Total 3 Director/C-Level job vacancies in Nationwide

Job Title: Director of Carer Acquisition and Engagement

Location: Home Based with National travel

Contract: Permanent / Full Time

Salary: up to £85,000 per annum dependent on experience

About the Group

We are part of the National Fostering Group – the UK’s largest independent fostering family.

Our highly skilled and dedicated fostering community supports Local Authorities by providing short or long-term foster placements for thousands of vulnerable children and teenagers throughout the UK. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’, it is perhaps not surprising that more people choose to foster with our fostering agencies than any other fostering provider in the UK.

About the Role

The Director of Carer Acquisition and Engagement will work closely with the Chief Commercial Officer to set and communicate the national strategy for carer recruitment and retention. Your primary responsibility will be to work with our fostering agencies and Carer Recruitment Officers to meet annual recruitment targets, overseeing the entire process from enquiry to approval. This includes managing the conversion pipeline for all national and local carer enquiries.

You will lead our call centre and field sales teams, ensuring a customer-first culture. Developing and implementing a comprehensive Foster Carer communication programme will be key, as will collaborating with the wider NFG team to manage the retention of our existing foster carer base. Regular communication with Regional Directors about recruitment opportunities and challenges will be essential.

Additionally, you will provide performance data to the Executive team, Regional Directors and Carer Recruitment Team. Setting and maintaining referral incentives will also fall under your remit as well as ensuring that all relevant staff are up-to-date with processes and training.

Who we are looking for

The Director of Carer Acquisition and Engagement will be a dynamic and results-driven individual with a practical, outcomes-focused approach. You will have a track record of driving performance through data insight and translating this into actionable business plans.

You will have the ability to work collaboratively and build strong working relationships, as well as influencing effectively at all levels. You will lead a fast-paced, changing environment and be adept at juggling multiple priorities. It is important you possess high emotional intelligence, resilience and tenacity giving you the ability to deliver results consistently.

Creativity and expertise for finding new ways to deliver results will serve you well in this role. Excellent communication skills, both written and verbal, are a must, as are exceptional organizational and time management skills.

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional benefits and reward package including:

Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
4 day working week - after successful probation and based on performance
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
& many more!!
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer.

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$92,986.00 - $158,076.00

Nationwide Remote Office (US99)

What Global Trade contributes to Cardinal Health
Global Trade is responsible for the design, implementation and execution of policies, programs, and platforms to enable compliant and efficient international movement of products and technologies.
 

Global Trade Sourcing is responsible for defining the domestic and/or international logistics strategy by establishing strategic relations with service providers. This job family owns US and global logistics T&C’s, contracts, negotiations, supplier performance metrics and supplier vetting and evaluation. 

Job Summary

The Director of Global Trade Transformation requires the background, experience, and leadership skills necessary to provide effective global trade, transportation, and project management. The position is responsible for managing timelines and execution of processes for center led initiatives, managed services, process improvements and change management. The position reports to the Sr. Vice President of Global Logistics. Responsibilities include investigating, analyzing, evaluating, and implementing long term strategic planning, coordinating timelines, communication, and transition activities. Additional responsibilities include process rationalization and optimizing costs.

Accountabilities

• Serve as Cardinal Health’s Licensed Customs Broker.

• Drive trade compliance excellence across Cardinal Health.

• Assist in the development, maintenance, and implementation of trade compliance policies and procedures across the corporation.

• Provide proactive global trade risk assessment/updates to ensure corporate alignment with the ever-changing global trade landscape; provide recommendations and lead the implementation of new policies and measurable process improvements.

• Support Global Brokerage Rationalization, Strategy and RFQ.

• Review and monitor documentation of import/export management processes and control systems in accordance with Global Import and Export regulations, corporate policy, and industry best practices.

• Support supply chain optimization initiatives to minimize costs and risk.

• Develop formal customs and trade compliance educational and/or training programs or e-Learnings.

• Develop a Global Trade network across multiple business units at Cardinal Health.

• Experience and knowledge of import/export methods and procedures and global operations, understanding of current events and changing landscapes and the trade compliance impacts to the supply chain.

• Support continuous improvement initiatives to enhance the quality of workflows, templates, and processes; maintain project timelines.

• Manage, maintain, and update project related procedures, standard work, and templates.

• Manage and maintain recordkeeping practices in accordance with Global Government regulations and company policies.

• Assist in other risk management projects as assigned.

• Support, maintain and develop duty impact analysis opportunities (Drawback, FTZ/MPF, Recon, FTA and Automation).

• Develop requirements to manage a Cardinal Health Global Trade Management System.

Qualifications

• Bachelor’s or advanced degree in International trade preferred

• Licensed US Customs Broker

• 10-15+ years’ work experience in Trade Compliance, with proficient knowledge of US customs and trade sanctions regulations and standards highly preferred

• International Business experience working for large multinational companies highly preferred

• Proven success collaborating with cross-functional stakeholders to drive continuous improvement initiatives that increase compliance with global trade regulations

• Highly experienced working with global teams and government agencies

• Experience developing and overseeing the development of training on trade compliance topics

• Experience managing multiple priorities and escalations with tight timelines in a fast-paced, changing environment

• Ability and willingness to travel up to 40% (regular travel to corporate headquarters in Dublin/Columbus, OH)

Anticipated pay range: $146,900-$226,000

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/16/2024. If interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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