Total 917 Manager job vacancies in newcastle upon tyne ne1 4lp

Brighter Futures Start here As Australias biggest and most loved retailer, weve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices its the heart of everything we do. As a leader in the retail market, were optimistic about our future and yours. Were relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that youll be proud of. We celebrate your uniqueness and individuality. Because at Kmart its not just what you do, its who you are that makes every day living brighter. Join the team Store Inventory Managers at Kmart are responsible for providing
... Click here to view more detail / apply for Store Inventory Manager ? Kmart Salamander Bay

Bengalla Mining Company is a joint venture with a strong track record of achievement. Our focus is on maintaining strong safety, productivity and profitability results. We have a collaborative team culture and a highly professional and rewarding work environment. Operational since , Bengalla is in Muswellbrook in the Hunter Valley, and supplies international markets with approximately 11 Mtpa Product Coal.
Bengalla is an open cut coal mine offering a residential lifestyle. The development consent for the operation provides the ability to mine through to . We pride ourselves on the professionalism with which we pursue our goals and our strong links into our community.
The Opportunity
Reporting directly to the General Manager, we are seeking a dynamic Commercial Manager to lead our onsite Commercial team at Bengalla, engaging closely with New Hope Groups corporate commercial functions. In this pivotal role, you will drive financial performance and operational
... Click here to view more detail / apply for Bengalla ? Commercial Manager

Senior Digital Planning & Performance Manager: Pay £55,557 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance.   

DWP. Digital with Purpose.   

We are looking for a Senior Digital Planning & Performance Manager to join our community of tech experts in DWP Digital. 

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. 

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. 

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. 

What skills, knowledge and experience will you need to show us in your application?   

• Experience of leading, developing and communicating a multi-year financial business plan to achieve key strategic benefits.

• Experience and ability to analyse and accurately interpret complex data from various sources, add insight, make recommendations, and credibly present reasoned conclusions to influence and persuade senior board members to take action or make decisions.

• Experience of strong people leadership in capability development, including coaching, training and setting standards and frameworks.

• Experience of analysing, forecasting and planning workforce supply and demand.

• Working knowledge of Key Performance Indicators, Risk Management and Internal Audit at board level in a large organisation.

You and your role   

The role is working within our Digital Modernisation and Efficiency Business Management Team who lead services across DWP Digital to ensure the successful delivery of Digital Group's Business Plan.

You will be responsible for considering, understanding and analysing large amounts of information, summarising into key points to share with a range of audiences, to inform decision making.

You will develop, design and communicate business plans that achieve key strategic benefits including aspects such as people, technology and financial implications.

You will also lead a multi-disciplined team located across various Digital Hub locations, providing regular strategic direction and reporting directly to the Head of Business Management in Digital Modernisation and Efficiency where you will work closely to achieve set objectives.

As well as your own team, you will have chance to coach and mentor other members of our Business Services Practice. You'll help us encourage collaboration and shared ownership throughout the team and grow capability in our thriving community of practice. 

Details. Wages. Perks.   

Location: You'll join us in your choice of one our brilliant digital hubs in Blackpool or Newcastle-upon-Tyne  

Hybrid Working: We have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.   

Pay: In return for your skills, we offer competitive pay of £55,557 p.a.   

Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth £16,000/year).   

Holidays: You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.   

We also have a broad benefits package built around your work-life balance which includes:   

• Flexible working, flexi hours and flexi days   

• Hybrid working: some time in a hub with the team, some time at home   

• Family-friendly policies   

• Time off volunteering and charitable giving   

• Bring your authentic self to work with 'I Can Be Me in DWP'   

• Discounts and savings on shopping, fun days out and more   

• Interest-free loans to buy a bike or a season ticket   

• Sports and social activities   

• Working in an award-winning environment and culture   

• Professional development, coaching, mentoring and career progression opportunities.   

Click 'Apply' for more information and to start an application on Civil Service Jobs.   

Proud member of the Disability Confident employer scheme

Position: Deputy Home Manager
Location: Newcastle Upon Tyne, North East
Pay: £30,180 per annum + Excellent added benefits!
Hours: Full time

Are you an experienced and passionate care leader with a drive to make a real difference? Rizq Recruit is thrilled to partner with a prestigious care provider to find a dedicated Deputy Home Manager for a beautiful, award-winning residential home in the heart of Newcastle upon Tyne. This well-established, medium-sized home provides exceptional care to the elderly, including residential, dementia, and respite care services.

