terms (predominantly NEC3 and FIDIC), SZC governance requirements and SZC Project objectives to achieve a successful close.
• Promoting and embedding a strong nuclear safety culture, the right level of oversight, control and surveillance of supplier activities.

This position involves travel/working across a range of internal and customer sites, as a requirement of the role.

This role is full time, thirty-seven hours per week and provides hybrid working arrangements with one/two days in the office and three/four days working from home, amongst being adaptable and can be delivered from various locations including Bristol or London.

Essential experience of the Lead Contract Manager

• Proven ability of working within a complex major project/programme environment in both procurement and post-procurement phases.
• Experience of standard forms of contract (NEC and FIDIC) within the power/construction industry on complex major projects/programmes.
• Evidence of successfully undertaking administering of complex contracts.
• Good understanding of procurement, contract performance measurement, risk management and change and claim management.
• Excellent negotiating, influencing and communication skills.
• Honed commercial skills and demonstrable ability to make sound decisions on complex matters (considering technical and commercial topics) of high financial value.
• Understanding of UK and international supply chain within nuclear sector.

Qualifications for the Lead Contract Manager

• Educated to degree level ideally in a technical / engineering subject
• Member of RICS/ICE/CICES/IOB or equivalent professional body

Security Clearance
The successful candidate must be able to achieve and maintain S Security Check (SC) security clearance for this role.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive ten days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Cavendish Nuclear
As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we're innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group - from Canada, the USA to Japan. Work with us to create a safe and secure world, together.

We are a disability confident employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

#CAVDESTNUC

Proud member of the Disability Confident employer scheme

wagamama bristol cabot circus

junior front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a junior front of house manager to join us on our continuous journey of true nourishment

the role |

as a junior front of house manager you’ll support the management team to oversee all aspects of our front of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards. if you're an aspiring supervisor or manager looking to develop their hospitality career this could be the role for you

perks + quirks |

• £11.70 per hour + £2.80 average tips per hour*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an individual who is ready to lead by example and help motivate your team

• a strong communicator that has real conversations with consideration + care to build relationships with your team

• aware of the financial performance of your restaurant

• able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

JOB TITLE: Defined Contribution Pensions Manager (12 month FTC)

SALARY: £57,546 - £63,940

LOCATION(S): Bristol / Halifax / Edinburgh / Leeds

HOURS: Full -time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

If you know about Defined Contribution pension schemes, this is your chance to join our People & Places team and help to deliver a great pensions experience to our colleagues.

You'll get the chance to use your expertise for the benefit of nearly 100,000 members, in an exciting environment where we're always looking at how we can make things even better.

In essence, you'll be:

• Working with colleagues and key suppliers to make sure our services are performing, and identifying ways to continually improve them

• Taking ownership of problems, using data to understand what went wrong and how to fix it

• Supporting Trustee Directors in their roles through the presentation of high quality and insightful reporting

• Contributing to robust risk management and compliance using our established frameworks

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

We're looking for someone who understands the administration and operation of Defined Contribution schemes.

Specifically, we're looking for:

• Experience of managing third party administrators.

• Technical knowledge of UK pensions legislation and regulation.

• The ability to build strong relationships and inspire others to perform at their best.

Any experience in these areas would also be very useful:

• Communication and education in relation to pensions.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Grounds Maintenance Team Leader - Bristol - BS32 - X2 Job Available

A garden maintenance team leader is required by one of the UK's leading Horticulture and Grounds maintenance specialists

The duties will be being a charge hand leading small team and include Grass / Lawn Cutting, Edging, Strimming, Hedge cutting, Litter Picking and Weed control and all gardening/grounds maintenance duties, using mowers and powered tools.

Experience and a drivers license is essential

Immediate start available.

The pay rate is £15.02 per hour

Monday to Friday 7.00am - 15.30pm

Role: Alpkit Store Manager
Location: Bristol, BS8 2RF
Hours: 40 Hours across 5 days. Weekend working.

Alpkit have a brilliant opportunity for someone to join our dynamic retail team. We are looking for someone special to manage our Bristol Whiteladies Road Store. If you have a passion for the outdoors, offering great customer service from selling someone their first adventure bike, to advising on which tent packs down the smallest for bike packing & hiking adventures, then come and help us put that passion into helping people Go Nice Places, Do Good Things.

