Total 9 Manager job vacancies in macclesfield sk10 4nj

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Assistant Customer Service Manager
Location: Macclesfield

Salary: £28,392

Excellent range of employee benefits

Are you passionate about delivering high-quality customer service and supporting seamless operations?

Join us at Sodexo as an Assistant Customer Service Manager, where you’ll assist in driving exceptional service standards and support the customer experience at our global pharma client site in Macclesfield.

Working closely with the Customer Service Manager, you’ll ensure our GXP areas operate smoothly, enabling us to create a vibrant and efficient workplace.

In this role, you’ll play an integral part in maintaining customer satisfaction by supporting various operational activities.This is an opportunity to showcase your service expertise, make a meaningful impact, and grow within a company dedicated to enhancing quality of life.

What you’ll do:

• Support the Customer Service Manager in delivering soft services across the designated area.
• Resolve customer complaints and foster high satisfaction levels.
• Aid in team appraisals, employee engagement, and managing performance records.
• Participate in audits, follow up on action items, and maintain internal compliance standards.
• Assist in implementing process improvements and service innovations.
• Respond to emergency calls as per protocols and escalate issues when necessary.

What you bring:

• Strong customer focus with the ability to motivate teams to achieve high service standards.
• Proven experience in professional communication and working with stakeholders of all levels.
• Excellent organisational skills and the ability to manage multiple priorities.
• Good IT skills.
• An eagerness to learn about Facilities Management at a large GMP manufacturing site.

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company that values you, offers purpose in your role, and enables you to thrive. In addition, we offer:

• A flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development
• Opportunities for career growth within a global leader
• Full training and protective equipment

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Apply today!

Job Title: Team Leader (Full-Time)

Location: Macclesfield, SK11
Hours: 37.5 hours per week (1 FTE)
Salary: £27,814.40 per annum, plus enhancements for weekend work (minimum 2 out of 4 weekends)

About Us:

David Lewis is a registered charity and a leading provider of education, residential, and day services for individuals with complex epilepsy, severe neurological conditions, and learning and physical disabilities. We operate a special needs school, a college, over 30 care homes, and offer a variety of vocational training, work experience, and leisure activities, it’s a great place to work.

Position Overview:

We are seeking a dedicated Team Leader to oversee one of our residential houses. Reporting to the Residential Manager, you will manage a team of Support Workers to ensure the delivery of high-quality care that is safe, effective, compassionate, responsive, and well-led.

Key Responsibilities:

• Administer and supervise medication rounds.
• Manage daily operational requirements, including rotas.
• Complete and review Care Plans, risk assessments, and set goals with key team members.
• Actively participate in Multi-Disciplinary Teams, liaising with staff, professionals, families, and other stakeholders.
• Take part in annual reviews and other assessments, including writing and presenting reports.
• Oversee line management responsibilities, including performance management, supervisions, and appraisals.

Essential Skills and Experience:

• Significant experience in providing person centred care.
• Knowledge of CQC and Fundamental Standards.
• Strong communication skills, both written and verbal.
• Proficient IT skills.
• Excellent planning and organizational abilities.
• Experience in people management.
• Results-oriented mindset.
• Proactive and Positive approach
• Up-to-date knowledge of developments in the care sector.

Desirable: A Level 3 qualification in Health and Social Care or a willingness to pursue it.

Salary Enhancements:

• Weekend work paid at 1.3 times the basic rate.
• Up to 3 times the basic rate for Bank Holidays.
• Opportunities for regular overtime.

Shift Patterns:

• Early shifts: 7:30 AM - 3:00 PM
• Late shifts: 2:00 PM - 9:30 PM
• Rotas will include a mix of early and late shifts.

Benefits:

• Up to 38 days of annual leave.
• Free DBS check.
• Paid training.
• Occupational pension (up to 6%).
• Company sick pay.
• Life assurance cover (3x basic annual salary).
• NVQ Level 3 in Health and Social Care (if needed).
• Financial support for further education.
• Career progression opportunities.
• Comprehensive health and wellbeing resources, including a Staff Counsellor, Staff Physio, Employee Assistance Programme, Occupational Health services, and a dedicated Workplace Mentor.
• Free parking.

Join us in making a difference for individuals with complex needs!

David Lewis is committed to improving the life experiences of people with complex epilepsy, autism, learning disabilities, and other support needs across the UK. With 120 years of expertise, we provide specialist residential, educational, and therapeutic services.

We encourage applications from a diverse range of candidates.

Note: This position requires working early, late, and weekend shifts, as David Lewis provides care 24/7, 365 days a year. The role is subject to an enhanced Disclosure and Barring Service (DBS) check, which will be funded by David Lewis.

David Lewis - Exceptional Jobs for Exceptional People!