With over 10 years of providing top-tier care, this home boasts a GOOD CQC rating, spacious facilities, and a supportive team environment. As Deputy Home Manager, you’ll have the chance to lead a dedicated care team, supported by a fantastic Home Manager and a strong senior management structure



Benefits as a Deputy Home Manager:
• Pay increase with longevity
• Access to the regular bus service (great transport links)
• Free onsite parking
• Free DBS check
• Supportive senior management
• Ongoing development & a clear path for career progression
• Service award schemes
• Access to private healthcare
• Refer a friend scheme


Responsibilities as a Deputy Home Manager:
• Motivate, guide & support care staff to deliver the highest quality care
• Ensure all resident needs are met with personalised, compassionate care.
• Oversee and ensure compliance with CQC regulations and company guidelines.
• Work closely with the Home Manager to provide outstanding leadership and support to the team and residents.
• Step into the Home Manager role when needed, maintaining smooth operations in their absence.


Requirements as a Deputy Home Manager:
• Previous experience in elderly care & management
• A strong understanding of care regulations and best practices
• NVQ Level 4 or NVQ Level 5 (desirable or commitment to pursue relevant training)


Become part of a growing, reputable care provider with a strong focus on excellence!

APPLY NOW to find out more contact Umay at Rizq Recruit on 0161 521 4292/umay@rizqrecruit.com

In this role, you are accountable for: Create and lead the project to deliver the agreed outcomes within time, cost and quality constraintsDeliver project in line with internal and external assurance frameworks as appropriateDay to day management and leadership of the project and the project teamSet project controlsSelect and apply appropriate delivery methodologiesDelivery of cohesive project Business Cases through collaborative input from subject matter expertsDevelop the budget and track deliveryEnsure all expenditure is governed in accordance with NHSBSA Standing Financial Instructions and DHSC / Cabinet Office spend controlIdentify skill requirements and deploy resources. Manage a medium sized teamDelivery of the agreed Business Case scope in line with defined time, cost, and quality criteria to enable the realisation of benefits post projectEnsure appropriate Benefits Realisation Strategy is in place to enable longer term delivery of benefits against the Business Case within post project Benefit RealisationIdentify and manage stakeholder relationships and need for senior level support Manage internal and external relationships as appropriateIdentify and monitor project risks and issues. Develop mitigating actions and escalate as appropriateLead risk management within project team in accordance with NHSBSA Risk Management FrameworkSupport effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for deliveryManage progress and delivery confidence reporting in line with internal NHSBSA and external reporting cycles as requiredEngage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as requiredEnsure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholdersSeek appropriate support, guidance and coaching from the project community.Show commitment to personal developmentActive involvement in knowledge sharing and informal mentoring within the Programme and Project Management community