About the Retail Team

Our heroes on the customer front line play a huge part within Alpkit, which is why this is an exciting opportunity for the individual who loves the outdoors, loves managing a team, wants to grow a retail location, and is looking to work in a vibrant store, offering real service with personality.

Think of one of our stores as a base camp, a well-equipped gear store with the entire Alpkit product range inside. We've got wetsuits to try on, UK designed and built bikes to sell, bike packing luggage to carry all our fantastic gear, and sleeping bags packed up to show their pack sizes. You can hire a bouldering mat, demo a bike, or book your tired and weary kit in for repair. We regularly run adventure events from store and we’re proud to be a space for you to come and hang out when you're soggy and tired after a full day running, biking, or hiking!

Alpkit are champions of being a sustainable brand and by choosing to do the right thing and aiming to do better continuously, we are world class at what we do; these guiding principles are embraced throughout our Retail Team.

About the Role

You’ll work as part of a growing team of incredibly passionate, hardworking retail heroes. Your job is to share your knowledge and expertise of outdoor retail; to align job responsibilities, culture, and product knowledge so the team can deliver amazing service every day.



What we’re looking for

-A love of the outdoors, especially gear and activities
-A passion for making a positive impact through your work
-Experience in a similar role would be beneficial
-Take pride in offering great service and love being on shop floor
-Motivation to get things done
-Entrepreneurial & work with the team to build something a bit different & special (you’ve been to one of stores, so you know what we mean!)
-You’re a people person; making people passionate about our gear and the outdoors describes you down to a Tee!
-Proven experience of successfully managing and developing teams
-Your values align with Alpkit

Perks of the job

Option to buy extra holiday, Alpkit discount for you, your family and friends, life insurance, critical illness cover, cycle to work scheme, enhanced pension contributions, green travel commuting subsidy, 5 paid volunteer days.

Sustainability is written deeply into our DNA, and we promote a learning culture withing Alpkit. We are passionate about encouraging personal career development through, weekly training, Adventure Training, and paid study support for professional qualifications.

We value all cultures, backgrounds, and experiences, Alpkit is passionate about being an equal opportunity employer and welcomes everyone to our team, so be yourself, join our community and help us go nice places and do good things.

If you think you can wear the Alpkit red t-shirt and want the opportunity to really help build & influence a store, then email your CV and covering letter to jobs@alpkit.com telling us why you think you’d fit in well at our Alpkit Bristol Store along with your CV.

If you need reasonable adjustments at any point in the application or interview process, please just let us know. In your application, please feel free to note which pronouns you use (For example - she/her, he/him, they/them, etc).

Do you have a background in managing Amazon marketplaces from a hands on perspective and are looking to join a supportive and growing SME business? We are looking for a Marketplace Manager to join our central Bristol office, on a full-time, 6 month contract basis, who shares our passion for our business, eCommerce and the brands that we work with.

About us

At vvast, we build long-term brand equity by leveraging exceptional teams and technology.

Our team of eCommerce and D2C experts share a relentless drive for innovation, which lies at the core of our ethos.

We've made it our mission to transform D2C by shifting the focus to a "for customer" (D4C) approach. Enabling brands to deliver interconnected customer experiences with the right technology at the right time. This approach is also reflected in our journey of becoming B Corp certified, reflecting our commitment to building better, more sustainable, ethical and purpose driven businesses.

With experience across 200+ brands, we’ve created a proven framework to help brands scale globally. Our success lies in the pride we take in delivering high performance for our partner brands, earning the trust of some of the industry’s most respected names.

If you're passionate about shaping the future of brand growth and want to be part of a purpose-led, innovative team, we’d love for you to join us.

About the role- Marketplace Manager

This role is responsible for ensuring optimal trading on Amazon Marketplace, managing the day to day trading across multiple brands and communicating results effectively with external brands

The main responsibilities for our Marketplace Manager role include but are not limited to:

• Overall marketplace management, including the day to running, growth strategies, inventory, fulfilment, optimising listing etc
• Maintaining profitability and performance tracking across all brands and categories
• Launching and maintaining effective PPC campaigns
• Maintenance of product and inventory management
• Ensuring accounts comply with all platform policies and best practices
• Communicating and collaborating effectively across the business, as well as communicating and presenting progress externally to brands

What we offer:

• A 6 month fixed term contract, with possibility of permanent afterwards
• A starting salary of £40,000-£45,000, depending on your experience
• 37.5 hour working week, Monday-Friday
• 25 days holiday plus bank holidays (pro rata for 6 month FTC)
• 1 paid day off for volunteering per year (pro rata for 6 month FTC)
• 2 wellbeing days per year (one every 6 months) to be used when you need time to look after yourself, no questions asked (pro rata for 6 month FTC)
• Discounts on the brands we work with
• Flexible working when needed
• Hybrid working, your choice- this role would need you to be in the office an absolute minimum of once per month. You are welcome to be in the office more often than this if you would like to
• Regular company activity days and socials
• Cycle2work scheme
• Amazing team support with an open-door policy to collaborate
• Employee-led learning culture where you can carve your own career path
• Mapped out career pathways across the business
• A supportive and approachable line manager, with clear induction, probationary and appraisal processes
• Monthly companywide meetings for transparent updates across the business
• Fully provided work equipment

Our values:

• Relentless R&D- We move manual to machine to liberate our team for innovation and growth.
• Brand first, revenue second- We build long term brand equity first and foremost. No compromise.
• For planet and community- We deploy D4C to optimise, lower our impact and enrich our community.
• Great things happen when we work together- The sum is greater than its parts, we play to our collective strengths.
• Come as you are and never stop learning- We communicate openly, taking responsibility and sharing expertise.

The ideal Marketplace Manager will have strong experience working with Amazon Marketplace and be comfortable being the sole person in this team, being hands on. You will be comfortable and enjoy communicating and presenting updates externally with our brands. Ideally you will have experience of managing multiple brands at once. Perhaps you might have experience as an Amazon Marketplace Manager, Marketplace Manager, Marketplace Executive, eCommerce Manager or Marketplace Account Manager.

To apply, please submit your CV. If your application is successful, our Talent Acquisition Business Partner will be in touch to discuss the next steps and send you through a full job description.

We are using a third party (Hectic People) to manage the recruitment process for this vacancy.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

For information on how vvast process your data, please visit our website www.vvast.net where you can find our privacy notice. This includes instructions on how you can ask us to delete, rectify or stop sharing your personal data.

Please view the attached Job Description and Personal Specification documents for further details on the role.

For a full and detailed job description please refer to the job description and person specification document attached to this vacancy

This is an exciting opportunity to join the Pharmacy Supply Services Team based at North Bristol NHS Trust and play a pivotal role in supporting the Wards Stock and Pharmacy Inventory in the Hospital.

You will play a crucial role in ensuring that accurate ward stock holding at ward levels is processed and well maintained as well as maintaining good control of the Pharmacy Inventory, keeping accurate levels, avoiding waste and managing suitable stock.

It's an exciting time to join us as we are committed to developing High Quality Improvements within a team where you can be Proud to Belong.

To understand more about what it's like to work in Pharmacy at NBT - check out this video

Under the guidance of the Distribution and Ward Stock Services Lead supervise the day-to-day operation of the Pharmacy Distribution and Ward Stock Services team in line with Trust policies, ensuring safe and secure storage, and supply of medicines at all times to provide effective, timely and high-quality patient centred service is always provided.

Responsible for the day-to-day supervision of staff and workload of the Pharmacy Distribution team on a day-to-day basis to ensure a safe, effective, timely and high-quality patient centred service is always provided.



Participates in audits, both internal and external, including Government lead Inspections of services and facilities by the Medicines and Healthcare Products Regulatory Agency (MHRA) in relation to the Departments Wholesaler Dealers Authorisation (WDA ) ensuring continued maintenance of current licenses within Pharmacy.

To oversee all aspects of administration involved with the Pharmacy Distribution and Ward Stock at North Bristol NHS Trust.

To be responsible for all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).

The Pharmacy Department within the Brunel building is modern, with excellent facilities, and currently requires staff to be available to work shifts between the hours of 08:00 - 19:00 from Monday to Friday, and Saturdays and Sundays from 9-17.

Please view the attached Job Description and Personal Specification documents for further details on the role.


This advert closes on Sunday 20 Oct 2024

We are looking for experienced Butchers to run our Butchery Departments like their own business. This is an exciting role where you will work with customers to develop their business, understand your local market and provide them with great service.

This role gives you the flexibility to run a butchery business without the financial risk. We want someone who has good product knowledge of all meat proteins, who is self-motivated with a desire to succeed.