Package Description

Job Title: Team Leader (Full-Time)

Location: Macclesfield, SK11
Hours: 37.5 hours per week (1 FTE)
Salary: £27,814.40 per annum, plus enhancements for weekend work (minimum 2 out of 4 weekends)

About Us:

David Lewis is a registered charity and a leading provider of education, residential, and day services for individuals with complex epilepsy, severe neurological conditions, and learning and physical disabilities. We operate a special needs school, a college, over 30 care homes, and offer a variety of vocational training, work experience, and leisure activities, it’s a great place to work.

Position Overview:

We are seeking a dedicated Team Leader to oversee one of our residential houses. Reporting to the Residential Manager, you will manage a team of Support Workers to ensure the delivery of high-quality care that is safe, effective, compassionate, responsive, and well-led.

Key Responsibilities:

• Administer and supervise medication rounds.
• Manage daily operational requirements, including rotas.
• Complete and review Care Plans, risk assessments, and set goals with key team members.
• Actively participate in Multi-Disciplinary Teams, liaising with staff, professionals, families, and other stakeholders.
• Take part in annual reviews and other assessments, including writing and presenting reports.
• Oversee line management responsibilities, including performance management, supervisions, and appraisals.

Essential Skills and Experience:

• Significant experience in providing person centred care.
• Knowledge of CQC and Fundamental Standards.
• Strong communication skills, both written and verbal.
• Proficient IT skills.
• Excellent planning and organizational abilities.
• Experience in people management.
• Results-oriented mindset.
• Proactive and Positive approach
• Up-to-date knowledge of developments in the care sector.

Desirable: A Level 3 qualification in Health and Social Care or a willingness to pursue it.

Salary Enhancements:

• Weekend work paid at 1.3 times the basic rate.
• Up to 3 times the basic rate for Bank Holidays.
• Opportunities for regular overtime.

Shift Patterns:

• Early shifts: 7:30 AM - 3:00 PM
• Late shifts: 2:00 PM - 9:30 PM
• Rotas will include a mix of early and late shifts.

Benefits:

• Up to 38 days of annual leave.
• Free DBS check.
• Paid training.
• Occupational pension (up to 6%).
• Company sick pay.
• Life assurance cover (3x basic annual salary).
• NVQ Level 3 in Health and Social Care (if needed).
• Financial support for further education.
• Career progression opportunities.
• Comprehensive health and wellbeing resources, including a Staff Counsellor, Staff Physio, Employee Assistance Programme, Occupational Health services, and a dedicated Workplace Mentor.
• Free parking.

Join us in making a difference for individuals with complex needs!

David Lewis is committed to improving the life experiences of people with complex epilepsy, autism, learning disabilities, and other support needs across the UK. With 120 years of expertise, we provide specialist residential, educational, and therapeutic services.

We encourage applications from a diverse range of candidates.

Note: This position requires working early, late, and weekend shifts, as David Lewis provides care 24/7, 365 days a year. The role is subject to an enhanced Disclosure and Barring Service (DBS) check, which will be funded by David Lewis.

David Lewis - Exceptional Jobs for Exceptional People!

Main Responsibilities

Key Responsibilities:

• Administer and supervise medication rounds.
• Manage daily operational requirements, including rotas.
• Complete and review Care Plans, risk assessments, and set goals with key team members.
• Actively participate in Multi-Disciplinary Teams, liaising with staff, professionals, families, and other stakeholders.
• Take part in annual reviews and other assessments, including writing and presenting reports.
• Oversee line management responsibilities, including performance management, supervisions, and appraisals.

About Us

David Lewis is a registered charity and a leading provider of education, residential, and day services for individuals with complex epilepsy, severe neurological conditions, and learning and physical disabilities. We operate a special needs school, a college, over 30 care homes, and offer a variety of vocational training, work experience, and leisure activities, it’s a great place to work.

Join our team!

We have an exciting opportunity for a talented sales professional to join our team selling catering services to Healthcare clients across the UK. In this role, you will be responsible for seeking new tendering opportunities and work closely with our Operations, Marketing, Finance and Legal teams to ensure these tenders convert into secured contracts to sustain the growth of our business.

This role is home-based with office equipment provided, therefore the ideal candidate can be based anywhere in the UK. A full UK driving licence is essential for this position.

What you'll be doing...

In this role, you will be responsible for developing a pipeline of new business opportunities and converting into new contracts to achieve your sales target for the year.

As a Business Development Manager, you will:

• Build and maintain client relationships, showcasing Elior UK's strengths
• Network and research tenders, collaborating with finance and operations teams for timely responses
• Lead the sales process from first meetings to closing deals
• Support contract mobilization, ensuring client satisfaction at every stage
• Assist in key contract retention, coordinating bids and presentations
• Manage your weekly activities to build a business pipeline and achieve sales targets
• Leverage commercial acumen to create and present successful tenders
• Confidently present Elior's key USPs to maximize client wins
• Submit weekly reports to track progress and ensure financial goals are met
  
  
  

Working Pattern: Mon-Fri

What can you bring?