Leadership Provide expert leadership and advice (direct and indirect) to colleagues and stakeholders on best practice for the related technologies deployed as part Trust programmes and associated projects. Provide technical leadership in troubleshooting and resolving complex IT problems. Responsible for overseeing the creation, quality and governance of technical and standards documentation to maintain a stable and consistent environment. Develop appropriate reporting to track KPIs in the EUC environment, and ensure the team meet or exceed SLAs and customer expectations. Provide ad-hoc stats as required. Act as an escalation point for support activities and high priority incidents, including resolving highly complex ICT issues where there is no precedent and where other leading opinions may conflict. Identify and advise of service improvements and any potential cost savings. Build effective working relationships with the other teams Digital, key stakeholders and partner organisations within the Trust. Responsible for managing service delivery related projects, resource allocation for projects or other areas of ICT when requested. Contribute to long-term ICT strategic technical to support the Trusts strategy. Accountable for own professional actions, responding and communicating to manager as required. Deputise for the Infrastructure Manager when required. Service Improvement Act as an ambassador for IT Services by developing and maintaining excellent working relationships with users across the organisation to deliver a high quality, standard IT culture to achieve local requirements and national targets. Demonstrate clear leadership and contribution to ensure that the Digital Services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act, Information Standards, Information Security standards and compliance with NHS Information Governance. Ensure all documentation relating to own area is complete and fit for purpose and all releases relating to hardware, software and documentation is controlled. Ensure that there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the wider service continuity planning fro the trust and its applications. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Manage the business continuity planning for IT Infrastructure and provide supporting documentation for Trust BCP/DRP Plans. Analyse, interpret and resolve highly complex IT issues, examples of this is an Infrastructure outage that impacts on both Clinical and non-Clinical care and managing the remedial workload to resolve the issue. Project Management Lead and manage all IT Infrastructure related projects. Using a structured methodology. Providing updates for IT Management and feeding into the relevant forums. Digital Compliance & Governance Ensure that all Trust governance policies and procedures are understood and are adhered by your team and are regularly audited. Ensure that matters for escalation (risks, issues, changes, incidents, complaints) are raised and escalated following the correct governance. That remediation and mitigation plans are developed and implemented in a timely fashion and that a root cause analysis is undertaken. Manage all staff within the Trusts policies and procedures. Ensure that the principles of Information Security are understood and implemented. Ensure any breaches in security or policies and procedures are logged and escalated following the appropriate policies and procedures. Ensure that all complaints are promptly investigated, resolved, lessons learnt fed back to staff, and remedial action plans implemented. Ensure the list of supported technology is kept up-to-date and shared appropriately. Ensure that business continuity plans are kept updated and are reviewed regularly. Key Result Areas Meet or exceed agreed Digital Service Levels and Key Performance Indicators relating to customer support including: System uptime Issue resolution time Number of failed change requests Compliance /successful audits Management of technology life cycle Delivering the agreed services with budget Ensuring staffing levels are maintained to deliver the service within areas Ensuring projects are completed on time, on budget and to a high standard Communication and Relationship Skills Manages all end user computing and other tasks in accordance with Digital Policies and procedures, working with colleagues to agree priorities and ensure that no task is overlooked or misses SLA. Provides regular updates to the Trust users and managers about the progress of on-going tasks. Provides customers with accurate and frequent updates when SLAs are breached and reprioritises the work when necessary Follows agreed procedures for all the tasks and responsibilities performed while on the job. Helps team to improve its service through knowledge sharing. Helps to provide a professional, customer-focused IT Support service to users throughout the Trust. Responsible for handling and managing sensitive and/or confidential information in accordance with the Trust policies and guidance provided by Information Governance from time to time. Communicates professionally, both written and verbal, with teams within Digital and with the suppliers. Knowledge Training and Experience Develops technical expertise commensurate with the requirements of the role and keep abreast of new technologies and share this knowledge with colleagues in a structured way Working with the Digital End User Systems Manager, identifies own training and development needs and undertakes agreed training/education as required, supported by regular personal development planning. Analytical & Judgmental Skills Identifies any and all issues with current standard end user computing standard builds as they become apparent and ensures that these are either resolved, or logged in the teams task lists and/or service desk system. Analyses complex information to determine the most appropriate issue resolutions in the shortest time. Reports and logs security breaches identified during incident investigations using appropriate Trust procedures and actively promotes security best practices to the users; identifies and prioritises the resolution of security and confidentiality issues that become evident during the course of their work around the Trust Provides detailed resolution, advice and guidance to users on Digital supported systems, products and services provided by Digital. Provides Active Directory and e-mail account administration (for example: creation and modification of public folders, distribution lists, secure folders etc.; management of starters, leavers, transfers and honorary contracts and deletions of inactive user accounts) and ensure access control is managed in accordance with policy. Provides password administration (including resets in accordance with procedures and Trust policy). Provides 2nd line IT support services to help users recover from an incident as quickly as practicable, including initial diagnoses and provision of advice on known solutions where applicable. Provides resolution of infrastructure incidents for desktops, printers, applications, software and peripherals. For all calls that cannot be resolved internally, provides an effective interface between users and service providers, including external suppliers and provides timely updates to users. References guidelines where they exist, uses judgement to set priority for resolution, monitor progress and uses escalation procedures for problems not progressing satisfactorily. Actively builds support knowledgebase to enhance the skill set of the team, promote industry best practices and reduce the resolution times of incidents. Planning and Organisational Skills Prioritises own work within the team following the overall prioritisation of the Infrastructure Manager Escalates incidents which cannot initially be resolved by 2nd line within a specified time to the relevant resolving teams. Supports the Infrastructure Manager to maintain an up to date plan of all administrative, proactive and maintenance activities performed by the team that repeat at regular intervals. When requested by the Infrastructure Manager, organises, plans, develops and delivers knowledge transfer training through workshops or other means to the Digital Service Desk. Pro-actively monitor and seek to resolve all calls in the queue in a timely manner. Provide IT procurement, advice and stock control to RNOH users in general Physical Skills Responds to service desk requests from customers via phone, e-mail, self-service or face to face contact. Remains calm and focused even under pressure and maintains a pleasant demeanour and excellent interpersonal skills to welcome the visitors and deal with their enquiries. Expertly coordinates the use of phone and keyboard simultaneously to get the job done. Occasional travel to other 2 sites if necessary. Responsibility for User Support Provides advice to users on systems, products and services that are available to them. Produces administrative and service performance reports for the activities of the EUC Team Following agreed procedures, receives requests for assistance from users in a pleasant and professional manner. Maintains accurate log entries of requests with fault details and contact information. Manages all calls as per Digital policies and management guidance. Provides a call triage function, updates the call with essential information and allocates to other Digital teams for resolution if necessary.