Maintaining high standards in all areas including; stock, food safety procedures including recording information, fresh meat and pre-packed meat displays, staff morale and customer satisfaction

You will work alongside the Store Manager to develop a business plan that will support the growth in sales and profitability of your department

Greeting and speaking to customers, providing advice, answering questions, accepting orders, and offering helpful advice with a smile

Ordering and managing stock - including stocktaking

Effectively developing and managing a small team including staff rota’s

Cutting meat to order

Cleaning and maintaining tools and equipment

Coordinating deliveries or order pickups

Controlling waste

Booking & Events Manager - Premium Division

Are you a Bookings & Events Manager seeking a fresh challenge? Do you have a passion to drive sales in restaurants and bars with true individuality that are in prominent locations within the premium division?

WHAT WE CAN OFFER YOU...
Excellent basic salary
48 hour working week
Bonus potential
Pension scheme
Free Shares & Sharesave Scheme
Discounted food whilst working
33% discount in all Mitchells & Butlers businesses
Other flexible benefits including high-street discounts, bike to work scheme etc.

ABOUT THE ROLE & RESPONSIBILITIES...

As a BOOKINGS & EVENTS MANAGER, you will be responsible for the effective management and conversion of all incoming enquires and bookings (group, tables, hire, space) – using the booking and enquiry platforms within the venue.
• Have a proactive approach to increasing booking enquiries and conversion of private bookings, exclusive hire and day to day customer bookings
• The generation, creation and application where required of bespoke events
• The key point of contact for all booking enquiries
• Working to predefined Key Performance Indicators
• The generation of new events and activities via both corporate group enquiries and guest direct enquiries - channels that lead to incremental sales and profit for the venue
• The coordination and utilisation of key dates in order to maximise revenue and exceed prior year and budget sales
• Selling all brand and venue specific products and packages to both new and existing customers and other pre-defined products/services
• To generate a network of corporate clients to maximise corporate hire and Christmas bookings
• Selling and promoting all venue/s function space, room hire and under-utilised areas to drive new revenue streams

ESSENTIAL SKILLS
• Organised approach to balancing the need to be business facing and available for new contact to be made
• A proven track record in face-to-face sales and/or tele-sales and effective use of digital booking platforms
• Able to demonstrate knowledge of outreach/lead generating activity in previous work
• The ability to understand KPI’s and proactive lead generating.

Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you.

Proud member of the Disability Confident employer scheme

Who are Diligenta?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Lead and inspire a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. As a Team Leader, you'll oversee performance, foster team development, and drive results in alignment with business and client objectives.

Benefits:

• 33 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

What you'll be doing:

• Plan and optimize team resources to align with business goals, ensuring efficient workload management within budgets.
• Regularly review team performance against objectives, identify variances, and take proactive action to meet targets.
• Manage, coach, and develop team members, addressing performance issues promptly and encouraging potential growth.
• Organize and plan team development based on business needs, ensuring members are well-equipped with the skills and knowledge required.
• Implement continuous improvements to enhance team efficiency and effectiveness, applying systems thinking in day-to-day operations.
• Lead the team through corporate changes, maintaining commitment to company strategy, customer needs, and business goals.
• Ensure adherence to company and legal standards to maintain consistent quality output.

What we're looking for:

• Proven people management experience.
• At least 2 years of customer service experience, ideally within financial services or life and pensions industries.
• Strong planning and organizational skills.
• Excellent communication and relationship-building abilities.
• Analytical and problem-solving skills.
• Understanding of processes, systems, and product knowledge.
• Awareness of commercial considerations and regulations.
• Knowledge of FSA compliance regulations to ensure no breaches.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Do you have a background in eCommerce buying and merchandising, love working within Excel are looking to join a supportive and growing SME business? We are looking for an eCommerce Planning Manager to join our central Bristol office, on a full-time, permanent basis, who shares our passion for our business, eCommerce and the brands that we work with.

About us

At vvast, we build long-term brand equity by leveraging exceptional teams and technology.

Our team of eCommerce and D2C experts share a relentless drive for innovation, which lies at the core of our ethos.

We've made it our mission to transform D2C by shifting the focus to a "for customer" (D4C) approach. Enabling brands to deliver interconnected customer experiences with the right technology at the right time. This approach is also reflected in our journey of becoming B Corp certified, reflecting our commitment to building better, more sustainable, ethical and purpose driven businesses.

With experience across 200+ brands, we’ve created a proven framework to help brands scale globally. Our success lies in the pride we take in delivering high performance for our partner brands, earning the trust of some of the industry’s most respected names.