We are looking for a Business Development Manager with:

• Strong understanding of contract catering and trends in Hospitals, Care, Extra Care, and Retirement Living
• Ability to collaborate with Operations, Finance, and support teams to write winning bids
• Excellent communication, interpersonal, and listening skills
• Creative thinking and strong writing for compelling solutions
• Experience managing multiple tenders and meeting deadlines
• Proven success in securing contracts in food service and healthcare
• Strong presentation, coaching, and sales skills
• Commercial acumen with closing ability
• Proven relationship-building expertise
• Solid IT skills and experience in the tendering process.

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

We are offering a salary of up to £62,000 DOE plus commission & a company car or cash allowance depending on mileage.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
• Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Job summary The purpose of the role is to: Implement the Middlewood Partnership Complaints and Feedback Policy and to ensure that all complaints are managed effectively, in line with our policy, ensuring that the policy is up to date and reflects best practice. Liaise with, and support partners, managers and staff across the organisation, to ensure that a seamless process for the management of complaints and feedback and that a systematic process for learning and service improvement is in place as a result of any complaint. Investigate any complaints and provide acknowledgement and response letters, in line with the NHS (and Middlewood) Complaints Policy, following discussion with the Complaints and Incidents Team. Produce timely information that will be included in reports to the Partners regarding complaints. Identify opportunities where complaints may be resolved quickly to the satisfaction of the complainant. Build strong relationships with people who use our services, their families and carers thus gaining a better understanding of and insight into their complaint. Serve as a resource for management of complaints and feedback for the Partnership and develop an active understanding of current thinking in relation to feedback both locally and nationally. Key Duties and Responsibilities Be the lead for providing a complaints and feedback management service to patients and the public. Manage the investigations and responses for complaints received in conjunction with GPs, senior managers and the Complaints and Incidents Team. Provide an identifiable, accessible service to assist patients and carers with concerns, complaints and queries, providing information to help make their contact with the practice as easy as possible. Identify issues from contacts with patients, relatives and carers concerning the service they receive and help drive service improvement. Use communication, influencing and negotiation skills to achieve the most appropriate resolution to a complaint. Guide and support the complainant through the formal complaints procedure at each stage and provide a high-quality written report to complainants or their nominated representative. Participate in the training and induction of new staff to the Partnership to help them become aware of, and sensitive to, patients needs and to understand the role of the complaints manager. Provide regular reports to managers on complaints data, including the themes and trends over time. Identify issues from concerns received which require escalation e.g. safeguarding issues. Record and update the nature of all concerns and enquiries, the action taken, the outcomes and resolution, onto the complaints and feedback management system. Provide advice and information regarding the Partnerships formal complaint procedure and, where appropriate, assist people to make a complaint. Communicate with staff at all levels within the organisation, build and maintain good relationships with clinical and non-clinical staff. Review and assess each complaint and make a judgement about the nature of the complaint, i.e. routine, complex, and determine the most appropriate way to manage the complaint in discussion with the Complaints Lead GP and the Complaints and Incidents team. Organise and arrange meetings with a range of people including patients and family members if required. Identify issues from concerns and complaints which should be treated as incidents and which require collaboration with our Complaints and Incidents Team for further investigation and appropriate action. Support the implementation of changes as a result of complaints. Safeguarding All employees have a duty and a responsibility to protect adults at risk and to safeguard children. The post holder should have an understanding of the important role all staff have in fulfilling their responsibilities in relation to safeguarding. Quality The post-holder will strive to maintain quality within the Partnership, and will: Actively participate in meetings with the line manager as appropriate, to review and take responsibility for personal performance, learning and development Contribute to the effectiveness of the Complaints and Incidents team by reflecting on own and team activities, making suggestions on ways to improve and enhance team performance, and demonstrating skills and activities to others who are undertaking similar workActively participate in the Partnerships appraisal scheme, including taking responsibility for maintaining a record of own personal and/or professional development Undertake training as required including mandatory and statutory training, core skills training and on-going developmental trainingAlert other team members to issues of quality and riskWork effectively with external agencies to meet patients needs Effectively manage own time, workload, and resourcesProvide a high standard of professional conduct Behave with integrity at all times, showing respect to others and to the organisation. The post-holder will:-Apply practice policies, standards and guidance- Discuss with other members of the team how the policies, standards and guidelines will affect own work- Participate in audit where appropriate Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the Partnership infection control policy and published procedures. This will include: Using personal security systems within the workplace according to Partnership guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards. Actively reporting health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness, consistent with the scope of the job holders role. Undertaking periodic infection control training (minimum annually). Reporting potential risks identified. Demonstrate due regard for safeguarding and promoting the welfare of children. Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information, from any source, is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Partnership may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Information Governance The Partnership is registered under the Data Protection Act 2018. The post holder will comply at all times with the Data Protection Act, the Access to Health Records Act and with Partnership policies regarding information governance. You must not at any time use the personal data held by the practice for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should and should not do in connection with the Data Protection Act, then you must contact the Caldicott Guardian. Communication The post-holder will recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Partnership procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with the position. The responsibilities may be amended, after discussion with the post holder, to take into account the development of both the post and the practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the effective running of the practice.