Senior Digital Planning & Performance Manager: Pay £55,557 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance.   

DWP. Digital with Purpose.   

We are looking for a Senior Digital Planning & Performance Manager to join our community of tech experts in DWP Digital. 

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. 

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. 

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. 

What skills, knowledge and experience will you need to show us in your application?   

• Experience of leading, developing and communicating a multi-year financial business plan to achieve key strategic benefits.

• Experience and ability to analyse and accurately interpret complex data from various sources, add insight, make recommendations, and credibly present reasoned conclusions to influence and persuade senior board members to take action or make decisions.

• Experience of strong people leadership in capability development, including coaching, training and setting standards and frameworks.

• Experience of analysing, forecasting and planning workforce supply and demand.

• Working knowledge of Key Performance Indicators, Risk Management and Internal Audit at board level in a large organisation.

You and your role   

The role is working within our Digital Modernisation and Efficiency Business Management Team who lead services across DWP Digital to ensure the successful delivery of Digital Group's Business Plan.

You will be responsible for considering, understanding and analysing large amounts of information, summarising into key points to share with a range of audiences, to inform decision making.

You will develop, design and communicate business plans that achieve key strategic benefits including aspects such as people, technology and financial implications.

You will also lead a multi-disciplined team located across various Digital Hub locations, providing regular strategic direction and reporting directly to the Head of Business Management in Digital Modernisation and Efficiency where you will work closely to achieve set objectives.

As well as your own team, you will have chance to coach and mentor other members of our Business Services Practice. You'll help us encourage collaboration and shared ownership throughout the team and grow capability in our thriving community of practice. 

Details. Wages. Perks.   

Location: You'll join us in your choice of one our brilliant digital hubs in Blackpool or Newcastle-upon-Tyne  

Hybrid Working: We have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.   

Pay: In return for your skills, we offer competitive pay of £55,557 p.a.   

Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth £16,000/year).   

Holidays: You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.   

We also have a broad benefits package built around your work-life balance which includes:   

• Flexible working, flexi hours and flexi days   

• Hybrid working: some time in a hub with the team, some time at home   

• Family-friendly policies   

• Time off volunteering and charitable giving   

• Bring your authentic self to work with 'I Can Be Me in DWP'   

• Discounts and savings on shopping, fun days out and more   

• Interest-free loans to buy a bike or a season ticket   

• Sports and social activities   

• Working in an award-winning environment and culture   

• Professional development, coaching, mentoring and career progression opportunities.   

Click 'Apply' for more information and to start an application on Civil Service Jobs.   

Proud member of the Disability Confident employer scheme

Job Title: Bid Coordinator

Location: Richmond

Position Type: Full-Time, Permanent

Salary: £50,000 - £55,000

About the Role:

An exciting opportunity has arisen for a Bid Coordinator to join a leading law firm based in Richmond. This firm, established through a merger in 2020, is known for its commitment to excellence, innovation, and fostering a "human-first" culture. With over 450 staff and multiple offices across the South-East and London, this firm is consistently ranked in The Times' Best Law Firms and recognised by Legal 500 and Chambers & Partners.

As part of their growth strategy, the firm is looking for an experienced Bid Coordinator to manage the entire bid process from end to end. Working closely with the Marketing Team Lead, you will play a critical role in ensuring the firm's bid submissions are compelling, accurate, and aligned with client and regulatory requirements.