If you're passionate about shaping the future of brand growth and want to be part of a purpose-led, innovative team, we’d love for you to join us.

About the role- eCommerce Planning Manager

This role is responsible for ownership of reporting for detailed analysis as well as managing the planning team with regards to inventory planning and stock management through creating robust forecasting and reporting, to support continued sales growth across all brands.

The main responsibilities for our eCommerce Planning Manager role include but are not limited to:

• Overall stock owner across all brands to include buying methodologies, buy budgets, replenishment submissions, buy feedback, review reports, supporting on forecast planning
• Managing the reporting and forecasting process for the planning team
• Collaborating with the eCommerce team with tasks such as relevant site audits and raising product concerns
• Product management for brand products such as supporting with Shopify product import for new brands, optimising each brand’s product architecture
• Maintenance of company ERP systems
• Optimising ways of working in the planning team and cross-functionally across the business
• Overseeing the planning team to ensure all tasks are executed within deadlines


What we offer:

• A starting salary of £40,000-£45,000, depending on your experience
• 37.5 hour working week, Monday-Friday
• 25 days holiday plus bank holidays
• 1 paid day off for volunteering per year
• 2 wellbeing days per year (one every 6 months) to be used when you need time to look after yourself, no questions asked
• Discounts on the brands we work with
• Flexible working when needed
• Hybrid working, your choice- this role would need you to be in the office twice per week (Tuesday and Wednesday). You are welcome to be in the office more often than this if you would like to
• Regular company activity days and socials
• Cycle2work scheme
• Amazing team support with an open-door policy to collaborate
• Employee-led learning culture where you can carve your own career path
• Mapped out career pathways across the business
• A supportive and approachable line manager, with clear induction, probationary and appraisal processes
• Monthly companywide meetings for transparent updates across the business
• Fully provided work equipment

Our values:

• Relentless R&D- We move manual to machine to liberate our team for innovation and growth.
• Brand first, revenue second- We build long term brand equity first and foremost. No compromise.
• For planet and community- We deploy D4C to optimise, lower our impact and enrich our community.
• Great things happen when we work together- The sum is greater than its parts, we play to our collective strengths.
• Come as you are and never stop learning- We communicate openly, taking responsibility and sharing expertise.

The ideal eCommerce Planning Manager will have experience working in Buying & Merchandising and stock management, with strong Excel skills (IF formulas, look ups and pivot tables are a must) and enjoy collaborating across the team. Ideally you will come from an eCommerce background. Perhaps you might have experience as a Buyer, Merchandiser, eCommerce Manager, Planning Manager, Assistant Merchandiser, Assistant Buyer or Demand Planner.

To apply, please submit your CV. If your application is successful, our Talent Acquisition Business Partner will be in touch to discuss the next steps and send you through a full job description.

We are using a third party (Hectic People) to manage the recruitment process for this vacancy.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

For information on how vvast process your data, please visit our website www.vvast.net where you can find our privacy notice. This includes instructions on how you can ask us to delete, rectify or stop sharing your personal data.

JOB TITLE: Senior Manager - Investment Accounting & Operations
SALARY: £93,908 - £110,480
LOCATION(S): Bristol, Edinburgh or Leeds
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

Are you ready to make a difference in a leading UK-based financial services group?

Our Investment Accounting & Operations team plays a crucial role in ensuring the smooth functioning of our investment services. We manage and oversee investment accounting, making sure everything's accurate and compliant. Our team collaborates with various departments to streamline investment operations and improve efficiency. We're all about automating processes to make things run smoother and faster. Plus, we provide excellent customer service, resolving inquiries quickly and effectively.

As a qualified accountant or with experience in investment accounting and operations you will be pivotal in our role to oversee and report on over £160bn of assets. In essence, you'll be:

• Leading, managing and supporting the career development of a team

• Automating and streamlining processes to enhance operational efficiency

• Providing exceptional customer service to resolve enquiries efficiently

• Managing and overseeing investment accounting activity, ensuring accuracy and compliance

• Analysing financial data and market trends to support with decision-making

About us:

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need:

We'll be looking for a qualified accountant or significant experience with investment accounting and operations, alongside experience in:

• Leadership of a team

• Strong analytical skills with the ability to interpret financial data.

• Proficiency in automating and streamlining processes.

• Excellent communication and collaboration skills.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Apply today:

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

Proud member of the Disability Confident employer scheme