Key Responsibilities:



- Coordinate and manage the bid process, ensuring all deadlines are met and quality standards maintained.
- Collaborate with internal teams, including legal, marketing, finance, and compliance, to gather information for bids.
- Review and ensure the accuracy, completeness, and compliance of bid documentation.
- Develop and maintain a repository of bid-related information, including templates and case studies.
- Assist in crafting bid strategies and creating impactful content aligned with client needs.
- Manage communication with clients and external partners during the bid process.
- Organise internal meetings and reviews to streamline the bid development process.
- Monitor and track bid outcomes, providing feedback and identifying areas for improvement.
- Stay updated on industry trends and best practices in bid management.
- Collaborate with the broader marketing team on related projects as needed.

Qualifications and Skills:

- Proven experience in bid coordination or a similar role, within the legal sector is essential.

- Familiarity with bidding for legal panels and using procurement portals is highly desired.
- Strong written and verbal communication skills, with a keen eye for detail.
- Excellent organisational and time management abilities, capable of handling multiple priorities.
- Proficiency in Microsoft Office and bid management tools.
- Knowledge of tendering processes and regulations.
- A proactive and collaborative mindset, with a strong team-oriented approach.
- Degree-level education in business, marketing, or a related field is preferred.

Additional Information:

- The role involves occasional travel to other office locations.
- You will report directly to the Marketing Team Lead.

This is a fantastic opportunity for a candidate with legal sector bid experience to join a thriving, innovative firm. If you're detail-oriented, organised, and ready to make a meaningful impact, we'd love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

19th November,
  The role The ALS Environmental Division in Newcastle is seeking a full-time Sampling Team Leader to lead and supervise a dynamic team, ensuring quality, efficiency, and compliance in sampling operations while fostering teamwork and continuous improvement in a fast-paced, client-focused environment. The successful applicant will receive on-the-job training in the technical components and procedures of the role, plus a wide variety of laboratory processes associated with working in a modern microbiological laboratory.    The day to day The Sampling Team Leader is responsible for:   

Supervising staff within the section.
Ensuring all duties within the section are conducted in accordance with the Quality Procedures Manual. Keeping up to date with changes in methodology within the section.
Keeping up to date with changes in methodology within the section.
Maximum efficiency and productivity in the section. Fostering a work ethic within the

... Click here to view more detail / apply for Team Leader ? Sampler

Australia's leading overhead crane and hoist manufacturing company

Growing & Fast Paced Organisation

Challenging and Rewarding Role

Eilbeck Cranes is an 100% Australian owned company operating over 117 years specializing in the design, manufacturing and Installation of all types of Overhead Cranes, Hoists & Winches.

Eilbeck is seeking to employ a qualified Electrician / Overhead Crane Technician, to join the service team at our Newcastle branch.

Qualification must include:

Electrical qualification
Duties will include maintenance and repair of overhead cranes and lifting equipment, development and/or modification of electrical panels and circuits, commissioning and testing of completed projects and associated electrical work.

To be considered and be successful in this role, you must have:

Effective troubleshooting and problem solving ability
Ability to read and understand electrical drawings (control circuits)
Strong communication skills (written and verbal
Ability to multi-task and prioritize activities
A desire to learn and grow professionally within the role
Must be safety conscious and the ability to promote a safe environment
Must be available to work overtime and travel to customer sites if required
Previous experience on overhead cranes

This is a great opportunity to join a dynamic company focused on growth and development.
If the above suits your qualifications and experience, please apply.

Job Types: Full-time, Permanent

Pay: $38.00 – $50.00 per hour

With a stellar reputation for quality and service, our market-leading company based in Beresfield, Newcastle, is seeking a motivated and results-driven Account Manager to join our dynamic team.
Key Responsibilities:

Manage and develop accounts within Newcastle and the Central Coast, extending to the northern regions.
Collaborate effectively with internal sales departments.
Respond promptly to all phone and email inquiries.
Prepare and follow up on sales quotes.
Cultivate and expand customer relationships.
Consistently meet and exceed KPIs.
Enhance market share through outstanding customer service.
Keep customers informed with regular updates.
Conduct site visits to recommend the best products.

Qualifications for Success:

Proven track record in an Account Manager role is essential.
A background in residential building and construction experience is required.
Demonstrated tenacity and ability to thrive in a competitive environment.
Strong

... Click here to view more detail / apply for Account Manager

Job Posting Date:  29 Oct







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. This role will report to the Regional Manager and be responsible for the successful operations across Mt Thornley and Muswellbrook.    A day in the life of an Area Manager:     Lead team for effective and efficient branch operations relating to equipment deliveries, transfers, pick-ups, repairs, changeovers, and breakdowns across branch portfolio




... Click here to view more detail / apply for Area Manager ? Hunter Valley

Posted: 03/11/


30/11/

Job Type: Permanent - Full Time

Location: Hamilton NSW

Job Category: Operations


About Us:
A progressive group on the journey to become the world's most iconic hospitality group led by phenomenal people.  We aim to achieve this by creating an environment for our people to thrive in and deliver exceptional experiences.  Our workplace is fun, dynamic and supportive. You will be joining a positive and enriching team where you will be able to develop and grow your skills.
About the Role:
This is a role that requires a passionate Senior Duty Manager with extensive experience in high-volume, late-night trading venues featuring live music and entertainment. This is your chance to lead an engaged team where your energy, expertise, and leadership skills will help create exceptional experiences

... Click here to view more detail / apply for Senior Duty Manager

Culture and Inclusion Manager

£44,711 - £47,754 per annum + benefits

About Us

Tyne and Wear Fire and Rescue Service is one of the UK’s leading Fire and Rescue Services. We pride ourselves in striving to “Create the Safest Community” and our dedicated and diverse workforce are committed to delivering this.

We are currently rated as good by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), and we consider ourselves to be a high performing, innovative organisation that is well regarded by the communities we serve and the partner agencies with which we do business.

The Service values and respects the diversity of its employees and aims to recruit a workforce that represents the communities we serve.

The Department

The People & Culture Department is currently going through a significant period of change, and we have a number of new and exciting opportunities available.

The Department is made up of three clearly defined teams that work closely together to provide a comprehensive people offer. These teams include 1). People Systems and Transformation, 2). Employee Relations and Compliance and 3). Culture and Inclusion.

Our aim is to provide an environment where people are aware of what is expected of them and are supported to achieve the required standards and fulfil their potential. We truly value our employees and ensure they have a voice which positively contributes to our cultural growth and supports our aspirations of being an “Employer of Choice”.

The Role

We are looking for a talented and experienced individual to join us as our Culture and Inclusion Manager. Reporting directly to the Head of People & Culture, this role will drive the evolution of a positive workplace culture, boosting morale and engagement, and contributing to an employee experience which promotes the Service as an “Employer of Choice”.

The post holder will be responsible for the design and implementation of strategies and initiatives that shape our culture, embed our organisational values, behaviours and beliefs and promote equality, diversity and inclusion. Experience within a public sector organisation would be advantageous but is not essential.

The successful candidate will need to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and will champion these in their day-to-day work.

The Selection Process

This is a multi-stage assessment process; successful candidates will be progressed to subsequent stages. All candidates will be notified of their outcomes following participation in a given assessment stage.

Set out below are the key dates relating to this selection process:

Stage Timeline*

Advert closes - 12 noon on 2 December 2024
Notification of shortlist - w/c 2 December 2024
I3 Profile online assessment - w/c 9 December 2024
Interview - w/c 9 December 2024

*Please note the dates and stages detailed may be subject to change

Interested in applying?

Further details can be found in the accompanying job description and person specification. You are required to complete our online application form and submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.

Please submit your supporting statement and equal opportunities monitoring form by no later than 12 noon on 2nd December 2024.

Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

For further information about the role, please contact the Head of People & Culture via email at Leanne.cain@twfire.gov.uk

Pre-employment checks

The successful applicant will be subject to our pre-employment screening process which includes a standard DBS check, completion of an occupational health medical questionnaire and a substance abuse test. We will also conduct right to work and reference checks.

Our facilities

Tyne and Wear Fire and Rescue Service Headquarters are located in purpose-built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.

Key employee benefits

 Generous leave entitlement commencing at 23 days plus Public Holidays and 3 local days to be used over the Christmas period
 Flexi-time scheme in operation
 Local government pension scheme
 Free on-site parking
 Free on-site gym
 Blue light discount
 Car leasing scheme

front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

#ad250